Alle afleveringen
100 afleveringen, van nieuw naar oud
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Episode 28 - S3 - Benefits of outsourcing QMS Administration
19 november 2025 · 16 min
In this episode of The Quality Hub: Chatting with ISO Experts, host Xavier Francis welcomes back Suzanne Strausser, VP of Consulting and Development at Core Business Solutions, to explore the benefits of outsourcing QMS administration. Together, they break down what it means to outsource your Quality Management System administration, and why more small and mid-sized businesses are choosing this path. Suzanne shares how outsourcing saves time and money, ensures continuous compliance, and gives companies access to seasoned ISO professionals without the cost of a full-time quality manager. They discuss how Core’s experts handle everything from document control to internal audits, keeping systems audit-ready and efficient, while still letting organizations maintain full control. With insights on scalability, improved compliance, and peace of mind, this episode highlights how outsourcing can transform QMS management from a burden into a business advantage. Lees meer
Helpful Resources:
How is ISO 9001 Implemented?: https://www.thecoresolution.com/how-is-iso-9001-implemented
For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015
Contact us at 866.354.0300 or email us at info@thecoresolution.com
A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources
ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting
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Episode 27 - S3 - CMMC is Now Law - What it Means for You - Part 2
12 november 2025 · 20 min
In part two of The Quality Hub: Chatting with ISO Experts, host Xavier Francis continues his conversation with Rick Krick, Director of Security Solutions at Core Business Solutions, to explore what the CMMC becoming law truly means in practice. Rick explains how contractors can still compete if they're not yet fully certified, what “conditional certification” allows, and the critical flow-down responsibility that requires every subcontractor in the defense supply chain to meet compliance standards. The discussion covers the biggest readiness gaps across the DIB (Defense Industrial Base), how small businesses can gain a competitive edge by acting now, and why documentation, monitoring, and continuous compliance are vital for long-term success. With real-world examples of costly noncompliance and practical advice on narrowing scope, maintaining SPRS scores, this episode is an essential guide for any company preparing for the future of cybersecurity and defense contracting. Lees meer
Helpful Resources:
What is CMMC?: https://www.thecoresolution.com/nist-cmmc-3
CMMC Webinars: https://www.thecoresolution.com/cybersecurity-webinars
The Core Vault Solution: https://www.thecoresolution.com/core-vault
Contact us at 866.354.0300 or email us at info@thecoresolution.com
A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources
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Episode 27 - S3 - CMMC is Now Law - What it Means for You - Part 1
5 november 2025 · 16 min
In this episode of The Quality Hub: Chatting with ISO Experts, host Xavier Francis sits down with Rick Krick, Director of Security Solutions at Core Business Solutions, to discuss a monumental update — CMMC is now law. As of November 10, 2025, the Cybersecurity Maturity Model Certification (CMMC) becomes legally enforceable under the Defense Federal Acquisition Regulation Supplement (DFARS), transforming compliance from a policy into a contractual requirement for all Department of Defense contractors. Rick breaks down what this means for organizations of all sizes, from small businesses to major defense contractors, explaining the three CMMC levels, phased rollout timeline, and common misconceptions about compliance. Together, they explore the real-world implications for defense suppliers, the importance of early preparation, and how companies can protect sensitive information while staying contract-ready in this new cybersecurity landscape. Lees meer
Helpful Resources:
What is CMMC?: https://www.thecoresolution.com/nist-cmmc-3
CMMC Webinars: https://www.thecoresolution.com/cybersecurity-webinars
The Core Vault Solution: https://www.thecoresolution.com/core-vault
Contact us at 866.354.0300 or email us at info@thecoresolution.com
A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources
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Episode 26 - S3 - ISO Myth-Busters
29 oktober 2025 · 21 min
In this episode of The Quality Hub, host Xavier Francis is joined by Suzanne Strausser, VP of Consulting and Development at Core Business Solutions, to bust some of the biggest myths about ISO certification. Together, they tackle misconceptions like “ISO is only for big companies,” “it’s just paperwork,” or “certification is permanent,” and reveal how ISO standards are actually scalable, practical, and designed to drive continuous improvement for businesses of any size or industry. From affordability and agility for small businesses to empowering innovation and building customer trust, this episode shows why ISO certification is not a burden but a powerful tool for growth and long-term success. Lees meer
Helpful Resources:
How is ISO 9001 Implemented?: https://www.thecoresolution.com/how-is-iso-9001-implemented
For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015
Contact us at 866.354.0300 or email us at info@thecoresolution.com
A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources
ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting
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Episode 25 - S3 - ISO 9001 How to Maintain Your QMS
22 oktober 2025 · 27 min
In this episode of The Quality Hub, host Xavier Francis sits down with consultant Norman Verbeck to explore how organizations can effectively maintain their ISO 9001 Quality Management System (QMS). They discuss the importance of leadership commitment, embedding ISO practices into daily operations, and simplifying processes to encourage company-wide ownership of quality. Norman shares insights on document control, tracking key performance indicators, leveraging customer feedback, and ensuring management reviews remain meaningful and actionable. The conversation also covers training strategies, the value of internal audits, and how to use findings as opportunities for improvement rather than compliance hurdles. Packed with practical advice, this episode highlights how making ISO standards part of everyday business culture drives continuous improvement and long-term success. Lees meer
Helpful Resources:
How is ISO 9001 Implemented?: https://www.thecoresolution.com/how-is-iso-9001-implemented
For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015
Contact us at 866.354.0300 or email us at info@thecoresolution.com
A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources
ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting
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Episode 24- S3 - ISO9001 Common Pitfalls in Maintaining Certification
15 oktober 2025 · 21 min
In this episode of The Quality Hub: Chatting with ISO Experts, host Xavier Francis welcomes Core Business Solutions consultant Norm Verbeck to explore the most common pitfalls organizations face in maintaining ISO 9001 certification. From overlooked clauses to the importance of leadership engagement, employee involvement, and effective documentation, Norm highlights both the sustaining and sabotaging factors that can make or break a quality management system. Together, they discuss how to combat ISO fatigue, integrate QMS practices into daily operations, and keep enthusiasm alive, all while avoiding the trap of treating ISO as a mere box-checking exercise. Lees meer
Helpful Resources:
How is ISO 9001 Implemented?: https://www.thecoresolution.com/how-is-iso-9001-implemented
For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015
Contact us at 866.354.0300 or email us at info@thecoresolution.com
A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources
ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting
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Episode 23 - Transition Talk ISO Upates -14001- 2026 Update
8 oktober 2025 · 20 min
On this episode of The Quality Hub, host Xavier Francis chats with Stuart Kelly and Kevin Franklin from LRQA about one of the biggest shifts in ISO standards we’ve seen in nearly a decade. With the 2026 update to ISO 14001 on the horizon, they dive into what’s changing, why it matters, and how businesses can get ahead of the curve. From climate change and sustainability to new tech, regulations, and consumer expectations, this conversation unpacks how ISO standards are no longer just about passing audits—they’re about building resilience, protecting your brand, and staying competitive in the world. If you want to understand how these changes could impact your organization and why now is the time to prepare, you won’t want to miss this discussion. Lees meer
Helpful Resources:
How is ISO 9001 Implemented?: https://www.thecoresolution.com/how-is-iso-9001-implemented
For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015
Contact us at 866.354.0300 or email us at info@thecoresolution.com
A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources
ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting
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Episode 22 - AI in Manufacturing - Real Opportunity or Real Hype
1 oktober 2025 · 21 min
In this episode of The Quality Hub, host Xavier Francis is joined by Scott Dawson, President of Core Business Solutions, and Danny Norman, Advanced Manufacturing Consultant with Tennessee MEP, to explore whether AI in manufacturing is a real opportunity or just hype. Together, they dive into how manufacturers can begin experimenting with AI—particularly large language models. The conversation highlights three major areas where AI can make an impact: driving growth through product development, improving efficiency by customizing existing tools, and enhancing workforce training. They also emphasize the importance of starting small, focusing on data security, and leveraging national Manufacturing Extension Partnerships (MEPs) for guidance and pilot projects. This episode offers manufacturers a clear roadmap to responsibly explore AI while avoiding costly missteps. Lees meer
Helpful Resources:
More About ISO 42001: https://www.thecoresolution.com/iso-42001-certification
Why ISO 42001 Certification Matters: https://www.thecoresolution.com/why-grammarlys-iso-42001-certification-matters
How is ISO 9001 Implemented?: https://www.thecoresolution.com/how-is-iso-9001-implemented
For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015
Contact us at 866.354.0300 or email us at info@thecoresolution.com
A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources
ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting
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Episode 21- S3 - Protecting What Matters Passwords, MFA, and You Part 2
24 september 2025 · 19 min
In this episode of The Quality Hub: Chatting with ISO Experts, host Xavier Francis continues the conversation with Brian Reich, Director of Technology, and Anne Siebert, Product Manager at Core Business Solutions, diving deeper into practical ways to protect digital security through passwords, multi-factor authentication (MFA), and password managers. They discuss the pitfalls of relying solely on passwords, how MFA options like authenticator apps and biometrics provide stronger protection, Anne highlights the benefits of password managers for securely storing credentials and simplifying daily logins. The team also shares updates on Core’s new security policies. Wrapping up, they emphasize that while security may feel inconvenient, adopting these best practices is essential in today’s evolving digital landscape. Lees meer
Here is the link to our free download of the Cybersecurity Self-Assessment Glossary: https://getcertified.thecoresolution.com/cyber-glossary
Helpful Resources:
For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015
Cybersecurity: https://www.thecoresolution.com/cybersecurity
CMMC: https://www.thecoresolution.com/cmmc-compliance-checklist
ISO 27001: https://www.thecoresolution.com/iso-27001-certification
Contact us at 866.354.0300 or email us at info@thecoresolution.com
ISO 9001 Standards: https://www.thecoresolution.com/iso-90012015-standard-1
Articles: https://www.thecoresolution.com/free-learning-resources
ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting
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Episode 21 - S3 - Protecting What Matters Passwords, MFA, and You - Part 1
17 september 2025 · 15 min
In this episode of Quality Hub – Chatting with ISO Experts, host Xavier Francis sits down with Brian Reich, Director of Technology, and Anne Siebert, Product Manager at CORE Business Solutions, to unpack the evolving world of password security. They explore how best practices have shifted from complicated character rules to the modern standard of longer passphrases, discuss the risks of password reuse, and share practical advice such as avoiding sticky notes, responding to breach alerts, and recognizing phishing attempts. The team also explains the role of NIST guidelines in shaping security standards, why “longer is stronger,” and how human psychology plays into password habits. The episode closes with a look ahead to Part 2, where they’ll dive into multi-factor authentication, password managers, and additional ways to protect what matters most. Lees meer
Here is the link to our free download of the Cybersecurity Self-Assessment Glossary: https://getcertified.thecoresolution.com/cyber-glossary
Helpful Resources:
For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015
Cybersecurity: https://www.thecoresolution.com/cybersecurity
CMMC: https://www.thecoresolution.com/cmmc-compliance-checklist
ISO 27001: https://www.thecoresolution.com/iso-27001-certification
Contact us at 866.354.0300 or email us at info@thecoresolution.com
ISO 9001 Standards: https://www.thecoresolution.com/iso-90012015-standard-1
Articles: https://www.thecoresolution.com/free-learning-resources
ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting
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Episode 20 - S3 - ISO 9001 - Data Driven Decision Making
10 september 2025 · 21 min
In this episode of The Quality Hub, Chatting with ISO Experts, host Xavier Francis sits down with Brenden Lowery, consultant at Core Business Solutions, to explore the critical role of data-driven decision-making in ISO 9001. They discuss how small and medium-sized businesses can leverage simple tools like ERP systems and spreadsheets to track key metrics such as on-time delivery, defects, etc, even with limited resources. Brenden emphasizes the importance of accurate data analysis, avoiding common pitfalls like leadership bias, and fostering a culture of frontline employee involvement in quality improvements. The conversation also touches on practical strategies to turn ISO compliance into a strategic advantage, using real-world examples and actionable insights for organizations striving for continual improvement. Lees meer
Helpful Resources:
How is ISO 9001 Implemented?: https://www.thecoresolution.com/how-is-iso-9001-implemented
For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015
Contact us at 866.354.0300 or email us at info@thecoresolution.com
A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources
ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting
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Episode 19 - S3 - ISO 9001 and How To Write a Quality Policy
3 september 2025 · 14 min
In this episode of The Quality Hub, Chatting with ISO Experts, host Xavier Francis welcomes back Ty Elliott, a seasoned ISO consultant from Core Business Solutions, to demystify the process of writing an effective quality policy under ISO 9001. Together, they explore what a quality policy really is, why it's a cornerstone of a quality management system, and how to craft one that's concise, meaningful, and aligned with your organization’s mission. Ty shares practical tips, common pitfalls, and creative strategies like using acronyms to make policies memorable. Whether you're new to ISO or looking to refine your current practices, this episode offers valuable insights to help you build a policy that drives continuous improvement and resonates across your team. Lees meer
Helpful Resources:
How is ISO 9001 Implemented?: https://www.thecoresolution.com/how-is-iso-9001-implemented
For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015
Contact us at 866.354.0300 or email us at info@thecoresolution.com
A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources
ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting
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Survive & Thrive - Ep10 - Shoring Up Your Supply Chain
27 augustus 2025 · 23 min
In this episode of The Quality Hub’s Survive & Thrive series, host Xavier Francis is joined by Scott Dawson, President of Core Business Solutions, Jutta Bangs, Counselor with the Tennessee APEX Accelerators, and Kevin Cooper, Strategic Advisor with Tennessee MEP. Together, they discuss how small businesses can shore up their supply chains and build resilience against future disruptions. From supply chain mapping to supplier relationship management, the conversation is packed with practical strategies and real-world insights. Learn how APEX Accelerators and MEPs offer no-cost resources to help small manufacturers navigate supply chain risks and strengthen operations for long-term success Lees meer
Helpful Resources:
Jutta Bangs: 865-483-0623 Email: jutta.bangs@tennessee.edu Website: wwwhttps://apex.tennessee.edu/
Kevin Cooper: Email: cis@tennessee.edu Website: https://tmep.cis.tennessee.edu/
How is ISO 9001 Implemented?: https://www.thecoresolution.com/how-is-iso-9001-implemented
For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015
Contact us at 866.354.0300 or email us at info@thecoresolution.com
A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources
ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting
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Survive & Thrive Ep 9 - You're Not Alone
20 augustus 2025 · 23 min
In this episode of the Survive and Thrive series on the Quality Hub podcast, host Xavier Francis is joined by Scott Dawson, President of Core Business Solutions, and Stephen Williams, Business Advisor at the Tennessee Small Business Development Center. Together, they explore how small businesses can navigate disruption and uncertainty by building resilient relationships and tapping into available resources. From real-world turnaround stories involving supply shortages and economic downturns to practical insights on advisory networks and strategic vendor partnerships, Stephen shares the value of open communication, systems checks, and community collaboration. Tune in for expert advice on leveraging free support systems like SBDCs, Chambers of Commerce, and Apex Accelerators—and learn why, in business, you’re never truly alone. Lees meer
Helpful Resources:
Stephen Williams: 865-483-2668: Email : swilliams@tsbdc.org Website: www.tsbdc.org
How is ISO 9001 Implemented?: https://www.thecoresolution.com/how-is-iso-9001-implemented
For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015
Contact us at 866.354.0300 or email us at info@thecoresolution.com
A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources
ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting
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Survive & Thrive Ep 8 - Government Contracting in Crisis Survive Now, Win Later
13 augustus 2025 · 23 min
In this episode of the Survive & Thrive series on the Quality Hub podcast, host Xavier Francis is joined by Scott Dawson, President of Core Business Solutions, and Michael LeJeune, host of the Game Changers for Government Contractors podcast, to explore how small businesses can navigate the evolving landscape of government contracting during times of crisis. The conversation covers market volatility, the importance of diversification, rising use of GSA schedules, and the implications of CMMC compliance. Michael shares actionable strategies for businesses in distress, outlines three contractor mindsets, and underscores the critical role of relationships and proactive pipeline development in weathering market shifts. With a blend of humor, optimism, and seasoned advice, this episode equips listeners with the clarity and tools needed to survive now—and win later. Lees meer
Helpful Resources:
Michael LeJeune: https://www.linkedin.com/in/michaeljlejeune/ Email: mlejeune@rsmfederal.com
Website: www.rsmfederal.comHow is ISO 9001 Implemented?: https://www.thecoresolution.com/how-is-iso-9001-implemented
For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015
Contact us at 866.354.0300 or email us at info@thecoresolution.com
A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources
ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting
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Survive & Thrive Ep 7- Becoming the Supplier of Choice in a Disrupted Economy
6 augustus 2025 · 26 min
In this episode of The Quality Hub: Chatting with ISO Experts, host Xavier Francis welcomes Scott Dawson, President of Core Business Solutions, and Doug Petillo, Managing Partner at Navigant Ventures, for a compelling discussion on how small businesses can become the supplier of choice in today’s disrupted economy. As part of the Survive and Thrive series, the conversation explores the importance of building trust through consistent delivery, avoiding overpromising, managing operational risk, and leveraging certifications like ISO to signal reliability. Doug shares real-world insights on playing both offense and defense in times of uncertainty—highlighting tactics such as strengthening existing customer relationships and securing referrals to open new doors. Whether navigating economic turbulence or seeking sustainable growth, this episode delivers practical strategies for small business leaders to stay resilient and competitive. Lees meer
Helpful Resources:
Stephanie Alexander: 610-613-1854 Email : doug@navigantventures.com
How is ISO 9001 Implemented?: https://www.thecoresolution.com/how-is-iso-9001-implemented
For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015
Contact us at 866.354.0300 or email us at info@thecoresolution.com
A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources
ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting
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Survive & Thrive Ep 6 - Making the Right Moves: Data-Driven Decisions in Uncertain Times
30 juli 2025 · 24 min
In this episode of the Survive and Thrive series on the Quality Hub podcast, host Xavier Francis sits down with Scott Dawson, President of Core Business Solutions, and Sara Hanks, Executive Director of NWIRC, to explore how small businesses can make smart, data-driven decisions in the face of uncertainty. Together, they unpack the dangers of emotion-led choices, the importance of data quality, and practical ways to leverage sales and operational metrics for strategic planning. From aligning teams around transparent decision-making to managing supply chain disruptions and cost volatility, this episode offers actionable insights for business leaders striving to stay resilient, agile, and effective—no matter what challenges arise. Lees meer
Helpful Resources:
Sara Hanks: 814-490-4816 Email: shanks@nwirc.org Website: www.nwirc.org
How is ISO 9001 Implemented?: https://www.thecoresolution.com/how-is-iso-9001-implemented
For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015
Contact us at 866.354.0300 or email us at info@thecoresolution.com
A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources
ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting
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Survive & Thrive Ep 5 - Government Contract Turbulence
23 juli 2025 · 25 min
In this episode of the Quality Hub podcast, Xavier Francis hosts a discussion with Scott Dawson, and Drew Markley from Core Business Solutions and Stephanie Alexander CEO of BOOST, on the turbulent landscape of government contracting in 2025. Key issues include stalled contract awards, reduced government staffing, and heightened competition, leading many small businesses to freeze operations out of uncertainty. Stephanie urges businesses to take action, streamline operations, reassess budgets, and invest in critical certifications like CMMC. Subcontracting and strategic partnerships are emphasized over priming, with networking and careful partner selection being crucial. With limited cash flow, many are turning to fractional support for compliance needs. The overarching message: don’t wait—act decisively to adapt and thrive. Lees meer
Helpful Resources:
Stephanie Alexander: 703-598-4595 Email : salexander@boostllc.net, Website: www.BOOSTLLC.net
Blog: https://boostllc.net/are-we-back/
How is ISO 9001 Implemented?: https://www.thecoresolution.com/how-is-iso-9001-implemented
For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015
Contact us at 866.354.0300 or email us at info@thecoresolution.com
A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources
ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting
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Survive & Thrive Ep 4 - Resilient Leadership During Uncertain Times
16 juli 2025 · 23 min
In this episode of the Survive and Thrive series on the Quality Hub podcast, host Xavier Francis is joined by Scott Dawson, President of Core Business Solutions, and Staci Miller, Director of Operations at WVU Industrial Extension, to explore how leaders can foster resilience during uncertain times. The conversation centers on practical strategies for navigating organizational risk, including the use of the Eisenhower Matrix to prioritize tasks and maintain focus, the importance of transparent communication, and leading with vulnerability and authenticity. Staci shares insights on staying grounded, supporting teams through emotional challenges, and empowering informal leaders to strengthen organizational stability, offering a thoughtful roadmap for small business leaders facing turbulent change. Lees meer
Helpful Resources:
Staci Miller: 724-610-3845 Email: staci.miller@mail.wvu.edu Website:www.wvmep.com
How is ISO 9001 Implemented?: https://www.thecoresolution.com/how-is-iso-9001-implemented
For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015
Contact us at 866.354.0300 or email us at info@thecoresolution.com
A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources
ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting
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Survive & Thrive Ep 3 - Winners and Losers in Federal Contracting
9 juli 2025 · 23 min
In this episode of the Survive and Thrive series on the Quality Hub podcast, host Xavier Francis is joined by Scott Dawson, President of Core Business Solutions, and John Mattox, Partner at Schoonover and Moriarty, to unpack the evolving landscape of federal contracting for small businesses. They explore the impact of executive orders, contract cancellations, and the FAR rewrite on contractors, while offering strategic guidance on navigating disruptions. From understanding stop work orders to leveraging the SBA’s Mentor-Protégé Program and proactively participating in rulemaking, the conversation equips business leaders with legal insights and tactical tools to stay competitive and resilient in a rapidly changing environment. Lees meer
Helpful Resources:
Contact John: Call 913-354-2630 or email jmattox@schoonoverlawfirm.com
Law firm: schoonoverlawfirm.comHow is ISO 9001 Implemented?: https://www.thecoresolution.com/how-is-iso-9001-implemented
For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015
Contact us at 866.354.0300 or email us at info@thecoresolution.com
A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources
ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting
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Survive & Thrive Ep 2 - Understanding Cost Structures and Index-Based Negotiation
2 juli 2025 · 24 min
In this episode of the Survive and Thrive series on the Quality Hub podcast, host Xavier Francis is joined by Scott Dawson of Core Business Solutions and Jeanne Perron of IMEC to explore how small manufacturers can regain control of their cost structures and supplier strategies. Jeanne introduces the concept of the “silent slide,” where suppliers fail to pass on cost savings, and emphasizes the importance of using commodity price indices to negotiate fair pricing and avoid overpaying. The conversation covers practical steps for identifying key suppliers, preparing data-driven negotiations, planning for tariff volatility, and leveraging resources like IMEC and the nationwide MEP network to build resilient, informed supplier relationships. Lees meer
Helpful Resources:
Contact Jeanne: 847-337-2224 or email jperron@imec.org
How is ISO 9001 Implemented?: https://www.thecoresolution.com/how-is-iso-9001-implemented
For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015
Contact us at 866.354.0300 or email us at info@thecoresolution.com
A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources
ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting
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Survive & Thrive Ep 1 - Risk-Based Decision-Making in a Time of Uncertainty
25 juni 2025 · 27 min
In this episode of the Survive and Thrive series on the Quality Hub podcast, host Xavier Francis speaks with Scott Dawson, President of Core Business Solutions, and Dennis Gilbert, President of IMC Pennsylvania MEP, about applying risk-based thinking in times of uncertainty. They explore how small businesses can navigate disruption through agile strategic planning, open team engagement, and reframing risk as opportunity. Drawing on real-world insights and lessons from past crises like COVID-19, the conversation offers practical tools such as SWOT analysis and heat mapping, and emphasizes the importance of short-term actions, inclusive dialogue, and the courage to pivot quickly in a changing landscape. Lees meer
Helpful Resources:
Contact Dennis: (570) 329-3200 or email info@IMCpa.com
How is ISO 9001 Implemented?: https://www.thecoresolution.com/how-is-iso-9001-implemented
For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015
Contact us at 866.354.0300 or email us at info@thecoresolution.com
A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources
ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting
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Kickoff - Survive & Thrive Series: Practical Strategies for Small Businesses
18 juni 2025 · 22 min
In the kickoff episode of the Survive and Thrive series on The Quality Hub: Chatting with ISO Experts, host Xavier Francis and Scott Dawson, President of Core Business Solutions, introduce a timely new podcast focused on helping small businesses navigate today’s economic uncertainty. With insights drawn from real-world challenges—like shifting federal policies, supply chain issues, and market disruptions—the series offers practical, bite-sized strategies from experts in MEPs, Apex Accelerators, and beyond. Designed for business owners, managers, and contractors alike, each episode delivers actionable steps to help organizations stay resilient, make smart decisions, and thrive in a time of rapid change. Lees meer
Helpful Resources:
How is ISO 9001 Implemented?: https://www.thecoresolution.com/how-is-iso-9001-implemented
For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015
Contact us at 866.354.0300 or email us at info@thecoresolution.com
A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources
ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting
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Episode 18 - S3 - AI Risk and What Comes Next: Why ISO 42001 Matters Now Part 2
11 juni 2025 · 25 min
In this episode of The Quality Hub, host Xavier Francis continues his discussion with Kevin Franklin, Chief Product Officer at LRQA, and Scott Dawson, President of Core Business Solutions. Join them as they take a deep dive into the critical role of ISO 42001 in navigating AI risks and establishing trust in AI systems. The conversation demystifies common misconceptions about ISO 42001, highlighting its relevance not just for developers, but for all businesses leveraging AI—big and small. The episode explores the standard’s potential to dismantle the AI “black box,” foster accountability, and create a competitive advantage by demonstrating responsible AI use. The discussion underscores the urgency of addressing AI governance as AI rapidly permeates both business and daily life, emphasizing that effective oversight is not a bureaucratic hurdle, but a vital part of shaping a trusted, innovative future. Lees meer
Helpful Resources:
More About ISO 42001: https://www.thecoresolution.com/iso-42001-certification
Why ISO 42001 Certification Matters: https://www.thecoresolution.com/why-grammarlys-iso-42001-certification-matters
How is ISO 9001 Implemented?: https://www.thecoresolution.com/how-is-iso-9001-implemented
For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015
Contact us at 866.354.0300 or email us at info@thecoresolution.com
A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources
ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting
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Episode 18 - S3 - AI Risk and What Comes Next: Why ISO 42001 Matters Now Part 1
4 juni 2025 · 20 min
In this episode of the Quality Hub podcast, host Xavier Francis speaks with Kevin Franklin, Chief Product Officer at LRQA, and Scott Dawson, President of Core Business Solutions, to delve into the timely and crucial topic of AI risk management and governance. AI is here and not going away, and understanding the increasing importance of ISO 42001, a new standard designed to provide businesses—whether large or small is paramount. 42001 has a structured approach to responsibly integrating and governing AI technologies. Kevin and Scott share insights on how ISO 42001 helps organizations anticipate and navigate evolving risks, build trust, enhance accountability, and prepare for regulatory changes, offering a roadmap for businesses of all sizes to effectively manage AI-driven challenges. Lees meer
Helpful Resources:
More About ISO 42001: https://www.thecoresolution.com/iso-42001-certification
Why ISO 42001 Certification Matters: https://www.thecoresolution.com/why-grammarlys-iso-42001-certification-matters
How is ISO 9001 Implemented?: https://www.thecoresolution.com/how-is-iso-9001-implemented
For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015
Contact us at 866.354.0300 or email us at info@thecoresolution.com
A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources
ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting
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Episode 17 - S3 - Integrating ISO 9001 with other Standards (IMS)
28 mei 2025 · 19 min
In this episode of Quality Hub: Chatting with ISO Experts, host Xavier Francis and returning guest Bruce Newman, consultant at Core Business Solutions, explore the benefits and challenges of integrating ISO 9001 with other ISO standards (like ISO 14001 and ISO 45001). They discuss how an Integrated Management System (IMS) simplifies operations, reduces costs and much more. Bruce also shares real-world examples, key metrics, and best practices for successfully aligning quality, safety, and other processes. Whether you’re new to integration or looking to optimize your existing system, this episode provides valuable insights to improve compliance and collaboration across your organization. Lees meer
Helpful Resources:
How is ISO 9001 Implemented?: https://www.thecoresolution.com/how-is-iso-9001-implemented
For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015
Contact us at 866.354.0300 or email us at info@thecoresolution.com
A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources
ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting
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Episode 16 - S3 - ISO 9001 for Start-ups - Is it Worth it
21 mei 2025 · 12 min
In this episode of The Quality Hub, host Xavier Francis chats with Suzanne Strausser, VP of Consulting and Development at Core Business Solutions, about the value of ISO 9001 certification for startups. They explore how early adoption can help new businesses build structure, reduce costly mistakes, attract investors, and qualify for contracts—all while avoiding common misconceptions like excessive paperwork or limited relevance. Suz explains how ISO 9001 provides a scalable, practical framework that supports growth and quality from day one, making it a smart strategic move for startups ready to do things right from the start. Lees meer
Helpful Resources:
How is ISO 9001 Implemented?: https://www.thecoresolution.com/how-is-iso-9001-implemented
For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015
Contact us at 866.354.0300 or email us at info@thecoresolution.com
A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources
ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting
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Episode 15 - S3 - ISO 9001 Why it Still Matters in Today's Market
14 mei 2025 · 22 min
In this episode of The Quality Hub – Chatting with ISO Experts, host Xavier Francis sits down with Drew Markley, VP of Sales, and Renee Ferry, Customer Success Manager at Core Business Solutions, to explore why ISO 9001 certification continues to be a critical asset in today’s competitive market. The conversation addresses common concerns about cost, disruption, and complexity, highlighting how Core’s streamlined approach simplifies the certification journey. With real-world insights and nearly two decades of combined experience, Drew and Renee explain how ISO 9001 not only strengthens business practices but also acts as a form of “business insurance” during uncertain times. Whether you're seeking to improve customer satisfaction, prepare for future certifications, or stay ahead of industry demands, this episode offers a clear case for why ISO 9001 still matters more than ever. Lees meer
Helpful Resources:
How is ISO 9001 Implemented?: https://www.thecoresolution.com/how-is-iso-9001-implemented
For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015
Contact us at 866.354.0300 or email us at info@thecoresolution.com
A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources
ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting
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Episode 14 -S3- ISO 9001 and Environmental Management and How They Align
7 mei 2025 · 17 min
In this episode of The Quality Hub, Chatting with ISO Experts, host Xavier Francis is joined once again by Norm Verbeck, consultant from Core Business Solutions, to dive into how ISO 9001 (QMS) and ISO 14001 (EMS) align and complement each other. They discuss the key similarities between the two standards, including shared requirements like management reviews, internal audits, corrective actions, and more. Norm explains how organizations can integrate these systems to streamline processes, which can save time and. The conversation also highlights how quality risk assessments can uncover environmental concerns, potentially guiding companies toward ISO 14001 compliance or certification. With practical examples and real-world insights, this episode is a must-listen for companies looking to enhance operational efficiency and environmental responsibility. Lees meer
Helpful Resources:
How is ISO 9001 Implemented?: https://www.thecoresolution.com/how-is-iso-9001-implemented
For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015
Contact us at 866.354.0300 or email us at info@thecoresolution.com
A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources
ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting
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Episode 13 - S3 - ISO 9001 Risked Based Thinking Part 2 - Key Metrics
30 april 2025 · 21 min
In this episode of The Quality Hub, host Xavier Francis returns with Brian Smith, Director of Consulting Services at CORE, for Part 2 of their deep dive into ISO 9001 risk-based thinking—this time focusing on key metrics. They unpack how to align quality objectives with strategic goals, measure what matters, and track risk at both the organizational and process levels. Brian offers real-world examples and practical advice on setting realistic targets, leveraging existing data, and using tools like KPIs and dashboards for effective monitoring. Whether you're certified or just using ISO 9001 as a framework for improvement, this episode is packed with insights to help you strengthen your quality management system. Lees meer
Helpful Resources:
What is Risk-Based Thinking? https://www.thecoresolution.com/what-is-risk-based-thinking
How is ISO 9001 Implemented?: https://www.thecoresolution.com/how-is-iso-9001-implemented
For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015
Contact us at 866.354.0300 or email us at info@thecoresolution.com
A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources
ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting
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Episode 13 - S3 - ISO 9001 Risked Based Thinking Part 1 - How to Apply
23 april 2025 · 16 min
In this episode of The Quality Hub, host Xavier Francis is joined by Brian Smith, Director of Consulting Services, to kick off a two-part series on ISO 9001 and risk-based thinking and how to apply it. They explore how the standard shifted to make risk management a central, preventive tool rather than a prescriptive requirement. Brian shares practical tools like the Improvement Plan and SWOT analysis, highlights leadership’s role in driving risk awareness, and offers real-world examples of applying risk-based thinking in business operations. Tune in to learn how to align your current practices with ISO and make smarter, data-driven decisions. Lees meer
Helpful Resources:
What is Risk-Based Thinking? https://www.thecoresolution.com/what-is-risk-based-thinking
How is ISO 9001 Implemented?: https://www.thecoresolution.com/how-is-iso-9001-implemented
For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015
Contact us at 866.354.0300 or email us at info@thecoresolution.com
A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources
ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting
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Episode 12 - S3- ISO 9001 Senior Management - Engagement Part 2
16 april 2025 · 22 min
In this episode of The Quality Hub, chatting with ISO experts, Xavier Francis and Suzanne Weber-Smatko continue their discussion of ISO 9001 Senior Leadership, this time focusing on how middle managers can engage senior leadership in ISO 9001 implementation. They explore key benefits like efficiency, cost savings, and risk mitigation while tackling common challenges like resistance to change and financial constraints. Learn strategies to align ISO initiatives with business goals, communicate ROI, and foster a culture of continuous improvement. Tune in for practical insights on securing leadership buy-in and making ISO 9001 a strategic advantage. Lees meer
Helpful Resources:
How is ISO 9001 Implemented?: https://www.thecoresolution.com/how-is-iso-9001-implemented
For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015
Contact us at 866.354.0300 or email us at info@thecoresolution.com
A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources
ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting
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Episode 12 - S3 - ISO 9001 Senior Management - Training Part 1
9 april 2025 · 18 min
In this episode of The Quality Hub, Xavier Francis and Suzanne Weber-Smatko discuss the critical role of: ISO 9001 Senior Management - Training. They explore leadership’s impact on quality management, key responsibilities, and strategies for integrating ISO principles into business goals. Suzanne highlights challenges like time constraints and resistance to change, offering solutions to drive commitment. The episode sets up next week’s discussion on ISO 9001 Senior Management - Engagement with tips for middle management in engaging leadership buy-in. Lees meer
Helpful Resources:
How is ISO 9001 Implemented?: https://www.thecoresolution.com/how-is-iso-9001-implemented
For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015
Contact us at 866.354.0300 or email us at info@thecoresolution.com
A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources
ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting
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Episode 11 - S3 - Quality Culture - Employee Satisfaction Part 2
2 april 2025 · 23 min
In this episode of The Quality Hub, host Xavier Francis and consultants Kaitlin Wierzbach and Kate Behr discuss how ISO 9001 fosters employee satisfaction through clear expectations, involvement, and recognition. They highlight the role of training, communication, and continuous improvement in creating a quality-driven culture where employees feel valued and engaged—all with a fun ice cream-themed twist! Lees meer
Helpful Resources:
How is ISO 9001 Implemented?: https://www.thecoresolution.com/how-is-iso-9001-implemented
For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015
Contact us at 866.354.0300 or email us at info@thecoresolution.com
A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources
ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting
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Episode 11 - S3 - Quality Culture - How ISO Impacts Organizational Culture Part 1
26 maart 2025 · 20 min
In this episode of The Quality Hub, Chatting with ISO Experts, host Xavier Francis sits down with consultants Kaitlin Wierzbach and Kate Behr from Core Business Solutions to explore how ISO 9001 impacts Organizational Culture. They discuss the challenges and benefits of implementation, how leadership plays a critical role in fostering quality culture, and the ways ISO can enhance employee engagement, communication, and efficiency. Tune in to discover how organizations can move beyond compliance to embrace continuous improvement and customer-focused excellence. Lees meer
Helpful Resources:
How is ISO 9001 Implemented?: https://www.thecoresolution.com/how-is-iso-9001-implemented
For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015
Contact us at 866.354.0300 or email us at info@thecoresolution.com
A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources
ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting
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Episode 10 - S3 - A New Partnership - Core Business Solutions Joins LRQA
19 maart 2025 · 24 min
In this episode of The Quality Hub, host Xavier Francis dives into LRQA’s recent acquisition of Core Business Solutions (CBS) with guests Ian Spaulding, CEO of LRQA, and Scott Dawson, President of CBS. They explore the history of both companies, the strategic reasons behind the partnership, and how it will enhance compliance solutions for businesses—especially small-to-medium enterprises (SMEs). With CBS’s expertise in helping small businesses navigate compliance and LRQA’s global reach, the two companies aim to expand technology-driven solutions for certification, cybersecurity, and supply chain risk management. Tune in to hear how this collaboration is set to reshape the future of compliance support worldwide. Lees meer
Helpful Resources:
Contact us at 866.354.0300 or email us at info@thecoresolution.com
A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources
ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting
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Episode 9 - S3 - ISO Edge - Elevating Your Small Business
12 maart 2025 · 23 min
In this episode of The Quality Hub, Chatting with ISO Experts, host Xavier Francis is joined by Core Business Solutions' sales and customer success leaders, Kevin Metz and Renee Ferry, to discuss the power of ISO certification for small businesses. From machine shops to government contractors, they explore how ISO 9001 and other standards can streamline operations, improve quality, and open new business opportunities. They break down common challenges, misconceptions, and the benefits of certification, all while sharing real-world insights and success stories. Tune in to learn how ISO can give your small business the competitive edge it needs! Lees meer
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Episode 8 -S3 - ISO 9001 Certification vs Compliance
5 maart 2025 · 19 min
In this episode of "The Quality Hub," host Xavier Francis is joined by Norm Verbeck, a consultant from Core Business Solutions, to explore the distinctions between ISO 9001 certification and compliance. Norm discusses the rigorous process of certification, and contrasts it with compliance, where companies internally manage adherence to ISO standards without external audits. This episode sheds light on the practical steps for achieving compliance, the cost-effectiveness of compliance versus certification, and the significant boost in reputation and marketability that certification offers. Norm also highlights how certification is often required, and how it can be a crucial step for businesses looking to enhance their international recognition. Lees meer
Helpful Resources:
ISO 9001 Certification VS. Compliance Article: https://www.thecoresolution.com/iso-compliance-vs-certification
For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015
Contact us at 866.354.0300 or email us at info@thecoresolution.com
A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources
ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting
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Episode 7 - S3- ISO 9001 vs other QMSs What's the Difference? Part 2
26 februari 2025 · 15 min
On this episode of the Quality Hub: Chatting with ISO Experts, host Xavier Francis continues the discussion with Suzanne Weber-Smatko and Murphy Shaw on quality management methodologies beyond ISO 9001. They explore Total Quality Management (TQM) as a culture-driven framework for continuous improvement, Lean as a waste-reduction methodology focused on efficiency, and the importance of management and employee engagement in sustaining quality initiatives. The episode highlights how integrating methods like Six Sigma, TQM, or Lean can enhance ISO 9001 systems, fostering a culture of continuous improvement. The conversation emphasizes leadership’s role in driving these improvements and how businesses can strategically adopt different approaches for better efficiency and quality. Lees meer
Helpful Resources:
What is a Mature QMS?: https://www.thecoresolution.com/quality-management-system-maturity
Compliance vs. Certification: https://www.thecoresolution.com/iso-compliance-vs-certification
For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015
Contact us at 866.354.0300 or email us at info@thecoresolution.com
A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources
ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting
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Episode 7 - S3- ISO 9001 vs other QMSs What's the Difference? Part 1
19 februari 2025 · 15 min
In this episode of the Quality Hub: Chatting with ISO Experts, host Xavier Francis discusses ISO 9001 vs other Quality Management Systems - What's the Difference (Part 1) with Suzanne Weber-Smatko and Murphy Shaw from Core Business Solutions. They explore ISO 9001’s role in standardizing processes for consistency and improvement, comparing it to industry-specific standards like ISO 13485 for medical devices, AS 9100 for aerospace, and 21 CFR Part 820, an FDA regulation. The discussion also covers Six Sigma, a data-driven methodology for reducing defects, highlighting its individual certification structure versus ISO 9001’s organizational certification. The episode emphasizes how businesses can integrate multiple quality systems for better efficiency and compliance, setting the stage for Part 2. Lees meer
Helpful Resources:
What is a Mature QMS?: https://www.thecoresolution.com/quality-management-system-maturity
Compliance vs. Certification: https://www.thecoresolution.com/iso-compliance-vs-certification
For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015
Contact us at 866.354.0300 or email us at info@thecoresolution.com
A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources
ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting
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Episode 6 - S3 - Understanding the PDCA Cycle in ISO9001
12 februari 2025 · 13 min
In this episode of The Quality Hub, Chatting with ISO Experts, host Xavier Francis welcomes back Suzanne Strasser, VP of Consulting and Development, to explore the PDCA Cycle (Plan-Do-Check-Act) and its vital role in ISO 9001. They discuss how this structured, iterative method drives continuous improvement by aligning with key ISO 9001 clauses. From setting goals and testing solutions to analyzing outcomes and implementing changes, PDCA helps businesses enhance efficiency, mitigate risks, and meet customer expectations. They also emphasize the importance of focusing on real outcomes rather than rigidly following methodologies. Tune in to learn how applying PDCA within ISO 9001 can strengthen your quality management system and drive meaningful improvements in your organization! Lees meer
Helpful Resources:
Compliance vs. Certification: https://www.thecoresolution.com/iso-compliance-vs-certification
For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015
Contact us at 866.354.0300 or email us at info@thecoresolution.com
A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources
ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting
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Episode 5 - S3 - ISO 9001 Clause 7.1.5 Calibration in Your QMS Part 2
5 februari 2025 · 16 min
On this episode of the Quality Hub Podcast hosted by Xavier Francis, guests Brian Smith and Joe Hill discuss ISO 9001, Clause 7.1.5. They explore how calibration frequency should be determined based on risk levels, such as manufacturer's guidelines, regulatory requirements, and other factors. They stress the need for frequent calibration in high-risk scenarios and discuss the importance of using accredited services for calibration. The episode emphasizes the consequences of neglecting proper calibration and highlights the difference between verification and certification of equipment. Lees meer
Helpful Resources:
ISO 9001 Clause 7.1.5: https://www.thecoresolution.com/clause-7-1-5-iso-9001-explained
ISO 9001 Clause 7: https://www.thecoresolution.com/iso-9001-clause-7
For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015
Contact us at 866.354.0300 or email us at info@thecoresolution.com
A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources
ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting
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Episode 5 - S3 - ISO 9001 Clause 7.1.5 Calibration in Your QMS Part 1
29 januari 2025 · 18 min
On this episode of the Quality Hub Podcast hosted by Xavier Francis, guests Brian Smith and Joe Hill discuss ISO 9001 Clause 7.1.5 on calibration within a Quality Management System (QMS). They elaborate on the importance of calibration in ensuring the accuracy of tools and equipment used in monitoring and measuring product quality. They discuss the specifics of the clause, including requirements for monitoring resources, measurement traceability, and the responsibilities organizations have towards calibration. They also cover how organizations should handle equipment that is out of calibration, and the proper management and retention of calibration records. The episode aims to clarify the clause's provisions and offer practical advice on maintaining compliance and ensuring measurement reliability within a QMS. Lees meer
Helpful Resources:
ISO 9001 Clause 7.1.5: https://www.thecoresolution.com/clause-7-1-5-iso-9001-explained
ISO 9001 Clause 7: https://www.thecoresolution.com/iso-9001-clause-7
For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015
Contact us at 866.354.0300 or email us at info@thecoresolution.com
A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources
ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting
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Episode 4 - S3 - ISO 27001 What's new in Version 2022
22 januari 2025 · 20 min
In this episode of the Quality Hub podcast, Xavier Francis speaks with Suzanne Strausser, and Brian Reich as they discuss the key updates and implications of the 2022 version of ISO 27001. They focus on key changes such as better alignment with other ISO standards, a reduction in Annex A controls, the addition of new controls, and more. They speak to the new updates emphasizing a streamlined, risk-based approach, making the standard more accessible to smaller organizations with simpler IT environments. The speakers highlight challenges in transitioning to the new version of the standard, including reassessing existing controls and addressing gaps, and how the updated version enhances cybersecurity by focusing on proactive monitoring and secure practices. Lees meer
Helpful Resources:
https://www.thecoresolution.com/iso-27001
https://www.thecoresolution.com/who-needs-iso-27001-certification
For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015
Contact us at 866.354.0300 or email us at info@thecoresolution.com
A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources
ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting
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Episode 3 - S3 - QMS - Engaging Your Workforce
15 januari 2025 · 18 min
In this episode of the Quality Hub, Xavier Francis, and Norm Verbeck discuss the critical importance of workforce engagement in driving business success and improving your QMS. They discuss the benefits of engaged employees such as lower burnout, staying longer, overall performance, and more. They also discuss key strategies to gain better workforce engagement, including robust onboarding, ongoing training, effective leadership, and more. Aligning individual and departmental roles with organizational goals ensures employees understand their contributions, while face-to-face in-person or virtual interactions build trust and cohesion. The discussion highlights that workforce engagement is beneficial and essential for organizational success. Lees meer
Helpful Resources:
QMS: https://www.thecoresolution.com/quality-management-system-maturity
For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015
Contact us at 866.354.0300 or email us at info@thecoresolution.com
A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources
ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting
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Episode 2 - S3 -The AS Standard
8 januari 2025 · 13 min
In this episode of "The Quality Hub," host Xavier Francis discusses AS9100 and AS9120 with Suzanne Weber-Smatko and Bruce Newman from Core Business Solutions. Described as “ISO 9001 on steroids,” AS standards add stricter requirements for documentation, traceability, product safety, and more. They emphasize operational risks and allow employee error to be the root cause of corrective actions. Certification offers significant ROI by unlocking contracts, reducing waste, and demonstrating a commitment to quality. Suzanne highlights misconceptions around traceability, while Bruce shares unique aerospace testing practices overall, AS standards ensure safety, reliability, and business growth for aerospace companies. Lees meer
Helpful Resources:
The AS Standard: https://www.thecoresolution.com/as9100
For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015
Contact us at 866.354.0300 or email us at info@thecoresolution.com
A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources
ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting
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Episode 1 - S3 - Annual Planning in the New Year
1 januari 2025 · 19 min
In this episode of the Quality Hub, Xavier Francis and Scott Dawson discuss strategies for effective annual business planning, emphasizing the importance of setting clear priorities, staying adaptive to market trends, and leveraging technology, to enhance productivity and customer service. They highlight the growing need for personalization and responsiveness in customer interactions, and then the conversation also delves into employee engagement, advocating for treating employees like customers by offering flexibility, fostering continuous learning, and providing recognition. Finally, Scott underscores the significance of making annual planning a routine process to maintain focus and achieve incremental improvements year over year. Lees meer
Helpful Resources:
For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015
Contact us at 866.354.0300 or email us at info@thecoresolution.com
ISO 9001 Standards: https://www.thecoresolution.com/iso-90012015-standard-1
A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources
ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting
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Episode 32 - S2 - Best of Management Review
25 december 2024 · 15 min
In this episode of "Quality Hub, we focus on the significance of management review within an ISO-compliant management system. Hosted by Xavier Francis, the episode features insights from Joe Hill, Brian Smith, and Suzanne Strasser. Joe emphasizes management review as a strategic process to evaluate organizational alignment, resource needs, and improvement opportunities. Brian underscores the importance of structured reviews for addressing non-urgent, high-level organizational decisions, while Suzanne offers practical approaches for integrating management reviews into existing workflows. Together, they advocate for using data-driven discussions to align quality management efforts with business goals, ensuring continuous improvement and stakeholder engagement. Lees meer
Helpful Resources:
https://www.thecoresolution.com/iso-9001-clause-9
https://www.thecoresolution.com/clause-9-3-iso-90012015-explained
For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015
Contact us at 866.354.0300 or email us at info@thecoresolution.com
ISO 9001 Standards: https://www.thecoresolution.com/iso-90012015-standard-1
A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources
ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting
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Episode 31 - S2 - ISO Year End Review
18 december 2024 · 19 min
In this episode of the Quality Hub podcast, Xavier Francis and Suzanne Strasser discuss year-end strategies for optimizing ISO Quality Management Systems (QMS). They emphasize evaluating resources, leveraging technology, and analyzing trends to address gaps and improve efficiency. Key points include engaging stakeholders, adapting to external changes, and more. The episode highlights the importance of employee empowerment, process optimization, and embracing tools like AI and data analytics to prepare for future challenges. Lees meer
Helpful Resources:
What is a mature QMS? https://www.thecoresolution.com/quality-management-system-maturity
ISO 9001 Gap Analysis: https://www.thecoresolution.com/iso-9001-gap-analysis-explained
For All Things ISO 9001:2015: https://www.thecoresolution.com/iso-9001-2015
Contact us at 866.354.0300 or email us at info@thecoresolution.com
ISO 9001 Standards: https://www.thecoresolution.com/iso-90012015-standard-1
A Plethora of Articles: https://www.thecoresolution.com/free-learning-resources
ISO 9001 Consulting: https://www.thecoresolution.com/iso-consulting
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Episode 30 - S2 - ISO 9001 Context of the Organization Part 2
11 december 2024 · 13 min
This episode of the Quality Hub is Part 2 of Context of the Organization with host Xavier Francis and Suzanne Weber-Smatko. They highlight strategies to align quality objectives with broader business goals through regular strategic reviews and more. By identifying internal and external risks and implementing specific mitigation actions, organizations can ensure continuous improvement. Periodic management reviews help adapt to changing business environments, stakeholder needs, as well as others. The episode also stresses the importance of leveraging innovations, like AI, to stay competitive and highlights the need for clear communication, both internally and externally. Ultimately, organizations are encouraged to document and implement plans to manage risks and opportunities, creating a culture of adaptability, collaboration, and continuous improvement. Lees meer
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https://www.thecoresolution.com/iso-9001-clause-4-1-explained
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