Business & Technology Insights from Capgemini
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312 afleveringen, van nieuw naar oud
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D-GEM – Digital Global Enterprise Model
3 januari 2019 · 20 min
Our Digital Global Enterprise Model © (D-GEM) is unique. It is a market-leading architecture that brings together decades of operational expertise, deep intelligent automation knowledge and our experience across many clients and sectors.
Listen to our experts talking about the impact of #digital, #automation, #RPA and other such technologies on create the new D-GEM model.
In conversation, are our experts Greg Bateup - Source to Pay Global Process Owner, Caroline Schneider - Order to Cash Global Process Owner and Delivery Leader, and Ramakrishnan Suryanarayanan - Transition & Transformation Director. Lees meerYou can access the Innovation nation magazine here – https://www.capgemini.com/business-services-thought-leadership/innovation-nation/innovation-nation-winter-2019/
Connect with our experts on social media –
LinkedIn -
Greg Bateup – https://www.linkedin.com/in/greg-bateup/
Caroline Schneider – https://www.linkedin.com/in/caroline-schneider-1b729831/
Ramakrishnan Suryanarayanan - https://www.linkedin.com/in/ramakrishnansuryanarayanan/Twitter –
Greg Bateup – https://twitter.com/BateupGreg
Ramakrishnan Suryanarayanan - https://twitter.com/RamakrishnanBPOFollow Capgemini Business Services for all the latest trends and insights from Business Services experts. https://twitter.com/CapgeminiBusSvc
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The NRF 2019 Predictions Podcast With Tim Bridges And Emily Twomey
1 januari 2019 · 12 min
Join the conversation - http://bit.ly/retailsbigshow Lees meer
Join our retail experts from around the globe as they share their predictions ahead of NRF 2019: Retail’s Big Show, in New York City. Including, announcements, our latest retail solutions, and exciting news. They will also weigh in on how artificial intelligence and the connected experience is transforming the retail customer journey and creating customer connections, that matter.
Experts Include,
Tim Bridges - Global Sector Lead, Consumer Products, Retail & Distribution at Capgemini. Twitter - @ TimMBridges
Emily Twomey - Global Retail Marketing Lead at Capgemini. Twitter - @ EmilyTwomey
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AI, are you taking the Blue pill or the Red pill?
19 december 2018 · 31 min
Is AI getting us the Matrix or is it our hope for the future? Johan Hallberg, CTO Digital Customer Experience, Scandinavia (https://twitter.com/johanhallberg) and Sicco Maathuis, Innovation Manager Netherlands (https://twitter.com/BrightlingSicco) discuss Artificial Intelligence, Innovation and more. Lees meer
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Elaborer une stratégie cloud au service de l’agilité et de l’innovation
19 december 2018 · 15 min
Les DSI se confrontent au principe de réalité, la migration vers le cloud n’est pas simple et doit être traitée comme un projet stratégique et d’envergure. Elle se pose dans un marché très mouvant avec notamment des catalogues d’offre qui évoluent et s’enrichissent en permanence. Le contexte est propre à chaque entreprise avec des niveaux de maturité très différents d’une organisation à une autre, et qui nécessitent une vision à 360° du portefeuille d’application pour identifier les relations entre applications et faire des choix cohérents d’un point de vue technique comme métier. eAPM est une démarche outillée de Capgemini qui, à partir de la collecte des données décrivant le patrimoine SI d’une organisation permet de tirer parti de son analyse pour construire et sécuriser une trajectoire de transformation, en particulier sur le move-to-cloud. Lees meer
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Reshaping the Future: Unlocking Automation’s Untapped Value
29 november 2018 · 10 min
Whether it’s taking advantage of automation quick wins, those use cases that are not only easy to implement but also have a high benefit upside, or implementing automation use cases on a larger scale, the new report by the Capgemini Research Institute “Reshaping the future: unlocking automation’s untapped value” shows that organizations are not yet taking full advantage of the benefits of automation. Lees meer
The Capgemini Research Institute surveyed more than 700 senior executives who are experimenting with or implementing automation and found that few organizations are deploying multiple use cases at scale (i.e. implementations that go beyond pilot and test projects and are adopted at a larger scale across business units, functions or geographies). This is despite forecasts that cost savings of $32 billion to $165 billion could be realized across sectors (including automotive, retail, utilities, and manufacturing) over the next five years by implementing automation at scale. Of those organizations that are experimenting with or implementing automation, 25% are using automation at scale in the Automotive sector, followed by Industrial Manufacturing and Retail, both at 15%.
The report also reveals where organizations are seeing the greatest benefits in terms of their back-, middle- and front-office operations and key recommendations for how organizations can scale their automation efforts, drawing on the best practices of automation leaders. Download the report here. https://goo.gl/3tH2y6
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Contract management 101
14 november 2018 · 12 min
In this podcast our contract management experts Agnieszka Chmiel, Mani Agarwal and Radoslaw Kowalski talk about the importance of contract management. They discuss how contract lifecycle management (https://goo.gl/c2yD6f) is not just limited to the legal team anymore and the business has a greater role to play in it. Have a listen and feel free to connect with our experts if you wish to discuss this in detail. Lees meer
Participants Social handles:
Agnieszka Chmiel – Head of iCCM/CCO Operations at Capgemini
LinkedIn - https://www.linkedin.com/in/agnieszka-chmiel-5b249062/
Twitter - https://twitter.com/AgnChmielMani Agarwal – Director, Head of Contract Compliance & Optimization
LinkedIn – https://www.linkedin.com/in/maniagarwal/
Twitter – https://twitter.com/mani_aginRadoslaw Kowalski – https://www.linkedin.com/in/radek-kowalski-15131021/
Capgemini Business Services: https://twitter.com/CapgeminiBusSvc
Image Source: doclogix.com
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Cloud automation: Episode 6 - Is your IT fast enough?
14 november 2018 · 26 min
Created in partnership with CIO from IDG, episode 6 of the cloud automation podcast series explores what does it take for IT to support and drive innovation?
Is your IT meeting the demands of your business and today’s competitive markets, or is it holding you back, preventing the business from responding to its customers and opening the way for competitors to grab your market share?
Visit (goo.gl/cqpUmz) to learn more.
Speakers
• Jean-Marc Defaut (https://fr.linkedin.com/in/jeanmarcdefaut), Cloud Chief Operating Officer for Europe
• Frank Smith (https://www.linkedin.com/in/francissmith), Managing Delivery Architect
• Charlotte Jee, Technology Journalist Lees meer -
WEMO 2018: Key trends in the European Energy & Utilities market
12 november 2018 · 14 min
Vito Labate in conversation with Colette Lewiner, the Energy Advisor to the Capgemini Chairman and Philippe Vié, Director of Energy & Utilities, discuss the key trends and topics that are affecting European Utilities as per our latest World Energy Markets Observatory (WEMO) report. Lees meer
This is the third podcast in the series for the transformation of Energy & Utilities companies to better serve their customers in the digital age. To learn more about WEMO, click here https://goo.gl/Nw8pqR
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WEMO 2018: Key trends in the North American Energy & Utilities market
12 november 2018 · 6 min
Vito Labate in conversation with Perry Stoneman, Energy & Utilities global sector leader, discuss the key trends that are affecting the North American Utilities market as per our latest World Energy Markets Observatory (WEMO) report. Lees meer
This is the second podcast in the series for the transformation of Energy & Utilities companies to better serve their customers in the digital age. To learn more about WEMO, click here https://goo.gl/Nw8pqR
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Cloud automation: Episode 5 - Born-in-the-cloud vs established co.: Who is best set for success?
31 oktober 2018 · 24 min
Created in partnership with CIO from IDG, episode 5 of the cloud automation podcast series look at the completion between cloud-native companies versus established ‘legacy’ enterprises.
On the one hand, we have companies constrained by years of attachment to less-flexible, on premise technology but striving to increase their agility through cloud. On the other, we have fast-moving start-ups looking to challenge the incumbents through a DevOps mentality, using software and data to act, react and innovate at speed. So, which group is best set for success? Lees meerVisit (goo.gl/cqpUmz) to learn more.
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WEMO 2018: Defining the key global Energy & Utilities trends
30 oktober 2018 · 9 min
Vito Labate in conversation with Perry Stoneman, Energy & Utilities global sector leader, discuss the launch of the World Energy Markets Observatory (WEMO) report 2018 and the key trends and topics that are affecting Utilities across various regions like North America, Europe, Asia-Pacific and more. Lees meer
This is the first podcast in the series for the transformation of Energy & Utilities companies to better serve their customers in the digital age. To register for your copy of WEMO, click here https://goo.gl/TgAQtx
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The SAP Customer Experience Roundtable with Capgemini
27 oktober 2018 · 20 min
Listen to the latest roundtable discussion with four of our leading #CX and commerce experts from around the globe, as they weigh in on the developments and expectations for the year ahead, giving us a fresh global perspective on the future of customer experience. Lees meer
Experts include:
Naresh Khanduri: (www.linkedin.com/in/nareshkhanduri/)
Aurelien Segond: www.linkedin.com/in/aurelien-segond-614b866/
Don Swalinski: https://www.linkedin.com/in/swalinski/
Nitin Mohan: https://www.linkedin.com/in/nitin-mohan/
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Our Oracle cloud journey and what sets us apart
22 oktober 2018 · 15 min
Our Global Oracle Partner Executive Jane Arnold Hommet (https://www.linkedin.com/in/jane-arnold-hommet-5708a327/) in conversation with top experts Jim Langford (https://www.linkedin.com/in/jim-langford-197619/), Mark Albon (https://www.linkedin.com/in/markalbon/) and Vijay Shanbhag (https://www.linkedin.com/in/vijayshanbhag/) discuss various Oracle cloud projects that we’ve undertaken this year, and what sets us apart in the market from other Oracle partners. Lees meer
Get in touch with the experts at Oracle OpenWorld 2018 or comment below to initiate a conversation.
For more OOW 18 details: https://goo.gl/UscW1R
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What sets apart NetSuite’s software solution?
19 oktober 2018 · 9 min
Oracle expert Cindy Cronin (https://www.linkedin.com/in/cindy-cronin-a453941/) in conversation with our NetSuite practice lead Matt Haller (https://www.linkedin.com/in/matt-haller-b2a1a63/) to discuss the comprehensive NetSuite solution and the various benefits that companies are deriving from this unique solution. Lees meer
Get in touch with Matt and Cindy at Oracle OpenWorld 2018 or comments below to initiate a conversation.
For more OOW 18 details: https://goo.gl/UscW1R
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Cloud automation: Episode 4 - DevOps or NoOps: Which is the future?
17 oktober 2018 · 21 min
Created in partnership with CIO from IDG, episode 4 of the cloud automation podcast series explores whether companies should be preparing to go beyond DevOps and adopt NoOps methodology.
Cloud automation and DevOps are already transforming IT for many enterprises and making their operations more efficient. Now, however, some enterprises are taking this concept one step further by completely automating the deployment, monitoring and management of applications, as well as the underlying infrastructure that supports them. In theory, you could run applications and services without any operations whatsoever. But the question remains: Is it practical? Lees meerVisit (goo.gl/cqpUmz) to learn more.
Speakers
• Ben Scowen (twitter.com/bescowen) – xPaaS Business Lead, Capgemini Cloud Platform
• Stuart Ball (https://uk.linkedin.com/in/stuart-ball-a352884) – Vice President
• Charlotte Jee, Technology Journalist -
Latest in Oracle: APIs, Chatbots, Java & more
15 oktober 2018 · 12 min
With Oracle OpenWorld 2018 just a week away our experts Luis Weir (https://twitter.com/Luisw19) and Soham Dasgupta (https://twitter.com/iamsoham) discuss their sessions at Code One and OpenWorld, and how much they are looking forward to talking about APIs, Java, Chatbots and more. Get in touch with them at their sessions or join the conversation below, we welcome your comments! Lees meer
For more session details: https://goo.gl/UscW1R
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DSO-DNO Journey: How the DSO of the future will create value
12 oktober 2018 · 20 min
UK's power sector is undergoing disruption and the DSO-DNO is leading it. In the second podcast of the DSO-DNO journey series, our experts Mike Wilks (www.linkedin.com/in/mike-wilks-15014833/) and Dr. David Butcher (www.linkedin.com/in/drdavidbutcher/) discuss how the DSOs will continue to create value in UK.
Get in touch with them to join the conversation, we welcome your comments!
Learn more: https://goo.gl/zcxK9H Lees meer -
Cloud automation: Episode 3 - How do you transform your organization for DevOps?
4 oktober 2018 · 27 min
Created in partnership with CIO from IDG, episode 3 of the cloud automation podcast series explores the key ingredients required to develop a good DevOps strategy – vision, leadership, communication, collaboration and most of all, a great deal of persistence.
Embracing the DevOps methodology is daunting for many businesses, requiring not just a change of development processes, but a major shift in processes and mindset. How can businesses begin their transition? The best start is to set your goals – working out which objectives you want to meet, which bottlenecks and pain points you’re trying to solve, then tying this into an over-arching vision. Lees meerVisit (https://goo.gl/cqpUmz) to learn more.
Speakers
Jennifer Jones (https://www.linkedin.com/in/jennifer-jones-85131a4), Capgemini Engagement Delivery Lead
Sarah Pope (https://www.linkedin.com/in/sarahpope1), VP for the
Digital Innovation and Advisory Group at Capgemini
Charlotte Jee, Technology Journalist
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The SAP CX Solutions 2018 Predictions Podcast
3 oktober 2018 · 13 min
Description: Join our experts from around the globe as they share their predictions around the SAP Customer Experience Live Summit, including announcements, new products and exciting news. They will also weigh in on how the connected experience is transforming the customer journey and what implications it could have on each part of our businesses. Lees meer
Experts include:
Naresh Khanduri: (https://www.linkedin.com/in/nareshkhanduri/)
Dave Harrelson: (https://www.linkedin.com/in/davidharrelson/)
Heiko Jung: (https://www.linkedin.com/in/heiko-jung-530126b7/)
Aurelien Segond:(https://www.linkedin.com/in/aurelien-segond-614b866/)
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Business Performance is The Ultimate IT KPI
1 oktober 2018 · 23 min
Application strategy leader Philippe Roques in conversation with CTO Frank Wammes about performance through demand management and best practices. Learn how your Application landscape can leverage business performance: https://goo.gl/TcyjDo Lees meer
Get in touch with Philippe Roques at philippe.a.roques@capgemini.com or on LinkedIn (https://www.linkedin.com/in/philippe-roques-320b301/)
Learn why mastering the legacy is a prerequisite to Digital transformation success in Philippe’s latest blog: https://goo.gl/ZYbHWP
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World Quality Report 18 -19: Unraveling the key Testing & QA trends
1 oktober 2018 · 22 min
Quality and its perception can convert customers to ambassadors or send you back to the drawing board. But just how correlated is quality assurance and customer experience? The World Quality Report 2018-19 has a few pointers.
This annual report is a global benchmark, examining the state of application quality and testing practices across multiple industries in 32 countries Lees meerDownload your copy of the 10th edition of World Quality Report : https://goo.gl/KyY4ML
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IA, Bientôt Notre 6e Sens - PART 3
1 oktober 2018 · 15 min
L’IA prolonge nos capacités, rien de plus naturel alors que de l’appréhender comme un nouveau sens qui favorise l’émergence de nouvelles opportunités dans l’univers professionnel.
Quelle remise en question pour les entreprises, nouveaux modèles, nouvelles approches ?
Le 20 septembre 2018, Capgemini a organisé une soirée exceptionnelle réunissant grandes entreprises, startups et experts,
sur le format original d’une émission de radio animée par Usbek & Rica, le média qui explore le futur. Lees meer -
IA, Bientôt Notre 6e Sens - PART 2
1 oktober 2018 · 16 min
L’IA prolonge nos capacités, rien de plus naturel alors que de l’appréhender comme un nouveau sens qui favorise l’émergence de nouvelles opportunités dans l’univers professionnel.
Quelle remise en question pour les entreprises, nouveaux modèles, nouvelles approches ?
Le 20 septembre 2018, Capgemini a organisé une soirée exceptionnelle réunissant grandes entreprises, startups et experts,
sur le format original d’une émission de radio animée par Usbek & Rica, le média qui explore le futur. Lees meer -
IA, Bientôt Notre 6e Sens - PART 1
1 oktober 2018 · 9 min
L’IA prolonge nos capacités, rien de plus naturel alors que de l’appréhender comme un nouveau sens qui favorise l’émergence de nouvelles opportunités dans l’univers professionnel.
Quelle remise en question pour les entreprises, nouveaux modèles, nouvelles approches ?
Le 20 septembre 2018, Capgemini a organisé une soirée exceptionnelle réunissant grandes entreprises, startups et experts,
sur le format original d’une émission de radio animée par Usbek & Rica, le média qui explore le futur. Lees meer -
Customer Service Operations in The Digital Era: A Technology Enablement Perspective
24 september 2018 · 10 min
Join Sjoerd Albers (https://twitter.com/sjoerdas82), our Salesforce consultant, as he initiates an interesting conversation around changing customer expectation with our Capgemini Netherland’s Director of industry 4.0, Rajat Sabharwal (https://www.linkedin.com/in/rajat-sabharwal-5266687/) They go on to speak about Salesforce technologies that now affect the ways the manufacturing industry looks at customer experience and services in general. They go on to talk about service cloud, field service lightning, communities and IoT. Have a listen. Lees meer
Connect with us at Dreamforce 2018: bit.ly/2xreZun
Image Source: Clicksoftware.com
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Introducing AR & VR in Operations with Jerome Buvat
21 september 2018 · 9 min
"Virtual and augmented reality are two technologies most commonly associated with consumers, but are quickly being adopted by organizations for use in their operations. According to our recent report, half of all large enterprises that are currently not implementing AR and VR technologies in their business operations, expect it to be mainstream in their organization within the next three years. Lees meer
Our latest report, “Augmented and Virtual Reality in Operations: A guide for investment”, surveys over 700 individuals with considerable knowledge of their organization’s AR/VR initiatives. The report provides insights on the ways enterprises are using immersive technology and the benefits they are beginning to see – which are found to be either meeting or beating the expectations of 82% of enterprises.
Across multiple industries, the report also revealed that two thirds of businesses see AR as more relevant than VR, despite being more complex to implement. Increased productivity and efficiency are found to be top benefits for AR, whereas improvements in safety and efficiency are top benefits for VR. For both technologies – repair and maintenance are revealed to be the most popular use case.
However, the report also identified some key challenges which are inhibiting the potential growth of immersive technologies in enterprises, including a shortage of in-house expertise and outdated infrastructure.
Download the research report to discover:
How AR/VR is being used today
Where organizations should invest
How companies can either begin or evolve their initiatives" -
Digital Learning Operations with Anjali Pendlebury Green
20 september 2018 · 16 min
Digital Learning Operations can lead to a more switched-on, curious and agile workforce, significant cost savings and a stronger employer brand. HR Transformation expert, Anjali Pendlebury Green explains how in this podcast.
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Service Integration and Management (SIAM) from Capgemini
20 september 2018 · 10 min
Fail to prepare for digital transformation, and you’re preparing to fail Lees meer
Service Integration and Management(SIAM) from Capgemini helps the world’s leading organizations deliver consistently high-quality IT services through cutting-edge technology and a deep knowledge. Chris King, expert in Service Integration explains how.
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Capgemini’s Future Ready EPaaS: The Next Gen - Endpoint Security
20 september 2018 · 19 min
Traditional anti-virus end-point security solutions are not powerful enough to safeguard modern endpoints against a new breed of cyber-attack, zero-day attacks and Advanced Persistent Threats. Pramod Kuksal, Global Head of Future Ready EPaaS at Capgemini spoke to Richard Starnes, Chief Security Strategist at Capgemini about the challenges organizations are facing for endpoint security and how to overcome them. Lees meer
To know more, visit: https://goo.gl/6bskhG
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Business Impact on Organizations When They Implement Salesforce Technologies
20 september 2018 · 15 min
Our Salesforce experts talk about the importance of having a real business impact for organizations implementing Digital enabling technologies. They go on to talk about addressing clients’ changing business needs and using latest digital technologies to achieve tangible business outcomes. Join the conversation with Eustache Bountzoukos (linkedin.com/in/eustache-bountzoukos-89b18623), senior Salesforce Consultant as he speaks with (https://twitter.com/pradiptobasu)Digital Transformation leader and Chief Digital Officer at Capgemini Netherlands about diverse business value centric topics around the salesforce technology product portfolio. Lees meer
Connect with us at Dreamforce 2018: https://bit.ly/2xreZun
Image Credits: mojix.com
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Cloud automation: Episode 2 - Is your DevOps strategy putting jobs at risk?
19 september 2018 · 26 min
Created in partnership with CIO from IDG, episode 2 of the cloud automation podcast series investigates if DevOps is killing jobs or simply changing them and how will it impact the training and reskilling of resources.
Forward-thinking enterprises are embracing new technologies such as DevOps to grow more agile, stay relevant and compete more effectively. DevOps goes hand-in-hand with automation, transforming development, testing, deployment and operations while improving IT efficiency. Yet for all the positives surrounding DevOps and automation, there are concerns about the potential implications.
Does breaking down the silos between operations and development mean fewer jobs on both sides? Is automating elements of development, testing, deployment and operations putting IT jobs at risk?
Visit www.capgemini.com/cloud to learn more.
Speakers
• Joe Coyle (https://twitter.com/josephcoyleusa) – Global CTO for Cloud Services, Capgemini
• Charlie Li (https://twitter.com/CharlieLi_Cloud) – Chief Cloud Officer for Capgemini North America
• Charlotte Jee, Technology Journalist Lees meer -
Cloud automation: Episode 1 - What tools do you need to achieve your DevOps ambitions?
5 september 2018 · 22 min
Created in partnership with CIO from IDG, episode 1 of the Cloud automation podcast series examines the DevOps philosophy that is fast gaining traction among CIOs.
A recent IDG survey found that 54% of IT executives were using DevOps in some part of their businesses. By unifying development and operations, DevOps supports a faster, more responsive style of software development, where the inherent feedback loops work to resolve issues faster and promote innovation. Yet DevOps isn’t a product you can buy and deploy, or even a methodology you can just roll-out. It’s a combination of technologies, tools, processes and cultural change, all of which need to be in place.
Visit www.capgemini.com/cloud to learn more. Lees meerSpeakers:
Ben Scowen (twitter.com/bescowen) - xPaaS Business Lead, Capgemini Cloud Platform
Amanda Clay (twitter.com/mandclay)- xPaaS Product Marketing Lead, Capgemini Cloud Platform
Charlotte Jee - Techworld Editor -
STHLM Tech Fest 2018: Johan Hallberg In Conversation With Tyler Crowley
27 augustus 2018 · 39 min
As a part of our dedication to innovation, the Capgemini AIE will be this year’s main sponsor of STHLM Tech Fest, where 5,000+ innovators and startup ecosystem leaders will gather to share the latest in technology. Johan Hallberg, (https://twitter.com/johanhallberg) Our CTO for Digital Customer Experience in Sweden has a detailed conversation with Tyler Crowley, (https://twitter.com/steepdecline) Founder / Organizer at STHLM Tech Meetup about this year's meetup. Lees meer
Complete agenda here: http://www.sthlmtechweek.com/
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DSO-DNO Journey: Drivers and the Future state of the industry
23 augustus 2018 · 20 min
There is a massive power sector change underway and it's being lead by the DSO-DNO. Our experts, Mike Wilks (https://www.linkedin.com/in/mike-wilks-15014833/) and Dr. David Butcher (https://www.linkedin.com/in/drdavidbutcher/) discuss what is driving this change in the power distribution system and what does the power distribution system of the future look like? Get in touch with them to join the conversation, we welcome your comments! Lees meer
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Rise of the “Digital Twin” and how it’s changing the world
21 augustus 2018 · 14 min
The second podcast in the ADMnext series is on Digital Twins. Digital transformation program manager Priya Patra discusses everything you need to know about the rise of the “Digital Twin” and how it’s changing the world. She discusses some interesting examples from sectors like space exploration and Energy & Utilities.
Get in touch with Priya via mail at Priya.patra@capgemini.com or contact her on Twitter (@priyapatra) or LinkedIn (https://www.linkedin.com/in/priyapatra/) Lees meerLinks from World IoT Congress 2015:
• https://www.iotsworldcongress.com/photos-videos/ges-digital-twin-and-industrial-internet-leadership-colin-parris-ge/
• https://www.media.mit.edu/people/joep/projects/
• https://www.iiconsortium.org/
• https://www.iiconsortium.org/iiot-world-tour/turin-17/CyberPhysical_Systems_Era_Robert_Plana_GE_Digital_2.pdf -
Staffing Direct Podcast: Innovative Solutions To Resolve Staffing Challenges
7 augustus 2018 · 7 min
The Staffing and Professional Services industry is facing unique challenges in today's world. In this podcast, OSL Finance capability leader, Chris Romac takes a look at some of these challenges and how Capgemini is resolving these with innovative solutions. Lees meer
If you have questions about your staffing challenges and would like insight into how you can address them, you can connect with Chris on Twitter (@RomacChris) or on LinkedIn (https://www.linkedin.com/in/chris-romac-3b20943/)
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What Should Enterprises Do To Reinforce Their Applications' Security?
27 juli 2018 · 31 min
Listen in to Terence Stamp (https://www.linkedin.com/in/tnstamp) & Juan Carlos Pascual(https://twitter.com/jkpascual) as they discuss the ways in which organizations can reinforce their applications' security, the impact of GDPR & emerging technologies on applications' security. Lees meer
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Market trends in Application Services
13 juli 2018 · 12 min
Head of Solutions & Service Innovation for Application Services, Gary James (https://www.linkedin.com/in/garyjamescapgemini/) discusses key trends that have occurred in the Application Services market and how these trends will evolve in the years to come.
Gary also talks about constraints faced by CIOs in the podcast. He has written two blogs on the subject that elaborate on the topic.
The constrained CIO—case study 1— unique supply chain challenges on a global scale: https://goo.gl/dCr4qY
The constrained CIO—case study 2—building the shiny town in the shadow of the old: https://goo.gl/vXMNg3 Lees meer -
Delivering the Digital Workplace: Opportunities and Challenges
12 juli 2018 · 10 min
The end-user market landscape is changing dramatically - digital transformation, mobility, consumerization, and rising workforce decentralization are the buzzwords today. In view of this, we have launched the Connected Employee Experience portfolio of offers – Connected Workplace, Connected Office and Connected Employee – bringing in new choices and flexibility to support employees and improve engagements and interactions.
Get more details on https://goo.gl/ZTKwKc Lees meer -
Digital user experience can lead to better product decision
10 juli 2018 · 13 min
It is a well-known fact that for winning more business and financial growth of the company, it is important to design applications with a user-first mindset. In this podcast, Vijay Karna, Business Process Change Management Leader talks about how happy users can become your most influential brand ambassadors, and how user experience enhances user productivity and builds efficiency. He also spoke with Anastasiya Kroepfl, our Business Process Change Manager about how a good digital user experience can help companies lower support costs and help them in making better product decisions. Lees meer
Participants – Vijay Karna - https://twitter.com/Vijay_Karna
Host - Anastasiya Kroepfl - https://www.linkedin.com/in/anastasiya-koepfl-phd/ -
The Secret to Winning Customers’ Hearts with AI: Add Human Intelligence
9 juli 2018 · 6 min
Artificial intelligence (AI) is giving customer experience a shot in the arm. Organizations are increasingly adopting conversational chatbots for providing customer service. Airports around the world are investing in mobile androids that help travelers with directions. Hotels are experimenting with voice-assisted in-room controls. How consumers engage with businesses is evolving dramatically and organizations are using this technology to achieve a range of business goals. To understand AI’s impact on customer experience in particular, our new research, The Secret to Winning Customers’ Hearts with Artificial Intelligence: Add Human Intelligence, explores how consumers perceive AI and which interactions they believe could be better delivered by humans, which by AI, and which by a mix of humans and AI. In this podcast, Jerome Buvat, Head of Capgemini's Digital Transformation Institute gives us a glimpse into the key findings. Download the report: The Secret to Winning Customers’ Hearts with Artificial Intelligence: Add Human Intelligence. https://goo.gl/nxAUZS Lees meer
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Introducing Digital Mastery with Jerome Buvat
2 juli 2018 · 9 min
There is no doubt that organizations understand the importance of digital transformation. Worldwide spending on digital transformation technologies – hardware, software, and services – is expected to cross the $2 trillion mark by 2021. Lees meer
But, are organizations turning these investments into successful transformation journeys? In our 2012 research with the MIT Center for Digital Business, we established that a high-performing cohort of organizations – digital masters – outperformed their peers in every industry. Six years on we undertook new research to gauge whether large organizations have mastered the art and the science of digital transformation and one would expect the level of digital mastery to have progressed from 2012.
Download the report: https://goo.gl/cjiSJr
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Introducing Digital Engineering: The new growth engine for discrete manufacturers wth Jerome Buvat
29 juni 2018 · 9 min
"Product-based business models are being disrupted by service-based business model, new skills are needed in a world of smart products, and innovation success depends on the effectiveness of a company’s open ecosystem. Lees meer
Capgemini's recent research examines how manufacturers are balancing two priorities: using digital to get legacy products to market quicker while investing in new smart products to capitalize on the servitization opportunity (deriving revenues from services).
Download the report: https://goo.gl/Hd59o3"
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The 2018 SAPPHIRE NOW Post-Event Predictions Podcast
20 juni 2018 · 23 min
Join our experts from around the globe as reflect on the announcements made at SAPPHIRE NOW on C4HANA, SAP Intelligent Enterprise, S/4HANA Cloud. They provide insights
into how this will affect how we engage with our clients and provide new opportunities within Fast Digital for Discrete Industries. They discuss how SAP is planning to revolutionize the customer journey with the new C/4 HANA platform embracing the SAP Intelligent Enterprise. Lees meer -
Security Operations Center: opting for the right strategy
20 juni 2018 · 15 min
Christer Jansson (www.linkedin.com/in/christerjansson/) and Richard Starnes (twitter.com/rrstarnes) discuss the advantages of a Managed Security Operations Center, either dedicated or multi-client, and how it can help organizations face the increase in the frequency, scope and sophistication of cyber attacks.
https://goo.gl/YLRnUs Lees meer -
Engagement Layer: Can you re-imagine your business processes with it?
8 juni 2018 · 27 min
Engagement Layer is a powerful approach to deliver digital initiatives with minimum disruption and faster return on investment. Experts Sowmi Jagadeeshi (https://www.linkedin.com/in/sowmijagadeeshi) and Josh Hoyt (https://www.linkedin.com/in/josh-hoyt-10313a2/) discuss how your business processes can be transformed with an engagement layer. Get in touch with them to join the conversation, we welcome your comments! Lees meer
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The 2018 SAPPHIRE NOW Predictions Podcast
30 mei 2018 · 27 min
Join our experts from around the globe as they share their predictions around sapphire now including announcements, new products and exciting news. Our experts will weigh in on areas of retail, Fast Digital for Discrete Industries and along with the SAP family of solutions including HANA and Leonardo. Lees meer
Experts include:
Frank Wammes, Capgemini CTO (https://twitter.com/fwammes)
Dave’s Harrelson of LYONSCG, of the Capgemini family (https://www.linkedin.com/in/davidharrelson )
Alex Bulat, S/4 HANA expert (https://twitter.com/AlexBulat)
Philippe D’Amato, Fast Digital for Discrete Industries (https://twitter.com/phdamato)
Sunil Avhad, Digital Innovation (https://twitter.com/Sunil_Avhad) -
Game On With Frank Wammes & Johan Hallberg
30 mei 2018 · 25 min
The conversation continues and keeps getting better with Frank Wammes, CTO Continental Europe (https://twitter.com/fwammes)and Johan Hallberg, CTO DCX, Sweden (https://twitter.com/johanhallberg) Lees meer
Listen to this sensational podcast and send in your topic requests to Frank & Johan to address upon in their next podcast.
Image Source: novoed.com
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Artificial Intelligence Decoded with Google
24 mei 2018 · 19 min
Rajen Sheth, Senior Director of Product Management at Google Cloud Artificial Intelligence & Ron Tolido, Global CTO of Insights & Data at Capgemini(https://twitter.com/rtolido)join us to chat about the Digital Transformation Institute’s research on Artificial Intelligence in the eleventh edition of the DIgital Transformation Review. Lees meer
Download the report: https://goo.gl/1z2Btm
Subscribe to newsletter: Capgemini.com/DigitalTransformationInstitute
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Look beyond the compliance side of GDPR
23 mei 2018 · 25 min
Join Graham Hunt (www.linkedin.com/in/graham-hunt-7395671a/) & Patricia Evans (www.linkedin.com/in/patriciaevans/) as they discuss the findings from our new survey on how organizations can gain competitive advantage by seizing the opportunities brought by GDPR. Lees meer
Read our report here: goo.gl/c6HvE1