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Derek Steer, CEO and founder of Mode, discusses the future of work for data analysts and the biggest tragedy in BI today
19 september 2021 · 35 min
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Derek Steer cut his teeth as a data analyst at Facebook and Yammer more than a decade ago. He co-founded Mode in 2013 to make it easier to ask questions about data and get better answers faster. Mode has since raised four rounds of funding including a recent $33M round from an exceptional group of investors. 52% of Fortune 500 companies use Mode and Derek has grown the team to more than 300 employees. Derek's vision: "drive the time to do analysis down to zero." He's well on his way!
Listen and learn...
What Mode's doing to "unlock the power of human reasoning"
What Derek learned about tools for data analysts from Facebook and Yammer
Why there will always be a need for analytics frontends even amid competition from data warehouses like Snowflake
The future of work for data analysts
The biggest tragedy in BI today
References in this episode:
Benn Stancil's "season without bats"
Fivetran
ThoughtSpot
Trifacta
Tiernan Ray on AI and the Future of Work
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Jeff Meyerson, entrepreneur and author of "Move Fast: How Facebook Builds Software", shares important advice for Zuck
12 september 2021 · 42 min
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Jeff Meyerson, entrepreneur, musician, technologist, and author of the acclaimed "Move Fast: How Facebook Builds Software", discusses the stranglehold Big Tech has on developer tools and how the future of software development may be quite different from the present.
Listen and learn...
What Jeff learned about sales from playing poker
How Facebook builds software... and how it can avoid being evil
Why React is the "Linux of the frontend of the web"
The development tools Jeff's most excited about
Why Zuck's not a good leader
What Jeff will tell Zuck when they finally meet
References in this episode...
"Move Fast: How Facebook Builds Software" on Amazon
Jeff on Twitter
Software Engineering Daily
Janelle Shane's great book
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Krishna Gade, CEO and Founder of Fiddler, discusses the importance of AI explainability
5 september 2021 · 31 min
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Krishna Gade was an engineering leader at Twitter, Pinterest, and Facebook before realizing AI is eating software... and responsible AI is essential. He turned a passion for "trustworthy AI" into a company that recently raised $32M to make AI explainable.
Listen and learn...
Why AI explainability matters... and how to instrument it in AI models
What developers need to know to ensure AI models don't make bad decisions
What legislators need to know when creating frameworks to regulate "responsible" use of AI
How Apple fumbled AI explainability when issuing credit cards through Goldman Sachs
Krishna's top lesson learned as a first-time CEO
References in this episode:
AI and The Future of Work with Dr. Mark van Rijmenam
AI and The Future of Work with Tiernan Ray
The Algorithmic Accountability Act
Fiddler.ai
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Neelima Parasker, CEO of SnapIT Solutions, shares the recipe for making high-quality STEM education accessible to all
29 augustus 2021 · 28 min
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Neelima Parasker started coding at a young age. Inspired by her entrepreneur mother, she studied Computer Science and Mechanical Engineering before eventually starting SnapIT Solutions. Neelima's passion for investing in unproven talent has guided her as a leader. She's an active entrepreneur coach and is involved in many civic organizations in and around the Kansas City area.
Listen and learn...
The single most important lesson for parents looking to cultivate a love of Science, Technology, Engineering, and Math in their kids.
How Neelima has built a culture around her belief that we should "use technology to grow people, not the other way around."
How glass ceilings for women and under-represented minorities can be shattered.
How governments should take responsibility for improving access to STEM education.
Why Neelima isn't afraid of bots taking jobs because "our faults make us human."
References in today's episode...
SnapIT Solutions
Joe Rehmann from Victory Farms on AI and the Future of Work
Filip Dousek on AI and the Future of Work
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Rachel Chalmers, Partner at Alchemist Accelerator, discusses what's required to eliminate bias in startup funding
22 augustus 2021 · 33 min
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Rachel Chalmers aspired to be an English professor before being inspired by a technology journal to relocate from Ireland to San Francisco. She has since covered over 1,000 startups as an industry analyst and invested in many more as an investor. Rachel is passionate about representing the under-represented and encouraging all those who have been told they can't live their dreams. This is a must-listen for entrepreneurs who have ever felt disadvantaged by circumstances out of their control. It's also the episode in which I volunteer to chair the Chalmers 2024 campaign.
Listen and learn...
The burn rate rule of thumb for startups
Why "venture capital wants to perpetuate itself"
The origins of the Silicon Valley myth that "all talent is concentrated in white males"
How to eliminate institutional biases that constrain women and under-represented minorities when raising money and building companies
How Rachel is defining the future workplace where humans and machines collaborate
References in this episode:
Ravi Belani and the Alchemist Accelerator
The Innovators Inside podcast by AlchemistX
Charity Majors and Honeycomb
Edith Harbaugh and LaunchDarkly
Ciro and Jacopo from Tooso on AI and the Future of Work
Filip Dousek from Workday on AI and the Future of Work
Project Include
Arlan Hamilton
Kate Crawford's Atlas of AI
Seeing Like a State by James C. Scott
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Dr. Zehra Cataltepe, CEO of Tazi.ai, discusses the meaning of responsible AI and how she's saving the planet...one model at a time
15 augustus 2021 · 42 min
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Dr. Cataltepe is an accomplished scientist and entrepreneur... with a social conscience. She has published more than 100 academic papers and is a three-time recipient of the "Women Entrepreneur of the Year" award. Dr. Cataltepe and her team believe building and managing AI models should be something anyone can do... even her 70 year old mother who is a farmer in Turkey :). Tazi's vision is to make AI explainable, accessible, and configurable for "mere mortals".
Listen and learn...
What's required to deploy AI that is easy to understand, monitor, and update by business people without data science or computer science backgrounds
How to apply micro-segmentation to detect and eliminate bias in data and models
Why "bring your own model" may solve critical issues related to data privacy and data bias
How reducing the complexity of AI also will limit its environmental footprint
How insurance companies are using AI trained with telematic data to determine driver risk and premiums
Why the Turkish saying "even the snake eats the earth one bite at a time" represents Dr. Cataltepe's vision for the future of AI
Thanks to the Alchemist Accelerator team for the introduction to Dr. Cataltepe!
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Ken Gonzalez, ITSM pundit, shares the one trend that will define IT strategy for the next decade
8 augustus 2021 · 31 min
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Ken Gonzalez has spent the better part of 35 years as an IT practitioner, CIO advisor, and industry analyst. He has fielded more than 2,500 inquiry calls and contributed to some of the most impactful IT trends. Ken's advisory work focuses on IT metrics and organizational change. Hear Ken share the one workplace technology shift that all organizations must make to remain competitive in the next decade.
Listen and learn...
What it means for IT to adopt a "product management mindset"
How Ken helped a client save $750,000
Why most enterprise IT teams "overestimate their process maturity"
The role AI will play in defining IT strategy (hint: it's not what you think)
Jargon alert: "KTLO" = "keep the lights on"
References in this episode...
Ken's virtual home on the internet
Colin Fletcher on AI and the Future of Work
Dion Hinchcliffe on AI and the Future of Work
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Dan O'Connell, CSO/CRO at Dialpad and founder of TalkIQ, discusses NLP in cloud telephony and his entrepreneurial journey from Google to founder to a quick exit
2 augustus 2021 · 37 min
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Dan O'Connell, former founder and CEO of TalkIQ which was acquired by Dialpad, discusses the future of cloud communications. Dan's vision for helping teams sell more with less churn led to Dialpad becoming a unicorn last year having raised $100M at a $1.2B pre-money valuation. Exceptional investors including Andreessen Horowitz and Google Ventures are betting on Dialpad's ability to convert legacy telephony infrastructure into cloud-native, SaaS systems using AI to analyze voice transcripts.
Listen and learn...
Dan's entrepreneurial journey from incubator to launch to fundraising to acquisition.
Why TalkIQ was really three startups in one... and how Dan navigated his team through the process of finding one big customer problem to fix.
Why voice will soon be the primary computing interface.
The challenges of developing NLP technology for voice transcription and AI-based analytics.
What Dan learned from nearly a decade at Google... and, more important, what he learned not to do.
References in the episode...
AI and the Future of Work with Rory O'Driscoll
Dialpad raises $100M at a $1.2B valuation
Wesley Chan from Felicis Ventures
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Dion Hinchcliffe, VP and Principal Analyst @ Constellation Research, discusses CIO priorities and how to actually deliver on the promise of digital transformation
25 juli 2021 · 40 min
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Dion Hinchcliffe has been reporting on and prognosticating about the future of work for more than 20 years. He speaks with 100s of global CIOs annually about how to use technology to deliver great employee experiences. In this discussion, Dion shares mind-boggling stats about IT spending patterns and provocative thoughts about how to fix what's broken in the workplace.
Listen and learn...
The real definition of "digital transformation"
Why CIOs have the shortest tenure in the C-suite
Who spends more on IT... than IT!
What % of IT budgets go to innovation... and why that number is pathetically low.
How the technology in your pocket will be very different in a decade.
Resources mentioned in this episode:
AI and the Future of Work with Mark Settle
Dion's perspective on the "New CIO Mindset"
Dion's website
Dion on Twitter
Dion's Hierarchy of Digital Employee Experience Needs
AntWorks RPA
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John Whaley, Founder and CEO of UnifyID, discusses the future of biometric authentication and how to prepare for a world beyond passwords
18 juli 2021 · 44 min
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John Whaley has been programming since age five. He has been a lecturer at Stanford in Computer Science, a founding CTO, and a founding CEO. John raised a large series A in 2017 and has sold two companies. Oh, and he's out to save the world from passwords. UnifyID is a pioneer in the use of biometric data stored on mobile devices to authenticate users.
Listen and learn...
How John's personal journey led to the founding and successful acquisition of UnifyID by Prove.
About the ethical implications of giving Big Tech access to your biometric data.
Why "being yourself should provide enough information to uniquely identify you."
What John means when he says "data isn't the new oil... it's the new kryptonite."
John's bold prediction for when passwords will no longer be the predominant form of authentication (spoiler alert: it's sooner than you think).
Thanks to Vinay Prabhu for the introduction to John.
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Filip Dousek, founder of Stories (acquired by Workday), discusses machine learning for people insights and the challenges of being an entrepreneur in Europe
11 juli 2021 · 39 min
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Filip Dousek is a successful entrepreneur having sold his last company to Workday. He's also the author of Flock Without Birds, a two-part novel that challenges how the whole relates to its parts. Stories, Filip's company, is solving the problem of extracting insights about people from massive datasets to be able to answer questions about diversity, organizational behavior, and skills gaps. He also discusses the challenges of growing a startup in Prague.
Listen and learn...
Why enterprises don't use the data they generate to make better decisions
The hard technical challenge of extracting insights about people and teams from large datasets
What it means to "look at data through the prism of graphs and relationships"
Why founding Stories in Prague created an opportunity for talent arbitrage
About our defensible advantages as humans vs. AI
Referenced in this episode:
Alchemist Accelerator
Workday
Flock Without Birds
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Jason Wojahn, CEO of ServiceNow partner Thirdera, shares what it means to make innovation a core component of company culture
5 juli 2021 · 31 min
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Jason Wojahn has been building companies and helping enterprises use technology for nearly 30 years. He learned a few things before launching Thirdera, the largest pure-play ServiceNow partner, earlier this year. Jason shares his perspectives on the right ways to introduce innovation to clients... and also the right way to reward innovation within his own team. Thirdera has created a brand that is fun and a culture that empowers everyone to do their best work.
Listen and learn...
Why there's still room to disrupt in the crowded ServiceNow partner ecosystem
How Thirdera works with clients to define their innovation agenda
What Jason means by "being e-lingual is as important as being bilingual"
Why "we’re in the early innings of cloud... and we haven’t even dressed for the field yet in AI."
Oh, and listen to our discussion with Marc Talluto from 2019 for insight into the story behind Thirdera.
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Tiernan Ray, journalist in publications like The New York Times and Fortune, discusses the state of AI ethics and how to thrive in a world of automated decisions
28 juni 2021 · 42 min
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Tiernan Ray is an accomplished journalist who has written extensively for publications like ZDNet, the New York Times, Barron’s, CNN Money, Fortune, and Bloomberg. He famously launched coverage of machine learning for Barron’s back in 2015 with a cover story called “The Cloud Chip”.
In this wide-ranging discussion, Tiernan shares how the principles of ethics should be applied to AI based on his thorough analysis of current research.
Listen and learn...
Why the field of AI ethics requires "those with authority to also have responsibility" for outcomes.
How to instrument explainability into automated decisions made by algorithms and why explainability is like the paradox of Schrodinger's cat.
How AI ethics is challenging because we're reducing topics like justice and fairness to algorithms whose behavior is dictated by objective functions.
What Tiernan means when he says AI regulators can't be trusted to "grade their own homework".
Why your personal data may soon be managed on a blockchain as a new layer of the traditional OSI stack.
Resources referenced in this episode...
Tiernan's treatise on ethical AI... and its companion piece
The Technology Letter
Fiddler.ai
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Bryan Talebi, founder and CEO of Ahura AI, shares how AI is being used to up-skill and re-skill workers being displaced by automation
20 juni 2021 · 37 min
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Bryan Talebi learned the value of education after fleeing Iran and living in a Turkish refugee camp. He worked for NASA at age 16 and, after helping lead many successful startups, started Ahura to disrupt the education system "which hasn't changed in 150 years". Bryan realized the millions of workers being displaced by automation need a way to more rapidly prepare for careers in the labor market of the future.
Listen and learn...
What skills are required to succeed in the new labor market
What impact a single robot can have on an entire factory of skilled laborers
How biometric data can be used to optimize the learning process
What employers are doing to up-skill rather than replace current employees
Why "AQ" is replacing IQ and EQ as the way to find 10x talent
Contact Bryan and Ahura AI for more information:
www.ahuraai.com
bryan@ahuraai.com
@bryantalebi3D
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Milin Desai, CEO of unicorn APM vendor Sentry, discusses the future of software, what's wrong with DevOps, and what 100 other monitoring vendors don't know
13 juni 2021 · 32 min
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Milin Desai was an executive at VMware before taking the CEO role at Sentry last year. Since then, he led a $60M funding round that valued the company at $1B. An exceptional group of investors including Accel and NEA as well as new investor BOND participated. In this discussion with Dan Turchin, Milin openly shares the challenges of growing a startup and where there's room for innovation in the crowded monitoring space.
Listen and learn...
What all other monitoring vendors are missing that created an opportunity for Sentry
What Sentry does better than the legacy APM vendors
The dirty secret of DevOps
Why NoOps won't replace DevOps any time soon
The one non-technical skill that has helped Milin most in his career
Thanks to Banjot Chanana for the introduction to Milin!
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Slater Victoroff, founder and CTO of intelligent process automation company Indico, discusses deep learning, AGI, and his entrepreneurial journey
6 juni 2021 · 35 min
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Slater Victoroff is a machine learning expert and science fiction writer who is never shy when sharing opinions about AI and the future of technology. His passion for giving unstructured content meaning led to the founding and success of Indico. The company has since raised $36M from an impressive set of investors including Jump Capital and Sandbox Ventures. In this discussion, hear how Slater went from dorm room programmer to entrepreneur.
Listen and learn...
How Indico was launched by pineapple and onion pizza consumed from 5:00 PM to 5:00 AM on Sunday nights.
What it was like to found the company as CEO then later hire a replacement to become CTO.
How Slater defends his 2012 comment that "the war is over... deep learning lost."
How NLP is being used to unlock value trapped in unstructured data.
Why every knowledge worker "needs a bionic arm".
Why Slater says AGI, artificial general intelligence, doesn't exist as a concept.
Follow Slater @sl8rv on Twitter.
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Dr. Mark van Rijmenam, technologist, entrepreneur, and author, discusses AI ethics, future societies, blockchains, and digital labor
31 mei 2021 · 34 min
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A first on the show this week... we meet a guest whose digital twin has its own YouTube channel. Dr. Mark van Rijmenam is a futurist, best-selling author, and entrepreneur. He is a popular keynote speaker about issues related to how we co-exist with technology in an increasingly digital world.
Listen and learn....
Why it is we're living in "exponential times"
How future societies will be organized by "digitalism" instead of "liberalism" based on who can access and control data
Why blockchains as a technology are currently about at the maturity level of the internet in 1997
What Dr. Mark means when he says "...be prepared to reinvent yourself every five to ten years"
Resources mentioned in the episode:
The Future is Faster Than You Think by Peter Diamandis
Coded Bias, the documentary
Weapons of Math Destruction by Cathy O'Neil
Charlene Li on AI and the Future of Work
Bill Davidow on AI and the Future of Work
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Zi Wang, CEO and founder of Timeless, discusses the future of time management, responsible use of data for AI, and how he's out to change the world
23 mei 2021 · 31 min
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Zi Wang, Timeless founder and CEO, learned a lot at Google in eight and a half years. Enough that he was inspired to turn his Google-esque bold vision for the future of time management into a company. Timeless isn't solving the calendar app problem - Zi and his team are solving the problem of how to get the most out of what little time we have.
Listen and learn...
The founding vision of Timeless
About the future of time management
The value of a "marketplace for time"
Why data privacy is a 21st century human right
How time graphs will be used to optimize your calendar
Resources mentioned on the show:
Zi's manifesto on time
The Timeless vision
Walt Mossberg and "The Disappearing Computer"
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Banjot Chanana, product leader from VMware, Docker, Google, and AWS, discusses the rise of containers and what's ahead in DevOps
17 mei 2021 · 35 min
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Most of us won't learn as much in a career about DevOps as Banjot Chanana forgets in an afternoon. Having built teams and products that have given rise to DevOps over a 20-year career as a product leader, Banjot is qualified to have strong opinions about the right ways to develop and deploy software. The best part? He's as enthusiastic as ever about what's ahead.
Listen and learn...
Where there are opportunities to innovate in and around DevOps.
Where VMs failed and created an opportunity for containers.
What ephemeral infrastructure means for the future of CI/CD.
What attributes are common across companies with great product cultures.
Companies and projects referenced:
Open Telemetry
Backstage
Sentry
CloudPhysics
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Ciro Greco and Jacopo Tagliabue, founders of Tooso, discuss their entrepreneurial journey, acquisition by Coveo, and the future of machine intelligence
10 mei 2021 · 39 min
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It's tough being entrepreneurs in Belgium and Italy. Our appetite for risk and access to capital in the U.S. is an unfair advantage. Ciro and Jacopo moved to Silicon Valley to pursue their dream and, in the process, learned why entrepreneurship is a full-contact sport. Their journey from MIT to startup to successful exit is a classic tale of grit and determination.
Listen and learn...
What's unique about Silicon Valley for founders.
How to turn a technology into a product.
What distinguishes human cognition from machine intelligence.
Why NLP is so hard.
How product interfaces can introduce bias.
What we can (and can't) expect from AI.
People and organizations mentioned:
The Alchemist Accelerator
Coveo
Noam Chomsky
Marvin Minsky
Josh Tenenbaum
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Kordel France, CEO of Seekar Technologies, discusses the importance of AI explainability and how Seekar's AI helps radiologists detect COVID
5 mei 2021 · 33 min
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Kordel France taught himself to code to automate his Calculus homework. He was inspired by seeing robot tractors on the family farm. Not the conventional background for a high-tech CEO. Kordel and Seekar have turned a passion for AI and machine learning into novel applications in fields as diverse as medicine, law, and professional sports. The best parts of this conversation are when Kordel describes what it means to practice responsible AI. A heads up for investor-types: Seekar is a hot company in a hot space and will soon be raising a series A. Contact Kordel for details.
Listen and learn...
How to instrument explainability into AI algorithms and create a culture where algorithm developers are required to explain how their algorithms work
Best practices for monitoring AI model accuracy to know when re-training is required
The challenges and opportunities of putting AI models at the edge of the network
How AI is making radiologists better at detecting medical conditions like COVID... and why AI won't replace human experts any time soon
Episodes and companies mentioned:
Philippe Cases, Topic Networks CEO, on AI and the Future of Work
Deryk van Brunt, CredibleMind CEO, on AI and the Future of Work
Seekar Technologies
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Rishon Blumberg and Michael Solomon, authors of Game Changer: How to be 10x in the Talent Economy, discuss AI, freelancers, and what it takes to be 10x better at everything
28 april 2021 · 35 min
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Two firsts this week on the podcast: first time we’ve had a two-guest interview and first time we’ve had guests who aren’t native to the tech industry.
Rishon Blumberg and Michael Solomon are pioneers in the talent management space having worked with A-list celebrities like Bruce Springsteen and John Mayer. A decade ago they set out to bring what they learned in entertainment to the tech talent economy.
They’ve since published the popular book Game Changer: How to be 10x in the Talent Economy and have been busy helping the tech community find gigs.
Listen and learn...
What it takes to be 10x better at everything.
The unique personal attributes that separate "10xers" from everyone else.
What the guys learned managing Bruce Springsteen.
How one 10xer changed the world...starting with energy bars.
Why managing rock stars is a lot like managing tech talent.
The guys advice for entrepreneurs: "...when hustling fails grit is what gets you back to hustling again."
References in the show:
Rishon's TED talk
10x Management
Musicians On Call
Ethos Water and Charity Water
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Linda Rottenberg, Endeavor Co-founder and CEO, discusses entrepreneurship in emerging markets
18 april 2021 · 37 min
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This week's guest has been called “America’s Best Leader” by U.S. News and “The Entrepreneur Whisperer” by ABC, Fox, and NPR. Linda Rottenberg is the Co-founder and CEO of Endeavor, the world's leading community of high-impact entrepreneurs. She's also an accomplished author, speaker, investor, and mentor for global entrepreneurs. Linda's a mom of twins, a compassionate leader, and a force of nature having overseen the creation of more than four million jobs and 27 billion in revenue from Endeavor companies.
Listen and learn:
About inspirational entrepreneurs like Wences Casare from Argentina and Vu Van from Vietnam.
Why "...chaos is the friend of the entrepreneur."
Why "...the days when we thought entrepreneurs were boys in hoodies in Silicon Valley will soon be an ancient relic."
How personal tragedy made Linda a better leader.
About Linda's advice to a younger version of herself: "be less super and more human."
Why you should take the #MindsetChallenge from Endeavor and Masters of Scale.
Entrepreneurs and companies mentioned in the episode:
MercadoLibre
Vu Van from Elsa
Lateefa Alwaalan from Yatooq
Reid Hoffman and Masters of Scale
Melanie Perkins from Canva
Whitney Wolfe Herd from Bumble
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Denis Jacquet, founder of the Day One Movement, international entrepreneur, and author discusses how automation is transforming the labor market
12 april 2021 · 36 min
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Denis Jacquet is concerned that automation is causing traditional jobs to mutate... and governments around the world are mismanaging the opportunity to prepare citizens for the new labor market. He has written extensively on how regulation is stifling innovation. Denis is a serial entrepreneur having started and sold multiple successful companies including EduFactory in the e-learning space. He's also an accomplished author and frequent TV and radio contributor in France on the future labor market.
Listen and learn...
Why many events will remain virtual long after the pandemic... even though humans have a fundamental need for direct contact.
What Europe can learn from countries like Israel and Korea about how to embrace innovation to stimulate company creation.
Why companies like FoxConn are preparing to replace a million low-paying jobs with robots in the next decade.
Why so many entrepreneurs sacrifice family for career.
Thanks to Philippe Cases, Topio Networks CEO, for the introduction to Denis.
References in this episode:
AI Superpowers by Dr. Kai-Fu Lee
Joe Rehmann, CEO of Victory Farms Kenya
FoxConn
McKinsey & Company
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Joe Rehmann, CEO and Founder of Victory Farms in Kenya, shares how technology-enabled fish farming is eradicating hunger
3 april 2021 · 28 min
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Joe Rehmann went from investment banking to fish farming. His passion for solving the protein problem in Eastern Africa led to one of the most successful aquaculture farms in the world.
Joe's story should inspire entrepreneurs everywhere. No problem is too big to solve. Technology we take for granted can be used in ways we can't imagine... until leaders like Joe redefine what's possible.
Listen and learn...
What inspired Joe to start Victory Farms
How Victory Farms used mobile phones to solve the tilapia cold chain problem
What the western world doesn't understand about building a business in Kenya
How fish guts and market ladies may be part of the next great technology success story
Companies and organizations mentioned on the show:
Endeavor, the world's leading community of high-impact entrepreneurs
Victory Farms
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Philippe Cases, CEO of Topio Networks, serial entrepreneur, and investor discusses edge computing, IoT and AI plus the future of Silicon Valley
27 maart 2021 · 38 min
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Philippe Cases has been an entrepreneur and investor in Silicon Valley for more than 25 years. Most recently, he founded Topio Networks to automate the process of generating business insights in tech markets like edge computing, IoT, and blockchain. Philippe has strong opinions about everything from autonomous driving to augmented reality and is paid to influence how they evolve.
Listen and learn...
How an engineer growing up in France and Germany came to be a Silicon Valley success story.
Why we may never "fully automate the process of generating business insights".
What technology is limiting mainstream use of edge computing for AI tasks.
Of truck drivers, stock brokers, and real estate agents, which will be made obsolete first by AI.
What needs to change about Silicon Valley.
Also mentioned on the show:
Accelerators including YC and Alchemist
Waymo and Mobileye for autonomous driving
TinyML low-power machine learning for edge computing
Thanks to Erin McMahon for the introduction to Philippe!
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Tim Crawford, serial CIO and CIO advisor, discusses three phases of AI adoption in the enterprise
21 maart 2021 · 29 min
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Tim Crawford, accomplished CIO, CIO advisor, and influencer, distinguishes transformational CIOs from the rest. For more than 20 years, he has been coaching CIOs about embracing new technologies by first identifying how they'll solve business problems. Tim is a frequent contributor to publications like The Wall Street Journal, CIO.com, Forbes, SiliconAngle and TechTarget. Thanks to Steve Kaplan from Nutanix for the introduction.
Listen and learn...
How three distinct types of AI help businesses in different ways
The single biggest way AI could help employees today
A strategy for helping CIOs adopt AI
How and when AI should be regulated
Which jobs are at risk of being complemented... or eliminated by AI
Why "companies and countries will ultimately be measured based on how well they leverage technology and data"
Episodes and podcasts mentioned on the show:
AI and the Future of Work with Colin Fletcher
CIO in the Know podcast
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Rory O'Driscoll, Partner at Scale Venture Partners, discusses success modes for AI companies and three essential strategies for startups
14 maart 2021 · 45 min
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Rory O'Driscoll has been investing in startups since founding Scale Venture Partners 27 years ago. He and his team have invested in transcendent companies like Box, DocuSign, Omniture, Bill.com, HubSpot, and others. Listen to this one multiple times. You'll learn something new each one.
Hear Rory's insights on AI and venture investing...
"The venture business is more a decision business and less an action business."
"The purpose of AI is to make better, more cost-effective decisions."
"It’s extraordinarily hard to replace people with AI."
"It’s hard to regulate what you don’t understand."
How software is eating into traditional spending on telco and banking.
Why successful startups must pick one of three strategies: "fight, focus, or fly"
Previous episodes and companies mentioned on the podcast:
Bill Davidow on AI and the Future of Work
Dave Kellogg on AI and the Future of Work
Forter
Dialpad
Zoom
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Wendy Pfeiffer, Nutanix CIO, discusses the future of enterprise technology, girls in STEM careers, and leading remote teams
7 maart 2021 · 42 min
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This week, Wendy Pfeiffer, Nutanix CIO and former CIO at GoPro, shares her journey to becoming a public company exec and how she has grown as a technologist and leader. Hear about Wendy's proudest accomplishment at Nutanix and what she's learned from an eclectic group of role models.
Listen and learn...
What it means to "lead with grace".
Why the future of enterprise tech will look more like consumer tech.
How to empower girls to pursue STEM careers.
How Wendy and her team have used NLP technology to help employees and consistently achieve 90+ NPS scores.
Resources mentioned in the episode:
Nutanix
GoPro
randomfrankp on YouTube
The John Madden RV
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Rak Garg, investor at OpenView, discusses how enterprise software startups can disrupt incumbents like Splunk and Atlassian
22 februari 2021 · 29 min
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Rak Garg recently shifted from Product Management at companies like Atlassian and Redfin to investing at OpenView Venture Partners, the iconic firm behind companies like Datadog, ExactTarget, Instructure, and others. He shares the playbook for enterprise software startups looking to disrupt incumbents like Splunk and Atlassian. His thesis on SIEM (security event management) and log analytics spawned an excellent blog post on how startups are unbundling Splunk and defining new categories in the process. Follow Rak at rak_garg on twitter.
Listen and learn...
Why investing is harder than being a Product Manager
Where Splunk and Atlassian are vulnerable to disruption from startups
Rak's perspective on what must change about Silicon Valley culture
The importance of "don't F&*%$ the customer" as a core component of company culture
Companies mentioned in this episode:
Notion
Linear
Figma
Asana
Snowflake
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Glenn Solomon, GGV Capital Managing Partner, discusses the people behind amazing companies like Airbnb, HashiCorp, and Opendoor
16 februari 2021 · 36 min
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Glenn Solomon has discovered and invested in many iconic companies like Slack, Zendesk, and Square. In this episode, he shares his investing philosophy and how he became great at what he does. This one's worth a listen just to hear Glenn share stories from when he first met the founders of Airbnb and HashiCorp.
Listen and learn...
Why the stock of Domino’s Pizza has outperformed Google over the past decade.
How Opendoor stumbled… before eventually going public and reaching a $20B valuation.
Why Nike employs more software engineers than shoe designers.
What technology will define the next "Zoom" moment.
Companies, episodes, and people mentioned in this episode:
Barr Moses from Monte Carlo
Unravel Data
Tonic
Evangelos Simoudis from Synapse Partners
Haixun Wang from Instacart
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Elaine Zelby, investor at SignalFire, discusses unsexy markets and the SaaS startup bundle
9 februari 2021 · 26 min
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Elaine Zelby is an investor at SignalFire, a blogger, podcaster, and former Product Marketer at Capriza and Slack. She shares her perspective on the proliferation of SaaS tools, what's sexy about unsexy markets, and what companies she's ready to fund.
Listen and learn...
Why entrepreneurs describe SignalFire as the "kind" VC
The one technology that will change work most in 2025
What Elaine learned as an operator that has helped her as an investor
Why the exodus from big cities may not be a thing after all
Thanks to Ilya from SignalFire for the introduction to Elaine.
Episodes and companies mentioned on the show:
Deborah Hanus from Sparrow
Testbox
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Evangelos Simoudis, best-selling author and Managing Director at Synapse Partners, discusses the present and future of autonomous vehicles
30 januari 2021 · 35 min
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The future of cities, work, and transit all rely on technological advances in the field of autonomous vehicles. On this week's episode, Evangelos Simoudis, acclaimed author, futurist, and investor, discusses the present and future of everything from robo-taxis to urban planning.
Listen and learn...
-How ethical implications and regulatory frameworks pose as big a threat to adoption of autonomous vehicles as technology
-Why a combination of knowledge-driven and ontological approaches are often required to optimize the accuracy of AI
-Why the classic trolley problem from a 1970s philosophy paper is more relevant than ever
-The pros and cons of using neural nets to train autonomous vehicles
-Why Evangelos attributes his success to a history of systems thinking -
Ashu Garg, General Partner at Foundation Capital, discusses finding and investing in the future of AI
23 januari 2021 · 29 min
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Ashu Garg is a General Partner at Foundation Capital, one of the most iconic venture firms in Silicon Valley. Ashu was first an entrepreneur before becoming an investor and discovering amazing companies like TubeMogul, Cohesity, Eightfold, and Databricks.
Listen and learn...
How Ashu translated his unique brand of hustle into finding and backing amazing entrepreneurs
Why Ashu feels, as an entrepreneur, it’s worse to be too early than too late
The challenges and opportunities of applying NLP to enterprise software
What emerging technology will most impact work in 2031
How the ability to automate routine tasks creates an opportunity to change the world
Companies mentioned on the show:
Foundation Capital
Eightfold
Turing
Arize
TubeMogul
Cohesity
Databricks
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Haixun Wang, VP and AI Distinguished Scientist at Instacart, shares insights from 20 years of innovating at IBM, Google, Microsoft, Facebook, and Amazon
2 januari 2021 · 31 min
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Great episode to kick off 2021. Dr. Haixun Wang has been at the forefront of introducing AI-based innovation to the world's leading technology companies including IBM, Google, Microsoft, Facebook, and Amazon. He's the current VP Engineering and Distinguished Scientist at Instacart where he focuses on improving the grocery delivery experience with AI.
Listen and learn...
Why knowledge graphs may be the solution to improve today’s e-commerce search experience.
Why it’s hard to create an algorithm to help shoppers pick items from store shelves.
What defines a “technology” company.
Why it’s difficult to “make the physical world smart”.
What happens when you search “insomnia" on Amazon.
Haixun’s proudest accomplishment.
Resources mentioned in the discussion with Dr. Wang:
Our episodes with...
Bill Davidow
Alex from Josh.ai
Darius from Meratas
Charlene Li
Tiernan Ray
Dave Kellogg
Haixun's quarantine reading: In Search of Lost Time by Marcel Proust
Haixun's blog
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Darius Goldman, CEO and Founder of Meratas, discusses the future of education and how income share agreements work
13 december 2020 · 28 min
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Darius Goldman, CEO and Founder of Meratas, discusses the future of education and how income share agreements (ISAs) are making college and trade school more accessible. Meratas partners with educational institutions to offer a financing option to students who can attend courses for free up front and pay later with a portion of future income. Meratas is off to a fast start with 30 education partners and 3,100 students.
Listen and learn...
How ISAs create opportunities for students who couldn’t otherwise afford higher education
Darius’ perspective on the future of education: “It’s a luxury to get educated for the sake of enrichment"
How a waitress working three low-paying jobs is now selling software thanks to a Meratas-backed ISA
What Darius will be most proud of when Meratas transforms the education market
H/t to Jason Calacanis (@Jason) whose great interview with Darius led to this week’s podcast.
Episodes and organizations referenced:
Tess Posner, CEO of AI4ALL
Charlene Li, best-selling author of The Disruption Mindset
Patty Hatter, SVP Palo Alto Networks
Prehired
Lambda School
Coursera
Khan Academy
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Michael Shepherd, Distinguished Engineer at Dell Technologies, discusses the future of AI, ethics, and what happens when machines are smarter than us
8 december 2020 · 33 min
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On this week’s podcast, Michael Shepherd, Distinguished Engineer at Dell Technologies focused on AI, describes the present and future of intelligent software. Fascinating discussion about using AI for good… and what could happen if we lose control. Worth listening to hear when Michael thinks we’ll achieve AGI (artificial general intelligence), where bots are indistinguishable from humans.
Listen and learn…
About Michael’s vision for “analytics at the speed of thought”.
How Michael describes the “three Vs of big data”.
Why laptops may soon not need charging cables.
Why knowing the answer will be less important in the future.
Research referenced in this episode:
Imagine a world without wires
Google’s DeepMind beats doctors at breast cancer detection
The ethics of AI
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The past, present, and future of AIOps with Dr. Helen Gu, CTO and Founder of InsightFinder
29 november 2020 · 46 min
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In this special episode with Dr. Helen Gu, author or co-author of 80+ academic papers on distributed computing and AI for systems management, we discuss the past, present, and future of AI for IT Operations.
Listen and learn...
How and why the technology behind common problems like image recognition fails when applied to machine data
Where Helen and her team were nine years ahead of Amazon
Why unsupervised machine learning is required to predict and prevent system downtime
Why machine learning is well-suited to anomaly detection for machine data
The next technology breakthrough that will eliminate sleepless nights for developers
Research papers referenced on today's episode:
Helen's 10-year Symposium on Cloud Computing award about elastic resource scaling
Fixing the hang bug problem
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Chris Curtin, former C-level exec at Visa and Disney tech VP, discusses the future of brands and money
22 november 2020 · 31 min
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Chris Curtin has been on a journey over the past twenty plus years to modernize iconic brands like Disney, HP, and Visa. He has been at the forefront of new payment technologies, consumer channels, and business models. We discussed the future of everything with Chris.
Listen and learn...
Why it will soon be as easy to send money to Botswana as it is to send photos or emoji.
How Chris defines "brand".
What it was like negotiating Visa's Olympic Games partnership.
The best leadership advice Chris has received.
How Coldplay (and the Pope) just may show up in your living room soon.
Companies and episodes mentioned:
Microsoft
Shopify
Visa
Disney
HP
Our episode with Alex Capecelatro, Josh.ai CEO and Founder
Thanks to Lister Delgado from IDEA Fund Partners for the introduction!
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Barr Moses, CEO and Founder of Monte Carlo, discusses data observability, raising VC as a female entrepreneur, and advice for creating an enduring company culture
15 november 2020 · 30 min
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This week, we had a fascinating discussion that unveiled the dirty secret of AI and machine learning: algorithm performance is only as good as data quality... and data pipelines break frequently.
Data Scientists spend most of their time wrangling data. Barr Moses, CEO and Founder of Monte Carlo, explains how the problem is getting solved and what that means for the future of technology. Plus, learn…
The five pillars of data health
How to quantify the impact of data downtime
How Barr thinks about being intentional when establishing company culture and values
Barr’s advice for female and under-represented minority entrepreneurs raising venture capital
Shark populations off the coast of South Africa? Well, just listen :).
Companies and people mentioned in the episode:
Gainsight
The Great RBG
Kamala Harris
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We asked execs about the future of AI in IT operations. What they said may surprise you.
8 november 2020 · 50 min
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This week's special episode of AI and the Future of Work features execs discussing how they use AI to reduce downtime. More important, they share how, as leaders, they're navigating the complicated relationship between humans and machines.
Listen and learn from some of the best:
Joel Eagle on how McDonald's thinks about managing data at scale to improve the guest experience.
Mark Settle, seven-time CIO and best-selling author of Truth from the Valley, on how the shift to cloud-based apps has changed user behavior.
Ray Lippig, Program Manager at J.B. Hunt, on how anomaly detection is changing the logistics business.
Sean Barker, CEO of cloudEQ, on how AI means we can architect cloud solutions designed for resilience.
Plus, hear three predictions for how AI will change work in the next 18 months.
For the first time, we also published a video version of this week's podcast on YouTube. Enjoy!
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What happens when the founder of AIOps, Colin Fletcher, discusses DevOps and fried chicken. Well, listen...
31 oktober 2020 · 37 min
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On this week’s episode of AI and the Future of Work, Colin Fletcher shares insights including...
What he meant by “AIOps” when he coined the term and what has happened since then.
How the most mature organizations adopt DevOps.
How AIOps will change in the next three years.
The new definition of automation everyone in IT will soon be talking about.
...And of course, the not-so-secret recipe for earth's best fried chicken.
People mentioned in this episode: Patrick Debois, Bridget Kromhaut, Charity Majors. Companies mentioned in this episode: GitLab, ServiceNow, Splunk, New Relic, AppDynamics, BigPanda, Gartner.
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Best of AI and the Future of Work with Dave Kellogg, serial CEO and board member... plus, we hit an exciting milestone!
26 oktober 2020 · 29 min
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Welcome to this week's "best of" episode of AI and the Future Work. Today, we’re opening the vault and re-introducing you to Dave Kellogg, serial high-tech CEO, board member, and of course Dead Head discussing SaaS metrics earlier this year.
I’m proud to share that the podcast just crossed 100,000 downloads so I’m taking this opportunity to thank you for listening. If you enjoy the show, please rate us wherever you get your podcasts to demonstrate your support for independent media and help more listeners discover our amazing guests.
It’s a week before the election and we’re all political scientists and data junkies for the next eight days. Dave is the original SaaS scientist. Listen as he puts on a master class about the metrics that matter plus offers coaching for entrepreneurs about how to tell stories with data.
If you don’t know your CAC from your LTV or how to calculate the true sales cycle, listen up. Metrics matter not just to pitch your company but to run your business, validate your hiring plan, groom your product backlog, and define your marketing strategy. The future of work may be AI but even the best AI won’t replace the kind of decision-making that only comes from really understanding how to analyze your customer's journey.
Oh, and if you're not already subscribed to Dave's great Kellblog, you're missing the best SaaS content. Subscribe now!
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Patty Hatter, tech exec/board member/advisor, shares the best advice ever for women in technology
18 oktober 2020 · 38 min
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Patty Hatter, former CIO, COO, and current SVP Customer Services at Palo Alto Networks, shares advice for women about how to break the glass ceiling in Silicon Valley. Hear how Patty went from engineering grad student to global exec by cultivating an authentic leadership style.
Listen and learn:
How six months in Europe shaped Patty's career.
The advice Patty says served her best when leaving Bell Labs
Why Patty says "being a CIO is the best role to have had in the past."
Tips for dealing with unconscious bias in the workplace.
Patty's advice to women convinced they can't accomplish what men can in high-tech.
Here's a link to the great episode with Mark Settle referenced in the show.
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SE 2: Special episode: COVID, AI, and your mental health with Deryk Van Brunt, CEO of CredibleMind
11 oktober 2020 · 31 min
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This week's discussion is about the pandemic, AI, and mental health.
Deryk Van Brunt is a serial entrepreneur, trained epidemiologist, and Professor at the U.C. Berkeley School of Public Health.
CredibleMind uses AI to improve access to mental health resources. What once was relegated to the shadows of healthcare is now mainstream. Anxiety and stress have spiked due to social isolation and the increased burden of elder and childcare.
Like all fields being disrupted by AI, the fear of biased training data is real. Who owns your mental health data? Who is responsible for monitoring the performance of AI algorithms?
Deryk introduces us to the future of holistic medicine.
Listen and learn…
The current state of mental health. Did you know over half of the U.S. population has a diagnosable mental health condition over the course of a lifetime?
How the pandemic has exacerbated the mental health problem.
How to mitigate the impact of biased training data.
How virtual healthcare providers like Woebot are giving new meaning to the term “the therapist can see you now".
Here’s a link to the CDC article referenced in the show. Deryk can be reached at Deryk @ CredibleMind dot com or via the CredibleMind website.
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Panel discussion about AI and the future of IT Operations with leaders from Snowflake, Dell, and Credit Suisse
28 september 2020 · 50 min
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New format this week: a special panel discussion with Justin Fitzhugh from Snowflake, Liz Holland from Dell, and Luca Blanzuoli from Credit Suisse...
Learn insights about the future of AI in IT Operations from the pros:
"We couldn't keep the environment available without AI technology.” -Liz from Dell
“It’s time to switch paradigms. It’s not ok to have outages with the same root cause twice. We should have no outages.” -Luca from Credit Suisse
“AI is like having a PhD on the team transferred from generation to generation... without having to earn the degree.” -Luca from Credit Suisse
"We can't keep up with the growth of our business without AI and automation. As a data management platform, the business expects us to continuously innovate." -Justin from Snowflake
Plus...
We coin a new IT acronym. You'll soon replace "KTLO" with "KTTPOTS".
We discuss what you need to know to start a new DevOps or SRE team.
We learn how Dell was able to migrate 140,000 global employees to home offices...over a weekend!
Thanks to our wonderful panelists for a fun conversation. Enjoy!
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Cassie Divine, SVP QuickBooks Online Platform at Intuit, shares what she's doing to promote equal pay and workplace diversity plus her philosophy on leadership during a pandemic
13 september 2020 · 36 min
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This week's guest deserves credit for helping transform Intuit into an iconic technology brand with a reputation for great company culture and values-driven leadership.
We get a unique look into the secrets that have made Cassie and Intuit successful and, more important, what Cassie's doing to define the post-pandemic future of work for self-employed entrepreneurs.
Listen and learn...
Why Scott Cook, Intuit founder, advised employees to "love the problem not the solution."
How Cassie has changed her leadership style to support remote teams.
What "customer obsession" means at Intuit.
Why Cassie says "there's no prosperity without equality."
What Intuit is doing to narrow the pay gap.
What Cassie learned from Clay Christensen.
Episodes mentioned:
Charlene Li shares lessons for disruptors.
Deborah Hanus shares how Sparrow is fixing company leave policies.
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Gareth Rushgrove, DevOps pioneer and DevOps Weekly editor, discusses the past, present, and future of IT operations
7 september 2020 · 34 min
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Special guest Gareth Rushgrove, editor of the popular DevOps Weekly newsletter (since its inception ten years ago!) and former product lead at Docker and Puppet, joined the podcast this week for a wide-ranging discussion about the culture of IT operations, security and software development, and the future of application monitoring.
Listen and learn:
Why Gareth thinks teaching developers to write secure code is a "socio-technical" problem
Why the perceived "go fast vs. be secure" perceived tradeoff is wrong
What Gareth has been doing to support the Open Policy Agent and accelerate adoption of infrastructure as code
What's ahead for Kubernetes and container management
What advice Gareth "newsletter iron man" has for listeners... and the one mistake he made when launching DevOps Weekly
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Host Dan Turchin interviewed by David Wright from the Service Desk Institute
30 augustus 2020 · 31 min
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Ever wonder what "knocker-uppers" did in Britain when alarm clocks were invented? Curious what scribes did after the printing press? Loom operators after the cotton gin? Throughout history, those on the right side of innovation thrive.
In this crossover episode, host Dan Turchin is interviewed by Service Desk Institute Chief Value and Innovation Officer David Wright. Hear how technology is changing customer service... and improving the lives of customer service agents while forcing them to upskill and re-skill.
Listen and learn:
What skills won't be replaced by AI
How the service desk is being transformed by automation
Why "augmented intelligence" is improving employee service
What's happening now to mitigate the impact of bias in training data
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Greg Poirier, New Relic Architect and AIOps pioneer, discusses the future of IT operations
23 augustus 2020 · 27 min
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Greg Poirier understands what it’s like to carry the pager. He started as a systems engineer and has since spent a career developing products that help systems engineers sleep at night.
In this episode, Greg explains the past, present, and future of IT operations. He also shares techniques for surviving the quarantine as a geek and an artist.
Hear from the master…
What is observability and why is it more important during the pandemic?
What do great product teams do better than everyone else?
Will we ever achieve NoOps? Is that even the right vision?
Pets? Cattle? Discuss.
Is monitoring dead?