Alle afleveringen
756 afleveringen, van nieuw naar oud
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Rapid Response: How business can engage against racism, w/Shellye Archambeau (MetricStream, Nordstrom, Verizon)
19 juni 2020 · 39 min
What can your business do right now in the struggle against racism? More than you think, says Shellye Archambeau, former CEO of MetricStream, now a board member at Verizon, Nordstrom and Okta. She returns to the show with her all-too-rare perspective as a Black woman at the top of some of the world’s largest businesses. The struggle is a marathon, but businesses are uniquely poised to demand accountability and transparency from their communities. Whether you're a CEO or a citizen, Shellye has heartfelt and hard-earned wisdom for us all. Interviewed by editor Bob Safian. Lees meer
Learn more about Shellye’s upcoming book Unapologetically Ambitious at unapologeticallyshellye.com
Follow Shellye on Twitter at: https://twitter.com/ShelArchambeau
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Build. Measure. Learn, w/Eric Ries of The Lean Startup and the LTSE
16 juni 2020 · 46 min
Forget writing that business plan. Design an experiment instead. So many products and companies fail because the assumptions in their beautiful business plans were just wrong. So stop writing and start testing. No one knows this better than Eric Ries, author of The Lean Startup and founder of the Long-Term Stock Exchange. After his first product failed, he developed a new method of product design based on running small, fast experiments, measuring the results, and learning from them. It’s a system built on data, not assumptions, and it works with almost everything, from app development to airplane design. It starts with establishing your own measure of success — then experimenting, improving, and trying over and over again. The feedback loop never stops. Lees meer
Learn more about the Long Term Stock Exchange: ltse.com
Learn more about The Lean Startup: leanstartup.co
Read Eric’s blog, Startup Lessons Learned: startuplessonslearned.com
Listen to Eric’s new podcast, Out of the Crisis, on Apple Podcasts: https://podcasts.apple.com/us/podcast/out-of-the-crisis/id1505392824
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Rapid Response: GM's Mary Barra: "Going ventilator fast"
13 juni 2020 · 29 min
GM is now reopening auto plants, after shutting them in March, temporarily reducing pay for 69,000 employees, and making a fast pivot to produce masks and ventilators. But with the killing of George Floyd, things are hardly back to normal. Chair and CEO Mary Barra speaks to her “profound feeling of sadness,” but also to her optimism that the country and her company will bounce back. Though there is work to be done, says Mary, we're poised for transformation. Interviewed by editor Bob Safian. Lees meer
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Strategy Session: The post-pandemic business, w/questions from Village Global and co-host Bob Safian, editor-at-large
9 juni 2020 · 40 min
How do you find new markets when your old ones stall? How do you stay agile when your team is overwhelmed? And do constraints always lead to creativity — really? In this Strategy Session recorded in the height of the global pandemic, Reid fields smart questions from six entrepreneurs with Village Global, and co-hosted by our own Bob Safian. Lees meer
Village Global is an early-stage venture capital firm backed by some of the world’s most successful entrepreneurs.
Read a transcript of Strategy Session 4 at https://mastersofscale.com
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Rapid Response: BuzzFeed’s Jonah Peretti: Record-high audience, record-low revenue
6 juni 2020 · 32 min
BuzzFeed audience is at record highs. But the pandemic's economic effects have crushed the bottom line. BuzzFeed co-founder and CEO Jonah Peretti shares how his company is making hard decisions to build long-term stability. “But the transition is painful,” he says. While BuzzFeed is leaning into food vertical Tasty, new e-commerce habits, and BuzzFeed News, he worries that businesses like his don't have more resources to support staffers of color. But, he says, there's a clarity of purpose in crisis, in bearing witness to the things that are happening in the world. Interviewed by editor Bob Safian. Lees meer
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Bonus: Reid’s 2020 Commencement Speech: In a crisis, steer toward the emerging opportunities
3 juni 2020 · 29 min
New graduates 🎓are like entrepreneurs — standing on the edge of that cliff, ready to build their own plane and fly. But what if the blue skies and calm winds disappear? In a commencement speech for 2020 graduates — and anyone embarking on something new — our host Reid Hoffman says: Be optimistic. Be bold. But most of all, steer toward the opportunities emerging in this new world. How do you find them? Cultivate a network of people smart, curious people. This network creates a map of the world. And at uncertain times like these, you’ll definitely need that map. Lees meer
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Rapid Response: Danny Meyer, 10 weeks later: How to revive restaurants
30 mei 2020 · 38 min
"Being the first to close is one thing. But I don't want to be the last to open,” says iconic restaurateur Danny Meyer in his second Rapid Response interview. After shutting his iconic New York City restaurants, laying off 2,000 staffers (with hopes to re-hire) and returning a $10m PPP, Danny finds himself reconsidering nearly everything about his business model. Even before the coronavirus lockdown, the restaurant industry had a slew of “preexisting conditions,” Danny says. Now those weaknesses have become exposed, putting at risk the future of hospitality — one of America’s core industries. Danny’s Union Square Hospitality Group is reimagining what and HOW their restaurants serve; rethinking how they generate revenue; and exploring new cost structures, like a bold new relationship with landlords. It’s all in the hopes, says Danny, of getting back to business, with customers safely at their tables, and the teams back together. Interviewed by editor Bob Safian. Lees meer
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Rapid Response: How "startup DNA" helped One Medical respond to Covid, with CEO Amir Rubin
28 mei 2020 · 38 min
Since One Medical’s IPO in January, CEO Amir Rubin has been forced to constantly adapt to the coronavirus pandemic, as healthcare needs, expectations, and behaviors shifted. From telemedicine to Covid-19 testing, One Medical has leaned into existing advantages to scale quickly: standing up respiratory care clinics and testing centers; revamping virtual and in-person visits; vetting labs and data. One Medical is now helping other businesses identify new practices to safely bring employees back to work. If you have a consistent platform and mission, explains Amir, that operating system can be applied to even fast-changing environments. Interviewed by editor Bob Safian. Lees meer
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A masterclass in crowdsourcing, w/Duolingo's Luis von Ahn
26 mei 2020 · 39 min
Crowdsourcing is more than a group of people interested in the same cause, it’s a way to tap skills – and scale – that you don’t have. And when it works, it can be the rocket fuel that launches you to scale further than you could have ever imagined. No one knows this better than Luis von Ahn, founder and CEO of Duolingo. Duolingo is a language app with over 300 million users worldwide, who complete over 7 billion exercises a month. It’s their passion for learning that drives them to create even more content for the app – igniting the rocket fuel that Duolingo needs. Cameo appearance by Elizabeth Sampat (game designer and author). Lees meer
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Rapid Response: How Warby Parker is making decisions in uncertainty, with CEO Neil Blumenthal
23 mei 2020 · 32 min
"It's like getting hit in the face over and over and over,” says Warby Parker co-CEO Neil Blumenthal. But “crisis brings out clarity.” At Warby, planning for the future has meant leaning into the present — from physical changes in their factory and stores that ensure social distancing to optimizing online vision tests. Blumenthal shares the complex factors they consider in deciding which stores to re-open and when, and relates the human challenge of inspiring their on-the-ground factory employees — at times of increased risk. For Blumenthal, it's all about recognizing new priorities (safety) and fitting them into ongoing strategy. Interviewed by editor Bob Safian. Lees meer
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Rapid Response: Leading with your gut, w/Lifeway Foods CEO Julie Smolyansky
21 mei 2020 · 29 min
Tapping both personal experience and intuition, Lifeway CEO Julie Smolyansky has embraced action amid uncertainty. Before the pandemic reached full throttle, Lifeway stockpiled seven weeks worth of product, secured supply chains, and reached out to all their customers. Mask on, Smolyansky personally visited her Chicago warehouse, made in-person donations to the food pantry at Wrigley Field, and went to dozens of stores across the city searching for thermometers for her team. The crisis, she says, has evoked her early years in the Soviet Union and her family's fight, as immigrants, to live the American Dream. Lees meer
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How to unite a team, Part 2 w/Angela Ahrendts of Burberry, Apple
19 mei 2020 · 32 min
In Part 2, Angela arrives at Apple, which feels like another planet after her years in fashion. In never-before heard stories, Angela shares how she learned the language of tech (the physical store is the ‘hardware’; the experience inside the ‘software’), then introduces innovations that change the face of Apple retail, from an app (The Loop) that let store managers collaborate to the landmark “Today at Apple” program, building community through free classes inside each Apple store. Throughout, Angela shows her team, through words and actions, that each person matters, and that they're all a part of something much bigger than themselves. Cameo: Eric Trigg (Trigg Ranch). Lees meer
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Rapid Response: Future-proofing Verizon, with CEO Hans Vestberg
16 mei 2020 · 30 min
Data streaming, videoconferencing – even phone calls are way up at Verizon amid Covid-19, as digital interaction steps in for IRL. But boom times don't mean easy times for CEO Hans Vestberg, who moved over 100,000 employees remote in two weeks. As coronavirus hit and pressure on the Verizon network skyrocketed, Vestberg split his leadership team in two: one to deal with the specifics of the crisis and one to focus on pursuing present-and-future business goals. From new customer initiatives (like free bandwidth and FIOS-in-a-box) to future bets (like the acquisition of video conferencing service BlueJeans), Vestberg has championed that meeting customers' needs today – even if not fully compensated for them – will pay off for the business tomorrow. Interviewed by editor Bob Safian. Lees meer
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Apple's Angela Ahrendts: How to unite a team (Part 1)
12 mei 2020 · 32 min
The Apple logo. The iconic Burberry check. These images inspire loyalty of customers and employees alike. But it takes more than a beloved brand to power a company and motivate a team. No one knows this better than Angela Ahrendts, former SVP of retail at Apple, and the former CEO of Burberry. Angela has spent most of her career learning how to imbue those logos with meaning – and support them by down-to-earth, everyday, human connection. Why? Because to unite a team – especially one that’s large, global and dispersed – you need to turn them into mission-driven families. Lees meer
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Rapid Response: Operating in a fishbowl w/Philly 76ers & NJ Devils CEO Scott O’Neil
9 mei 2020 · 33 min
In sports, everyone has an opinion on every hire, every trade, every price change. That’s the reality – and also the privilege, says Scott O'Neil, CEO of the Philadelphia 76ers and New Jersey Devils. When the NBA dramatically shut down its season, O'Neil's life changed in a very public way. He faced leadership challenges that include missteps, like the decision (and sudden reversal) of cutting employee salaries, and discoveries, like knowing it’s okay to tap out when you need to recharge. With no players on the court or fans in the arena, O'Neil is shifting his focus on what the new era of sports and entertainment can look like. Interviewed by editor Bob Safian. Lees meer
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Rapid Response: Crisis lessons from inside the ER, with Dr. Bon Ku
7 mei 2020 · 35 min
In the Covid-19 storm, treating hospital patients requires constant iteration, creative information-sharing, and worst-case-scenario planning. Dr. Bon Ku, an ER physician and director of the Health Design Lab at Jefferson University in Philadelphia, takes us inside the practice and mindset required to perform under extraordinary pressure. He offers on-the-ground business insights we can all learn from, as he looks toward the future and reflects on a possible second wave of infections and the faulty incentives in the medical system. Interviewed by editor Bob Safian. Lees meer
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Rapid Response: Food security in a pandemic, w/Sara Menker of Gro Intelligence
5 mei 2020 · 30 min
Will the U.S. run out of food? Can the world's food supply chains survive coronavirus? Sara Menker, founder and CEO of Gro Intelligence, which parses 650 trillion agricultural data points daily, shares eye-opening insights based on real-time facts. Learn about the hidden forces that impact what we see on shelves -- and why we might be worrying about the wrong things. Interviewed by editor Bob Safian. Lees meer
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Rapid Response: On the frontlines of scale: Hospitals, w/Dr. David Skorton, AAMC
2 mei 2020 · 24 min
Hospitals are facing overwhelming challenges they weren’t equipped for – and in many cases, they’re now innovating their way toward solutions. Today we're talking with Dr. David Skorton, CEO of the AAMC, the Association of American Medical Colleges. David isn’t a founder or an entrepreneur but he has a bird’s eye view of what health institutions are grappling with, how they need to rethink the way they operate, and what all of us — in any kind of organization — can learn from this moment. Lees meer
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Rapid Response: Inside Panera’s pandemic pivot, with CEO Niren Chaudhary
30 april 2020 · 30 min
What do you do when you can’t serve customers in cafes and carry on business as usual? You try unusual things, says Panera CEO Niren Chaudhary. Forced to close cafes and restructure teams, Panera is leveraging its advantages (like a robust e-commerce system) to launch a slew of initiatives, from Panera Grocery to contactless delivery to Together Without Hunger, providing 500,000 meals to food banks across the U.S. It’s not the same Panera, says Chaudhary, but a Panera that will make it into the post-pandemic world. Interviewed by editor Bob Safian. Lees meer
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Rapid Response: A crisis leadership session with General Stanley McChrystal
28 april 2020 · 37 min
Everyone's looking for a box of crisis tricks. But the hard truth is that it simply doesn’t exist, says retired General Stanley McChrystal. Instead of looking for a new style, McChrystal says, lead with the same things that motivate people on a normal basis: Be honest about the path ahead, communicate clearly and build your team up. With calm reassurance, he encourages founders to keep their eyes on the future. Prepare for the post-pandemic world now, so you and your team can spring to action when the time comes. Retired General McChrystal is now the founder of the McChrystal Group. Interviewed by editor Bob Safian. Lees meer
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Rapid Response: Pet adoptions: Up. Delivery business: Up. What that means to Chewy’s Sumit Singh
25 april 2020 · 28 min
Pet adoptions have soared during the coronavirus lockdown, as people seek companionship and solace. For Chewy, the pet-supply company, that’s driving unprecedented demand. Ultra-rapid growth has its own set of challenges that CEO Sumit Singh is responding to by: hiring (at 13,000 employees, with plans to add another 6,000 to 10,000 by end of year); setting up a COVID task team that meets daily; instituting health and safety checks; rolling out customer-facing innovations in a weekend, and more. Why? Because a leader's job during a crisis, Singh says, is to first communicate with the team, and then innovate for a post-pandemic world. Interviewed by editor Bob Safian. Lees meer
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Rapid Response: "Neighbors are the frontline of support," w/Nextdoor's Sarah Friar
24 april 2020 · 28 min
A neighborhood is more than just the people who share a common address, says Nextdoor CEO Sarah Friar. It’s every space that makes up your daily life. So Nextdoor is jumping in, rolling out new features like Help Maps and Groups so residents can connect and coordinate. Sarah says these products, some new, some in development pre-Covid, all help fulfill Nextdoor’s mission and help neighbors act as the frontline of support for one another. Lees meer
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Rapid Response: Build government back – better, w/Jen Pahlka (Code for America, USDR)
23 april 2020 · 37 min
In the US, local governments are leading the response to COVID-19 – making decisions and gathering data at a speed and scale never before seen. And many of them are asking Jen Pahlka for help. The founder and past chair of Code for America, she co-founded U.S. Digital Response, a nonpartisan group that matches experts with local governments to work on tech, comms and operations. She shares what she's seeing right now – and paints a bold, big-picture vision of what a modern government could do in the years to come. Interviewed by editor Bob Safian. Lees meer
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Rapid Response: Remote teams as an intentional choice, w/Wences Casares of Xapo
22 april 2020 · 16 min
Many of us will be working remotely for a long time to come. So: How do you turn March's temporary scramble into a long-term benefit? Bitcoin pioneer Wences Casares runs a fully distributed company at his unicorn bitcoin startup, Xapo. For Wences, remote work is an intentional choice, one that celebrates the creativity and freedom of being released from geographical boundaries – and turns remote work into a striking advantage. Hear Xapo's battle-tested guidelines for communication styles, hiring – and supporting home offices that really work. Lees meer
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Rapid Response: Target’s Brian Cornell: “I want to see retail survive this”
20 april 2020 · 25 min
Every day in a pandemic is different, and that’s true for people and for corporations. CEO Brian Cornell has promised Target will keep its doors open. To do that, Target is becoming "a good student," says Brian, listening to experts, collaborating with CEOs, staying flexible, and meeting daily to make decisions on an ever changing list of priorities, the first of which is to keep both the team and the guests safe. To date, they’ve made a $300 million investment in pay and benefits, back up childcare, elder care, enhanced store cleanings, and more. No one knows what will happen, says Brian, but he believes that by putting his team first, he is putting the customer first – and serving the larger community. Interviewed by editor Bob Safian. Lees meer
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Rapid Response: TaskRabbit's Stacy Brown-Philpot: “A pandemic doesn’t see money.”
18 april 2020 · 34 min
TaskRabbit remains open for business, says CEO Stacy Brown-Philpot. As the magnitude and severity of the pandemic became clear – and as workers across the U.S. were furloughed and services cut – TaskRabbit leaned into the work they do: providing services to those who need them and empowering Taskers with new opportunities for income, including virtual tasks, and Tasks for Good, which connects vulnerable individuals in need with local volunteer Taskers. TaskRabbit was founded during the 2008 financial crisis and then and now, says Stacy, the business remains a necessity, for the community, and for the gig economy. Interviewed by editor Bob Safian. Lees meer
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Rapid Response: Lyft’s John Zimmer: How to keep an essential business running
16 april 2020 · 27 min
Everything starts with transportation, says John Zimmer, co-founder and president of Lyft. And even though ride sharing is sharply down, transportation remains key – for essential workers and for our supply chain. So Lyft is flexing some new muscles, says John. They recently launched a delivery service so they can help get supplies where they need to go – and put drivers on the road. They’ve also spent over a million dollars on protective equipment so that both drivers and riders can be protected; and began providing free and discounted rides to both essential workers and people in need of transportation. John’s hope is that by Lyft staying true to its mission, they’ll come out successful on the other side. Interviewed by editor Bob Safian. Lees meer
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Rapid Response: A playbook for when "there’s no playbook," w/CEO Ellen Kullman (Carbon, DuPont)
14 april 2020 · 28 min
How do you survive a crisis? You create your own trajectory, says Ellen Kullman. And she knows: In her former role, she became CEO of the chemical engineering giant DuPont in 2008, just ahead of the financial crisis. During those years of straight free fall, Ellen learned how to lead through what seemed like completely devastating circumstances and developed four crisis principles, forged through the fire of experience. She’s putting those to the test now, at the helm of 3D printing unicorn startup, Carbon. She took the role just five months ago — and then headed straight into the pandemic. At Carbon, she’s zeroing in on what she can control (from innovating manufacturing to restructuring supply chains to where the team works) and pivoting to create a new path to success. Lees meer
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Rapid Response: Airbnb’s Brian Chesky: "Crisis is pushing us back to our roots"
14 april 2020 · 34 min
As the pandemic hit, Airbnb was preparing for an IPO. Within a matter of days, everything changed dramatically, as travel worldwide screamed to a halt. “I felt like I was captain of a ship and a torpedo hit the side,” says CEO Brian Chesky. Airbnb responded quickly, announcing that they'd override host rules and allow for guest cancellations. They went on to establish a relief fund for hosts, lobby the U.S. Congress to include hosts in the CARES stimulus package; open up a new business line of virtual experiences, and raise an astounding one billion dollars in new capital — all with the goal of both weathering the storm and laying the groundwork for the new era of travel that Chesky firmly believes will follow. Chesky takes our co-host Bob Safian through the last few weeks, shares what gives him hope and explains why he’s bringing Airbnb back to its roots as a scrappy, resilient startup that can adapt and evolve. Lees meer
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Rapid Response: Fast pivots for changing needs w/DonorsChoose Charles Best
7 april 2020 · 18 min
People are altruistic – even more so in times of uncertainty. This is what Charles Best, founder and CEO of DonorsChoose, has learned through 20 years of leading his nonprofit through the terrorist attacks of 9/11, multiple recessions, and now a pandemic. Through it all, he’s learned how to listen what to donors – and grantees – really want, and how to pivot to address changing needs. In the last few weeks DonorsChoose has completely reimagined how it connects grantees with the resources they need, and built a new platform to do it. Because the value of a donation, he says, goes far beyond what money can buy. Lees meer
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Rapid Response: Relief funding & crowdfunding in a crisis w/Karen Cahn of IFundWomen
4 april 2020 · 35 min
What are your options for emergency funding in the US? Can you use the U.S. CARES Act to get financial assistance? Should you consider crowdfunding? We talk to Karen Cahn, CEO of IFundWomen, about what you need to know. Who qualifies for the forgivable and traditional loans within this $2.2 trillion stimulus package? Do you have to apply today? How much money could you get? And is a loan a good idea? Karen gives us the details – and makes the case that now is the best time to crowdfund. Hosted by editor-at-large Bob Safian. Lees meer
Learn what IFW is doing to help entrepreneurs during COVID: ifundwomen.com/covid-19
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Rapid Response: Crisis data is the story of our times, says Crisis Text Line founder
2 april 2020 · 27 min
"Anxiety," "grief," "mom”: These are the words surfacing at this extreme moment in time. That data comes from Crisis Text Line, whose online counselors are using both empathy and aggregated data to help people through this pandemic. Founder and former CEO Nancy Lublin makes the case for not losing sight of data — especially at extreme moments like this. Crisis Text Line provides free, confidential crisis counseling via text, 24/7 and to help counselors meet the moment, they anonymize and analyze real-time data on how their users are feeling. That data, Nancy says, is telling them the story of right now. Hosted by editor-at-large Bob Safian. Lees meer
Jaw-dropping data reporting here: "How Is America Feeling?" Read: https://www.crisistextline.org/everyday-empathy/
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Read a transcript of this episode: https://mastersofscale.com
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Rapid Response: Hourly workers are a ‘hero class’ w/Cue Ball’s Tony Tjan
31 maart 2020 · 38 min
Hourly workers are the 'hero class,' says VC Tony Tjan. And the pandemic is wreaking havoc on their financial stability. At Boston’s Cue Ball Group, Tony’s portfolio includes companies that employ hundreds of nail care workers, cooks and servers, and he's asking: How can we protect hourly workers and help them prepare for an uncertain future? And how can we plan for the long term, when the daily keeps changing? Co-hosted by Masters of Scale editor-at-large Bob Safian. Lees meer
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Rapid Response: First, be human – Thoughts on the crisis from Reid Hoffman
26 maart 2020 · 34 min
Can you blitzscale when the world grinds to a halt? How do you do right by your team AND your investors? What will the entrepreneurial world look like on the other side of this? In this special episode, our host Reid Hoffman, sits on the other side of the mic, contextualizing the crisis and offering a hopeful viewpoint. Interviewed by editor Bob Safian. Lees meer
Read a transcript of this episode: https://mastersofscale.com
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Rapid Response: Danny Meyer on the wrenching decision to do layoffs
24 maart 2020 · 35 min
Last week, Danny Meyer laid off 2,000 people – that's 80 percent of staff at Union Square Hospitality Group, representing 20+ restaurants across the country. It was a heartbreaking decision made with full understanding of the impacts, short and long-term – or as much as can possibly be known in this volatile time. In this special episode, Danny returns to the show to share why and how he acted so quickly, the process he and his team used to make this decision, the impact of the layoff, and what comes next for his industry. Interviewed by editor Bob Safian. Lees meer
Read a transcript of this episode: https://mastersofscale.com/danny-meyer-layoffs/
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Rapid Response: Remote teams, w/WordPress/Automattic CEO Matt Mullenweg
18 maart 2020 · 18 min
The first in a series of special episodes with tools you need RIGHT NOW | Suddenly, many of us are remote workers. As companies radically reimagine their day-to-day in response to the pandemic, we all need to know what Matt Mullenweg has learned: How to thrive as a successful remote team. As founder of Automattic (creators of WordPress etc.), Matt runs a 1,000-person team that’s almost entirely remote. How do they do it? Matt shares his best practices here. It won't sound like our typical episodes. This is just Reid and Matt, sharing insights on how to run fully distributed teams that build culture and trust — and succeed. Lees meer
Read a transcript of this episode: https://mastersofscale.com/rapidresponse/
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How to start a revolution, w/Bitcoin pioneer Wences Casares (Xapo)
27 februari 2020 · 36 min
What if your idea is so radical that people have trouble grasping what it is — or even believing it won't harm them? Every founder believes their product is revolutionary – and the more revolutionary their product, the more reassuring they’ll need to be to get consumers on board. No one knows this better than Wences Casares, the trailblazing entrepreneur credited with bringing crypto to Silicon Valley (and convincing Reid himself). With his unicorn startup Xapo, a Bitcoin wallet, Wences aims to reassure the masses that Bitcoin isn’t as different or as dangerous as they may think. Cameo appearances: Linda Rottenberg (Endeavor), Anne Wojcicki (23andMe). Lees meer
Read a transcript of this interview at: https://mastersofscale.com/wences-casares-how-to-start-a-revolution/
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Strategy Session: When to replace the founder, how to be a learn-it-all, when to take the "venture bet," w/questions from Endeavor Outliers and co-host Bob Safian, editor-at-large
20 februari 2020 · 50 min
Growth vs. innovation, scale vs. stability, founders vs, CEOs? Entrepreneurs want to know! In this month's Strategy Session, high-performing scale-ups from around the world ask Reid their most urgent strategic questions. This episode features Endeavor's "Outliers" – the fastest-growing, highest-performing entrepreneurs from this global incubator. They want to know: What do they do next? Lees meer
Co-hosted by Bob Safian, the host of our sister podcast, Masters of Scale: Rapid Response, and the former editor-in-chief at Fast Company magazine.
Read a transcript of Strategy Session 3 at: https://mastersofscale.com/strategy-session-endeavor-outliers/
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Be a platform, w/Shopify's Tobi Lütke
13 februari 2020 · 32 min
The secret to massive scale? Be a platform. Build a virtuous cycle where everyone wins, and you’ll emerge the biggest winner of all. This is what Tobi Lütke did when he built Shopify – and then opened it up to the world. Cameo appearances by: Bill Gates, Eric Schmidt (Google), Julia Hartz (Eventbrite), and Gustav Söderström (Spotify). Lees meer
Read a transcript of this interview at: https://mastersofscale.com/tobi-lutke-be-a-platform/
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Netflix’s Reed Hastings: Why culture matters
6 februari 2020 · 36 min
Classic episode: You need a strong culture to build a company that will scale beyond the early days of start up. And strong company cultures only emerge when every employee feels they own the culture from day one. Here's how Reed Hastings did it – and made Netflix culture (and its “culture deck”) famous in the process. Cameo appearances: Jeff Weiner (LinkedIn), Aneel Bhusri (Workday), Margaret Heffernan (entrepreneur), Tristan Walker (Walker & Co.), Mariam Naficy (Minted). Lees meer
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When to zoom in, when to zoom out, w/Josh Silverman (Etsy/eBay/Skype/Evite)
23 januari 2020 · 40 min
When do you see the forest? And when do you see the trees? Building a company to scale requires a delicate balance of macro and micro focus – and the skill to know where to focus when. Josh Silverman has built that skill in leadership roles at Evite, eBay, Skype, and now Etsy. What he’s learned: Success isn’t just about zooming in on the details or taking the long view – but about knowing when to switch between perspectives. Lees meer
Read Nik Money's book The Selfish Ape: Human Nature and Our Path to Extinction.
Watch Scott Suko topple dominoes: https://www.youtube.com/watch?v=-IuUp-rI0VU&feature=youtu.be
Read a transcript of this interview at: https://mastersofscale.com/josh-silverman-when-to-zoom-in-when-to-zoom-out/
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Strategy Session: When not to blitzscale, how to persuade your board to let you slow down, and: Are you in a Glengarry Glen Ross market? w/questions from Endeavor and co-host Youngme Moon of HBS
17 januari 2020 · 38 min
When's the right time for hypergrowth? Should you take investment when you don’t need the money? How do you deal with an exhausted team? Global entrepreneurs facing hyperfast growth ask Reid their questions about raising capital, pivoting their product, bootstrapping vs. blitzscaling and more. Featuring six entrepreneurs from Endeavor, and cohosted by Harvard professor Youngme Moon, of the great HBS podcast After Hours. Lees meer
Youngme Moon is the Donald K. David Professor of Business at Harvard Business School; the author of the bestselling book Different: Escaping the Competitive Herd; and co-host of After Hours, presented by Harvard Business Review.
Read a transcript of Strategy Session 2 at: https://mastersofscale.com/global-strategy-session/
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Bonus: A Meditative Story from Reid Hoffman
13 januari 2020 · 29 min
How do you find joy in your life? Our host, Reid Hoffman, finds it through friendship, and the genuine, honest, and intimate conversations it brings. In this special episode of Meditative Story, from the same producers as Masters of Scale, Reid shares his passion for connecting with others by asking big questions. Lees meer
Read a transcript of Reid Hoffman's Meditative Story at: https://podcast.meditativestory.com/ReidHoffman/
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What's the hidden business behind your business? w/Rent the Runway's Jenn Hyman
9 januari 2020 · 40 min
Rent the Runway co-founder Jenn Hyman knows: Behind every successful business is another business backstage, one you might not expect. Rent the Runway is known for creating a glamorous "closet in the cloud,” but as Hyman explains, it achieved unicorn status by mastering a few less glamorous businesses — including the world’s largest dry-cleaning operation, and a data insights practice that’s changing the fashion industry. Cameo appearance: Kevin Venardos (Venardos Circus); Stewart Butterfield (Slack). Lees meer
Read Jenn Hyman's essay on the making of this episode: https://www.linkedin.com/pulse/mastering-businesses-behind-our-business-jennifer-hyman/
Learn more about the Venardos Circus: https://www.venardoscircus.com/
Read a transcript of this interview at: https://mastersofscale.com/jenn-hyman-the-secret-business-behind-the-business/
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How to find your big idea w/Spanx's Sara Blakely
3 januari 2020 · 40 min
To find your big idea? Look for it. And look for it. And be ready to act. Spanx founder Sara Blakely was actively seeking a business idea when she thought of Spanx. Then she moved fast, found help in the right places, and went all-in. The result: A billion-dollar company & women's wardrobes transformed. With cameos by National Geographic Explorer Andrés Ruzo, former director of the US Patent & Trademark Office Michelle Lee, and Endeavor CEO Linda Rottenberg. Lees meer
LINKS:
Learn more about The Boiling River Project: http://www.boilingriver.org
Read "The Boiling River" by Andrés Ruzo: https://amzn.to/36iHHNF
Learn more about the U.S. patent system: https://www.uspto.gov/
Meet Andre, who dresses Oprah Winfrey: https://andrewalkerhair.com
Listen to Linda Rottenberg on Masters of Scale: https://mastersofscale.com/linda-rottenberg-the-next-silicon-valley-is/
Read a transcript of this episode: https://mastersofscale.com
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How to solve an impossible challenge, w/Megan Smith (US CTO, Google, shift7)
13 december 2019 · 33 min
Faced with an impossible challenge? Don’t reinvent the wheel. Look for someone who’s already solved the problem, and lift them up. Megan Smith calls that technique “scout and scale.” She used it as the United States' CTO. She did it as an exec at Google. She did it as CEO of PlanetOut. And she continues today with the company she co-founded, shift7. Cameo appearance: Monique Sternin (co-founder of the Positive Deviance Approach & Initiative). Lees meer
Read a transcript of this interview at: https://mastersofscale.com/megan-smith-how-to-solve-an-impossible-challenge/
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LIVE! Find your Trojan horse, w/Robert F. Smith
5 december 2019 · 1 uur
Recorded live at Summit LA: Every great founder has a second purpose — something outside their main business they're trying to get done in the world. And every successful company is like a Trojan horse, carrying this second purpose forward. No one knows this better than Robert F. Smith. You may know him for his legendary Morehouse commencement speech (in which he promised to pay off the student loan debt of the entire graduating class), but Robert's scaling success and philanthropic work go far beyond that. As founder, chairman and CEO of private equity firm Vista Equity Partners, Robert finds profound ways to serve both his business and his second purpose — liberating people to reach their true potential — at scale. Cameo appearance: Sir Ken Robinson. Lees meer
Live stage photography: Jaime Fernandez (@jaymoxias)
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Ray Dalio: How to embrace conflict
26 november 2019 · 43 min
Want to improve any idea? Find someone who disagrees with it. This is something legendary investor Ray Dalio knows. But there’s a difference between constructive and destructive conflict – and Dalio is a master at spotting the difference. In constructive conflict, a team has a shared goal, whether or not they have differing opinions. And this is the key to success. Cameo appearances: Steve Horgan (USA Field Hockey Director of Umpiring), Daniel Amen (psychiatrist, founder of Amen Clinics). Lees meer
Ray's latest book, Principles for Success, is out now.
Read a transcript of this episode: https://mastersofscale.com
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Raise more money than you need, w/Minted's Mariam Naficy
21 november 2019 · 29 min
Think you've raised enough money for your startup? Think again. You have to run through a minefield of unexpected expenses as an entrepreneur. And you never know where the big opportunity will come from — or if you'll need to make an unexpected, expensive pivot to stay afloat. So always, always raise more money than you think you need. Mariam Naficy shares her white-knuckle experiences founding startups that survived two financial crashes — the online cosmetic company Eve.com in the dotcom-boom ’90s, and founder and the design marketplace Minted.com today. Cameo appearances: Selina Tobaccowala (Evite, Gixo), Daniel Kahneman (Nobel-winning psychologist), Brian Chesky (Airbnb), Amos Kedmey (Wine and Cheese Place). Lees meer
Read a transcript of this interview at: https://mastersofscale.com/mariam-naficy-the-money-episode/
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How to set the drumbeat, w/LinkedIn's Jeff Weiner
15 november 2019 · 40 min
Every leader has to set the drumbeat for their company — the culture, mission, and values that get the entire team in sync. And the rhythm has to be true to them. Jeff Weiner is a master at this. When he was the CEO of LinkedIn, Jeff grew users from 33 million to 660 million, and grew revenue to more than $7 billion. His drumbeat? Compassionate management. Cameo appearances by: Chris Tomson (Vampire Weekend), Monica Worline (Stanford's Center for Compassion and Altruism Research and Education), and Keesa Schreane (host, "You've Been Served"). Lees meer
Chris Tomson is a drummer, singer, and songwriter best known as the drummer of indie rock band Vampire Weekend. He is the lead vocalist and guitarist for Dams of the West, and cohost of the podcast The Road Taken.
Monica Worline, PhD, is CEO of EnlivenWork. She’s the co-author of Awakening Compassion at Work: The Quiet Power that Elevates People and Organizations.
Keesa Schreane is Global Partner Director at Refinitiv and the host and executive producer of Refinitiv Sustainability Perspectives and the host of the podcast You’ve Been Served.
Read a transcript of this interview at: https://mastersofscale.com/jeff-weiner-how-to-set-the-drumbeat/
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