Think Fast Talk Smart: Communication Techniques
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339 afleveringen, van nieuw naar oud
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88. Rethinks: Leading From Home – How to Create the Right Environment for Communication
2 mei 2023 · 21 min
*This episode of Think Fast, Talk Smart won "Best Business Podcast Episode" at the 2023 Webby Awards.* Lees meer
“You’re not going to hit the mark with everybody, but you still need to be mindful of everybody,” says Jonathan Levav, a professor of marketing at Stanford Graduate School of Business. “That’s critical to create an environment where communication is effective.”
In this podcast episode, Levav sits down with podcast host Matt Abrahams to talk about how to lead from home and how to foster an environment for creativity, innovation, and collaboration.
It’s not just maintaining a company culture, it’s about establishing what that culture is online, Levav says. “How can you encourage those serendipitous conversations that tend to happen in person?”
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87. Know What You’re Saying: How Communicating Tests Our Understanding
25 april 2023 · 20 min
We’ve all been there — we think we understand something, but when it comes time to explain it to someone else, we flounder. Lees meer
According to Gregory LaBlanc, a lecturer in management at Stanford GSB, attempting to communicate concepts reveals whether or not we properly grasped them in the first place. “If you think you understand something but you're incapable of communicating it, it probably means that you don't really understand it,” he says.
For communication to be effective, LaBlanc says it’s not enough to transmit a message. As he and Matt Abrahams discuss on this episode of Think Fast, Talk Smart, we have to be skilled translators, adept at decoding our ideas and recoding them in ways our audience will understand.
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86. Building Habits: The Key to Lasting Behavior Change
18 april 2023 · 19 min
Whether you want to read more books or exercise more regularly, BJ Fogg has good news. “Habits are easier to form than most people think,” he says, “If you do it in the right way.” Lees meer
As the founder and director of Stanford's Behavior Design Lab, Fogg has devoted much of his career to researching human psychology, motivation, and behavior. According to him, habit formation isn’t a product of simply doing something over and over again. “It's not a function of repetition,” he says, “it's a function of emotion.”
As Fogg discusses with host Matt Abrahams in this episode of Think Fast, Talk Smart, bringing our behavior in line with our goals is easier than we think — we just have to know the emotional levers to pull.
Episode Reference Links:
Fogg's Book: Tiny Habits
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85. Rethinks: Don't Get Lost in Translation
11 april 2023 · 14 min
Having to communicate in a language other than our native tongue can be quite a challenge, especially without a script or prepared speech. Lees meer
In this "Rethinks" episode, we revisit Matt's conversation with Kenneth Romeo about specific tactics that non-native speakers can use to handle in-the-moment challenges. Romeo also discusses why letting go of perfection is a key step toward speaking with confidence.
Romeo has served as the associate director of the Stanford Language Center and a teacher of English to non-native speakers through Stanford Continuing Studies. Romeo is a professor at Waseda University in Japan.
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84. Quick Thinks: How Others Define Us
4 april 2023 · 15 min
“The self is incompatible with freedom, the way most people understand it, because the self is a constraint,” says social psychologist and professor of organizational behavior Brian Lowery. “The ‘you’ you’re talking about is actually the relationships you have, the social interactions you have and the cultural context you exist in." Lees meer
In this Quick Thinks episode of Think Fast, Talk Smart, Lowery sits down with podcast host and lecturer in strategic communications Matt Abrahams to talk about his new book, Selfless: The Social Creation of You. Lowery argues that there is no essential “self” — our selves are creations of those we interact with — exploring what that means for who we can be and who we allow others to be. He also shares research on how asking deeply personal questions can be a tool for deepening relationships.
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83. You Need a Manifesto: How to Communicate Your Convictions
28 maart 2023 · 19 min
“If you're not living life according to your own values, you're most likely living them according to someone else's,” says Charlotte Burgess-Auburn. Lees meer
Burgess-Auburn is a designer, artist, educator, and the Director of Community at the d.school. With her recently published guide, You Need A Manifesto: How To Craft Your Convictions And Put Them To Work, she aims to help people identify their core values and then codify them to chart a course of meaning and purpose.
“A manifesto is a statement of purpose and a script for action,” she says, “a compass [and] navigation tool to help you find your way.” As she and Matt Abrahams discuss on this episode of Think Fast, Talk Smart, a personal manifesto can help us communicate our deepest values — first to ourselves, and then to the world.
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82. It’s Not About You: Why Effective Communicators Put Others First
21 maart 2023 · 22 min
It’s easy to feel like the star of the show when giving a presentation. But according to communication guru Nancy Duarte, you’re not the hero of this story. Lees meer
For Duarte, founder and CEO of world-renowned communication consulting firm Duarte Inc, effective communication is built on the foundation of empathy, which means considering your audience first and foremost. “All the attention is on us. But in reality, the audience is the one,” she says. “If they don’t leave with your idea adopted, your idea is going to die.”
How can presenters use empathy to put their audience at center stage? As Duarte discusses with host Matt Abrahams in this episode of Think Fast, Talk Smart, it’s about seeking to understand before you start speaking.
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81. Fact or Fiction? How to Communicate When We Hold Different Beliefs
14 maart 2023 · 21 min
Why does disagreement feel so personal? According to author, journalist, and physician Seema Yasmin, it’s because beliefs aren’t just about what we think, they’re about who we are. Lees meer
“What [people] believe is entrenched in them, and it’s to do with their sense of belonging and their sense of identity,” says Yasmin. Whether we’re butting heads over something trivial like sports or something major like COVID-19 vaccines, Yasmin points out that the disagreement is just the surface — underneath are complex layers of geopolitics, history, language, dialect, culture, faith, family history, and power hierarchies.
So how do we show compassion to others, especially when we disagree with them? Yasmin and host Matt Abrahams explore strategies for more empathetic communication in this episode of Think Fast, Talk Smart.
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80. Magic Words: Change What You Say to Inspire and Influence Others
8 maart 2023 · 28 min
Words have impact. But when it comes to enchanting audiences and captivating with communication, Jonah Berger, PhD ’07, says some words are more potent than others. Lees meer
Berger is a Wharton School professor and an internationally bestselling author. His most recent book, Magic Words: What to Say to Get Your Way, identifies language we can use to communicate more effectively in all sorts of personal and professional contexts. “Subtle shifts in language can have a huge impact on everything from convincing clients and holding attention to connecting with loved ones in our lives,” Berger says.
Magic words allow us to change minds, engage audiences, and drive action. In this episode of Think Fast, Talk Smart, Berger and host Matt Abrahams discuss how we can leverage their power in our own communication.
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79. Equity by Design: How Diversity Ignites Creativity
28 februari 2023 · 24 min
If we want healthier companies, schools, and teams associate professor of organizational behavior Adina Sterling says investing in the health of marginalized groups “can have enormous spillover effects for everyone.” Lees meer
Sterling is an organizational theorist and economic sociologist whose research explores how human relationships affect organizations and markets. As she says, “The outcomes that individuals, groups, and organizations experience have to do with the social networks that they have.”
In her class and lab, Equity by Design, Sterling explores the structural and cultural drivers of workplace inequality. In this episode of Think Fast Talk Smart, she and Matt Abrahams discuss how organizations can leverage social networks, DE&I efforts, and better communication to create better outcomes for individuals and the collective.
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78. Three Guiding Principles for Successful Communication
14 februari 2023 · 25 min
To celebrate our 75th episode, we hosted a live "Ask Me Anything" event with Matt. In this global gathering, listeners called in with questions ranging from making a first impression and giving negative feedback to presenting virtually and the worst communication advice Matt's ever received. In addition to audience questions, Matt also shares a short lecture to outline his top three guiding principles when it comes to being a confidence speaker and leader. Lees meer
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77. Quick Thinks: AI Has Entered The Chat – A "Conversation" with ChatGPT
7 februari 2023 · 9 min
In this "Quick Thinks" episode, host Matt Abrahams interviews ChatGPT, an AI natural language processing chatbot, about its purpose, sources of information, ethical considerations, and the importance of human communication skills. Lees meer
To produce this episode, Matt typed his questions to ask ChatGPT, then recorded them in the studio. Producers then used Descript Overdub to "read" ChatGPT's responses.
The purpose of ChatGPT is to provide informative and accurate responses to questions in natural language.
ChatGPT uses vast amounts of text data from the internet to generate responses based on patterns it has seen in the data.
It is important to critically evaluate ChatGPT's responses and not rely on them as the sole source of information.
The ultimate responsibility for ensuring academic integrity and ethical behavior lies with the individuals using ChatGPT.
Effective communication skills are still essential, even with the existence of ChatGPT, as it cannot replace the human interaction and emotional intelligence that comes with face-to-face communication.
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76. Change My Mind: Using “Pre-suasion” to Influence Others
24 januari 2023 · 28 min
Want to change someone’s mind? First, explains Robert Cialdini, you have to change their framing. Lees meer
For Cialdini, the Regent's Professor Emeritus of Psychology and Marketing at Arizona State University, persuasion begins before we even deliver our pitch or presentation. Through what he calls “Pre-suasion,” communicators can prime audiences to receive messages in a specific way, simply by drawing their attention in specific directions.
“It involves focusing people on—putting them in mind of—those motivators before they encounter [them] in the communicator’s message,” Cialdini says, “bringing people’s focus of attention onto something that is nested in the message…before that message is delivered, so they have been readied for the concept.”
In this episode, Matt Abrahams and Cialdini talk about the motivating power of FOMO, getting better advice from others, and how your next wine purchase could be influenced by what music is playing in the shop.
Episode Reference Links:
Robert's books: Influence and Pre-Suasion
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75. Love & Money: How to Talk About Big Decisions Together
10 januari 2023 · 22 min
Do love and money mix? Labor economist and Stanford Graduate School of Business professor emerita Myra Strober says absolutely. Lees meer
“Separating money and love is not a good idea. I have had 40 years to think about this, and, in my class at the GSB on work and family, each semester I realize how important it is to intertwine love and money."
In this episode, Matt Abrahams sits down with Strober and social innovation leader Abby Davisson to discuss the thorny topics of work, money, career, and love. In their new book, Money and Love: An Intelligent Roadmap for Life’s Biggest Decisions, the coauthors provide a framework for communicating in and around tough decisions with those we love. These may include caring for aging relatives, expanding your family, changing careers or moving.
“If you are in a relationship, maybe you have kids or other people living in your household, the first thing you need to realize is that your career decisions are going to affect the whole ecosystem,” Davisson says. “It’s very important not just to clarify what you want, but to anticipate and think about the impact on those around you.”
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Episode Reference Links:
Myra Strober: Breaking Barriers at Stanford GSB
Achieving Balance In Work and Life, video with Myra Strober
Myra Strober: How the Workplace Works — or Doesn't — for Families
An Economist’s Take on Why Parental Leave Matters
How Companies Can Solve the Pay Equity Problem
Strober and Davisson on Forbes
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74. Rethinks: How Emotion Shapes Our Communication, Decisions, and Experiences
20 december 2022 · 32 min
In one of our most popular episodes, professor of Marketing Baba Shiv shares his research on how emotions affect decision making. Knowing this, and applying techniques to help guide our audience through information and emotion, can help us make our messages stick. In this best-of episode we've included extra audio from Matt Abrahams's conversation with Shiv from November of 2020 that touches on how to best approach writing emails. Lees meer
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73. Listen Up: Why It’s Better to Be Interested Than Interesting
6 december 2022 · 24 min
As a communication expert, Alison Wood Brooks spends a lot of time talking about talking. But, as she says, listening is just as important. Lees meer
“My course is called TALK,” says Wood Brooks, who is the O'Brien Associate Professor of Business Administration and Hellman Faculty Fellow at Harvard Business School. “The great irony is that it should really be called LISTEN. It’s hard to be a good listener yet so very important.”
In the latest episode of Think Fast, Talk Smart, Wood Brooks covers conversation strategies for active listening, turning anxiety into excitement, and knowing when it’s time to change the subject.
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72. Quick Thinks: Talk It Out – How to Successfully Negotiate and Resolve Conflict
22 november 2022 · 12 min
When it comes to negotiating and managing conflict, Professor Michele Gelfand says it’s time to get creative. Lees meer
Everybody has wants and needs. So what do we do when our priorities compete with those of other people? According to Gelfand, a professor of organizational behavior, negotiations and conflict management are exercises in creative problem-solving, ones where we look for ways to not only get what we want, but for those on the other side of the table to get what they want too. “The best negotiators tend to be the most creative,” says Gelfand.
In this episode of Think Fast, Talk Smart, Gelfand joins Matt Abrahams to discuss how creative communication can help us find solutions where everybody wins.
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71. Strategy Success: How to Communicate Your Gameplan
8 november 2022 · 24 min
As Professor Jesper Sørensen sees it, a winning strategy is the result of conversations, not commands. Lees meer
Sørensen says strategy can be directed from the C-suite, but it doesn’t have to be. “Lots of great strategies are discovered,” he says, “they're discovered because the leaders were able to listen to their frontline workers or their frontline managers.” A more iterative approach, says Sørensen, helps companies adapt their strategy to an ever-changing landscape.
In the latest episode of Think Fast, Talk Smart, Sørensen joins host and lecturer Matt Abrahams to discuss how organizations can use better communication to craft better strategies.
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Episode Reference Links:
Making Great Strategy: Arguing for Organizational Advantage, by Jesper B. Sørensen Glenn R. Carroll
Class Takeaways: Crafting and Leading Strategy: Five lessons in five minutes — Professor Jesper Sørenson teaches how to create and implement a successful business strategy.
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70. Ideas Fuel Innovation: Why Your First Ideas Aren’t Always the Best
25 oktober 2022 · 22 min
What’s the secret to coming up with good ideas? For Jeremy Utley, it’s about generating as many as possible. Lees meer
The director of executive education at the Stanford d.school, Utley says, “very few problems we face in business or in life have a single right answer.” All ideas — the good, the bad, and the ugly — are “a necessary input to an innovation process,” and an essential step in getting to solutions that will actually work.
In this episode of Think Fast, Talk Smart, Utley and host Matt Abrahams explore how we can focus less on finding the “right” answer and open ourselves up to more innovative ideas.
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69. Feeling Nervous? How Anxiety Can Fuel Better Communication
11 oktober 2022 · 25 min
Stress, anxiety, nervousness — when these feelings inevitably arise, lecturer Kelly McGonigal says it’s not about making them go away, but using them to your advantage. Lees meer
“What I have come to value about anxiety,” says McGonigal, “is it’s a sign that I care.” As she explains, feelings of stress alert us to things that matter to us and help us stay present in the moment — particularly useful, she says, when it comes to communication.
In this episode of Think Fast, Talk Smart, McGonigal and host Matt Abrahams discuss how to channel stress toward more effective communication and to a deeper connection to our own purpose and meaning.
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68. Directive vs. Dialogue: Communicating Better as a Leader
27 september 2022 · 18 min
As the dean of Stanford Graduate School of Business, Dean Jon Levin knows the importance of crafting the right message and sharing it in the right way. But, as he says, one of the biggest challenges for any leader is to know what to communicate, and how. Lees meer
How do leaders strike the balance between being clear and directive, and as Levin says, “leaving space for people to form their own opinions, to discuss ideas, to debate”? He joins host and lecturer of strategic communications Matt Abrahams to discuss on this episode of Think Fast, Talk Smart.
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67. What Is Normal? How Culture Affects Communication Styles
13 september 2022 · 19 min
Why do we drive on only one side of the road? Why don’t we sing in libraries? Why wear a swimsuit? Lees meer
For Professor Michele Gelfand, it all comes down to culture. As a cross-cultural psychologist, Gelfand is fascinated by social environments and their effects on human behavior, particularly, how strictly people adhere to social norms.
In this episode of Think Fast, Talk Smart, Gelfand joins host and lecturer of strategic communications Matt Abrahams to explain why some cultures are “tight” and “have strict social norms,” while others are “loose,” with “more permissibility of behavior.”
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Episode Reference Links:
Threatening Language Can Be Contagious. This New Tool Tracks Its Spread
Why the Pandemic Slammed “Loose” Countries Like the U.S.
Rule Makers, Rule Breakers: How Tight and Loose Cultures Wire Our World
Mindset Quiz: How Tight or Loose Are You?
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66. Rethinks: Lessons from Neuroscientist Andrew Huberman to Help You Hack your Speaking Anxiety
30 augustus 2022 · 30 min
“There’s no difference between the physiological response to something that you’re excited about and something that you’re nervous about or dreading,” says Andrew Huberman associate professor of neurobiology and ophthalmology at Stanford University. Lees meer
In this “Best of” episode, we revisit one of our most popular interviews. In it, Huberman, from the wildly popular Huberman Lab Podcast, shares his research on the autonomic continuum, a spectrum between states of high alertness or fear all the way down to deep sleep, and shares how to use the system to your advantage. “If people can conceptualize that the anxiety or stress response is the same as the excitement response, they feel different,” Huberman says.
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65. Ties That Bind: Why Remote and Hybrid Teams Need the Right Connection
16 augustus 2022 · 21 min
“We need to be much more adaptive in the way we think about hybrid work,” says Michael Arena. “Experiment, experiment, experiment.” Lees meer
Innovation relies on teams connecting in very specific ways. But are those connections possible in a hybrid work reality? Glenn Carroll, a professor of management at Stanford GSB, and Michael Arena, a faculty member of Penn's Master's in Organizational Dynamics program, have been looking for the answer — studying how team interactions have changed since millions of workers went remote.
In this episode of Think Fast, Talk Smart, they discuss how teams can optimize their communications to keep innovating in a post-pandemic world.
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64. Rethinks: Techniques for Managing Your Reputation
2 augustus 2022 · 18 min
How others perceive us in person and via social media can impact our careers and social standing. But we can build the reputation we want through conscious communication. Lees meer
On this episode, strategic communication lecturers Matt Abrahams and Allison Kluger share techniques on effectively improving and managing your reputation.
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Show Notes:
Allison Kluger
“How Tylenol Made a Comeback” NYTimes
Allison Kluger: "Telling your Story Can Lead to Success and Opportunity"
Allison Kluger: Last Lecture Series: “If Not You, Then Who”
********
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63. Cheap Talk: What Economics Has to Say About Communication
18 juli 2022 · 18 min
Your words — are they credible? Or are they what Paul Oyer calls “cheap talk?” Lees meer
According to professor of economics Paul Oyer, how our words align with our actions isn’t just a matter of communication, but a matter of economics too. Economic concepts hold in all areas of life, which Oyer’s research has explored in everything from Uber driving to online dating.
“Economics is everywhere,” Oyer says. “It's an incredibly powerful lens to analyze almost anything in the real world.”
Join Matt Abrahams, lecturer in strategic communication, as he sits down with experts from across campus to discuss public speaking anxiety, speaking off the cuff, nailing a Q&A, and more.
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62. Rethinks: Summer Learning Series, How Humor Can Be a Secret Weapon in Communication
5 juli 2022 · 31 min
In the kickoff to our Summer Learning Series, we're revisiting one of our favorite episodes. This interview features Stanford GSB faculty members Jennifer Aaker and Naomi Bagdonas and gives specific insights into how humor can transform your communication at home and at work. At the time of this episode, their book Humor, Seriously was just set to launch. Lees meer
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61. Courage, Ambiguity, Belonging and Data: How to Design Your Communication for Success
21 juni 2022 · 34 min
All communication comes from a place of creativity and creativity is rooted in design. In this episode of Think Fast, Talk Smart, strategic communications lecturer and podcast host Matt Abrahams interviews four authors from the Stanford d.school. Each conversation challenges convention in how we approach our communication, be it visual, body language, or speech. Lees meer
Listen to this episode to hear more from Ashish Goel, author of Drawing on Courage; Susie Wise, author of Design for Belonging; Carissa Carter, author of The Secret Language of Maps; and Andrea Small, co author of Navigating Ambiguity.
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Episode Reference Links:
Interpersonal Dynamics, Stanford Graduate School of Business
Think Fast, Talk Smart with Sarah Stein Greenberg: "Ideas & Empathy: How to Design and Communicate with Others in Mind"
********
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60. Communicating Uncertainty: How to Connect With Your Audience, Even When The Answers Aren’t Clear
7 juni 2022 · 17 min
“It's not reassuring when we don't know the answers to critically important questions involved in health and wellbeing. But it's far more of a problem if we try to pretend we do.” In this episode of Think Fast, Talk Smart, Stanford Medical School dean Lloyd Minor sits down with podcast host Matt Abrahams to discuss transparency in leadership. Lees meer
“Rather than pushing ambiguity away, we should lean into it, and use it as a stimulus to guide our communication in more effective ways.” They also discuss the benefits an introvert can bring to leadership roles and critical role listening plays for anyone in a position of power.
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59. From Dreaming to Doing: How We Set and Achieve Goals
24 mei 2022 · 20 min
Why do we do what we do? What factors drive us? And how do things like competition with others help us achieve our goals? Lees meer
These are the questions most interesting to Szu-chi Huang, an associate professor of marketing with a specific interest in motivation. “Competition definitely increases motivation,” says Huang. “It makes attaining the goal more valuable.”
In this episode of Think Fast, Talk Smart, Huang and host Matt Abrahams explore the intersection of human psychology, behavior, and goal attainment—and how communication connects them all.
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Episode Reference Links:
"How Pursuit of the Same Goal Can Turn Friends Into Foes," Stanford GSB Insights
"Step by Step: Sub-Goals as a Source of Motivation," Faculty Research: Organizational Behavior and Human Decision Processes
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58. Forgiveness: How the Right Communication Repairs Relationships
10 mei 2022 · 18 min
In relationships between imperfect people, mistakes are inevitable. And when we find ourselves with damaged connections, it’s a specific kind of communication that can help us make amends. Lees meer
Fred Luskin is the Director of the Stanford University Forgiveness Project, and has devoted much of his career to researching the way forgiveness affects our psychological, relational, and physical health.
“Apology is one of the few things that research shows actually facilitates forgiveness,” Luskin explains. In this Think Fast, Talk Smart podcast with host and strategic communication lecturer Matt Abrahams, Luskin outlines what it means to truly say we’re sorry.
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57. Are You Listening?: How to Stay Open and Curious to Other People’s Ideas
26 april 2022 · 16 min
“Listening actively and deeply happens when I genuinely believe that the person who's speaking has intrinsic worth and brings a perspective that I lack and need.” Lees meer
This episode of Think Fast, Talk Smart features Kristin Hansen, lecturer in management and executive director of Civic Health Project, a nonpartisan, nonprofit organization working to reduce extreme polarization and foster healthier civil discourse in U.S. citizenry, politics, and media.
Together with host Matt Abrahams, Hansen shares how from our workplaces to our personal lives, communication thrives when we cultivate open-mindedness, intellectual humility, and genuine curiosity.
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56. Lean Messaging: How Simple Messages Really Stick
12 april 2022 · 19 min
“Anyone can make a complicated thing sound complicated. It takes real skill to make it sound simple.” This episode of Think Fast, Talk Smart features Steve Blank, seasoned entrepreneur, marketer, and Stanford adjunct professor in the Department of Management Science and Engineering. Lees meer
“Messages need to be memorable,” he tells podcast host and strategic communications lecturer Matt Abrahams. “The more memorable the message, the greater its ability to create change.”
Blank teaches courses on Lean Startups, innovation, and entrepreneurship, and throughout his 45 years of launching businesses and helping others do the same, he’s learned the importance of crafting the perfect message by keeping it simple.
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55. Ideas & Empathy: How to Design and Communicate with Others in Mind
29 maart 2022 · 19 min
“Very often, you are not designing for yourself. And you kind of have to get out of your own way to effectively design with others’ needs in mind.” Lees meer
In this podcast episode, lecturer Matt Abrahams is joined by Sarah Stein Greenberg, Director of the Hasso Plattner Institute of Design, aka the Stanford d.school, and author of Creative Acts for Curious People: How to Think, Create, and Lead in Unconventional Ways.
Together, Greenberg and Abrahams discuss how design and communication require seeing things from more than just our own point of view, and the tools we can use to broaden our perspectives.
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54. Leadership and Ethics: How to Communicate Your Core Values
15 maart 2022 · 23 min
“A mistake that some leaders make is to assume that the people in your organization share your core values. Some of the time some of them do, but there's a bunch who don't, and those are the most difficult sorts of situations.” Lees meer
In this episode, Political Science professors Neil Malhotra and Ken Shotts sit down with host and lecturer Matt Abrahams, to discuss how to lead others whose values may not align with your own.
“The most effective thing you can do is to understand the other person's story and frame the language and arguments around them. And I think kind of this is what framing is about, it's fundamentally about being empathetic.”
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53. Step Up and Stand Out: How to Create the Right Environment for Communication
1 maart 2022 · 21 min
“You’re not going to hit the mark with everybody, but you still need to be mindful of everybody,” says Jonathan Levav, the King Philanthropies Professor of Marketing. “That’s critical to create an environment where communication is effective.” Lees meer
In this episode, Levav sits down with podcast host Matt Abrahams to talk about the science behind decision fatigue, how to lead effectively while working from home, and how to create the right company culture both in the office and online. The right communication, Levav says, fosters an environment for creativity, innovation, and collaboration. “How can you encourage those serendipitous conversations that tend to happen in person?”
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52. Communicating Our Mistakes: How to Avoid Common Flaws and Make Better Decisions
16 februari 2022 · 20 min
In this episode of Think Fast, Talk Smart, host Matt Abrahams sits down with finance professors Jonathan Berk and Jules van Binsbergen to talk about their new podcast, All Else Equal. Lees meer
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51. We Asked, You Answered: Celebrating our 50th Episode with your Anxiety Management Plans
10 februari 2022 · 11 min
In this 50th episode of Think Fast, Talk Smart, host Matt Abrahams and executive producer Jenny Luna share the winners' plans from our Confident Communicator Challenge and offer new, research-backed techniques for managing nervousness both before and during your communication. Thank you to many, many listeners from all over the world who sent in their anxiety management plans. Lees meer
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50. Telling Good Stories: How to Use the Elements of Narrative to Keep Listeners Engaged
2 februari 2022 · 18 min
“Make them want to turn the page,” says Paula Moya, a professor at Stanford University and author of The Social Imperative: Race, Close Reading, and Contemporary Literary Criticism. Lees meer
In this episode of Think Fast, Talk Smart, Moya sits down with strategic communication lecturer Matt Abrahams to share how the elements of story can be used in other types of communication. Create compelling situations, full of sense and surprise, she says. Create characters we can empathize with; speak your written sentences aloud, and, Moya advises, think of the images your words may conjure up and how they may be interpreted by different audiences.
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49. Make Numbers Count: How to Communicate Data Effectively
18 januari 2022 · 17 min
“We have to make data emotional because emotions are what drive us to act,” says Chip Heath, a professor of organizational behavior and author of the new book, Making Numbers Count: The Art of Science of Communicating Numbers. In this interview with host Matt Abrahams, Heath talks about ways that data and statistics can be used to illuminate — or obscure — our message. “A lot of people in the world don’t understand numbers like the numbers people,” he says. “And there are a lot of untranslated numbers that float around in organizations and in society.” Lees meer
Heath suggests thinking about numbers like a foreign language we need to “translate” for our audience: “If we don’t translate numbers into something that’s more tangible, we’re going to sacrifice in a big way.“
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48. Speaking Up Without Freaking Out: How to Tackle Communication Anxiety
5 januari 2022 · 24 min
“Eighty five percent of people report being nervous about speaking in public, and I believe the other 15% are lying,” says Matt Abrahams, lecturer in Strategic Communication and podcast host. “What is it about speaking in front of others that makes most of us nervous? Well, those of us who study this ubiquitous fear believe it is part of our human condition.” Lees meer
In this special episode of Think Fast, Talk Smart, Matt Abrahams returns to one of the podcast's main goals: helping people become more confident communicators. Listen to interviews with Stanford University professors who research stress as they share insights into why these feelings affect our communication, and how to overcome them.
To find more resources on public speaking anxiety, visit stanford.io/AMP.
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47. Quick Thinks: How to Use Storytelling to Be a Better Founder
14 december 2021 · 7 min
“Great founders are great storytellers,” says Stanford Graduate School of Business professor Stephanos Zenios in this “Quick Thinks” episode. Zenios is the director of the Center for Entrepreneurial Studies and heads Startup Garage, a project-based course where teams design and test business concepts that address real-world problems. “Founders have to tell a story to their customer so that they can inspire them to test and use their new product. They have to tell a story to their employees to inspire them to take some risk. And then, they have to tell a story to investors and their board.” Lees meer
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46. Stay Creative: How to Keep Your Ideas Fresh and Practical
3 december 2021 · 20 min
“To be creative, ideas must be both novel and useful. That’s the definition that we use in creativity research,” says Justin Berg, an assistant professor of organizational behavior at Stanford Graduate School of Business. But, he warns: “Novel ideas are often not very useful and useful ideas are often not very novel.” Lees meer
In this episode of Think Fast, Talk Smart, Berg sits down with lecturer and podcast host Matt Abrahams to share lessons from his work on creativity, which has included conducting experiments with both movie directors and circus performers.
“The takeaway is that we should never stop being a creator. As managers and executives climb up the organizational ladder, they may benefit from staying involved in the creative R&D side of things, rather than just spend time having ideas pitched to them.”
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45. Recipes From the “Communication Kitchen”: How to Handle Three Common Challenges This Holiday Season
18 november 2021 · 13 min
In each episode of Think Fast, Talk Smart, Stanford GSB lecturer and podcast host Matt Abrahams asks his guests the same question: “What are the first three ingredients in a successful communication recipe?” Answers have ranged from specific and poetic, to impactful and thought-provoking. In this episode, we bring you some favorite responses, as well as Matt’s tips for solving three common communication challenges that tend to arise during the holiday season. Lees meer
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44. Act Like a Leader: How Lessons From The Theater Can Help You Step into Power
11 november 2021 · 18 min
"Leadership is a role that you play, like a part you play in other people’s lives. And [your] expression of that role is your responsibility as a leader,” says Stanford GSB lecturer Melissa Jones Briggs. Jones Briggs’ work combines techniques from the theater with social science research to teach lessons about power and communication. In this conversation with host Matt Abrahams, she discusses how acting in a leadership position requires staying present and also knowing when to step back. Lees meer
“Power and authority often determine which stories are centered and which stories are marginalized,” Jones Briggs says. “By uncovering previously untold stories, we can create environments that invite new stories in, and that helps shape inclusive and equitable work cultures.”
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43. Get Psyched: How Time and Situations Shape Our Communication
28 oktober 2021 · 18 min
“Social psychologists believe that if we want to understand our own behavior and the behavior of others, the first thing we have to ask or notice is, ‘What is the situation in which they are performing, in which they are behaving?’ And then we want to know as much about the situation as possible.” Lees meer
In this episode of Think Fast, Talk Smart, Stanford emeritus psychology professor Phillip Zimbardo sits down with host Matt Abrahams to discuss how time influences our perception and our positive or negative thought processes. The two also talk about how the findings of Zimbardo’s most notable (and controversial) study — the 1971 Stanford Prison Experiment — inform our understanding of human behavior.
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42. Space, Pace, and Grace: How to Handle Challenging Conversations
15 oktober 2021 · 22 min
Being a better listener has a lot to do with silence, says Collins Dobbs, a lecturer in management at Stanford Graduate School of Business. “A lot of people are uncomfortable with the smallest modicum of silence, but learning often happens when we create distance for useful reflection.” Lees meer
In this episode of Think Fast, Talk Smart, Dobbs talks with host Matt Abrahams about the importance of “space, pace, and grace” when you’re receiving others’ feedback and handling the emotions that come out during tough discussions.
“There’s often a lot more focus on the skill set on delivering emotion than receiving emotion, but if the receiver of emotion can put themselves in a place of curiosity, agency, and openness. . . . opens up a whole new world of possibilities.”
Dobbs is an executive coach and teaches several courses, including Interpersonal Dynamics, and Leadership Labs.
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41. Speak like a Founder: How Successful Entrepreneurs Communicate to Their Teams
1 oktober 2021 · 17 min
“Part of teamwork is dating,” says Stefanos Zenios, The Investment Group of Santa Barbara Professor of Entrepreneurship and Professor of Operations, Information & Technology. “Dating each other to see whether you can work well together. It’s about developing how you will speak with each other in the team, how you will manage difficult conversations, and how to be respectful, but also how to help each other grow.” Lees meer
In this episode of Think Fast, Talk Smart, host Matt Abrahams sits down with Professor Zenios to hear more about the methods shared in the Stanford GSB project-based course Startup Garage.
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Matt Abrahams >>> LinkedIn
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Thank you to our sponsors. These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart
Join our Think Fast Talk Smart Learning Community and become the communicator you want to be.
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40. Mindset Matters: How to Embrace the Benefits of Stress
16 september 2021 · 24 min
“Stress is natural, stress is inevitable when you're living a life that's connected with things you care about. And learning how to embrace it, learning how to work with it is really what helps us thrive and grow and perform at our highest level, according to psychologist and associate professor at Stanford, Alia Crum. Lees meer
In this episode, Crum talks with host and lecturer Matt Abrahams about her research and findings as principal investigator of the Stanford Mind and Body Lab where she is focusing on reshaping our mindset to embrace stress. “There's a whole side of stress that shows that it can have enhancing qualities on our cognitive functioning, our physical health and on how we behave and interact with others,” she says.
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Think Fast Talk Smart >>> LinkedIn, Instagram, YouTube
Matt Abrahams >>> LinkedIn
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Thank you to our sponsors. These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart
Join our Think Fast Talk Smart Learning Community and become the communicator you want to be.
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39. Brains Love Stories: How Leveraging Neuroscience Can Capture People's Emotions
2 september 2021 · 19 min
In this episode of Think Fast, Talk Smart, lecturer and podcast host Matt Abrahams sits down with David Eagleman, a neuroscientist and the host of the PBS series The Brain, to discuss why our brains are wired for storytelling and how new senses might impact our connection and communication with others. “I’ve always been really interested in this idea of how we can pass information to the brain via unusual channels," Eagleman says. "We’ve got our eyes or ears or fingertips and our nose, we’re very used to this and we sort of think these are fundamental, but of course, this is just what we’ve inherited from a long road of evolution... It turns out you can push information in the brain in other ways.” Lees meer
Connect:
Premium Signup >>>> Think Fast Talk Smart Premium
Email Questions & Feedback >>> hello@fastersmarter.io
Episode Transcripts >>> Think Fast Talk Smart Website
Newsletter Signup + English Language Learning >>> FasterSmarter.io
Think Fast Talk Smart >>> LinkedIn, Instagram, YouTube
Matt Abrahams >>> LinkedIn
********
Thank you to our sponsors. These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.Strawberry.me. Get 50% off your first coaching session today at Strawberry.me/smart
Join our Think Fast Talk Smart Learning Community and become the communicator you want to be.