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149 afleveringen, van nieuw naar oud
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Is Data Quality the Biggest Threat to Humanity? With Barr Moses and Olga Maydanchik
21 augustus 2024 · 42 min
Key Moments: Lees meer
Why is the data wrong? (6:00)
Our products are our data (11:00)
The true size of the data quality problem (14:00)
Clean your data before you prioritize shiny new tools (26:00)
The next frontier: GenAI and unstructured data (31:00)
Key Quotes:
“The data estate has changed significantly. But the way in which we manage data and data quality specifically has not adapted.” – Barr Moses
“I tracked every single change in the data that I made, and could calculate how much money a company saved after a data cleanup. For a mid-size company, the difference was approximately a quarter of a billion dollars. For a large company, it could be several billion dollars. 45% of the data I cleaned had errors.” – Olga Maydanchik
“The competitive advantage is really the access to your proprietary data that you have as an enterprise. So you need to make sure that that data is accurate, reliable, and on time. Now, how do you do that? That's something that people are still figuring out.” – Barr Moses
Mentions:
Information Quality Applied: Best Practices for Improving Business Information, Outcomes and Systems: Book by Larry English
The Rest is History Podcast
Freakonomics Podcast
The Matrix Film Series
The Play That Goes Wrong
Bio:
Barr Moses:
Barr Moses is the CEO and Co-Founder of Monte Carlo, the data reliability company. Monte Carlo is the creator of the industry's first end-to-end Data Observability platform. She is also co-author of O'Reilly's Data Quality Fundamentals: Building Reliable Data Pipelines. Previously, she was VP Customer Operations at Gainsight, a management consultant at Bain & Company and served in the Israeli Air Force as a commander of an intelligence data analyst unit.
Olga Maydanchik:
Olga Maydanchik is a data governance, data quality, and data architecture thought leader and practitioner. She is an expert in design and implementation of enterprise-wide data management programs, who has led data quality efforts at Deutsche Bank, AIG…
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What Boards Care About Most When It Comes to AI with Dr. Cindy Gordon
7 augustus 2024 · 43 min
Key Moments: Lees meer
Leveraging data for good (2:00)
Every leader is responsible for data management (13:00)
New metrics to validate AI’s sustainability (21:00)
Mitigating AI’s risks to society (23:00)
The current shape of global AI regulation (28:00)
The importance of diversity in mitigating data bias (37:00)
Key Quotes:
“Every leader must understand that they have a responsibility for data management. It’s an underlying skill that we really have to harness in all of our college, university, and high school programs. It's fundamental. We seem to teach people how to problem solve, but this is table stakes. In order to ever get AI right, we've got to solve the data challenges.”
“There's no question on whether business value and how to measure AI’s return on investment (ROI) is always top of mind in my discussions with executives. But what they really want to know is if their existing ROI methods are sufficient or not. What are the new metrics that they need to put in place to validate AI and its sustainability?”
“We’re not at the high-growth stage of AI innovation. We’re in the early experimentation stage. We don’t have international guardrails. All of these systems are going to take around 20-years to put in place. It takes six years to put a new university curriculum in place. People have to take responsibility to learn. This is a fundamental shift and it's one that's happening at break lightning speed.”
Mentions:
Mood Insights
Gallup Research: 1 in 5 Employees Feel Lonely Worldwide
KFF Loneliness and Support Networks Survey
United States Artificial Intelligence Institute
Dr. Cindy Gordon’s AI Insights Newsletter
Hispanic Alliance for Career Enhancement and SalesChoice Whitepaper: Why Diversity Equity and Inclusion Leaders Must Lead in AI
Bio:
Dr. Cindy Gordon ICD.D. is the CEO of SalesChoice, a SaaS AI company focused on Ending Growth Uncertainty for Human Advantage, and has been recognized by Onalytica as one of the top AI global influencers. Prior, s…
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Stack Overflow CEO on How Seizing The (GenAI) Moment Has Driven Effective Change
24 juli 2024 · 46 min
Key Moments: Lees meer
A journey from intern to CEO (05:10)
Encouraging a harmonized relationship between humans and AI (09:58)
Why embracing stress can drive urgency and effective change (17:18)
Generative AI’s impact on the skills landscape (30:39)
Fostering a data-driven company culture (36:41)
Embrace change, and quickly (40:25)
Key Quotes:
“AI does amazing things, like summarizations and semantic search. Humans do amazing things like curation of knowledge, making sure it's accurate, connecting the dots, and creating relationships. So bringing the power of humans-in-the loop, especially given a broader trust deficit, felt like the right thing to do at this point in time.”
“I think ultimately what guides us is we want to be useful to our users and our customers. That's the guiding light. Because why do we exist as an organization or a community? We should all just go home. If we don't actually have a mission and purpose that adds value, then we don't have a purpose. So the question is, what is that? What is the highest purpose?”
“When you think about the future of software development, there’s a lot of doomsdayers about job losses. I think it's going to be the opposite. I think AI reduces the barrier to entry. I think a lot of people will be “developers”, even though they may be doing very different things.”
Mentions:
WeAreDevelopers World Congress 2023
OverflowAI
Overflow API
Stack Overflow for Teams
Amp It Up Book
Bio:
Prashanth Chandrasekar is Chief Executive Officer of Stack Overflow and is responsible for driving Stack Overflow’s overall strategic direction and results.Prashanth is a proven technology executive with extensive experience leading and scaling high-growth global organizations. Previously, he served as Senior Vice President & General Manager of Rackspace’s Cloud & Infrastructure Services portfolio of businesses, including the Managed Public Clouds, Private Clouds, Colocation and Managed Security businesses. Before that, Prashanth held a …
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JPMorgan Chase on How to Succeed in Data and Analytics in the GenAI Era
10 juli 2024 · 42 min
Key Moments: Lees meer
The emotional temperature for change in analytics (5:06)
There’s no playbook for change management (7:53)
Why Generative AI success requires a melding of expertise (17:20)
Measuring the success of LLMs (18:58)
How do you embrace the new when you’re facing technical debt? (33:27)
How to fine-tune your career in today’s data and AI landscape (37:30)
Key Quotes:
“Business intelligence tends to have this notion of looking backwards. It's not thinking about prescriptive or predictive analytics, or live analytics, powered by the new capabilities that we're seeing. I do think we're going to evolve to a new name.” (03:42)
“You’ll find companies that were and are ahead of the curve will be able to take advantage of these new technologies, GenAI, LLMs, et cetera, much more quickly than other companies. So companies that have not invested the time, resources, money, attention, and prioritization into data governance, data use, and data literacy are at a serious disadvantage. And companies that have done the opposite, that have proactively invested, will be able to make significant gains.”
“I think there's three pillars of success. One is understanding your data from end to end. What is it used for? What domain is it in? Understand it as much as possible. What is the product? What is the data product that you have in all aspects of it? Then, understand your business, right? How does data relate to your business? These people are going to be the ones that leverage the technology the most efficiently.”
“Don't hesitate to take a lateral mobility move. I know people are always interested in going up, up, up, up, and up. However, you know, sometimes consider going sideways.” (40:46)
Mentions:
Jamie Dimon Annual Shareholder Letter
Data Literacy
Data Storytelling
Unfrosted Film
Hacks TV Show
Abraham Lincoln
Bio:
Scott Stevens is responsible for Intelligent Solutions, which empowers JPMorgan Chase employees through innovative data, Business Intelligenc…
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How to bridge the gap between humans and AI, with Sadie St. Lawrence
19 juni 2024 · 51 min
Key Moments: Lees meer
Leveraging Generative AI for work? Start by asking the right questions (04:13)
What’s in store for the future world of work (18:18)
How Generative AI can expand humans’ divergent thinking (26:16)
Taking people and culture along the Generative AI journey (31:20)
The value of diversity in data (42:00)
A tale of mentorship (44:20)
Key Quotes:
“With Generative AI, now we have a command line interface that’s allowed us to converse, which is so core and essential to who we are as humans. The ability to be able to talk to one another. That's allowed us to survive for thousands and thousands of years and evolve.”
“I think that there's a lot of greater potential in terms of expanding our own creativity and strategic thinking. So while humans have flexible and moldable brains and we have neuroplasticity that allows us to learn new things, we have to put ourselves in those environments. AI is really good at divergent thinking. So when we think about creativity, a core aspect of that is divergent thinking. What comes to mind when you think of a tree? Maybe leaves and fruit. Divergent thinking is thinking of all the outside things, like sunshine and soil, that may be associated with the tree or that tree growth. There's a lot more potential that we've yet to unlock in terms of updating our own thinking to expand our own divergent and creative thinking”
“We know that when we have more diverse teams where everyone feels that they can speak up, and you get better ideas. You get more collaboration. So having that core vision of what is that culture and environment that you want to have is really key”
Mentions:
Women in Data
Human Machine Collaboration Institute
Beyond AI Exposure: Which Tasks are Cost-Effective to Automate with Computer Vision?
Dialect Prejudice Predicts AI Decisions About People’s Character, Employability, and Criminality
AWS: What Are AI Agents?
Women in Data Climate Sustainability Datathon 2023
The Creative Way: A Way of Being
Bio…
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Commander’s Business: How the U.S. Coast Guard Serves with Data and AI
5 juni 2024 · 50 min
Key Moments: Lees meer
The voyage to a data-driven US Coast Guard (5:21)
Navigating data-driven approaches to US Coast Guard operations (20:28)
Balancing experience-based decision making with data-informed decision making (25:34)
In whose data do you trust? (30:10)
Measuring the value of data (33:80)
Should an AI ethicist be part of the team or should everyone really be an ethicist? (45:00)
Key Quotes:
“Up until three years ago when we started this, some people – and really our entire organization – just thought data as IT. They didn't think much past that, because no one had ever really challenged them to think about it. So it wasn't really thought of as, ‘this is the data that we have, and this is the commander's business. This is how the business is going to run. It's not just letting IT figure it out.’”
“I think that technology has helped us along the way to visualize data that otherwise would be difficult and time consuming to conceptualize and understand. And as we continue to find ways to make humans understand better what it is that they're looking at – especially in extremely dynamic and complex data situations – I think you'll start to see a shift of trust and that's really experience. It's experience in using data informed decision making activities.”
“Would an ethics, an AI ethics advisor to the CDAO be a great thing? Absolutely. Are we all just ethicists? Yes, but I would say that there is a lot of understanding needed. There's a huge area where you could be an expert in the ethics of artificial intelligence and provide sound guidance day after day. I would think that this particular type of employee would be extremely valuable.”
Mentions:
U.S. Coast Guard 11 Missions
AI U.S. Executive Orders
White House Orders Federal Agencies to Name Chief AI Officers
America’s Cyber Defense Agency
Make Your Bed: Little Things That Can Change Your Life… And Maybe the World
Bio:
Captain Brian Erickson currently serves as the United States Coast Guard’s first C…
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How to activate the collective genius with data and AI, with Walid Mehanna, Merck KGaA
22 mei 2024 · 47 min
Tune in to learn: Lees meer
Make your business strategy a data strategy (3:10)
‘Cover my back’ approaches (09:00)
Straddling risks in data and business (11:28)
Learnings from implementing myGPT (16:18)
Activating your organization’s collective genius (24:05)
Creating the right processes and culture to breed AI success (31:00)
The current state of AI regulation (38:35)
Key Quotes:
“You can have an AI strategy without a data strategy or without a business strategy, but it will not help you much. So your data strategy is your business strategy and vice versa. (04:42).
“I would say we started with the collective genius or activating the collective genius. What we wanted to do is enable everybody to try things out and tell us what has the highest opportunity and possibility” (25:46)
“We're now slowly going into a paradigm shift where we go away from more reports, from more dashboards, and into what's important for me to know today. I don't want to go through 200 dashboards in three different technologies. The one thing that I want is an intelligent model that has access to all of my data and tells me, well, there's five KPIs you should have a look at. Maybe it's a data quality problem. Maybe it's nothing. Maybe it's just a deferred invoice or whatever. But maybe it's something that needs your attention and you should now get active on it.” (30:26)
“I think AI is a wonderful technology. I think it has a lot of potential upside. It has the high risk of being misunderstood and overestimated. But honestly, you can't blame it on technology. Often, that's part of the history of large organizations. It's not always the technology, it's the adoption of the technology. And this has a lot to do with maturity of the workforce, maturity of the organization, processes, culture. So you can bring the best technology in the world, but if you don't have fertile ground, if you don't have the right people on the ground that make sure that your workforce understands it and also that your…
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How analytics teams can earn their seat at the table with Elevance Health
8 mei 2024 · 49 min
People are only as healthy as the communities they live in. In this episode, discover how Elevance Health is reimagining the healthcare system, and strengthening our communities in the process with a data-driven strategy. Learn how Elevance Health leverages community data to paint a more complete picture of an individual’s health, making healthcare journeys more personalized and equitable. You’ll also hear why analytics must have a seat at the business table, the importance of extending data democratization beyond the organization, and the need for change management along the journey. Lees meer
Tune in to learn:
How Elevance Health forms holistic views of patients’ heath by connecting community data (03.55)
Why analytics should sit at the business table (13:08)
How to understand your customers as individuals, learn their business problems, and meet them where they are (19:10)
Why data democratization should go beyond the organization (21:16)
How to engage in a new relationship with data with natural language (35:35)
Key Quotes:
“Once you're sitting across from a community-based organization and you're helping them with where to focus efforts, having data in that conversation and being able to show, well, here are where our members are located and here are the members that have a chronic need for food or for transportation. Using data in that conversation is a game changer.”
“Analytics should be at the table, not a takeaway from the table. So I think analytics, when they’re sitting around the table with the business when they're making decisions or they're working through a problem, is a very different construct than traditional models where the business convenes, works through a problem, then decides well we need more data, or we need data to drive a decision here, go ahead and put in a ticket or seek additional data and bring it back."
“I think training is critical. I've seen far too many dashboard wastelands where you have dashboards sitting out there that are ac…
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How RedCloud levels the playing field for fair trade using data
24 april 2024 · 50 min
In developed nations, corporations often rollup and eat independent mom and pop shops into big box retail or big .coms that centralize supply chains and logistics. Meanwhile, independent sellers are the backbone of emerging markets. But a collision is starting to occur and it’s happening fast. Big corporations want to bring the same strategy to these emerging markets, so how can the independent seller maintain their independence? To do that, they need technology partners like RedCloud. In this conversation, we learn how RedCloud sits at the forefront of the 3 key disruptions inside of emerging markets: employment, technology, and sustainability. Learn how Soumaya Hamzaoui, Co-Founder and COO and JD de Jong, SVP of Product combine data, technology and deep knowledge of emerging economies to help independent sellers. Lees meer
Key Moments:
A personal mission: Born in Algeria, Africa, Soumaya discusses how her childhood shaped her understanding of emerging markets.
Unlike Amazon: Commerce has existed in emerging markets since the beginning of civilization. Yet independent sellers face existential challenges if big corporations are allowed to enter their markets and gobble up all of the opportunities. Learn how RedCloud hopes to not be like Amazon, and would rather focus on keeping independent sellers independent.
Data for emerging market independent sellers: discover how the team developed the right products for these markets and how they overcame challenges unique to their customers.
Challenges in emerging markets: Gain unique perspectives into how international marketplaces work.
Key Quotes:
“We are not only here to develop the technology, but we are also here to educate these businesses on the value of digitization, on the value of data. [According to a World Bank Report] 90% of these businesses need training and upskilling to keep up with the pace of the evolution of how the economical world and technological world is evolving. 88% need support in digitization on how…
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How to Create a Data and AI Literate Company with Bridgestone and The Data Lodge
10 april 2024 · 43 min
Description:
Cindi Howson is joined by Valerie A. Logan, CEO and founder of the DataLodge and Chief Strategy Officer at DATA SOCIETY GROUP, and Jason Beyer, Vice President of Data and Analytics at Bridgestone Americas. They delve into the vital concepts of data literacy and AI literacy, sharing their insights and experiences in fostering a data-driven culture within organizations. Valerie, widely regarded as the "godmother of data literacy," sheds light on the three key pillars of her approach: mindset, language, and skills. Jason provides a behind-the-scenes look at how Bridgestone is cultivating data literacy, including partnerships with HR, creating a data marketplace, and fostering a community of data enthusiasts. Lees meerKey Moments:
Valerie Logan explains the three pillars of data literacy: mindset, language, and skills (06:16)
Jason Beyer shares Bridgestone's approach to scaling data literacy, including partnering with HR and creating a data marketplace (22:10)
Valerie highlights the importance of leadership in modeling the right mindset for data literacy (29:28)
Cindi, Valerie, and Jason discuss the evolution of data literacy to AI literacy (33:48)
Lightning round with fun questions for Valerie and Jason (38:26)
Key Quotes:
ISL (Information as a second language) is really a foundational methodology for how we look at the enablement of people, the empowerment of people with this capability. And when I talk about data literacy in ISL, I look at it really as three things, mindset, language, and skills. - Valerie A. Logan
Terms, Techniques, then Tools. If you're trying to drive a different behavior, a tool is part of that. But how somebody thinks, how someone engages is also part of it. - Valerie A. Logan
Leaders need to think about data fluency different from those that may be using data in their role or may have data as a role and recognize that there's different levels of fluency, proficiency, and the core literacy that go along with that. - Jason Beyer
E…
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Data, AI, Action: Navigating GenAI with Chris Stephens, Field CTO at Appen
20 maart 2024 · 45 min
Description: Lees meer
In this episode, Chris Stephens, Field CTO at Appen, dives into how CDO’s are navigating the world of generative AI. From setting clear expectations to driving adoption within organizations, Chris and Cindi explore the challenges and opportunities in this evolving landscape. Chris shares Appen's innovative approach to integrating humans into deep learning processes and discusses the potential of synthetic data. Plus, he shares how crucial human expertise is, in shaping ethical AI practices and touches on the impact of legislation and industry trends on AI's future.
Key Moments:
The Impact of generative AI on CDOs [06:19]
Appen and the excitement of generative AI [10:34]
The potential of synthetic data and content curation [12:13]
The importance of CDOs embracing generative AI [17:40]
The early stage of generative AI and funding innovation [26:39]
The importance of human in the loop [34:09]
The role of legislation and industry leadership [38:46]
Key Quotes:
As a CDO, I think you absolutely have to figure out how to grab onto that, take ownership of it, and provide the leadership that your company needs - if you don't, then of course someone else will.
All of the challenges come on the non-technical side. Being successful in these programs is about more humanistic type skills than it is being a wizard in the technology space, in my opinion.
The work that Appen does is working in support of all of these global organizations and the key is getting humans involved in these loops.
Mentions:
Deep learning
Deep fake
Synthetic data
Gartner
Generative AI
Bio:
Chris has been leading large-scale data transformations for over a decade, bringing advanced analytics capabilities to the world for 25 years. Most recently, he served in CDO roles at GEICO, Zendesk, and American Eagle Outfitters. Prior to that he helped lead the Data Science practice at Pivotal Software helping organizations around the world adopt modern data and software practices. He…
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How Procter and Gamble Pioneered Big Data
6 maart 2024 · 39 min
Description: Lees meer
Michael Jordan once said that players win games, and teams win championships. In this episode, Cindi interviews Alfredo Colas, Senior Vice President of Data and Analytics at Procter & Gamble. Together, they explore the importance of fostering a data-driven culture and digital fluency, while delving into strategies for overcoming challenges in data culture. They also discuss the company's rich history of data innovation and the evolving impact of technology on data access and processing. From key insights on investing in data and AI fluency to discussing the role of the AI factory in accelerating machine learning processes, Alfredo and Cindi cover it all.
Key Moments:
Building a data-driven culture and data fluency [9:48]
Overcoming challenges in data culture and adoption [10:16]
Investing in data and AI fluency across the organization [19:55]
The AI Factory and accelerating machine learning processes [20:16]
Addressing fears and human oversight in AI [27:50]
Key Quotes:
As part of that also, we believe we need everyone in the organization to understand data, to understand analytics. So we are heavily investing in the digital fluency of the full organization and not just the IT function.
Michael Jordan said that players win games and teams win championships, I agree with him. To me, it's not about one trait. It's about having a diverse team where everyone brings something different.
If we want to be here another 100 years or another 183 years, we need to be training the new generations so that they can be successful in the future.
Mentions:
AI Factory
chatPG
Generative AI
Bio:
Alfredo Colas is the Senior Vice President of IT for Data & Analytics, and Digital Go-To-Market. He leads an organization of more than 850 P&G IT professionals and over a thousand partner resources.
Data and Algorithmic solutions are a key engine of P&G’s Integrated Growth Strategy. Through a combination of Enterprise Data Lake platform, data pipelines and machin…
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Secrets of Success with Nisha Paliwal from Capital One
21 februari 2024 · 36 min
Giving ABC’s more meaning, in this episode of The Data Chief host Cindi Howson, engages in a captivating conversation with Nisha Paliwal, the managing VP of Enterprise Data Technology at Capital One. Nisha dives into her multifaceted role as a tech leader, visionary, and advocate for STEM education. The discussion traverses topics ranging from the impact of technology on younger generations to the future of work in the era of AI. With insights into Nisha's unique ABC leadership framework and Capital One's innovative culture, this episode offers a rich exploration of data leadership and human-centered tech strategy. Lees meer
Key Moments:
The impact of technology on younger generations [3:05]
Nisha’s leadership style: The ABC Framework [5:02]
The future of work and AI’s impact [15:56]
Mitigating risks and building trust in AI [20:20]
The importance of data in AI [25:22]
Capital One’s culture of innovation [31:18]
Key Quotes:
“Let's just be who we are and bring the best in others too. So all the people who I work with, bring their best self to work and are comfortable with whoever they want to be.”
“I think AI might not be for everybody to start with. I think it's okay to wait and watch. I think it's okay to let it bake because again, these things are not cheap either, right? These require a lot of investment upfront.”
“Data is the king these days, we have a lot of investment in data, we have about 1000 plus people and I'm here to serve them, to serve the organization, serve our product – I care about what we build.”
Mentions:
Databricks
IBM
Hyperautomation
Generative AI
The Secrets of AI Value Creation
Bio:
Nisha Paliwal is Managing Vice President of Enterprise Data Technology at Capital One, where she has held a variety of leadership roles over more than eight years. An accomplished leader, visionary technologist, and passionate change agent, she has been a relentless advocate for leveraging technology and data insights to create true business value for mo…
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AI for Good: Inside OVO's Mission to Decarbonize Homes and Empower Customers
7 februari 2024 · 38 min
On this episode of The Data Chief, Katie Russell, Data Director at OVO Energy shares OVO’s transformative journey to become a sustainable energy leader, emphasizing the shift to Google Cloud Platform and a data mesh strategy. The discussion covers OVO's innovative use of generative AI, measuring success through customer savings, and the ongoing challenge of fostering a data-driven culture. Lees meer
Key Moments:
OVO’s mission and data support [1:05]
Data transformation [7:37]
Technology modernization [11:17]
Data discoverability and data mesh [17:28]
Measuring business contribution [22:03]
Generative AI and data privacy [27:56]
Data-driven culture and trust [30:51]
Key Quotes:
"We chose Google Cloud Platform as our underlying data platform with BigQuery then as the data warehouse. The thesis being that they practically invented the technology and so should be good at it."
“My job is to represent my team, make sure that we're working on the right things, and then, build trust with the leadership community that we're doing the right things with data for the business.”
"I'm thinking that there might actually be a bit of a full circle on data privacy and sharing. I think with ChatGPT being so easy to use with its really human-centered design and with social media ups and downs over the last few years, I'm wondering if there's going to be a revolution in data privacy and data sharing and personal data."
Mentions:
SQL buddies program
Python program
Google Cloud
BigQuery
Monte Carlo
Generative AI
ChatGPT
Bio:
Katie Russell is the Data Director at OVO Energy, leading teams of Data Scientists, Data Engineers and Analysts who are transforming OVO’s data capability. As part of a technology led business, leveraging data using artificial intelligence keeps OVO truly innovative, delivering the best possible service for our customers.
Katie joined OVO in October 2017 having spent 5 years at ONZO - an energy analytics startup - as Head of Data Science. During that tim…
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From Reporting to Decision Science: Inside HP
24 januari 2024 · 43 min
You’ve heard the term data science, but have you heard about decision science? Juergen Kallinger, VP of Data and Insights at HP, shares valuable insights and reflections from his 22-year journey at HP. In this episode, Juergen dives into HP’s pivotal shift from solely reporting, to the dynamic realm of decision science and how it’s aligned their data team. Lees meer
Key Moments:
Balancing technical skills and business acumen [7:16]
The analogy of being a great cook [9:24]
Maintaining proximity to business stakeholders [16:55]
Adjusting the language for different audiences [22:35]
The evolution of data science and decision science [32:48]
The excitement and potential of AI [37:19]
Key Quotes:
“I talk a lot about extreme ownership. We're in the data world and we're at the end of a very long chain of things that have to work for us to be able to deliver high-quality data analytics and insights to our business users. We cannot assume that everything upstream always works and is always perfect and we just rely on the very last mile.”
“Data is like water. It's vital for our survival in the modern business world."
"The more tech buzzwords there are, the less I would use them with the business teams. I would more focus on the business outcomes and what we enable. It's important to talk about the implications of strong data governance, aligning to the same metrics, enabling specific insights, and guaranteeing higher data quality to build trust in the data."
Mentions:
Data warehouse
Data migration
Data quality improvement
Decision science
Generative AI
Bio: Together with his team, Juergen is currently responsible for HPs Data, Business Insights & Analytics globally. His team of consultants, project managers, solution architects & developers is responsible for the design & delivery of data products, business intelligence and analytics solutions to HPs Commercial (Sales, Category, Operations), Finance, Supply Chain, Services, Customer Support & Digital Transformation t…
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Data & AI Industry Predictions in 2024 with Sapphire Ventures, Unstoppable Domains, and Tata Consulting Services.
10 januari 2024 · 1 uur 8 min
Gen-AI, Gen-AI, Gen-AI. The transformative technology has captured the imagination of everyone in the tech industry. Industries are shifting before our eyes, and the roles and responsibilities of data practitioners everywhere are going to shift again. The question is not whether an impact will be made, but what will the impact be? Lees meer
In this episode, Cindi sits down with 3 industry leaders to discuss how AI will impact our work and our personal lives in 2024. Sandy Carter shares how a severe injury in Brazil impacted her outlook on data sharing, and data verification in a world where AI can convince millions that the Pope wears puffy jackets. Jai Das sees a gap in educating technical workers if AI is too widely adopted. Prab Pritchandi shares how the financial industries will modernize in a heavily regulated environment.
Industry Predictions:
There will be an intersection of AI Privacy and blockchain technology that will be poised to reshape the entire landscape of proof of ownership. And therefore, also revolutionize data sharing practices. We will go and move into a decentralized proof of ownership because of the increasing use of Gen AI and the fear of deep fakes. (34:15) - Sandy Carter
Generative AI is going to get rid of a lot of the grunt work that we have day to day. Including some of the groundwork in data prep, some of the groundwork that analysts have to do, or even understanding reports and dashboards. I think the fear about [AI] getting really smart and destroying the world is really far-fetched. All of the LLMs and all of these GPT 5 and all of these models, they're great [but] they're not really reasoning. They're not right. They're great at getting some information and putting it in a new form. They don't come up with anything original. So I'm not actually fearful of [AI] replacing humans. (14:30) - Jai Das
90 percent of the data available in the world has been created in the last one year.And every year the amount of data is actually increasing. I…
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The Data Chief Returns In 2024
22 november 2023 · 2 min
The world's top data and analytics leaders share their stories on the The Data Chief. New episodes return in January 2024. Until then, take a look at some of the previous episodes and hear case studies, industry insights, and personal lessons from the executives leading the data revolution. Hear more from Cindi Howson here. Sponsored by ThoughtSpot. Lees meer
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How to Organize Modern Data and Analytics Teams with Mode Analytics Co-Founder, Benn Stancil
25 oktober 2023 · 1 uur
Description:
On this episode, Benn Stancil, Co-Founder of Mode Analytics and current Field CTO at Thoughtspot shares his thoughts on who wants to use data to solve problems, and who just wants data to validate an opinion. He brings unique perspectives to how data excellence can be proliferated through an organization, whether shadow IT is a nuisance or a guide post, and how large language models will influence the future of data. Lees meerKey Moments:
How an internal analytics tool Benn built at Yammer led to starting Mode Analytics to serve the new breed of technical data teams (4:00)
Why the urgency around BI consolidation in 2023 prompted conversations with ThoughtSpot (52:30)
The risks of shadow tools and lack of consistency; importance of a centralized data infrastructure (26:30)
Using natural language search as an interface for asking novel questions and changing how people use data (44:00)
Data teams need visibility into the business context; centralization for infrastructure but decentralization to embed in business units (23:30)
How ambition plays an outsized role in the type of data tools selected in an organization (17:58)
Key Quotes:
Courage, ultimately, is needed in making a decision that you have to own. [Unfortunately], data can be a punt. If you make a data driven decision, nobody made the decision. The data made the decision. There is like an abstraction there of who was actually responsible for it.
What ends up happening [in shadow IT] is you spend all this time just trying to figure out, like, which one do you trust? Who's right? Everybody has their different perspective
Good Googlers are not people that know the, the exact syntax of weird Google searches. Good Googlers are the people who have some spider sense about where to go looking for things. And I think AI is probably going to be similar to that, where it's not the crazy prompt engineers that'll make it good. It’s like some of the next level spider sense skills that we don’t know yet.
M…
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Democratizing Data with Colgate-Palmolive Chief Analytics & Insights Officer, Diana Schildhouse
11 oktober 2023 · 41 min
Diana Schildhouse, Chief Analytics and Insights Officer at Colgate-Palmolive, discusses driving business value through analytics, ensuring executives are data fluent, innovating with AI, and her career path through iconic brands like Mattel and Disney. Lees meer
Key Moments
Listening Tours: How 100’s of one-on-one conversations helped to narrow in on which business problems could be solved with data and quickly lead to business value (4:50)
Working to benchmark the company against its industry helped to establish the business impact and value of data (6:41)
Transforming from pockets of excellence to uniform excellence. Spreading data excellence as a way to increase data transformation (8:00)
Increasing data literacy via its own data education and recognition program, Data Literacy and Analytics Academy. (9:52)
Because product development lifecycles are so long, data plays a massive role in understanding consumer trends and what consumers will want in the future (19:46)
Use case driven innovation drives business value fastest. (22:46)
Data Clean rooms and partner collaboration is the key to generating useful 1st party data (25:06)
How a center-led hybrid enabled global teams to improve data utilization at Colgate-Palmolive (31:21)
Co-Creation helps create both nuance for specific teams and applicability for broader teams (33:21)
Key Quotes
The approach of let's take five years and invest in data and get it to a perfect spot and then we can start doing analytics and showing that value is just not one that any company has patience for.
That co-creation is so important to us, because..if the business doesn’t understand what a solution is supposed to help them do, it won't be adopted.
We try to be laser focused on what we think will move the business versus starting with the data. We're not trying to boil the ocean. It's hard to show value and progress when you're not delivering tools that can actually help the business make a decision today or tomorrow.
Mentions
…
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How to create an ecosystem moat via data sharing with CDAO at retailer Carrefour
27 september 2023 · 50 min
Description Lees meer
As the world’s seventh largest retailer, Carrefour is using advanced analytics to transform operations, better serve customers, and pioneer the future of retail. Chief Data & Analytics Officer Sebastien Rozanes explains how the company is leveraging data and generative AI to drive measurable business value across merchandising, supply chain, marketing and more.
Key Moments:
How a strong data foundation and data monetization mindset accelerated data maturity at Carrefour (5:46)
Selling data to CPGs to improve collaboration and justify data investments (20:57)
The "data supermarket" analogy to get business leaders invested in data quality (30:39)
Reducing friction by enabling suppliers and retailers to work from the same data facts (32:33)
Starting with imagination not limitations to identify AI opportunities (42:08)
Leveraging ChatGPT to transform the ecommerce shopping experience (45:10)
Key Quotes
“It's okay to be 5% wrong, but 95% right…[with the time you free up] you will make up much more value than trying to optimize the last 5%.”
“The role of Chief Data Analytics Officer goes way beyond the technology. It's 10 percent about technology, 20 percent about data, but actually 70 percent about transformation and adoption.”
“Generative AI is a game changer for efficiency and helping us focus on human creativity.”
Mentions:
Paris
Google Cloud
MIT CDO Forum
Wharton School
Data Lakes
Data Catalogs
Carrefour Links
Generative AI
ChatGPT
Bio
Sebastien Roznes is the Chief Data and Analytics Officer at Carrefour, a top 10 global retailer serving 80 million customers across more than 40 countries, including 8 countries with direct operations. Prior to joining Carrefour, Sebastien served as a Principal and Associate Director with the Boston Consulting Group with a focus in Digital, AI, and Data-Driven Transformations for Multinational Consumer Goods and Industrial Goods businesses. His educational background focuses on both Computer Science…
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Three Must-Read Data and Analytics Books with Dr. Barb Wixom, Vin Vashishta, and Asha Saxena
13 september 2023 · 1 uur 7 min
It’s that time of year again. On this episode of The Data Chief, Cindi dives into three of the hottest book recommendations for data and analytics leaders and sits down with Dr. Barb Wixom, author of Data is Everybody’s Business, Vin Vashishta, author of From Data to Profit, and Asha Saxena, author of The AI Factor. Lees meer
Key Moments:
Introducing Dr. Barb Wixom (2:10)
Barb’s desire to continue helping people in the data industry (2:57) (Barb)
The different types of organizational leaders (8:21) (Barb)
Creating value from data (10:50) (Barb)
The selling framework (16:42) (Barb)
A financial services case study (21:56) (Barb)
Introducing Vin Vashishta (27:18) (Vin)
The importance of companies having a single playbook (28:08) (Vin)
Benefits of a value-based approach (32:52) (Vin)
Starting with a problem statement (34:58) (Vin)
When a lack of data literacy becomes problematic (38:46) (Vin)
Driving culture change (40:30) (Vin)
Introducing Asha Saxena (46:12)
What is Women Leaders in Data and AI? (48:27) (Asha)
The four-quadrant framework for deploying AI (52:11) (Asha)
Case Study: How an Animal Shelter leveraged AI (55:44) (Asha)
How to use AI ethically and responsibly (59:32) (Asha)
Mentions:
From Data to Profit
Data is Everybody’s Business: The Fundamentals of Data Monetization
The AI Factor: How to Apply Artificial Intelligence and Use Big Data to Grow Your Business Exponentially
Rita McGrath, Professor at Columbia University
Satya Nadal
Google PaLM
OpenAI
Jack Rockart
Capital One
Bill Schmarzo (former guest on The Data Chief)
Lyft
BBVA
Get even more insights from data and analytics leaders like these on The Data Chief.
Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
Hear more from Cindi Howson here. Sponsored by ThoughtSpot.
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Reimagining the banking experience with CDO of Singapore's GXS Bank
30 augustus 2023 · 40 min
Not many CDOs get to enter a new role with a clean slate. But Geraldine Wong, CDO for GXS Bank in Singapore did just that. In this episode of The Data Chief, she explains how the bank has built a foundation of data literacy by providing employees the right tools, access, and knowledge to put data at the forefront of their workflow. This culture of education and understanding establishes trust, empowers departments to “self-serve” data for better productivity, and ultimately leads to stronger understanding of data for customers and employees alike. Lees meer
Tune in to learn:
Starting from a “clean slate” as a CDO (1:32)
GXS’s role and purpose as a new bank (3:49)
Data security and consumer privacy (9:47)
The GXS Bank data strategy (14:46)
Using generative AI to improve data fluency (20:27)
Advantages and disadvantages of being fully in the cloud (26:48)
How higher education can better prepare workers for digital transformation (29:32)
Why Singapore is a global leader in data literacy (37:24)
Mentions:
Data Protection Trustmark
Syntel
Grab
Personal Data Protection Commission
IMDA Certification Body
Google PaLM 2
Get even more insights from data and analytics leaders like Geraldine on The Data Chief.
Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
Hear more from Cindi Howson here. Sponsored by ThoughtSpot.
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How to find and retain data team talent with the VP of Analytics at the Milwaukee Bucks
16 augustus 2023 · 45 min
In this episode of The Data Chief, hosts Cindi Howson and Sonny Rivera interview Sumathi Thiyagarajan, the VP of Business Strategy and Analytics for the Milwaukee Bucks and Fiserv Forum. Sumathi discusses being a data leader in professional sports, building a data team from the ground up, and leveraging insights to continually provide the best fan experience. Lees meer
Tune in to learn:
Making the transition to a professional sports team (2:42)
The evolution of Sumathi’s role and team (4:58)
The growing importance of data across the NBA (10:02)
Unique challenges Sumathi faces in her role with the Bucks (12:01)
Creating personalized fan experiences (14:38)
Using data to increase the team’s visibility in the marketplace (18:12)
Finding (and keeping) strong data team talent (22:31)
Building a talent pool through a successful hackathon (26:20)
Coaching and developing a diverse data team (29:07)
Addressing the challenges of fragmented data (33:50)
Driving innovation for the Bucks (and across the NBA) (37:35)
Mentions:
Fiserv
Marquette University
Randy Bean
Giannis Antetokounmpo
Medical College of Wisconsin
Deer District
HBR podcasts
Rakuten
Get even more insights from data and analytics leaders like Sumathi on The Data Chief.
Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
Hear more from Cindi Howson here. Sponsored by ThoughtSpot.
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Balancing long-term vision with near-term action with Vercel’s VP of Data
2 augustus 2023 · 44 min
Alex Viana, VP of Data at Vercel, has had a truly unique career. Starting with a role at the Hubble Space Telescope, Alex found his way into the data space by way of data security and searching for leaked data assets. Today, he leads the data organization at Vercel, where he views building – teams, technology processes, and metrics – as his primary responsibility. In this episode Alex shares his thoughts on leading data teams at different (but fast-growing) tech companies, the importance of building scalable data platforms, delivering value through stakeholder engagement, and balancing long-term vision with short-term action as a key to success. Lees meer
Tune in to learn:
The origins of Alex’s data journey with the Hubble Space Telescope (4:29)
Alex’s unique approach to data leadership (6:12)
About Vercel (8:25)
Transitioning from growth-stage to more mature companies (10:38)
The biggest challenges Alex faces at Vercel (14:12)
Creating synchronicity across departments (16:59)
Having vision as a data executive (21:54)
The role of the data team in scaling a company (24:45)
Determining your value as an executive (27:31)
Building a positive data culture (33:10)
The growth of generative AI in data (39:20)
Mentions:
Space Telescope Science Institute
Hubble Space Telescope
Next.js React
Postgres
Anderson Horowitz
Richard Hamming
HealthJoy
Camille Fournier - The Manager's Path
Bio:
Alex Viana is the VP of Data at Vercel. Alex has over 15 years of experience in data management and analysis, and has led teams of data scientists, engineers, and analysts in their previous positions. Alex is an expert in Python and SQL, and has used these skills to develop software platforms for managing and analyzing large datasets. Alex has also created databases of astronomical observations and predicted moon positions. In their current role, they are responsible for providing accurate data and insights to the organization and promoting data-driven decision making.
Get even mo…
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How healthcare data can save lives with Truveta CEO Terry Myerson
19 juli 2023 · 38 min
Each day, valuable patient data collected by healthcare systems. When used properly as part of healthcare analytics, this can help drive better outcomes for both patients and providers. However, when data management is not effectively implemented, organizations lose out on these benefits. Terry Myerson, CEO of Truveta, saw the need to unlock data’s potential while still ensuring privacy and security. In this episode, he discusses his company’s unique approach, the urgent need for better data insights for treatment protocols, and how AI is creating both efficiencies and concerns when making sense of data. Lees meer
Tune in to learn:
The origin of Truveta [6:28]
Pulling data from the provider, not the patient [9:47]
Fragmentation, privacy, and unstructured data [11:58]
Healthcare data trends [15:50]
Population-level data [17:49]
Bringing in data from multiple systems [23:08]
Why transparency earns trust [26:10]
Language models and generative AI [28:10]
Terry’s career journey [35:29]
Mentions:
Providence Healthcare
CNN
Rogaine
Ozempic
Boston Scientific
National Library of Medicine
Bloomberg
Microsoft
World Health Organization
Common Spirit
Trinity Health
The Emperor of All Maladies
Macklemore
Get even more insights from data and analytics leaders like Terry on The Data Chief.
Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
Hear more from Cindi Howson here. Sponsored by ThoughtSpot.
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How data is transforming commercial real estate at JLL
5 juli 2023 · 42 min
It’s one thing for a company to invest in new technology. It’s another for a company to become invested in technology. In this episode, Yao Morin, CTO of JLL explains how she isn’t just adding data to the company workflow, but is instead fostering a culture of innovation and data-driven mindsets across the 240-year-old company through education, and by demonstrating data’s business value across departments. Lees meer
Key Moments:
Yao’s rapid rise at JLL [4:01]
Energy efficiency data in commercial real estate [13:26]
Fostering creativity and imagination in data teams [16:29]
Better understanding of B2B customer pain points [21:24]
Yao’s approach to startup investment [23:45]
Generative AI and the data/analytics workflow [28:58]
Delegating to better manage large data teams [32:27]
The underrepresentation of women in data and tech leadership roles [36:02]
Mentions:
Intuit
StubHub
Jira / Confluence
Invisible Women: Data Bias in a World Designed for Men by Caroline Criado Perez
Tom Davenport
Diablo IV (video game)
“Bohemian Rhapsody” by Queen
Get even more insights from data and analytics leaders like Yao on The Data Chief.
Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
Hear more from Cindi Howson here. Sponsored by ThoughtSpot.
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How to build a data culture with purpose
21 juni 2023 · 49 min
The role of data teams continues to evolve across industries. But in mission-driven fields such as healthcare, data creates efficiencies that could potentially save lives. In this episode of The Data Chief, Cindi is joined by Jeremy Forman of Seagen to discuss the pivotal role his data team plays in driving insights-informed decision-making, and how they successfully collaborate with other departments to improve patient outcomes. Lees meer
Key Moments:
The key challenges for data leaders in healthcare [3:50]
How Jeremy’s team supports company-wide initiatives [9:16]
Fostering cross-team communication and collaboration [12:08]
An ideal data organizational structure [14:39]
Driving organizational change [17:09]
Building an entrepreneurial culture [20:59]
Setting competing priorities [29:01]
FAIR data principles [36:34]
Jeremy’s career path [41:19]
Mentions:
Bill and Melinda Gates Foundation
Geronimo Restaurant in Santa Fe, New Mexico
ChatGPT
Bard
Amazon Titan
Los Alamos National Laboratory
Oracle
Get even more insights from data and analytics leaders like Jeremy on The Data Chief.
Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
Hear more from Cindi Howson here. Sponsored by ThoughtSpot.
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How to manage consumption creep in a cloud-based world with TIFIN CPO
7 juni 2023 · 44 min
When it comes to investing, it’s been said that the biggest risk of all is not taking one. But for many of us, the prospect of figuring out how and where to smartly invest our money is overwhelming if not flat-out confusing. TIFIN is a FinTech company focused on democratizing this process by matching investors to potential investments with AI. In this episode, Raja Musunuru, the Chief Product Officer of financial tech leader TIFIN, covers a wide range of topics, from the importance of understanding customer needs to promoting data fluency across an organization. Lees meer
Tune in to learn:
About TIFIN [00:55]
Raja’s unique perspective on technology, data, and products [12:01]
The costs of cloud computing [16:04]
Cloud governance and oversight [20:02]
Views on FinOps [21:22]
Optimizing the costs of multi-cloud operations [29:23]
Promoting data fluency [36:19]
Mentions:
TIFIN
Amicus.io
Dr. Vinay Nair
KPMG
Amazon Web Services (AWS)
Google Cloud
Grit: The Power of Passion and Perseverance
The Mindset
Get even more insights from data and analytics leaders like Raja on The Data Chief.
Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
Hear more from Cindi Howson here. Sponsored by ThoughtSpot.
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Netflix on Balancing Data with Judgment for Better Insights
17 mei 2023 · 47 min
Using data to gain customer insights can be difficult. Using data to gain customer insights from an ever-growing, ever-changing entertainment audience presents a much steeper challenge. In this episode, Elizabeth Stone, VP, Data & Insights at Netflix, explains how her dedicated team reflects the larger Netflix culture, balancing hard data with a mindset of learning and experimentation to make decisions that improve the Netflix experience. Lees meer
Tune in to learn:
Elizabeth’s role as head of Netflix’s data and insights team (2:46)
How Netflix is leveraging machine learning (11:13)
The continued culture of innovation at Netflix (13:44)
Using data to inform intuition and choice (18:00)
How the data and insights team engages with other stakeholders (22:30)
How Elizabeth obtains the resources she needs (25:37)
The importance of cross-functional understanding and collaboration (32:13)
Mentions:
Gartner Data and Analytics Conference
Lyft
Randy Bean, author of Fail Fast, Learn Faster
ChatGPT/OpenAI
Daft Punk / Hot Chip / LCD Soundsystem
Guest Bio:
Elizabeth Stone leads Netflix’s Data & Insights org. Data & Insights is a centralized and globally distributed team that includes: data engineering, metrics development, analytic insights and tooling, research and development of machine learning algorithms, optimization and automation, experimentation and causal inference, and consumer research. The Data & Insights team applies this functional expertise to improve and evolve all parts of Netflix's business including the member-facing product, streaming delivery, content, studio production, games, ads, business operations, and growth. Elizabeth previously worked in finance, both as a trader and as an economic consultant, before transitioning to the tech industry, where she led teams at Nuna and Lyft. She is a graduate of MIT and Stanford University.
Get even more insights from data and analytics leaders on The Data Chief.
Mission.org is a media studio producing content …
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Why Online Retailer Zalando Was First to Embrace the Data Mesh
3 mei 2023 · 51 min
Most data professionals aspire to be leaders within a single industry. It’s rare to see professionals establish and re-establish themselves as powerful influencers across multiple verticals. But this is precisely what Dr. Alexander Borek has done, helping some of the world’s most recognizable brands scale tangible value from data, analytics, and AI. In this episode, he covers a wide range of topics, including his personal career journey, creating cultures of innovation, centralized vs. decentralized data products, and the imminent impact of generative AI. Lees meer
Key Moments:
Background on Zalando [2:15]
Dr. Borek’s The Ultimate Data and AI Guide [5:32]
Becoming a data leader in multiple industries [7:02]
Germany’s growing data culture [14:30]
The need for a greater sense of urgency in data understanding [17:07]
The origins of the data mesh [19:33]
The benefits of cross-team collaboration [24:44]
Data mash vs. data fabric [31:30]
Using data for insight and action [37:28]
The rapid expansion of generative technologies [40:10]
Mentions:
Bernard Marr
The Ultimate Data and AI Guide
Netflix
Volkswagen Manufacturing
Celonis
Data Warehousing Institute
The Wall Street Journal
Kubernetes
Gartner
IBM Advanced Analytics Center
ChatGPT
You can join Alex in person at the Data Masterclass Europe 2023 conference! The conference will be held in Berlin from June 21-23. Apply to join here.
Get even more insights from data and analytics leaders on The Data Chief.
Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
Hear more from Cindi Howson here. Sponsored by ThoughtSpot.
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Delek US on Proving Value as the CDO
19 april 2023 · 41 min
The role of the CDO is changing, and with these changes come new opportunities to prove business value. On this episode of The Data Chief, Ido Biger, EVP of Data and Technology for Delek US, explains how he’s breaking down data silos and turning insights to actionHe also takes listeners through several analytics use cases including creating operational efficiencies for frontline workers and reducing customer churn. Lees meer
Tune in to learn:
Ido’s role at Delek and confronting his biggest challenge (04:23)
How Ido breaks down data silos (11:53)
Using data-driven insights to increase operational efficiency - Telco case study (15:15)
Using data-driven insights to reduce customer churn - Airline case study (20:01)
Why COVID was a huge opportunity for the airline industry (26:20)
Turning insights to action - Oil and gas case study (29:08)
The importance of finding a sponsor for your data project (32:19)
How to prove value as a CDO (33:04)
Ido’s work as a professor (35:12)
The skills data professionals need to succeed (37:32)
Mentions:
Roman Empire on Netflix
Doug Laney
Simon Sinek
Mashina
The Data Chief Guest’s Pump-Up Songs Playlist
Get even more insights from data and analytics leaders on The Data Chief.
Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
Hear more from Cindi Howson here. Sponsored by ThoughtSpot.
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Bill Schmarzo on Why Companies Need to Pivot from Data-Driven to Value-Driven
5 april 2023 · 48 min
What is the true value of data? Whether you’ve been collecting data for years or are just getting started, the reality is that data holds zero value on its own. In fact, it’s a huge cost. In this episode of The Data Chief, industry veteran Bill Schmarzo, currently in Customer Data Innovation at Dell Technologies, shares why modern data leaders must let go of the notion of being data-driven and focus on business outcomes. He also discusses how having more data isn’t always the right move, especially when considering larger business goals. Lees meer
Tune in to learn:
Demonstrating data’s value in an uncertain economy (7:36)
Defining data KPIs (16:54)
The importance of data-driven decision-making (22:43)
Moving from “data-driven” to “value-driven” (33:24)
Modern data culture (42:08)
Mentions:
Data Analytics Recession Playbook
The top 10 books every data and analytics leader must read
Get even more insights from data and analytics leaders like Bill on The Data Chief.
Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
Hear more from Cindi Howson here. Sponsored by ThoughtSpot.
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How to Connect Data Strategy to Business Value
22 maart 2023 · 47 min
Modern data leaders know creating a data-informed culture requires cross-functional partnership and collaboration across the entire business. IT by themselves can’t do it. Nor can individual business departments. Both the IT and business strategy must be in lock step to achieve results. On this episode of The Data Chief, Dora Boussias, Senior Director of Data Strategy and Architecture at Stryker, discusses the role of modern data executives, three keys to creating a data-informed culture, and her approach to breaking down silos based on her own 28 years of experience building effective data strategies across industries. Lees meer
Tune in to learn:
How Dora’s diverse experiences have helped her approach to data strategy (6:53)
How data leaders should be connecting data strategies to business value (10:37)
How technical strategy and data strategy differ (13:57)
Dora’s investment in continued learning about business challenges (14:59)
Why there are no “dumb questions” when working toward a goal (18:51)
Emphasizing change management to create a bigger impact (23:36)
The importance of a collaborative culture across all business divisions (28:25)
Can data-fluent cultures be driven from a grassroots approach? (30:32)
Why data alone is not enough to make good decisions (34:00)
The state of female leadership in the data industry (36:55)
The lighting round (45:36)
Mentions:
The Goal
9 Data and Analytics Trends for 2023
Randy Bean Survey
Avgolemono Soup Recipe (Greek Lemon Chicken Soup)
Get even more insights from data and analytics leaders like Dora on The Data Chief.
Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
Hear more from Cindi Howson here. Sponsored by ThoughtSpot.
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The Big Data Behind How You Get Paid
8 maart 2023 · 35 min
The implications of employment shifts have different effects on certain subsets of the population. Understanding these implications in real time helps businesses, governments, and individuals make better decisions about what to do next. ADP serves its customers in more ways than just payroll, taxes, and employment benefits. CDO Jack Berkowitz shares more about these benefits, and the parts of ADP’s business dedicated to reporting and sharing data. Lees meer
Tune in to learn:
Managing high data volumes and maintaining data reliability at ADP (03:05)
Real-time employment data about equity in the workforce (05:33)
Monetizing data and how that has changed (09:35)
The end of FTP? (12:06)
The role of payroll data plays to tell the truth about diversity and inclusion in the workforce. (19:45)
Jack’s personal career shift from the vendor to end-user (27:08)
Lightning Round (28:00)
Mentions:
ADP National Employment Report
Edward Tufte https://www.edwardtufte.com/tufte/
Randy Pausch https://www.cmu.edu/randyslecture/story/index.html
https://www.researchgate.net/publication/221514864_Storytelling_Alice_motivates_middle_school_girls_to_learn_computer_programming
Beau Miles - Backyard Adventurer https://beaumiles.com/the-backyard-adventurer/
the video that I watch over and over: https://www.youtube.com/watch?v=EvT5XS7j-Dc
Get even more insights from data and analytics leaders like Jack on The Data Chief.
Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
Hear more from Cindi Howson here. Sponsored by ThoughtSpot.
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How to Harness the Explosive Growth of ChatGPT for AI Innovation
22 februari 2023 · 47 min
Historically, computers haven’t been particularly good at determining user intent from real-world language inputs. However, the advancement of natural language processing technologies, like ChatGPT, has led to remarkable improvements in AI systems' accuracy in responding to human queries. In this episode, Amit Prakash, Co-founder of ThoughtSpot, discusses the development of AI and the accountability required to make it ready for daily use. Lees meer
Tune in to learn:
What was the problem Amit was trying to solve when he co-founded ThoughtSpot? (04:48)
When did Amit first start looking at ChatGPT and natural language processing? (08:16)
Why did ChatGPT explode in 2023? (21:00)
Is ChatGPT ready for important work and research? (31:26)
Will ChatGPT spell the end of platforms like ThoughtSpot? (32:41)Mentions:
Elements of Programming Interviews: The Insiders' Guide, By Adnan Aziz, Tsung-Hsien Lee, Amit Prakash
Elements of Programming Interviews in Java: The Insider's Guide, By Adnan Aziz, Tsung-Hsien Lee, Amit Prakash
Elements of Programming Interviews in Python, By Adnan Aziz, Tsung-Hsien Lee, Amit Prakash
Alan Watts
More coming soon!
Follow Amit on Substack and view his series of blogs on ChatGPT and LLMs. https://amit.thoughtspot.com/
Get even more insights from data and analytics leaders like Amit on The Data Chief.
Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
Hear more from Cindi Howson here. Sponsored by ThoughtSpot.
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Top Data & AI Industry Trends in 2023 with Tom Davenport, Tony Baer, and Sonny Rivera
18 januari 2023 · 50 min
Everywhere you look, change is redefining the data landscape. From the rise of the analytics engineer to data leaders clamoring to make self service analytics real, it’s clear organizations are looking for new opportunities to put their data to work. Lees meer
But which changes matter? In this episode, we break down some of the data and analytics trends for 2023 that will help you identify key ways to rise above your competitors. Tom Davenport is back for another episode and this time he’s here to talk about AI and the relationship that the workforce should start building with it. Tony Baer weighs in on the great data framework debate. And Sonny Rivera points out the need for better education in the analytics industry, particularly when it comes to data modeling techniques.
Tune in to learn:
The biggest surprise in the survey findings around the role of the CDO (03:13)
Data governance or data enablement? (05:14)
CDO’s making a play for CEO in 2023 and beyond (07:27)
Legacy companies and AI adoption (08:30)
2023 prediction from Tom (13:50)
Could we have predicted that data mesh would be such a hot topic in 2022? (23:45)
Tony’s prediction for data mesh, data lakes, data warehouse, data fabric? (30:28)
Tony’s prediction and hopes for CDOs in 2023 (35:00)
ThoughtSpot's new evangelist, Sonny Rivera (35:55)
Sonny’s work in the DBT community (41:30)
Sonny’s prediction for the analytics engineer in 2023 (44:10)
The need for more modeling education in analytics boot camps (45:02)
What should your 2023 resolution be as an analytics engineer? (48:06)
Mentions:
CDO Agenda 2023: Prioritizing business value creation
Tom Davenport Books
Zhamak Deghani on The Data Chief
Tony’s reaction to an article article about the best Data Mesh
9 data and analytics trends for 2023 - eBook
Get even more insights from data and analytics leaders like Tom, Tony, and Sonny on
The Data Chief
.
Hear more from Cindi Howson here. Sponsored by ThoughtSpot.
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Six Rules to Dominate the Decade of Data
16 november 2022 · 46 min
Today’s digital economy is more competitive than ever, and making smart data decisions can be what sets the leaders apart from the rest of the field. With new technologies now democratizing data at an accelerated pace, how can companies ensure that their data strategy is helping them stay ahead of the curve? As our third season comes to a close, Cindi takes a look back at some of our most insightful conversations to lay out six essential rules that every Data Chief should follow to dominate the decade of data. Lees meer
Tune in to learn:
Rule 1: Leverage the best-of-breed from the modern data stack (02:30)
Rule 2: Empower everyone with true self-service analytics (10:58)
Rule 3: Drive actions with operationalized insights (18:44)
Rule 4: Build a flexible data foundation (27:26)
Rule 5: Utilize third-party data to build a 360-degree view (35:07)
Rule 6: Deliver engaging data-driven UX (38:47)
Mentions
Gilead Sciences’ Murali Vridhachalam and ZS Associates’ Mahmood Majeed on the Modern Data Stack and Data Mesh
The Modern Milkman’s Chief Strategy Officer, John Hughes on Using Data to Save Our Oceans from Plastic
Afterpay’s Nitish Mathew on Prioritizing Customer Needs, Balancing Governance and Freedom, and Giving Your Team Purpose
ServiceNow’s Vijay Kotu on the Power of Micro-Decisions and Aligning Data Strategy to Business Strategy
Three Must Read Data and Analytics Books with Tim Harford, Zhamak Dehghani, and Brent Dykes
Unilever’s Vandana Khanna and Deeksha Singh on Demystifying Data, Dreaming Bigger, and Inspiring Business Users with The Art of the Possible
OpenTable’s Grant Parsamyan on How Data and Analytics is Helping the Restaurant Industry Rebound from COVID-19
Get even more insights from data and analytics leaders on The Data Chief. https://www.thoughtspot.com/data-chief
Mission.org is a media studio producing content for world-class clients. Learn more at https://mission.org.
Hear more from Cindi Howson here. Sponsored by ThoughtSpot.
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ThoughtSpot’s Cindi Howson on Best Practices for Driving Impact from Data & Analytics (Ep. 26 Refresh)
2 november 2022 · 37 min
On this episode of The Data Chief, we look back at some of the key themes from season one, including the rise of the CDO, the intricacies of aligning your department’s goals with that of the businesses, and how you coped with accelerated timelines. While we relive these important conversations, we also discuss why culture and data fluency continue to be the biggest hurdles to becoming a truly data-driven business. Lees meer
Tune in to learn:
The Rise of the Data Chief (02:54)
Aligning with Your Business Values (08:32)
Rapid Technical Innovation and the Shift to Cloud (15:52)
Technology Reflects Culture (23:30)
Assessing your Data Fluency (31:52)
Get even more insights from data and analytics leaders on The Data Chief. https://www.thoughtspot.com/data-chief
Mission.org is a media studio producing content for world-class clients. Learn more at https://mission.org.
Hear more from Cindi Howson here. Sponsored by ThoughtSpot.
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The Modern Milkman’s Chief Strategy Officer, John Hughes on Using Data to Save Our Oceans from Plastic
19 oktober 2022 · 48 min
Each year, around 8 million tons of plastic waste enter the ocean, killing wildlife and damaging the environment for future generations. Much of this pollution originates from the wasteful packaging used for everyday grocery products. But a greener grocery alternative is making waves from across the pond. Joining us today is John Hughes, Chief Strategy Officer at The Modern Milkman, a UK-based grocery delivery company that brings locally sourced goods directly to customers without any single-use plastics. From the startup’s early days, John sought to invest heavily in data modernization. Hear how his data-driven approach has helped the company cultivate a shared mission with customers to make the world a cleaner, safer, and better place for all of its creatures. Lees meer
Tune in to learn:
About The Modern Milkman and how John became associated with it (04:46)
How data has helped lead to the company’s growth (12:17)
The Modern Milkman’s data stack (28:14)
The benefits of working with startups (32:40)
Advice for larger companies on data stack modernization (38:00)
Get even more insights from data and analytics leaders like John on The Data Chief. https://www.thoughtspot.com/data-chief
Mission.org is a media studio producing content for world-class clients. Learn more at https://mission.org.
Hear more from Cindi Howson here. Sponsored by ThoughtSpot.
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New Zealand's Crown Research Institute CDAO, Jan Sheppard on Treating Data as a Treasure
5 oktober 2022 · 48 min
Treating data as a treasure is a foundational principle for Jan Sheppard, the Chief Data and Analytics officer at New Zealand’s Crown Research Institute of Environmental Science and Research (ESR.) This agency leads ongoing research in public health, environmental health, and forensics for the country of New Zealand. Like many other CDAOs, her role is relatively new. But the unique values she applies to data can be traced back many hundreds of years to the indigenous Maori people of her country. Through her work, Jan recognizes the profound impact data can have on people and their environments for generations to come. Learn more about the important climate and health policy challenges that ESR is working to solve with data in this episode, plus her take on data literacy vs. business savviness, and why her data strategy is just two pages long. Lees meer
Tune in to learn:
How do you make vastly different data work together at ESR? (07:12)
Data’s role as a treasure (11:43)
How do government and private companies look at data differently (13:50)
How do you guard against the misuse of data? (18:39)
Dangers of misinterpreting the models and need for data-savvy. (21:16)
Jan’s data North Star - recognizing the value of the data (25:10)
Goal to create digital twins to help address climate change (30:13)
Working around the difficulty of unstandardized ESG reporting (34:05)
Maori values and data at ESR - the life force of data (40:35)
Mentions:
The Innovators: How a Group of Hackers, Geniuses, and Geeks Created the Digital Revolution book by Walter Isaacson
ESR’s Data Strategy
Get even more insights from data and analytics leaders like Jan on The Data Chief. https://www.thoughtspot.com/data-chief
Mission.org is a media studio producing content for world-class clients. Learn more at https://mission.org.
Hear more from Cindi Howson here. Sponsored by ThoughtSpot.
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Société Générale’s Innovation Data & AI Leader Julien Molez on Creating a Value-Driven Data Framework
21 september 2022 · 45 min
At French bank, Société Générale, providing the best customer experience in the modern digital world means rethinking everything about banking, including its corporate structure. Three years ago, Julien Molez, joined the bank’s leadership team to become the first Innovation Data & AI Leader. On this episode of The Data Chief, Julien addresses changes sweeping the banking industry, including higher customer expectations, tougher regulations, and the ESG revolution. He also reminds us that at the end of the day, fancy AI models and algorithms will only perform as well as the data that goes into them. Lees meer
Tune in to learn:
Creating a value-driven data framework (06:31)
How do you achieve customer personalization while adhering to GDPR? (15:29)
How do you truly secure data at all touchpoints? (20:29)
How is Société Générale leading in ESG reporting? (23:44)
What were Société Générale’s unique challenges in scaling up AI use cases? (28:55)
How do you educate business stakeholders about the best data possibilities? (35:56)
What is a key data framework technique? (40:00)
Get even more insights from data and analytics leaders like Julien on The Data Chief.
Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
Hear more from Cindi Howson here. Sponsored by ThoughtSpot.
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Three Must Read Data and Analytics Books with Tim Harford, Zhamak Dehghani, and Brent Dykes
7 september 2022 · 1 uur 28 min
It is once again that time of year when our host, Cindi Howson shares her favorite data and analytics book recommendations. In this special annual episode, we feature three of the industry’s top data writers, thinkers, and fellow podcasters. Tim Harford comes to the conversation with his new book, The Data Detective, and big-picture ideas about how traits like curiosity serve data scientists so well. Zhamak Dehghani shares her concept of The Data Mesh, especially as it relates to sharing data across business verticals. Finally, in his book, Effective Data Storytelling, Brent Dykes compels readers to think carefully about the way they craft the message or narrative around the data they’re interpreting. Lees meer
Tune in to learn:
Making sense of the world through a data lens with Tim Harford (05:18)
Tim’s favorite of the ten data commandments (07:11)
Guard against using data as a control mechanism (15:14)
How does curiosity create a healthier relationship with data? (19:57)
Data Mesh with Zhamak Dehghani (32:31)
Blending centralized and decentralized schools of thought (36:39)
Data Mesh isn’t for everyone (48:11)
How do you begin your data mesh transformation? (53:28)
Brent Dykes and the importance of data storytelling (1:02:17)
Why do data scientists need to be better communicators? (1:11:13)
The Venn diagram of data storytelling (1:15:14)
Mentions:
The Data Detective: Ten Easy Rules to Make Sense of Statistics by Tim Harford
Data Mesh: Delivering Data-Driven Value at Scale by Zhamak Dehghani
Effective Data Storytelling: How to Drive Change with Data, Narrative, and Visuals by Brent Dykes
Get even more insights from data and analytics leaders like Tim, Zhamak, and Brent on The Data Chief.
Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
Hear more from Cindi Howson here. Sponsored by ThoughtSpot.
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DoorDash’s VP of Analytics & Data Science, Jessica Lachs on Leveraging Data to Delight Customers Despite a Challenging Supply Chain
17 augustus 2022 · 46 min
Who’s hungry? Thanks to delivery apps like DoorDash, it’s never been easier for modern consumers to satisfy almost any craving in just a few taps. At the helm of DoorDash’s data organization is VP of Analytics & Data Science, Jessica Lachs. With metrics guiding every decision at the company, a key part of her decision-making comes down to properly quantifying the value of each possible tradeoff. Learn more about her decision-making framework, plus how her career in finance evolved into entrepreneurship and ultimately led her to create the data and analytics organization at DoorDash. Lees meer
Tune in to learn:
Using data to move levers that balance tradeoffs (09:28)
Managing an unpredictable and complicated supply chain (12:26)
The confluence of personalization and consumer privacy (15:08)
Strategy for data architecting by the DoorDash team (21:00
Cultivating a creative team that also communicates effectively (26:59)
Unlikely career journey: Lehman Brothers to entrepreneurship (33:00)
Cultivating a positive response to failure (35:51)
Lightning Round (40:15)
Mentions:
DoorDash Restaurant Online Ordering Trends
Building a Source for Truth for a Digital Inventory with Disparate Data Sources
How To Drive Effective Data Science Communications
The Rose Code: A Novel by Kate Quinn
The Love Songs of W.E.B. Du Bois by Honorée Fanonne Jeffers
Get even more insights from data and analytics leaders like Jessica on The Data Chief.
Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
Hear more from Cindi Howson here. Sponsored by ThoughtSpot.
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Swiss RE’s SVP of P&C R&D, Jerry Gupta on AI Innovation and Building Revenue-Enhacing Data Models
27 juli 2022 · 51 min
Swiss RE’s SVP of P&C R&D, Jerry Gupta is a firm believer in the revenue-generating potential and AI and machine learning. On this episode of The Data Chief, Jerry offers his view on innovative data model, frameworks for building and operationalizing these models, what makes a good data scientist, and why it will always be more challenging for data teams to maintain existing models vs. innovate new ones. Lees meer
Tune in to learn:
The difference between ost cutting versus revenue-enhancing initiatives 03:20
More about the Data Model framework 07:50
Why the quality of your output depends on the quality of your input 11:35
How to address the shortfall of data scientists in the job market 13:48
How to set more clear value statements for models 27:56
More about informing the regulation of ethical AI and machine learning 45:33
Mentions:
McKinsey Global Survey: "The state of AI in 2021"
"Unreasonable effectiveness of learning neural networks: From accessible states and robust ensembles to basic algorithmic schemes"
Tom Davenport
International Risk Governance Center - EPFL
Get even more insights from data and analytics leaders like Jerry on The Data Chief.
Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
Hear more from Cindi Howson here. Sponsored by ThoughtSpot.
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American Express CDO and EVP Enterprise Digital & Data Solutions, Pascale Hutz on Managing Data as a Product and Rewarding Creative Destruction
13 juli 2022 · 39 min
What keeps a data pro at one company for almost thirty years? On this episode of The Data Chief, Pascale Hutz, the Chief Data Officer and EVP of Enterprise Digital & Data Solutions at American Express, shares how her career at American Express has transformed over the years and what she’s learned along the way. Tune in to hear more about her latest cloud migration journey, why she’s on a “mission to decommission,” and how she fights imposter syndrome even as a C-level executive in one of the largest, most impactful financial services firms in the world. Lees meer
Tune in to learn:
About Pascale’s career journey (03:41)
That data should be considered like a product 14:18:
How to stay tranquil during transformation (17:02)
The importance of decommissioning tech (21:21)
Mentions:
"Data Mesh: Delivering Data-Driven Value at Scale" (written by Zhamak Dehghani)
World50
“Enterprise Data Platforms, American Express, VP: The Data Landscape is Evolving Continuously”
“Not Impossible” (written by Mick Ebeling)
Get even more insights from data and analytics leaders like Pascale on The Data Chief.
Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
Hear more from Cindi Howson here. Sponsored by ThoughtSpot.
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Boehringer Ingelheim’s Dr. Victoria Gamerman on Design Thinking in Healthcare and Creating a Data-Sharing Ecosystem
29 juni 2022 · 46 min
How can data be activated to create better healthcare outcomes? Dr. Victoria Gamerman, the Global Head of Data Governance and Insights at Boehringer Ingelheim, offers that part of the answer is that data is changing to be thought of as part of the broader healthcare “ecosystem.” Listen in for how some of the philosophical frameworks concerning data can help to improve healthcare. Lees meer
Tune in to learn:
Changes in how data is being used in healthcare (07:00)
How a system could be set up to share health data safely and wisely (13:05)
How design thinking can apply to healthcare (25:41)
What data mentality needs to change (28:26)
Mentions:
HBS Professor Linda Hill Says Leaders Must Engage with Emotions as Never Before
Clayton Christensen - "Jobs to be Done" theory
“Coded Bias” (movie)
Get even more insights from data and analytics leaders like Victoria on The Data Chief.
Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
Show Notes for YouTube:
How can data be activated to create better healthcare outcomes? Dr. Victoria Gamerman, the Global Head of Data Governance and Insights at Boehringer Ingelheim, offers that part of the answer is that data is changing to be thought of as part of the broader healthcare “ecosystem.” Listen in for more of Victoria’s takes on how data can improve healthcare.
Key Moments:
00:00 Getting to know Victoria and her career journey
04:26 What sort of work does Boehringer Ingelheim do?
07:00 What are some changes in how data is being used in healthcare?
10:24 Is sharing health data becoming easier?
13:05 Creating a system to Share health data safely and wisely
16:42 Will wellness data become more integrated?
19:47 Are regulators behind technologically?
25:41 How does design thinking apply in healthcare?
28:26 What mentality about data needs to change?
30:37: Data and academia
36:54 How can we bring people along in terms of data?
38:33 Learning from data disasters
42:11 How …
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Prudential Financial’s CDO Kjersten Moody on Continuous Learning & Collaboration to Drive Impact with Data
15 juni 2022 · 55 min
What does it take to turn a new position that never existed into one that delivers transformation for an entire organization? As the first Chief Data Officer at Prudential Financial and the initial Chief Data Analytics Officer at a prior career stop at State Farm, Kjersten Moody knows the answer. Tune in to learn how being a constant learner has consistently allowed her to see challenges as opportunities for growth. Lees meer
Tune in to learn:
How Kjersten’s role model influenced her life and career (04:08)
How Prudential is thinking differently about its strategy and data (32:28)
About the role that a good culture can play in supporting transformation (36:19)
How Kjersten has elevated data science at Prudential (42:33)
How to meet stakeholders in a place that’s helpful to them (47:38)
Mentions:
“The Checklist Manifesto: How to Get Things Right” by Atul Gawande
Get even more insights from data and analytics leaders like Kjersten on The Data Chief.
Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
Hear more from Cindi Howson here. Sponsored by ThoughtSpot.
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CarMax AVP of Technology, Data & Analytics, Abhi Bhatt on Upskilling Talent and Using Third Party Data to Build Better Customer Experiences
1 juni 2022 · 26 min
How do you make innovation truly come alive? For Abhi Bhatt, the AVP, Technology, Data & Analytics at CarMax, innovation is about using data to change “business models.” Abhi also describes the need to train up teammates and others who use the data concerning technological advances. Additionally, he shares his career journey and how his positive experience as a CarMax customer initially activated his interest in the company. Lees meer
Tune in to learn:
How did Abhi end up working at CarMax? (13:00)
How can companies make the most of their internal data? (17:18)
How do you train up relevant parties concerning new technology? (23:41)
How does Abhi find talent? (27:56)
How does Abhi keep up with so much innovation? (37:07)
Mentions:
Top Trends for 2022
Get even more insights from data and analytics leaders like Abhi on The Data Chief.
Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
Hear more from Cindi Howson here. Sponsored by ThoughtSpot.
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Fitch Group’s Heidi Lanford on Finding a Voice in the C-Suite and Improving Data Literacy
18 mei 2022 · 49 min
How has the Chief Data Officer role changed? Heidi Lanford, CDO of Fitch Group, shares that “it’s gone from stewarding and protecting data to monetization of data.” She explains how CDOs can be effective by working together with other company leaders and communicating simply. Learn from Heidi why there can be great career value in being willing to be uncomfortable. Lees meer
Tune in to learn:
How does Heidi work with the leadership team? (10:03)
How does Heidi suggest CDOs communicate to CEOs?(13:05)
How can a CDO work with the technology side to update the tech stack? (18:58)
How is Heidi helping her workers become more data literate?(27:50)
What’s the benefit of choosing to be uncomfortable in one’s career journey? (37:48)
Mentions:
“Getting to ‘Yes And’: The Art of Business Improv”
Building CDO Influence in the C-Suite
Get even more insights from data and analytics leaders like Heidi on The Data Chief.
Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
Hear more from Cindi Howson here. Sponsored by ThoughtSpot.
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Levi Strauss & Co.’s Dr. Katia Walsh on Using AI and Analytics to Create Cutting-Edge Customer Experiences
20 april 2022 · 40 min
Your data will never be clean and it will never be perfect. So how do we create meaningful models anyway? As Dr. Katia Walsh puts it, data leaders are facing a “tsunami of data.” But that tsunami shouldn’t stop you from testing, iterating, and moving quickly. Dr. Walsh is the Chief Global Strategy and AI Officer at Levi Strauss & Co. and today she shares how her team has leveraged a mindset of “think big, start small, scale fast” to create cutting-edge data models and digital capabilities quickly. Lees meer
Tune in to learn:
(4:22) Why every business is a data business and how building out new digital and AI capabilities is about improving the 3Cs (connections, commerce, and creation.)
(8:21) How Levi Strauss & Co. leverages data to create custom experiences no matter where a customer engages with them. As Katia says, “It’s not business; it’s personal.”
(18:43) Why Katia’s motto is “think big, start small, scale fast.”
(19:43) What do when you don’t have perfect data (and why you will never truly have perfect data).
(27:55) Where to look for your organization’s next data leader - it’s not where you think.
(30:36) How Levi Strauss & Co. is using bootcamps to increase data literacy at every level of the organization.
Mentions:
Levis.com
Get even more insights from data and analytics leaders like Katia on The Data Chief.
Mission.org is a media studio producing content for world-class clients. Learn more at mission.org.
Hear more from Cindi Howson here. Sponsored by ThoughtSpot.