Alle afleveringen van Coaching for Leaders – pagina 12 van 17

264: How to Get Into Leadership Flow, with Croft Edwards

25 september 2016 · 40 min

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Croft Edwards: CROFT + Company
Croft Edwards is a Master Certified Coach who has been serving an array of clients from energy and mining, to forestry and aviation, since 2000. He’s a retired US Army Officer and has over eighteen years in the Army National Guard and Army Reserve.
Key Points Lees meer

Much of leaders’ effectiveness has to do with their level of self-mastery.
Flow is a combination of physical, mental, and emotional factors.
We learn our behaviors from others, and they learn their behaviors from us.

Resource Mentioned

Flow* by Mihaly Csikszentmihalyi

Related Episodes

Things Mentally Strong People Don’t Do, with Amy Morin (episode 204)
Increase Your Personal Capacity, with Beth Buelow (episode 218)
How to Tame Your Inner Critic, with Tara Mohr (episode 232)

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263: How to Benefit From Conflict, with Susan Gerke

19 september 2016 · 43 min

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Susan Gerke (web) is the president of Gerke Consulting & Development. She has worked with global teams and has certified facilitators around the world to deliver management, leadership, and team offerings. Susan is co-creator of GO Team, a training suite for organizations to power team performance. Lees meer

262: Negotiate As if Your Life Depended on It, with Chris Voss

12 september 2016 · 37 min

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Chris Voss: Never Split the Difference
Chris Voss is the Founder and CEO of the Black Swan Group and the author of Never Split The Difference: Negotiating As If Your Life Depended On It*. Chris was the lead international kidnapping negotiator for the Federal Bureau of Investigation, as well as the FBI’s hostage negotiation representative for the National Security Council’s Hostage Working Group.
Key Points Lees meer

Compromise is a dirty word.
Really smart people often have trouble being negotiators.
Negotiation is not just a rational conversation, but brings in the emotion of both parties.
A successful negotiation is one where the other party walks away respecting you after the interaction.
Beware of anchoring high at the start of a conversation as it may exclude you from an even better outcome.

Resources Mentioned

Never Split the Difference: Negotiating As If Your Life Depended On It by Chris Voss*
The Dark Side of Emotional Intelligence by Adam Grant
Program on Negotiation at Harvard Law School
Getting to Yes: Negotiating Agreement Without Giving In* by Roger Fisher and William Ury

Related Episodes

How to Get Way Better at Accepting Feedback, with Sheila Heen (episode 143)
How to Be a Non-Conformist, with Adam Grant (episode 238)
How Women Make Stronger, Smarter Choices, with Therese Huston (episode 255)

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261: How to Balance Performance and People, with Bonni Stachowiak

5 september 2016 · 35 min

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Bonni Stachowiak: Teaching in Higher Ed
Bonni is the host of the Teaching in Higher Ed podcast, Dean of Teaching and Learning and Professor of Business and Management at Vanguard University, and my life partner. Prior to her academic career, she was a human resources consultant and executive officer for a publicly traded company. Bonni is the author of The Productive Online and Offline Professor: A Practical Guide*.
Key Points Lees meer

Rachel asked about how to balance performance and people.
Mike asked about getting the employees to communicate, engage and work together as a team.
Pierre asked about how to prevent the distortion of storytelling.
Rasmus asked a follow-up question from a previous episode on our motivation for continuing to move forward.

Resources Mentioned

Leadership Dilemmas-Grid Solutions* by Robert Blake and Anne McCanse
Managerial Grid Model
Bonni recommended the author Debra Tannen
Radical Hope: A Teaching Manifesto by Kevin Gannon

Related Library Episodes

The Four Critical Stories Leaders Need For Influence, with David Hutchens (episode 148)
How to Transform Your Limitations Into Advantages, with Mark Barden (episode 207)
How to Succeed with Leadership and Management, with John Kotter (episode 249)

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260: Detect and Eliminate Organizational Sabotage, with Bob Frisch and Cary Greene

29 augustus 2016 · 39 min

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Bob Frisch and Cary Greene: Simple Sabotage
For over 30 years, Bob Frisch has worked with Senior Executive Teams and Boards on their most vital strategic and organizational challenges, both as a consultant and a corporate executive. Cary Greene has over 20 years’ experience working with senior executives and boards on challenging and complex strategic issues. They are co-authors with Robert Galford of the book Simple Sabotage: A Modern Field Guide for Detecting and Rooting Out Everyday Behaviors That Undermine Your Workplace*.
Key Points
When creating a book on how to sabotage an occupying enemy’s industry, the OSS (precursor to the CIA) recommended a list of organizational sabotage techniques. Ironically, these techniques look very similar to common actions we see in our organizations today.
Committees Lees meer

Make sure a committee is appropriate for the task.
What is the purpose of a committee?
Who actually needs to be on a committee?
Make sure committees are structured and have an agenda.
Make it clear what authority the leader of the committee has.
Is the committee being asked to make a recommendation or asked to make a decision?

Emails

Overusing the CC function in emails creates an overwhelming and unnecessary amount of communication.
Remember that sometimes it’s best to just pick up the phone or walk down the hall to communicate with someone.
Use the email subject line effectively.

Resources Mentioned

Simple Sabotage Field Manual (1944)
Simple Sabotage: A Modern Field Guide for Detecting and Rooting Out Everyday Behaviors That Undermine Your Workplace* by Robert Galford, Bob Frisch, and Cary Greene

Related Library Episodes

Communication in a Family Business, with JoAnne Norton (episode 74)
How We Do Things Around Here for Results, with Kent Rhodes (episode 144)
How to Tame Workplace Incivility, with Sharone Bar-David (episode 210)

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259: How to Figure Out Your Career, with Scott Anthony Barlow

22 augustus 2016 · 42 min

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Scott Anthony Barlow: Happen to Your Career
Scott Anthony Barlow is the Founder of Happen to Your Career. He’s been featured on CNBC, Yahoo, CareerBuilder, Fast Company and Huffington Post and various colleges and universities as a top expert on career happiness. He's held roles executive roles in human resources, business development, and career coaching. Lees meer

Scott is the host of the Happen to Your Career podcast, featuring the career stories of many successful professionals. His team and him have worked with over 25,000 people to help them stop settling, find their signature strengths, and start doing meaningful work they are enamored with.

In this conversation, Scott and I explore common career misconceptions, how framing your career around your strengths is key, and tools and assessments like StrengthsFinder that will support you.
Key Points

Common career misperceptions:

You need to have it all figured out at the start
You should focus on getting better at the things you’re not good at
It takes a ton of experience to move into the job you want

Framing a career around your strengths is key.
If you had to work extremely hard to get good at something, it’s probably not a true strength.
There are exercises and assessments like StrengthsFinder (also known as CliftonStrengths) that you can participate in to help you gain clarity on the above.

Resources Mentioned

Finding the Career That Fits You (Scott’s FREE 8-Day Video Course)*
The Ultimate Guide to Using Your Strengths to Get Hired*
How To Become a Career Coach*
Scott interviewing Dave on why your career is not a straight line
StrengthsFinder training for individuals and teams* (use code CFL10 for a 10% tuition discount)
StrengthsFinder 2.0

Related Episodes

The Value of the StrengthsFinder Assessment, with Steve Dosier (episode 89)
How to Interpret Your StrengthsFinder and CliftonStrengths Results, with Steve Dosier (episode 90)
The Secret To Happiness (episode 134)

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258: Leadership Without Command and Control, with Brian Robertson

15 augustus 2016 · 38 min

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Brian Robertson: Holacracy
Brian Robertson is the primary developer of Holacracy, which allows leaders to release the reins of personal power and persuasion into a trustworthy and explicit governance process. He co-founded HolacracyOne to support Holacracy’s growth, and he fills and loves a broad variety of the company’s roles. Brian is the author of the book Holacracy: The New Management System for a Rapidly Changing World*.
Key Points Lees meer

Holocracy functions like a city; everybody knows the parameters, and they go about their business without constantly having to consult a leader.
It replaces the functions of managers with a set of processes.
It holds meetings to decide who has authority and is responsible for each project, but not to decide how to do a project.

Resources Mentioned

Holacracy: The New Management System for a Rapidly Changing World* by Brian Robertson

Related Library Episodes

The Surprising Truth About Influencing Others, with Daniel Pink (episode 84)
How to Delegate Work Effectively (episode 117)
New Practices in Organizational Leadership, with David Burkus (episode 253)

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257: How to Manage Former Peers, with Tom Henschel

8 augustus 2016 · 44 min

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Tom Henschel: The Look & Sound of Leadership
Tom Henschel of Essential Communications grooms senior leaders and executive teams. An internationally recognized expert in the field of workplace communications and self-presentation, he has helped thousands of leaders achieve excellence through his work as an executive coach and his top-rated podcast, The Look & Sound of Leadership.
Key Points Lees meer

There is a certain amount of fear involved in a promotion over peers.
The situation has feelings attached to it.
People’s reactions will be based on a bell curve, with most people not caring, but with a few being either really happy or really unhappy.
What group will you focus on?
Don’t take things personally.
Have intentional conversations with your former peers to acknowledge that feelings are there and to listen to how they feel.

Resources Mentioned

The First 90 Days* by Michael Watkins
Self-Esteem at Work* by Nathaniel Branden
The Six Pillars of Self-Esteem* by Nathaniel Branden
The Look & Sound of Leadership podcast

Related Episodes

Three Steps to Soliciting Feedback, with Tom Henschel (episode 107)
How to Handle a Boss Who’s a Jerk, with Tom Henschel (episode 164)
How to Improve Your Coaching Skills, with Tom Henschel (episode 190)

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256: Beginning to Lead Other Leaders, with Bonni Stachowiak

1 augustus 2016 · 28 min

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Bonni Stachowiak: Teaching in Higher Ed
Bonni is the host of the Teaching in Higher Ed podcast, Dean of Teaching and Learning and Professor of Business and Management at Vanguard University, and my life partner. Prior to her academic career, she was a human resources consultant and executive officer for a publicly traded company. Bonni is the author of The Productive Online and Offline Professor: A Practical Guide*.
Key Points Lees meer

Phan asked about how to best identify a business partner.
Ruben asked for recommendations on 360 assessments.
Jaimee asked about how to educate herself on becoming a leader of leaders.
Phillip asked how leaders can themselves find the next opportunity, especially without the right experience.

Resources Mentioned

The Leadership Challenge* by James Kouzes and Barry Posner
Leadership Practices Inventory
Human Synergistics
42 Rules for Your New Leadership Role* by Pam Fox Rollin
Your First 100 Days In a New Executive Job* by Robert Hargrove

Related Episodes

Five Rules For Your New Leadership Role, with Pam Fox Rollin (episode 98)
Promote Yourself Through Intrapreneurship, with Dan Schwabel (episode 163)
How to Get Value From Associations, with John Corcoran (episode 209)

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255: How Women Make Stronger, Smarter Choices, with Therese Huston

25 juli 2016 · 41 min

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Therese Huston: How Women Decide
Therese Huston is looking to change the conversation about women as decision-makers. Her book, How Women Decide: What’s True, What’s Not, and What Strategies Spark the Best Choices*, debunks popular negative stereotypes about women as decision-makers. She is also the Founding Director for the Center for Excellence in Teaching and Learning at Seattle University.
Key Points Lees meer

When a female leader makes a mistake in a job traditionally held by men, people are much more critical.
When women are collaborative, they’re seen as less decisive.
Don’t be fooled by someone’s confidence—it could just be a sign they don’t know all the facts.
Use the Loopback strategy - think about your situation a year from now, and project what you wish you would have done differently.

Strategies to help women in the workplace:

Make sure nobody is interrupted when speaking in a meeting.
Take designated turns for speaking in meetings.
Make it clear that negotiations are expected when discussing salary, office setups, etc.

Resources Mentioned

Research: We Are Way Harder on Female Leaders Who Make Bad Calls by Therese Huston
Thinking, Fast and Slow* by Daniel Kahneman
Therese Huston's website

Related Episodes

Personality Preferences and Decision-Making (episode 46)
How to Tap Into Wisdom, with Barry Schwartz (episode 92)
Start With Why, with Simon Sinek (episode 223)
How to Tame Your Inner Critic, with Tara Mohr (episode 232)

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254: Use Power for Good and Not Evil, with Dacher Keltner

18 juli 2016 · 34 min

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Dacher Keltner: The Power Paradox
Dacher shows us how to use power for good and the most important ways we can gain and lose influence.
Quotes
We need to rethink what power is … it’s not necessarily a dirty word.
—Dacher Keltner Lees meer

If you can just stay interested in other people and know where their minds are, you will rise in power … and you will keep your power because people will respect you.
—Dacher Keltner

In today’s collaborative workplace, our power rests critically upon the good work of other people.
—Dacher Keltner

One of the things that accompanies leadership and power is the privilege of enhancing the lives of other people.
—Dacher Keltner

I really see power as having an enormous force for good.
—Dacher Keltner
Resources

The Power Paradox: How We Gain and Lose Influence* by Dacher Keltner
The Secret to Being a Better Leader: See and Hear Others by Dacher Keltner

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253: New Practices in Organizational Leadership, with David Burkus

11 juli 2016 · 37 min

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David Burkus: Under New Management
David is the author of Under New Management: How Leading Organizations Are Upending Business as Usual*. In this conversation, David teaches us how leading organizations are now using new management techniques.
Quotes
If you’re not embarrassed by your work from five years ago, then you’re not growing fast enough.
—David Burkus Lees meer

You need to be a great place to be from, not just a great place to be at.
—David Burkus
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252: Aligning With Your Organization, with Bonni Stachowiak

4 juli 2016 · 42 min

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Bonni is the host of the Teaching in Higher Ed podcast, Dean of Teaching and Learning and Professor of Business and Management at Vanguard University, and my life partner. Prior to her academic career, she was a human resources consultant and executive officer for a publicly traded company. Bonni is the author of The Productive Online and Offline Professor: A Practical Guide*.
Question from Chase
I’m wondering about coaching someone who has inherited a job that pushes them beyond their skill set. Specifically, someone who was focused solely on a job specifically training tellers. That function moved from HR to ops. HR retained the former teller trainer for a corporate trainer role. The employee’s wheelhouse is black and white training, ops and compliance focused. Now the employee’s focus is on more ambiguous training around developing staff on a variety of skill sets. It's challenging for her. I struggle coaching her because her natural drive and skill is very ops focused. Any advice on some coaching on this topic would be much appreciated!
Question from Diana
I have an MSC in environment and sustainable development, and although I do some studies and recommendations on sustainable cities, the reality is that most developers don't care about the environment, and sometimes I feel I am missing my ideals. Lees meer

Other team members agree with me. Sometimes I feel uncomfortable, because of my beliefs and the developers expectations.

I know I can only know how much I can stand of this incongruity, but is it something usual in the workplace? Is it common that you find that you don't agree with the position of the company you work with? Sometimes this position might only be recognized once you are working within the company.

How To Get Buy-In For A New Initiative, with Christina Kull Martens (episode 96)

Audio Question from Charlie

Analyzing Performance Problems by Robert Mager and Peter Pipe

Audio Question from Rasmus

Teaching in Higher Ed

Audio Question from Joe

The Le…

251: What to Do When Somebody Quits, with Molly Moseley

27 juni 2016 · 33 min

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Molly Moseley: LinkUp
In this episode, Molly Moseley of LinkUp teaches us how to respond when somebody quits.
Quotes
When someone is approaching you putting in a resignation, you need to throw out that reactive brain and think logically.
—Molly Moseley Lees meer

As a manager, you need to know the [career] goals of every one of your direct reports.
—Molly Moseley

If you are constantly worried that this person is going to leave, maybe you did make the wrong decision to have them stay.
—Molly Moseley
Resources

LinkedIn Article: Employee resignations: counter offer or say good bye?
LinkUp

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250: How to Master the Influencer Economy, with Ryan Williams

20 juni 2016 · 47 min

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Ryan Williams: The Influencer Economy
On this episode, Ryan Williams, author of The Influencer Economy*, teaches us how to master the influencer economy — and the importance of getting started.
Quotes
When it comes to a platform, it’s all about the relationships.
—Ryan Williams Lees meer

In the internet, everyone is reachable.
—Ryan Williams

Never ask for a favor … always make it a win-win.
—Ryan Williams

You need to make it as easy as possible for influencers to say yes.
—Ryan Williams

You’ve got to give people value and make sure it’s the right fit. And if it is, then it’s a win-win.
—Ryan Williams
If you'd like to receive the free book chapter that Ryan promised, visit this link:

https://www.influencereconomy.com/coachingforleaders/
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249: How to Succeed with Leadership and Management, with John Kotter

13 juni 2016 · 46 min

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John Kotter: That’s Not How We Do It Here!
On this episode, John Kotter, author of That's Now How We Do It Here!*, and many other bestselling books on organizational change, shares how to succeed with leadership and management.
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Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. Lees meer

248: How to Integrate Teams, with Bonni Stachowiak

6 juni 2016 · 43 min

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Bonni Stachowiak: Teaching in Higher Ed
Bonni is the host of the Teaching in Higher Ed podcast, Dean of Teaching and Learning and Professor of Business and Management at Vanguard University, and my life partner. Prior to her academic career, she was a human resources consultant and executive officer for a publicly traded company. Bonni is the author of The Productive Online and Offline Professor: A Practical Guide*.
Question from Marcelo
I am from Brazil and I would like to let you know that since January I’ve been listening your podcast and I think it’s fantastic. Even though I’ve had great experiences in leadership, your podcasts have been changing my perspective. Don’t you think that instead of considering someone as a leader we should recognize people who have good human relations? Because of this skill, people start to follow you, but on the other hand, you are still learning and you also follow someone. Lees meer

Leading Change* by John Kotter

Question from Lea
We have two departments which have been merged in November last year but the new team are still not working together - they seem to be stuck in their old teams. We have tried team building, changes their seats etc. and yet they are not integrated. I know it has not been that long since November, but how would you handle this case?

The Four Unique Types of Teams, with Susan Gerke (episode 138)
How To Maximize Team Performance, with Susan Gerke (episode 139)
How to Create Team Guidelines, with Susan Gerke (episode 192)

Question from Toni
I have recently had the wonderful experience of listening to your podcast and now I am hooked. I'm writing to find out what you would recommend as a wonderful organization to join for leadership development. Thank you and I look forward to hearing from you.

Toastmasters
Association for Talent Development
OD Network
Coaching for Leaders Academy

Audio question from Ranjan

The Power of Introverts in a World That Can’t Stop Talking, with Susan Cain (episode 44)
Quiet: The Power…

247: Reduce Stress Through Meditation, with Chase Carey

30 mei 2016 · 32 min

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Chase Carey: Chasin' Meditation
Chase Carey, author of Chasin' Meditation*, teaches us how to reduce stress using the practice of meditation.
Quotes
Meditation isn’t about what happens in meditation; it’s all about what happens in your external life.
—Chase Carey Lees meer

Just because you have a thought doesn’t mean you have to pay attention to it, and it doesn’t mean you have to come up with a conclusion or emotional response to it.
—Chase Carey

If you’re a business leader, a coach, or a professional, you need some space just to be quiet.
—Chase Carey
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246: The Way to Conduct One-on-Ones, with Zvi Band

23 mei 2016 · 38 min

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Zvi Band: Contactually
Zvi Band, CEO of Contactually shares how his organization conducts one-on-ones and how their strategy leads to results.
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Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. Lees meer

245: How to Engage With Humor, with David Nihill

16 mei 2016 · 35 min

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David Nihill: Do You Talk Funny?
David Nihill, author of Do You Talk Funny?: 7 Comedy Habits to Become a Better (and Funnier) Public Speaker*, teaches us how to practically engage our audiences with humor.
Quotes
Humor isn’t a nice-to-have; it’s a must-have.
—David Nihill Lees meer

If there’s embarrassment in there, there’s humor in there. It’s just about whether you’re willing to talk about it.
—David Nihill

The end of laughter is followed by the height of listening.
—Jeffrey Gitomer
Resources

FunnyBiz
Example of rule of 3 with President Barak Obama
GIFS for follow up emails

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244: Improve Your Financial Intelligence, with Joe Knight

9 mei 2016 · 35 min

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Joe Knight: Financial Intelligence
Joe Knight, co-author of Financial Intelligence*, teaches us how to improve our own financial intelligence, so we can influence within organizations more effectively. He is a highly regarded finance and business literacy keynote speaker, trainer, and published author.
Quotes
Those who understand [financial statements] are the vast minority of people who are moving up in the corporate environment.
—Joe Knight Lees meer

One of the problems with fraud is that you have these companies reporting profit, but it wasn’t real profit, and it was never converting to real cash.
—Joe Knight

Wall street, other investors, and banks have shifted to looking at cashflow as a concrete, tangible number.
—Joe Knight

It’s important never to lose sight of the fact that cash flow almost eliminates the possibility of fraudulent financial reporting.
—Joe Knight

We’re not trying to create high-level financial people; we’re trying to decode [financial statements] for the rest of us.
—Joe Knight
Resources

Business Literacy Institute
The 100 Best Business Books of All Time
HBR Tools: Return on Investment (ROI) by Joe Knight
HBR Tools: EBITDA by Joe Knight
HBR Tools: Business Valuation by Joe Knight

Resources for Business Literacy Institute:

Online Financial Intelligence Training
Financial Concepts Dictionary
Take the Financial Intelligence Assessment

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243: Your Career Strategy, with Bonni Stachowiak

2 mei 2016 · 39 min

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Bonni Stachowiak: Teaching in Higher Ed
Bonni is the host of the Teaching in Higher Ed podcast, Dean of Teaching and Learning and Professor of Business and Management at Vanguard University, and my life partner. Prior to her academic career, she was a human resources consultant and executive officer for a publicly traded company. Bonni is the author of The Productive Online and Offline Professor: A Practical Guide*.
Question from Tiffany
Last week I got a phone call offering me a great position. I was not looking for a job, and I had no intentions of leaving anytime soon. But after reading the job description, it really seems like a job I would love. Lees meer

After speaking with them, I learned the position would offer much better pay, benefits, retirement, a year-end bonus, and it's also offering to pay to send me back to college to further my education.

Taking into account just what I would gain career-wise, it's a no-brainer. But when I think of the organization I'm leaving behind and what it stands to lose, my heart breaks. I don't want to disappoint all the people I've worked with by leaving so soon. I don't want people to feel I'm abandoning the mission or my values. That said, I am under no obligation to stay.

My question to you is this: How can I communicate my reasons for leaving without them viewing me as a sell out? Is it wrong that I feel so much guilt for leaving? In a way, I don't think I should have to disclose my reasons, because it's very personal, but on the other hand I wouldn't have this new opportunity without my time there. Any advice or guidance would be so appreciated.

The Empowered Manager* by Peter Block
7 Steps to Take Before You Quit Your Job by Michael Hyatt
Finding the Career That Fits You*
The Ultimate Guide to Using Your Strengths to Get Hired*

Question from Stephen
I have been leading a small nonprofit for about 18 months in my first executive role. One of the (many) areas in which I need to improve is in making time for coaching my cor…

242: How Twitter Can Help You Lead, with Joel Comm

25 april 2016 · 34 min

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Joel Comm: Twitter Power 3.0
Joel Comm shares strategies from his book, Twitter Power 3.0: How to Dominate Your Market One Tweet at a Time*, to help us discover how to use Twitter to support leadership development.
Quotes
The crazy, mundane tweets actually turn out to be one of the areas that more people connect with because we can relate to the silly things … it provides real human connection.
—Joel Comm Lees meer

When we talk about search, people immediately go to Google … but Twitter is actually one of the greatest search engines on the web.
—Joel Comm

Authenticity is the key word; people are tired of being marketed to.
—Joel Comm

The question shouldn’t be, “How do I use Twitter to market?” The question should be, “How do I reach into this audience … and bring value to them?”
—Joel Comm

Twitter is the watercooler of our time.
—Joel Comm
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241: The Way to Turn Followers Into Leaders, with David Marquet

18 april 2016 · 35 min

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David Marquet: Turn the Ship Around!
David Marquet, author of Turn the Ship Around!: A True Story of Turning Followers into Leaders*, is the former captain of the USS Santa Fe. Under his leadership, the Santa Fe moved from being the worst performing ship in the Navy to the best. David teaches us what his officers and him did to make this happen -- and how to turn followers into leaders.
Quotes
Good leaders give good orders, but great leaders don’t give any orders because they’ve built a team that doesn’t need to be told what to do.
—David Marquet Lees meer

Too many times leaders think the problem is “out there,” but the real problem is in their own head.
—David Marquet

You only need to do one thing to engage employees: give them decision-making authority.
—David Marquet

By treating people like leaders, you build more leaders.
—David Marquet

The concept is act your way into new thinking, not think your way into new actions.
—David Marquet
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240: How to Influence Many Stakeholders, with Andy Kaufman

11 april 2016 · 43 min

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Andy Kaufman: People and Projects podcast
Andy Kaufman is the host of the People and Projects podcast and an expert on project management. He joins me in this conversation to explore how to influence a large number of stakeholders.
Quotes
If we’re honest here, there are some stakeholders that we don’t even want to involve … Even for the difficult people, we have to find a way to involve them. It helps manage their expectations, and it helps manage our expectations.
—Andy Kaufman Lees meer

Hope is not a good strategy. Hope is a wonderful thing for mankind, but it’s a terrible thing for projects.
—Andy Kaufman

If I don’t sufficiently think through who I’m impacting, or who could impact us, I’m not going to manage their expectations.
—Andy Kaufman

I mistake keeping someone informed for keeping them satisfied.
—Andy Kaufman

Listen to the other person’s story so well that you can say it as well as them.
—Donny Ebenstein
Resources

Act Like a Leader, Think Like a Leader* by Herminia Ibarra
I Hear You: Repair Communication Breakdowns, Negotiate Successfully, and Build Consensus...in Three Simple Steps* by Donny Ebenstein
Essentials of Project Management by Andy Kaufman (use coupon code coachingforleaders-50)
Advanced Project Management by Andy Kaufman (use coupon code coachingforleaders-50)

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239: How to Handle the Problem Person, with Bonni Stachowiak

4 april 2016 · 45 min

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Bonni Stachowiak: Teaching in Higher Ed
Bonni is the host of the Teaching in Higher Ed podcast, Dean of Teaching and Learning and Professor of Business and Management at Vanguard University, and my life partner. Prior to her academic career, she was a human resources consultant and executive officer for a publicly traded company. Bonni is the author of The Productive Online and Offline Professor: A Practical Guide*.
Question from Daniel
I have been facing a hard/stressing moment with a specific guy from my team and it's not been an easy situation to handle. Lees meer

The rest of the team are always complaining about this guy, they don’t trust on the guy opinions. I asked the team to try to have some informal conversations (on the lunch for example), and I also tried to give some advice to the guy, but the situation still the same, and sometimes I fell it is getting worse.

It is really consuming a lot of energy from my side on trying to fix the situation, and I have been feeling quite depressed with all of it...

Mentioned:

Love is the Killer App* by Tim Sanders

Question from Wendy
You are so wonderful. I have been listening to your podcast for about 2 years now. It has helped me to grow and become a better leader. One thing that I struggle with as a leader is that push back when I try to encourage someone to learn something new especially the employees that feel like they just don’t have the time. I sense that at times the group that I lead will be a little afraid of any change. I also wonder sometimes if I may be pushing too much change too fast.
Question from Anthony
I also run a newly established monthly alumni meeting. Part of my role is securing speakers to discuss topics business leaders face day-to-day. Since we don't have a budget to compensate the speaker what we can give in exchange is access to our cohort members. Unfortunately, I have NO experience in such a role. Any guidance or possible suggestions would be greatly appreciated.
Question from Sariah
I am exp…

238: How to Be a Non-Conformist, with Adam Grant

27 maart 2016 · 35 min

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Adam Grant: Originals
Adam Grant, author of Originals: How Non-Conformists Move the World*, helps us examine what the research says on how people create something new -- and how we can use those lessons in our own careers.
Procrastination is a vice for productivity, a virtue for creativity.
—Adam Grant
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Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. Lees meer

237: These Coaching Questions Get Results, with Michael Bungay Stanier

21 maart 2016 · 42 min

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Michael Bungay Stanier: The Coaching Habit
Michael is the bestselling author of The Coaching Habit*. In this episode, he teaches us the key coaching questions to help others improve.
Quotes
I think there are as many definitions for coaching as there are people selling coaching.
—Michael Bungay Stanier Lees meer

Slow down on the advice giving, and stay curious just a little bit longer.
—Michael Bungay Stanier

That’s part of the nature of a system; as soon you start changing stuff, it starts pushing back.
—Michael Bungay Stanier

Your organization is a system, and the very nature of a system is to love its own system.
—Michael Bungay Stanier

You want people to become lazy coaches … lazy because you want the other person to be doing the work. When they’re doing the work, they’re actually unlocking their own potential … you’re helping them to learn, rather than teaching them.
—Michael Bungay Stanier

We’re all okay with saying no to the stuff we don’t really want to do, but do we have the courage and discipline to say no to the stuff we do want to do?
—Michael Bungay Stanier
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236: How to Master the Flow of Talent, with Sydney Finkelstein

14 maart 2016 · 26 min

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Sydney Finkelstein: Superbosses
Sydney Finkelstein, author of Superbosses: How Exceptional Leaders Master the Flow of Talent*, shows us how leaders can elevate their view of talent to benefit an entire organization -- and industry.
Quotes
A superboss is a boss who helps other people accomplish more than they ever thought possible.
—Sydney Finkelstein Lees meer

When you help other people get better on your team … the payoff to you is exponential, because you’re now surrounded by superstars.
—Sydney Finkelstein

Superbosses will regularly create a job for a person when they didn’t even have the job open in the first place … wherever they go, they’re on the lookout for great talent.
—Sydney Finkelstein

Superbosses are not afraid of making a bad hire.
—Sydney Finkelstein

Superbosses are always looking for talent that is the absolute best, and and they know they need to look in places that the average person isn’t.
—Sydney Finkelstein
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235: How to Represent Your Experience, with Bonni Stachowiak

6 maart 2016 · 42 min

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Bonni Stachowiak: Teaching in Higher Ed
Bonni is the host of the Teaching in Higher Ed podcast, Dean of Teaching and Learning and Professor of Business and Management at Vanguard University, and my life partner. Prior to her academic career, she was a human resources consultant and executive officer for a publicly traded company. Bonni is the author of The Productive Online and Offline Professor: A Practical Guide*.
Question from Beth
I have arthritis. It’s not severe, but after a wrist surgery there are things I can’t do. I had a team of 2 or 3 people and after the surgery I could perceive that my colleagues felt that workload was not equal towards the junior consultants and me. After many conflicts with the junior consultants, I decided to quit the job because I didn’t get the support of the office leader, and people in the office perceived I was taking advantage of my health situation. Lees meer

I have a new job and wouldn’t like that this problem to ever repeat. How can I assume leadership when I have this situation in my hands, how can I learn to delegate work without making people think that I’m over loading them. How can I have a strong position when I have health issues that don’t allow me to do some work?
Question from Allison
I had a question for a friend's situation. She has been a medical assistant for over a decade. The last 3 years she's been acting in a care coordinator capacity (i.e. non-clinical). Would you be able to provide advice for someone whose job title does not reflect the person's experience and capabilities? She is hoping to move into project management, but no one is willing to interview because of her title which implies only clinical experience. She has a graduate degree in healthcare management.

How to Know Your Life Purpose in 5 Minutes by Adam Leipzig
How to Get Value From Associations, with John Corcoran (episode 209)

Question from Andrew
What are your suggestions for how to plan out and use presentation software — or just lay out and pla…

234: Start Influencing Remote Teams, with Hassan Osman

29 februari 2016 · 40 min

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Hassan Osman: Influencing Virtual Teams
Key Points
To avoid the bystander effect: Lees meer

Use direct language
Assign to individuals, not to groups

A lot of small to medium businesses ... tend to already be in the virtual team space without even knowing it.
–Hassan Osman

Anything that’s in writing usually carries a much more authoritative message.
–Hassan Osman
Resources

Influencing Virtual Teams by Hassan Osman
The War of Art* by Steven Pressfield

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233: How to Make Deep Work Happen, with Cal Newport

22 februari 2016 · 35 min

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Cal Newport: Deep Work
Cal Newport, author of Deep Work*, teaches us the rules for focused success in a distracted world.
Key Points
The Four Rules of Deep Work: Lees meer

Work Deeply
Embrace Boredom
Quit Social Media
Drain the Shallows

How to get started with Deep Work:

Train your brain to be better at focusing (example: put your phone away after dinner)
Set aside time for deep work (example: set aside five hours a week for deep work)
Make a move in your life that signals to yourself that you take the ability to focus seriously (example: quitting a social media service)

Quotes
A big problem with a lot of these attention-stealing technologies is that we’ve adopted … the “any benefit mindset” for tool adoption.
–Cal Newport

You have to wean [your brain] off its dependence on novel stimuli every time you feel a little bored.
–Cal Newport

I think focus is the new IQ, and that deep work is going to become one of the most valuable skills as our economy gets more competitive and more complex.
–Cal Newport

In almost any profession, cultivating a deep work ethic will produce massive benefits.
–Cal Newport

It’s wrong to assume you automatically have the right to work whatever schedule you want.
–Cal Newport
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232: How to Tame Your Inner Critic, with Tara Mohr

15 februari 2016 · 38 min

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Tara Mohr: Playing Big
Tara Mohr is an expert on women’s leadership and well-being. She is the author of Playing Big: Practical Wisdom for Women Who Want to Speak Up, Create, and Lead*, named a best book of the year by Apple’s iBooks. Tara is the creator and teacher of the global Playing Big leadership program for women, and of the Playing Big Facilitators Training for coaches, therapists, managers, and mentors. Lees meer

Your worst critic is probably yourself. In this conversation, Tara joins Dave to show you how to tame your inner critic.
Actions to overcome your inner critic

Write down your inner critic’s most commonly voiced lines.
Create a character that suits your inner critic’s voice, and then picture it when you hear the voice.
Look at the voice with compassion, trying to understand what your safety instinct is afraid of.

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231: Strategize Your Energy Use For Better Results, with Janine Lombardi

8 februari 2016 · 43 min

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Janine Lombardi: J9 Leading Solutions
On this week’s episode, Janine Lombardi provides a framework for how we can all get better results through effective energy use.
Quote
Part of a succession planning strategy is to have the role that you’re grooming people to take be attractive to them … We’re no longer going to see people stepping into leadership roles that are not attractive.
—Janine Lombardi
Ways to fuel mental energy Lees meer

Create a Gratitude Journal
Relive a positive experience for two minutes a day
Thank someone for something each day.

Ways to fuel physical energy

Get better sleep
Eat healthily
Take breaks often

Resources

Manage Your Energy, Not Your Time by Tony Schwartz and Catherine McCarthy

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230: How to Get Teams to Stop Fighting, with Bonni Stachowiak

1 februari 2016 · 39 min

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Bonni Stachowiak: Teaching in Higher Ed
Bonni is the host of the Teaching in Higher Ed podcast, Dean of Teaching and Learning and Professor of Business and Management at Vanguard University, and my life partner. Prior to her academic career, she was a human resources consultant and executive officer for a publicly traded company. Bonni is the author of The Productive Online and Offline Professor: A Practical Guide*.
Audio Question from Ian Lees meer

The Way to Lead After a Workplace Loss, with Andrew Stenhouse (episode 142)

Audio Question from Nigel
Question from Jennifer
My company has two marketing departments. One is customer marketing which is more account focus and supports specific account managers. Account managers love them because they are their right hands. The other marketing department is consumer/brand marketing where I am in. We set corporate programs and brand strategies. I find myself constantly having to remind the sales team that we work for the same company with the same goal in mind. Some of them can be very critical about the new products and programs we developed because they are not tailored made for their specific accounts. Lately, some of them have been complaining about the new product launch timing.

I am struggling with the situation because I want to support them as much as I can, but I cannot give them everything they want all the time. I read the below. Do you have any additional suggestions/actions I can take?

I want to join them on sales calls to experience 1st hand what they are experiencing. I created a marketing pitch that I believe the buyers will like to hear and the sales team may not be able to articulate. I want to add value to the call. I thought they will be excited. I was wrong. None of them seems to like the idea. I really don't know what to do about it at this point.

Ending the War Between Sales and Marketing by Philip Kotler, Neil Rackham, and Suj Krishnaswamy
5 Ways to Stop Teams From Fighting

Question from Steve
The book …

229: Find Courage to Speak When It Matters Most, with Allan McDonald

25 januari 2016 · 50 min

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Allan McDonald: Truth, Lies, and O-Rings
Allan J. McDonald retired as vice president and technical director for advanced technology programs at ATK Thiokol Propulsion in 2001. He was the director of the Space Shuttle Solid Rocket Motor Project at the time of the Challenger accident and, later, vice president of engineering for space operations during the redesign and requalification of the solid rocket motors. Al passed away in 2021, several years after this episode first aired. Lees meer

Al was the one person who officially refused to sign off on Challenger's launch on January 28, 1986. His concerns for the launch conditions were ultimately overridden by his boss. He would eventually testify to the Rogers Commission which had major implications for their findings. Later in life, he spoke to audiences all over the world on ethics and decision-making. He's the author with James Hansen of Truth, Lies, and O-Rings: Inside the Space Shuttle Challenger Disaster*.

In this conversation, Al shared the details of the conversation between NASA and Morton Thiokol the evening prior to the launch. He also detailed what happened after the accident and his extraordinary decision to interrupt NASA's testimony to the Rogers Commission. He also shared a key message on why it still matters, all these years later.
Key Points

As director of the solid rocket motor project, Al McDonald refused to sign off on the launch, concerned that launch weather conditions were unsafe.
Despite almost perfectly predicting the accident, Al himself was initially unconvinced that the solid rocket motors were the cause, believing the shuttle would have exploded on the pad had that been the case.
When it appeared that NASA officials weren't being fully transparent about the events leading up to the accident, Al interrupted their testimony to the Rogers Commission, a move he fully expected would end his career.
Al was effectively demoted after his testimony. Congress ultimately intervened with a law that would hav…

228: Practical Storytelling That Isn’t Awkward, with David Hutchens

18 januari 2016 · 45 min

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David Hutchens: Circle of the 9 Muses
If you’ve found telling stories awkward in leadership, David Hutchens shows us how to leverage practical storytelling for results.
Quotes
The most important part of the work [of storytelling] is all the stuff that happens after a story is told. When you tell a story, that’s not the end of a conversation, it’s the beginning.
—David Hutchens Lees meer

Instead of me saying, “Hey, this story is important,” I always ask the audience why it’s important, and let them make a case for it. And they always do.
—David Hutchens

When a group starts having meaning-making conversations together, they’re surprised at the feeling of connection that it creates.
—David Hutchens

You can stumble and stutter your way through the story, but if it’s the right story, and if it’s connected to the work that matters to us, then it can be transformational.
—David Hutchens
Resources Mentioned

GO Team program*
Leadership Story Deck* by David Hutchens
Circle of the 9 Muses: A Storytelling Field Guide for Innovators and Meaning Makers* by David Hutchens
David’s email: David@DavidHutchens.com

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227: How Millennial Managers Can Overcome Wrong Perceptions, with Chip Espinoza

11 januari 2016 · 38 min

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Chip Espinoza: Millennials Who Manage
Chip Espinoza shares wisdom from his new book, Millennials Who Manage: How to Overcome Workplace Perceptions. Chip is the Co-author of Millennials@Work: The 7 Skills Every Twenty-Something Needs to Overcome Roadblocks and Achieve Greatness At Work and Managing the Millennials: Discover the Core Competencies for Managing Today’s Workforce. He is also Academic Director of the Organizational Psychology program at Concordia University Irvine.
Quotes
The major challenge [millennials] have in getting to the next level is their lack of patience.
—Chip Espinoza Lees meer

It’s not the people that are against us that are going to hold us back from achieving what we want; it’s the people who love us the most.
—Chip Espinoza

The number one challenge of moving from a peer worker to being a boss is a redefinition of a relationship with their peers. The second greatest challenge is the fear of disappointing the person who promoted them.
—Chip Espinoza
Resources

Emotional Intelligence: Why It Can Matter More Than IQ by Daniel Goleman
Google’s Quest to Build a Better Boss by Adam Bryant

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226: How to Lead Training, Attitude, and Energy, with Bonni Stachowiak

4 januari 2016 · 38 min

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Bonni Stachowiak: Teaching in Higher Ed
Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She joins me monthly to respond to listener questions.
Question from Maurice
Are there any resources out there on energy and leadership? With that I don't mean the energy which seeps out you as you struggle through the day, but rather the energy which you project in any given situation. Lees meer

I volunteered at a dog shelter for a year. During that year I devoured any and all episode of 'The Dog Whisperer'. I discovered that being aware of one's energy before entering a scene had impact. In this case on dogs, their reaction to me and their attitude in general. I strongly believe this awareness of one's energetical state impacts humans as well.

So, in February of this year I became a dad. Being aware of how sensitive small children are, I tried to be conscious of my energy around him as well. It worked! Usually in the way, that he tends to fall asleep in my arms. I've found a way to create a pool of calm energy around me. Some might call it: centered, or grounded.

I'm confident that the purposeful use of our inner energy has a deep impact on our environment. This sub conscious communication fascinates me hugely. Do you, or does Bonni, know of any resources on this topic?
Question from Lisa
Thank you for the coaching for leader's podcasts, they helped me to get my first manager role which I will start in January 2016! I have a question which I hope you might be able to assist with. The team leader (who I will be reporting to) was speaking at our team Christmas party about how the work we do just isn't really a worthwhile job, and while you are on your deathbed you aren't going to be thinking about it (for background, we deal with legal claims against a government a…

225: Discover Your True North, with Bill George

28 december 2015 · 32 min

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Bill George: Discover Your True North
On this episode, we learn how to discover your true north with Bill George, one of America’s most seasoned business leaders. Bill is a senior fellow at Harvard Business School and the former Chairman and CEO of Medtronic, the world’s leading medical technology company. He is the author of several bestselling books including True North*, Authentic Leadership*, and most recently Discover Your True North*.
Quotes
Your life story defines your leadership.
–Bill George Lees meer

Leadership is your choice, not your title.
–Bill George

Leadership can be lonely, and the only way to overcome that loneliness is to surround yourself with truth tellers and people who care about you.
–Bill George
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224: How to Lead Through Uncertainty and Change, with Jacqueline Farrington

21 december 2015 · 40 min

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Jacqueline Farrington: Executive Coach
On this week’s show, Jacqueline Farrington teaches us how to lead through times of uncertainty and change. Jacqueline works with senior and board-level leaders. She specializes in helping executives create high-impact personal brands and communication strategies, with particular focus on cross-generational and cross-cultural communications.
Key Points
70% of all major organizational changes fail
20% of employees will support your change from the start
Book: First Break all the Rules* by Marcus Buckingham
Quotes
People often have the perception that organizational change is about change management and not change leadership. The distinction is that while they both deliver change, change management is about the processes that we use. Change leadership is about the vision, creating a sense of urgency, and speaking to the hearts and minds of your employees.
—Jaqueline Ferrington Lees meer

Generally, when an organization introduces change, 20% of employees will support the change. But the rest, 80%, are either fence-sitters or active resisters, and often leaders forget about that.
—Jaqueline Ferrington

Often, leaders look at their change champions, and think, “Ah, I don’t really have to pay attention to these people because they really believe in it, they’re driving it.” But if those people begin to feel ignored or that they aren’t being used to support the change, they can become highly disengaged.
—Jaqueline Ferrington

Leaders often approach change from their perspective, not from their followers’ perspective.
—Jaqueline Ferrington
Recommendations

Book: Your Brain at Work* by David Rock
Book: The Progress Principle* by Teresa Amabile and Steven Kramer
Book: Overcoming Immunity to Change* by Robert Kegan

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223: Start With Why, with Simon Sinek

14 december 2015 · 40 min

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Simon Sinek: Start with Why* and Leaders Eat Last*
Questions from Mastermind members: Lees meer

How do you make these ideas part of the operating culture of the organization? —Mike
I have listened to Simon's book, Why Leaders Eat Last. Simon provided a lot of examples of what he calls the circle of safety. His philosophy and ideas are rational. Does he have data to support that getting buy in on his philosophy is actually good for business by reducing costs or increasing profits? —Chris

Quotes
Companies should not be deciding their purpose or cause based on market research. That’s like a politician deciding what their vision is based on poll numbers.
—Simon Sinek

The first step to becoming that leader we wish we had is to actually want to be the leader.
—Simon Sinek

It’s about all about purpose and creating strong human relationships, and learning your “Why” gives you a massive advantage in decision-making.
—Simon Sinek

Fulfillment comes through service to others. When we make it about ourselves, it never really works. When we make it about others, it really feels amazing.
—Simon Sinek

If your kid has a bad report card, you don’t put him up for adoption, you get him a tutor. If someone has performance issues at the company, you don’t fire them, you coach them.
—Simon Sinek

Leadership is a process, and it requires commitment.
—Simon Sinek

The only way to find out if it will work is to do it.
—Simon Sinek

Leaders are not responsible for the numbers; leaders are responsible for the people responsible for the numbers.
—Simon Sinek
Resources

Book: Start with Why: How Great Leaders Inspire Everyone to Take Action* by Simon Sinek
Book: Leaders Eat Last* by Simon Sinek
TED talk: How great leaders inspire action

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222: How to Achieve What You Want

10 december 2015 · 35 min

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My 2015 Goals Lees meer

Produce and launch the first Coaching for Leaders product or service. Achieved.
Play 7 songs on the guitar. In progress.
Free 2-3 hours a week of work by delegating significant audio production. Achieved.
Dale Carnegie goal. Not applicable.
Read 15 books, including 1 fiction, 2 on early childhood development, and 2 HBR essentials. In progress.
Strengthen my network and friendships through two significant interactions interactions each week. No.
Attend a copywriting course. Achieved.
Go on a camping trip with our son. Achieved. (I mentioned the Last Child in the Woods* by Richard Louv).
Double the weekly listenership of Coaching for Leaders. In progress.

Final 2015 tally:

4 goals achieved
3 goals in progress
1 missed goal
1 not applicable

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221: How to Build Your Leadership Confidence, with Bonni Stachowiak

7 december 2015 · 36 min

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Bonni is the host of the Teaching in Higher Ed podcast, Dean of Teaching and Learning and Professor of Business and Management at Vanguard University, and my life partner. Prior to her academic career, she was a human resources consultant and executive officer for a publicly traded company. Bonni is the author of The Productive Online and Offline Professor: A Practical Guide*.
Audio Question from Steve
Steve had a question about how to be a project manager and deal with tough situations while having an introverted personality. Lees meer

Episode 124: How to Get What You Really Want Out of a Conflict
CFL: How to Restore Productivity When People are Angry
CFL: Make Difficult Conversations Easier by Dave Stachowiak
CFL: 5 Ways to Address a Hostile Audience by Dave Stachowiak

Question from Michelle
I'm rather annoyed with myself this week as I was very harsh to my team member. I have apologized and she accepted my apology. However I'm not happy that it occurred and I need to deal with the cause. I think the cause is to do with the fact that she is older than me and is a different personality type. I find it difficult to believe that she does respect me and so my harsh communication was a result of my suspicion.

It's such a shame because we'd reached an even closer level of communication this week too. We both wanted to work with each other and after my apology she reconfirmed that the reason she wanted to do this job was to work with me.

I think I need to go back to basics with her again and find out again what she needs from me. I also listened again to episode 59, but my problem is almost the opposite to the issues raised. I have another new team member starting soon. If you have any advice, or can recommend another podcast episode…I’d be grateful!

Episode 54: How Authentic Leaders Apologize
Episode 59: Seven Principles for Leading People Older Than You
Book: Leadership and Self-Deception* by Arbinger Institute
Book: The Five Dysfunctions of a Team* by Patrick Lencioni

Qu…

220: How to Find the Right Voice, with Laura Sicola

30 november 2015 · 40 min

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Laura Sicola: Vocal Impact Productions
Quotes
In teaching, your best skill is flexibility.
– Laura Sicola Lees meer

Most people are painfully oblivious to how they come across when they communicate.
– Laura Sicola

Typically, with somebody that you choose to listen to regularly, there’s something about the way they communicate that both speaks to you in their content, but you also like the sound of their voice.
– Laura Sicola

What I’m trying to help people see is that you already have the entire range of speech styles available to you. They’re already a part of who you are. It’s just a matter of being able to tap into them when necessary.
– Laura Sicola
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219: How to Steal the Show, with Michael Port

23 november 2015 · 39 min

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Michael Port
Author, Steal the Show*
www.michaelport.com Lees meer

Reporter: “How can an actor run for president?”
Ronald Reagan: “How can a president not be an actor?”

Michael Port is a NY Times bestselling author of six books including Book Yourself Solid*, The Think Big Manifesto*, and his hot new release, Steal the Show*. He has also been a successful professional actor, guest starring on shows like Sex & The City, Law & Order, Third Watch, All My Children, and in films like The Pelican Brief and Down to Earth. These days, Michael can be seen regularly on MSNBC, CNBC, and PBS as an expert in communication and business development.

A good performance is authentic behavior in a manufactured environment.
–Michael Port
The better prepared you are, the easier it is to be authentic.
–Michael Port
If you have a high stakes situation, and you need your Powerpoint slides to know what’s coming next, you’re not prepared enough.
–Michael Port

Three questions people ask when listening to a speech:

Will this thing work?
Is this something worth my time?
Is this person able to champion this idea?

The five components of great speeches:

A big idea that is relevant to the listeners
Be very clear on what is being promised in the presentation
Make sure you can demonstrate that you understand the way the world looks to them
Be able to demonstrate the consequences of not adopting the big idea
Work hard to serve the audience

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218: Increase Your Personal Capacity, with Beth Buelow

16 november 2015 · 34 min

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Beth Buelow: The Introvert Entrepreneur
Beth Buelow, author of The Introvert Entrepreneur*, shows us how to expand into our capacity zone while still using our comfort zone as a home base.
Quotes
When you 'fail,' it’s usually because you were attached to a particular outcome. And when it doesn’t happen that way, it gets labeled a 'failure.'
—Beth Buelow Lees meer

If you approach your goals with less attachment, you’ll find yourself much better able to see those failures as data, rather than indictments of your character and who you are.
—Beth Buelow

The comfort zone is what makes stepping out into the unknown possible.
—Beth Buelow

Remember to celebrate every time you stretch that capacity zone.
—Beth Buelow
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217: The Best Way to Make New Habits Reality, with Kendra Kinnison

9 november 2015 · 37 min

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Kendra Kinnison
kendrakinnison.com
coach.me/kendra
How to Get Yourself Unstuck: Lees meer

Lead yourself effectively (get your own ducks in a row)
Build your empathy muscle
Don’t let stress derail you

Tiny Habits

When you’re stuck, use the Tiny Habit Approach
Developed by BJ Fogg, a researcher at Stanford
Think about what’s the absolute tiniest step you can take forward, and then commit to taking that step every day

Tiny habits lower mental hurdles so much that our mental resistance doesn’t kick in.
-Kendra Kinnison

Think About a Restarting Strategy

More often than not, it’s the good things that throw us off.
-Kendra Kinnison
I see restarting as just as natural a skill as continuing a routine.
-Kendra Kinnison

Resources:
App: Gratitude Journal*
App: Coach.me*

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216: How to Combat Repetitive Tasks, with Bonni Stachowiak

2 november 2015 · 44 min

Afspelen

Bonni is the host of the Teaching in Higher Ed podcast, Dean of Teaching and Learning and Professor of Business and Management at Vanguard University, and my life partner. Prior to her academic career, she was a human resources consultant and executive officer for a publicly traded company. Bonni is the author of The Productive Online and Offline Professor: A Practical Guide*.
Question from Willian
I have been working at the same area (Customer Service) for 2 years and 9 months. I really like my job and I have a better performance comparing with my coworkers who are older than me. How do you see the integration between people from different generations at work? How can I improve my influence with people more experienced than I? Is there any tip for people like me who need to contact professionals from different cultures at work? Lees meer

“The counts of the indictment are luxury, bad manners, contempt for authority, disrespect to elders, and a love for chatter in place of exercise. Children began to be the tyrants, not the slaves, of their households. They no longer rose from their seats when an elder entered the room; they contradicted their parents, chattered before company, gobbled up the dainties at table, and committed various offenses against Hellenic tastes.” -Kenneth John Freeman

Influence: The Psychology of Persuasion by Robert Cialdini*
How to Win Friends and Influence People by Dale Carnegie*
Episode 59: Seven Principles for Leading People Older Than You
Episode 158: How to Lead the Millennials
Jack Welch on reverse mentoring
Millennials Who Manage by Chip Espinoza*

Question from Tammy
I can see how alerting the group to bad news before the meeting could be good, but if they have time to stew over it won't they be even more resistant to the idea when they come to the meeting?

I am in a position where I am having to get a group of people to do something that they do not want to do and do not see value in. How do I get buy in? I am passionate about it but my gro…

215: How to Collaborate Across Organizations, with Kirsten Foot

26 oktober 2015 · 38 min

Afspelen

Kirsten Foot: Collaborating Against Human Trafficking Lees meer

“There are blindnesses that can only be smoothed out when leaders from one sector really listen to the leaders of another sector.” -Kirsten Foot

Resources that Kirsten and Dave mentioned during the episode that will help your collaborate across organizations:

Collaborating Against Human Trafficking: Cross-Sector Challenges and Practices* by Kirsten Foot
BEST (Businesses Ending Slavery and Trafficking) Alliance
Collaborating Against Human Trafficking
U.S. Department of Labor: International Child Labor and Forced Labor Reports
U.S. Department of Labor: List of Goods Produced by Child Labor or Forced Labor
Ending Human Trafficking podcast

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