Coaching for Leaders

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1. 314: Three Steps to Establish Your Leadership Brand, with Emily Soccorsy and Justin Foster

   11 september 2017 · 40 min

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   Emily Soccorsy and Justin Foster: Your Leadership Brand
   Emily Soccorsy and Justin Foster are from Root + River. They are brand strategists and marketers who believe that your brand is how other people experience what you believe. In this episode, Emily and Justin show us the key steps to create a framework for your leadership brand.
   Key Points Lees meer

   Branding is something that begins inside of you.
   Much of branding is just uncovering what’s inside of you, articulating it, and then reflecting it outward.
   We’re living in a world where we can no longer get away with pretending to be something we’re not, so we have no alternative but to be ourselves.
   If you reverse engineer a brand failure, it’s usually because of a poor leadership decision, not a marketing problem.
   Whenever there is an outward branding problem, look inward.
   The most successful brands are the ones that have a minuscule chasm between their public brand and how they operate internally.
   Most missions come from suffering.
   What problem does the organization solve in the world?
   When there’s a connection to a belief, it becomes the message that then permeates every aspect of an organization.
   Branding becomes an invitation to believe what you believe.
   Our obsession with branding and marketing being finished is part of the problem.
   It’s always good for your brand to take a stand.

   Three questions to ask when building a brand:

   What do you believe in?
   What’s your mission?
   How do you create value in the world?

   Resources Mentioned

   Root + River
   An Open Letter on Branding
   Oatmeal v Bacon: Oatmeal is Boring, Bacon is Not - The Branding Book for People that Care* by Justin Foster

   Related Episodes

   The Five Elements Of Your Personal Brand, with Heather Backstrom (episode 133)
   The Four Stories Leaders Need For Influence, with David Hutchens (episode 148)
   How to Stand Out, with Dorie Clark (episode 189)

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2. 313: The Way to Start Leading, with Bonni Stachowiak

   4 september 2017 · 39 min

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   Bonni Stachowiak: Teaching in Higher Ed
   Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She joins me monthly to respond to listener questions.
   Listener Questions Lees meer

   Chris asked for advice on how to begin his leadership development journey, in spite of a lot of current frustrations.
   Warren asked for our perspective on how to handle a problematic situation with two employees he has inherited.
   Malcolm asked about our philosophy of leadership and how much we need to stay true to ourselves.

   Resources Mentioned

   The Seven Habits of Highly Effective People* by Stephen Covey

   How to Win Friends and Influence People* by Dale Carnegie

   11 Crucial Books That Every Leader Should Know
   American Management Association
   Dale Carnegie courses
   Quiet: The Power of Introverts in a World That Can’t Stop Talking* by Susan Cain
   Podcast episodes for new leaders
   Hunger: A Memoir of (My) Body* by Roxane Gay

   The Power of Vulnerability* by Brené Brown

   Related Episodes

   The Power of Introverts in a World That Can't Stop Talking, with Susan Cain (episode 44)
   The Way to Turn Followers Into Leaders, with David Marquet (episode 241)
   Five Steps to Hold People Accountable, with Jonathan Raymond (episode 306)

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3. 312: Where Technical People Begin on Leadership, with Jon Lokhorst

   28 augustus 2017 · 38 min

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   Jon Lokhorst: Technical Leaders
   Jon Lokhorst is a leadership coach and consultant who partners with CPAs, CFOs, and other leaders who face massive change in their industry and recognize the need for a new model of leadership to navigate those challenges.
   Key Points Lees meer

   Leadership development is often neglected in technical fields.
   We have a tendency to focus more on our clients’ businesses than our own.
   Take a step back and ask yourself, “What are the things that are really important to focus on that aren’t necessarily urgent?”

   Resources Mentioned

   Jon’s white paper and e-course on professional development

   Related Episodes

   How to Influence Numerous Stakeholders, with Andy Kaufman (episode 240)
   How to Figure Out Your Career, with Scott Anthony Barlow (episode 259)
   How to Get Into Leadership Flow, with Croft Edwards (episode 264)

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4. 311: Negotiation Tactics for Results, with Kwame Christian

   21 augustus 2017 · 45 min

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   Kwame Christian: Negotiate Anything
   Kwame Christian is a business lawyer and the Director of the American Negotiation Institute. His TEDx Talk, Finding Confidence in Conflict, was the most popular TED Talk on the topic of conflict of 2017. Lees meer

   Today, he’s working extensively with procurement departments within companies to help them make better deals. Kwame hosts the top negotiation podcast, Negotiate Anything and is the author of the book Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life*.
   Questions

   Margaret asked about how to respond to people when they are asking for a pay raise.
   Kim asked about how to encourage an employee to leave the company.
   Vivian asked about how to handle a situation where an employee isn’t performing but who has a close relationship with a more senior leader.
   Roger asked what wisdom we’d give to leaders on handling tough negotiation situations.

   Resources Mentioned

   Download Kwame’s Free Guide
   Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life* by Kwame Christian
   Getting to Yes* by Roger Fisher and William L. Ury
   Five Steps to Hold People Accountable with Jonathan Raymond (episode 306)
   How to Win Friends and Influence People* by Dale Carnegie

   Related Episodes

   How to Listen When Someone Is Venting, with Mark Goulston (episode 91)
   Negotiating As If Your Life Depended On It, with Chris Voss (episode 262)
   How to Benefit From Conflict, with Susan Gerke (episode 263)

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5. 310: How to Reduce Drama With Kids, with Tina Payne Bryson

   14 augustus 2017 · 41 min

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   Tina Payne Bryson: No Drama Discipline
   Tina Payne Bryson is the co-author, with Dan Siegel, of two New York Times bestsellers, The Whole Brain Child* and No Drama Discipline* — each of which has been translated into over twenty languages. She is a psychotherapist and the Executive Director of The Center for Connection in Pasadena, California, where she offers parenting consultations and provides therapy to children and adolescents.
   Key Points Lees meer

   Much of what we do in the name of discipline is counter-productive.
   The original meaning of the word “discipline” is to teach.
   To effectively discipline (to teach kids skills to do better in the future), children have to be in a state of mind in which they can learn.
   Consequences can be counter-productive.
   If you’re being an effective disciplinarian, you should be disciplining less over time.
   “Time-outs” don’t teach kids anything, but taking the time to step away from the situation to talk to your kids does teach.

   Resources Mentioned

   No-Drama Discipline: The Whole-Brain Way to Calm the Chaos and Nurture Your Child's Developing Mind* by Daniel Siegel and Tina Payne Bryson
   The Whole-Brain Child: 12 Revolutionary Strategies to Nurture Your Child's Developing Mind* by Daniel Siegel and Tina Payne Bryson
   The Yes Brain: How to Cultivate Courage, Curiosity, and Resilience in Your Child* by Daniel Siegel and Tina Payne Bryson
   Tina Payne Bryson's website

   Book Notes
   Download my highlights from No Drama Discipline in PDF format (free membership required).
   Related Episodes

   Five Leadership Lessons Learned from Luke (episode 50)
   How to Improve Your Coaching Skills with Tom Henschel (episode 190)
   The Way to Stop Rescuing People From Their Problems, with Michael Bungay Stanier (episode 284)

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6. 309: How to Help Followers Lead, with Bonni Stachowiak

   7 augustus 2017 · 38 min

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   Bonni Stachowiak: Teaching in Higher Ed
   Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She is the author of The Productive Online and Offline Professor: A Practical Guide.
   Listener Questions Lees meer

   Michael asked about what you do when you have a follower who has leadership potential but is reluctant to step into leadership shoes.
   Steve asked for suggestions on how to get communication out to a team when email isn’t an option.
   Michal asked about transitioning military leadership experience to a position in the private sector.
   Ricard asked about the discomfort of feeling like you don’t know it all when you’re new in a role.

   Resources Mentioned

   Radical Candor* by Kim Scott
   The Servant as Leader* by by Robert Greenleaf
   Scaling Up : How a Few Companies Make It … and Why the Rest Don't* by Verne Harnish
   The 4 Disciplines of Execution* by Chris McChesney, Sean Covey, and Jim Huling
   Past Coaching for Leaders episodes on feedback
   Turn the Ship Around!* by David Marquet
   How to Write a KILLER LinkedIn Profile … And 18 Mistakes to Avoid* by Brenda Bernstein

   Related Episodes

   The Power Of Servant Leadership, with John Dickson (episode 137)
   Where To Start With Succession Planning, with Bill Bliss (episode 153)
   The Way to Turn Followers Into Leaders, with David Marquet (episode 241)
   How to Support Veterans in Your Workplace, with Eugenia Weiss (episode 280)
   How to Write a Killer LinkedIn Profile, with Brenda Bernstein (episode 285)

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7. 308: The Power of Solitude, with Mike Erwin

   31 juli 2017 · 43 min

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   Mike Erwin: Lead Yourself First
   Mike Erwin is the CEO of the Character & Leadership Center and the Founder and President of The Positivity Project, a non-profit organization with the mission to help America’s youth build stronger relationships by recognizing the character strengths in themselves and others. He is the co-author of the book Lead Yourself First: Inspiring Leadership Through Solitude*.
   Key Points Lees meer

   Solitude helps both in intense thinking and also in giving the brain a chance to quiet down.
   It’s hard to think intensively with a lot going on around you.
   Even extroverts can benefit from solitude.
   Start small. Just find a few minutes throughout the day to build a habit of solitude.
   Social media and solitude can coexist.

   The four ways solitude benefits leaders:

   Clarity
   Creativity
   Moral Courage
   Emotional Balance

   Resources Mentioned

   Lead Yourself First: Inspiring Leadership Through Solitude* by Raymond M. Kethledge and Mike Erwin
   The Character & Leadership Center
   Team Red, White, & Blue
   The Positivity Project

   Activate Your Free Coaching for Leaders Membership
   Get immediate access to my free, 10-day audio course, 10 Ways to Empower the People You Lead. Give me 10 minutes a day for 10 days to get the most immediate, practical actions to become a better leader. Join at CoachingforLeaders.com.
   Related Episodes

   CFL184: Getting Things Done with David Allen
   CFL196: Marshall Goldsmith on Triggers: Creating Behavior That Lasts
   CFL211: How to Be Present and Productive
   CFL214: Stop Worrying and Start Living

   Next Episode
   Bonni and I return for the monthly question and answer show. Submit your question for consideration next week or for the first question and answer show the first Monday of every month at http://coachingforleaders.com/feedback

8. 307: How to Make Inclusion Happen, with Deepa Purushothaman

   24 juli 2017 · 44 min

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   Deepa Purushothaman: Inclusion at Deloitte
   Deepa Purushothaman is a National Managing Principal of Inclusion at Deloitte. She speaks extensively about Deloitte’s focus on women and has been featured at national conferences and in publications like Bloomberg and Harvard Business Review.
   Key Points Lees meer

   You don’t have to always do things they way they’ve been done before — you can find a new way that is authentic to you.
   As society evolves, companies need to think about how they provide inclusion for their employees.
   People are less worried about seeing a diverse leadership team than they are about feeling like they belong.
   Individuals need to feel a sense of belonging and connection.
   Inclusion is starting to play an important role in talent acquisition and retention.
   One of the biggest mistakes is not knowing where to start and then doing nothing.
   Employees join and leave companies based on whether or not there is an inclusive culture.

   Resources Mentioned

   Responding When Your Expertise Is Challenged
   Deepa Purushothaman on Twitter

   Related Episodes

   How to Handle Workplace Bullying, with Jill Morgenthaler (episode 172)
   How Women Make Stronger, Smarter Choices, with Therese Huston (episode 255)
   How to Help the Underdog Thrive, with Terry Lipovski (episode 275)

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9. 306: Five Steps to Hold People Accountable, with Jonathan Raymond

   17 juli 2017 · 43 min

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   Jonathan Raymond: Good Authority
   Jonathan Raymond is the founder of Refound, a firm that believes we should all be aiming for more Yoda and less Superman. He is the author of the book, Good Authority: How to Become the Leader Your Team Is Waiting For* and the creator of the The Good Accountability course*. Lees meer

   Many managers and leaders recognize when more accountability is needed, but few use a process that invites high performance and embraces the whole person. In his work at Refound, Jonathan invites leaders to imagine a world where personal and professional growth are one thing, and where improving your relationships and owning your strengths translate directly into the rest of your life.

   In this conversation, Jonathan teaches us a common language around accountability that works for almost everyone. Plus, he teaches us the five key steps of the accountability dial.
   Key Points

   Micromanagement is focused on tasks, but accountability is focused on relationships.
   Accountability doesn’t work unless there’s a context of personal caring.
   Employees want growth, and growth comes from productive discomfort. If you if you orient your day towards acknowledgment only on the positive side, you’re missing the better part of it.

   The 5 Steps of the Accountability Dial:

   The Mention
   The Invitation
   The Conversation
   The Boundary
   The Limit

   Resources Mentioned

   The Good Accountability course*
   Good Authority: How to Become the Leader Your Team Is Waiting For* by Jonathan Raymond
   Download the Accountability Dial
   Refound (Jonathan's Firm)

   Book Notes
   Download my highlights from Good Authority in PDF format (free membership required).
   Related Episodes

   How to Create Team Guidelines, with Susan Gerke (episode 192)
   New Management Practices of Leading Organizations, with David Burkus (episode 253)
   Moving Beyond Command and Control, with Brian Robertson (episode 258)

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10. 305: How to Deal With the Diminishers, with Liz Wiseman

    10 juli 2017 · 43 min

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    Liz Wiseman: Multipliers
    Liz Wiseman has been listed on the Thinkers50 ranking and named as one of the top 10 leadership thinkers in the world and recipient of the 2016 ATD Champion of Talent Award. She is the author of three best-selling books, including Multipliers: How the Best Leaders Make Everyone Smarter*.
    Key Points Lees meer

    Some leaders make the people around them less capable.
    Leaders who diminish others get less than half of their capabilities.
    Diminishing often comes from good intentions.
    Leadership is a skill you can learn.
    A good boss sees the genius in others.
    Find a way to let your boss know what you’re best at.
    By admitting our own mistakes, we create an environment where others are willing to take risks.
    Ask yourself how you might be shutting down people’s ideas and capabilities.

    Resources Mentioned
    Multipliers: How the Best Leaders Make Everyone Smarter (revised and updated)* by Liz Wiseman
    Related Episodes

    How to Engage With Humor, with David Nihill (episode 245)
    The Way to Stop Rescuing People From Their Problems, with Michael Bungay Stanier (episode 284)
    What Gets Between You and Greatness, with Lolly Daskal (episode 296)

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11. 304: How to Change Behavior, with Bonni Stachowiak

    3 juli 2017 · 43 min

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    Bonni Stachowiak: Teaching in Higher Ed
    Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She is the author of The Productive Online and Offline Professor: A Practical Guide*.
    Questions Lees meer

    Kristi asked about how to consistently apply what she’s learning from the show until new habits become unconscious behaviors.
    Kimberly asked for advice on how to handle a situation where she is co-managing a team.
    Bar asked about the best ways to navigate imposter syndrome.
    Jonny asked about avoiding career moves that may be motivated only by status or money.

    Resources Mentioned

    7 Ways to Maximize Misery
    The Power of Habit* by Charles Duhigg
    Radical Candor* by Kim Scott
    Why Is Authenticity So Hard and How Can You Be The Best Kind of Real? - Chris Brogan
    Tom Henschel Interviews Dave (episode 300)
    Coaching for Leaders Academy
    Cars 3
    Very Bad Wizards

    Related Episodes

    The Way to Make New Behaviors Stick, with Marshall Goldsmith (episode 196)
    The Best Way to Make New Habits Reality, with Kendra Kinnison (episode 217)
    How to Challenge Directly and Care Personally, with Kim Scott (episode 302)

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12. 303: The Way to Inspire Ownership, with Pete Mockaitis

    26 juni 2017 · 44 min

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    Pete Mockaitis: How to Be Awesome at Your Job
    Pete Mockaitis is the host of the How to be Awesome at Your Job podcast, regularly listed as a top careers show on Apple podcasts.
    Key Points Lees meer

    Your sense of ownership in your work can have huge consequences in how well things unfold.
    Self-efficacy has a large effect on your sense of ownership in your work.
    Try to connect the job someone is doing with the overall mission of the organization.
    The effects of micromanaging can be disastrous for an organization.
    When delegating a job, think about the critical components of the job and what you want the result to be, then let employees get the job done however they see fit.
    Delegation doesn’t have to be an all-in-one-shot type of thing, it can be done in stages.

    Steps to delegating:

    Watch me do this
    Help me do this
    Let’s do this together
    I’ll help you do this
    I’ll watch you do this.

    Resources Mentioned

    Albert Bandura
    The 80/20 Principle* by Richard Koch
    Essentialism* by Greg McKeown
    The ONE Thing* Gary Keller Jay Papasan
    Arthur Woods podcast episode
    Jeff McManus podcast episode
    Financial Intelligence* by Joe Knight
    Improve Your Financial Intelligence, with Joe Knight (episode 244)

    Episodes from the How to be Awesome at Your Job podcast that may be of value to your team:

    Increasing Confidence by Increasing Self-Awareness with Dr. Tasha Eurich
    Making Stress Work for You with Dr. Melanie Greenberg
    Overcoming Self-limiting Beliefs with R. Michael Anderson
    Honing Your Persuasive Skills with Kwame Christian
    Communicating with Inspiration and Clarity with Mawi Asgedom

    Related Episodes

    The Seven Steps You Follow To Delegate Work (episode 117)
    The Four Stories Leaders Need For Influence, with David Hutchens (episode 148)
    How to Challenge Directly and Care Personally, with Kim Scott (episode 302)

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13. 302: How to Challenge Directly and Care Personally, with Kim Scott

    19 juni 2017 · 43 min

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    Kim Scott: Radical Candor
    Kim Scott is a co-founder of Candor, Inc. She has been an advisor at Dropbox, Kurbo, Qualtrics, ReelGoodApp, Rolltape, Shyp, Twitter, and several other Silicon Valley companies. She is the author of the book Radical Candor: Be a Kickass Boss without Losing your Humanity*.
    Key Points Lees meer

    Show you care at a personal level.
    You can’t build a relationship that’s not personal.
    In order to care personally for someone, you have to bring your whole self, not just your “business” persona.
    Sometimes we get so focused on the work that we forget there’s actually a person doing the work.
    Begin by soliciting feedback, not by giving it.
    To get feedback, come up with a go-to question like “Is there anything I could do or stop doing that would make it easier to work with me?”

    Resources Mentioned

    Radical Candor* by Kim Scott
    Radical Candor podcast

    Book Notes
    Download my highlights from Radical Candor in PDF format (free membership required).
    Related Episodes

    Start With Why, with Simon Sinek (episode 223)
    How to Manage Abrasive Leaders, with Sharone Bar-David (episode 290)
    How to Get the Ideal Team Player, with Patrick Lencioni (episode 301)

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14. 301: How to Get the Ideal Team Player, with Patrick Lencioni

    12 juni 2017 · 40 min

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    Patrick Lencioni: The Ideal Team Player
    Patrick Lencioni is the founder of The Table Group and the author of 11 books which have sold over 5 million copies and been translated into more than 30 languages. He is the author of the blockbuster bestseller The Five Dysfunctions of a Team*, and his most recent bestseller, The Ideal Team Player: How to Recognize and Cultivate the Three Essential Virtues*.
    Key Points Lees meer

    Team players should be humble, hungry, and smart. Of the three, hunger is the hardest to teach later in life.
    Standard interviews don’t work. Think of unconventional ways to really get to know the interviewee.
    All the people interviewing a person need to evaluate the candidate using the same standards.
    There is a very high opportunity cost for hiring someone with values that don’t fit into your organization.

    Resources Mentioned

    Table Group Hub
    The Ideal Team Player* by Patrick Lencioni
    The Five Dysfunctions of a Team* by Patrick Lencioni
    The Look and Sound of Leadership

    Book Notes
    Download my highlights from the The Ideal Team Player in PDF format (free membership required).
    Related Episodes

    Create the Best Place to Work, with Ron Friedman (episode 181)
    Detect and Eliminate Organizational Sabotage, with Bob Frisch and Cary Greene (episode 260)
    How to Motivate People, with Dan Ariely (episode 282)

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15. 300: Tom Henschel Interviews Dave

    5 juni 2017 · 48 min

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    Dave Stachowiak: Coaching for Leaders
    Tom Henschel, host of The Look & Sound of Leadership podcast, executive coach at Essential Communications, and friend of Dave, interviews him on the growth of Coaching for Leaders and how he developed his voice.
    Key Points Lees meer

    When trying to do something that helps others, remember that it’s not about you—don’t worry about you, worry about them.
    The best way to build a connection with people is to get really curious about them.
    You have to make the decision to listen.
    If you don’t have a lot of time to listen, figure out how much time you do have and make the decision to be totally present in that short time.
    Listening is an attitude, not a set of skills.
    View failure as data rather than an identity.

    Resources Mentioned

    The Look & Sound of Leadership podcast
    The Power of Introverts in a World That Can’t Stop Talking, with Susan Cain (episode 44)
    How to Steal the Show, with Michael Port (episode 219)
    Failing Forward * by John Maxwell
    Introduction to Powerful Listening (episode 1)
    The Lean Startup* by Eric Ries

    Related Episodes

    Six Mistakes That I Have Made Podcasting (episode 57)
    Three Steps to Take After You Conduct a Survey, with Bonni Stachowiak (episode 150)
    What This Show is About (episode 197)

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16. 299: How to Lead Top-Line Growth, with Tim Sanders

    29 mei 2017 · 40 min

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    Tim Sanders: Dealstorming
    Tim Sanders was the Chief Solutions Officer at Yahoo! and later, the company’s leadership coach. He is the author of four books, including the New York Times bestseller Love Is the Killer App: How To Win Business & Influence Friends* and his new book Dealstorming: The Secret Weapon That Can Solve Your Toughest Sales Challenges*.
    Key Points Lees meer

    Every big thing we try to do is not just the one thing, it’s a lot of smaller things put together.
    You no longer sell to just one decision-maker, you have to sell to an entire team or a committee.
    When selling, you’ll probably never meet most of the people need to influence.
    Somebody in the company you’re selling to needs to be your advocate.
    Leaders should always have a mentee because it’s a great leadership habit, not because it’s an HR program.
    The best mentors expect nothing in return.
    If you assume people are acting with the best intentions, you’re going to be a much happier leader.

    Resources Mentioned

    Dealstorming: The Secret Weapon That Can Solve Your Toughest Sales Challenges* by Tim Sanders
    Love Is the Killer App: How To Win Business & Influence Friends * by Tim Sanders

    Related Episodes

    The Surprising Truth About Influencing Others, with Daniel Pink (episode 84)
    How to Collaborate Across Organizations, with Kirsten Foot (episode 215)
    How to Actually Move Numbers, with Chris McChesney (episode 294)

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17. 298: Tools for Saving Time and Learning More, with Bonni Stachowiak

    22 mei 2017 · 38 min

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    Bonni Stachowiak: Teaching in Higher Ed
    Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She joins me monthly to respond to listener questions.
    Resources Mentioned Lees meer

    Doodle
    Newsify
    Instapaper
    Blinkist*
    Sanebox*
    Getting Things Done* by David Allen
    Reminders
    Overcast

    Since this episode originally aired, we've made the following changes:

    We now both use Acuity Scheduling* instead of TimeTrade
    We now both use Raindrop instead of Pinboard
    Bonni nows uses Inoreader and Dave uses Feedbin instead of Feedly

    Related Episodes

    How To Create a Personal Knowledge Management System, with Bonni Stachowiak (episode 129)
    How Twitter Can Help You Lead, with Joel Comm (episode 242)
    How to Write a Killer LinkedIn Profile, with Brenda Bernstein (episode 285)
    Audio Course: How to Enhance Your Credibility (free membership required)

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18. 297: Four Steps to Get Unstuck and Embrace Change, with Susan David

    15 mei 2017 · 40 min

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    Susan David: Emotional Agility
    Susan David is a psychologist on the faculty of Harvard Medical School; cofounder and codirector of the Institute of Coaching at McLean Hospital; and CEO of Evidence Based Psychology. She is the author of the bestselling book Emotional Agility: Get Unstuck, Embrace Change, and Thrive in Work and Life*.
    Key Points Lees meer

    Showing Up: Instead of ignoring difficult thoughts and emotions or overemphasizing ‘positive thinking’, facing into your thoughts, emotions and behaviors willingly, with curiosity and kindness.
    Stepping Out: Detaching from, and observing your thoughts and emotions to see them for what they are — just thoughts, just emotions. Essentially, learning to see yourself as the chessboard, filled with possibilities, rather than as any one piece on the board, confined to certain preordained moves.
    Walking Your Why: Your core values provide the compass that keeps you moving in the right direction. Rather than being abstract ideas, these values are the true path to willpower, resilience and effectiveness.
    Moving On: Small deliberate tweaks to your mindset, motivation, and habits — in ways that are infused with your values, can make a powerful difference in your life. The idea is to find the balance between challenge and competence, so that you’re neither complacent nor overwhelmed. You’re excited, enthusiastic, invigorated.

    Resources Mentioned

    Emotional Agility: Get Unstuck, Embrace Change, and Thrive in Work and Life* by Susan David
    Emotional Agility Quiz
    3 Ways to Better Understand Your Emotions

    Related Episodes

    Ten Ways to Pick Yourself Up When You’re Beaten Down (episode 85)
    How to Lead Through Uncertainty and Change, with Jacqueline Farrington (episode 224)
    How to Increase Your Conversational Intelligence, with Judith Glaser (episode 271)

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19. 296: What Gets Between You and Greatness, with Lolly Daskal

    8 mei 2017 · 34 min

    Afspelen
    Lolly Daskal: The Leadership Gap
    Lolly Daskal is the CEO of Lead From Within and was designated a Top-50 Leadership and Management Expert by Inc. magazine. She is the author of the the new book The Leadership Gap: What Gets Between You and Your Greatness*.
    Key Points Lees meer

    If the situation isn’t working, what can you change about yourself?
    Ask yourself what type of person you need to be in a situation.
    There are aspects of ourselves that come out in times of stress.
    When you’re aware of your actions, you can choose how you’re going to act in the next moment.
    Allow your employees to teach you.

    Resources Mentioned

    The Leadership Gap
    The Leadership Gap: What Gets Between You and Your Greatness* by Lolly Daskal

    Related Episodes

    The Way to Make New Behaviors Stick, with Marshall Goldsmith (episode 196)
    How to Tame Your Inner Critic, with Tara Mohr (episode 232)
    Use Power for Good and Not Evil, with Dacher Keltner (episode 254)

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20. 295: How to Influence an Executive Team, with Bonni Stachowiak

    1 mei 2017 · 40 min

    Afspelen
    Bonni Stachowiak: Teaching in Higher Ed
    Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She is the author of The Productive Online and Offline Professor: A Practical Guide*.
    Questions Lees meer

    Richard asked about how to practically influence on an executive team.
    Edwin asked about how to handle the situation when someone is fired.
    Isabeau asked about considerations to give when leading people who are parents.
    Tad asked about how to improve his skills as a program manager.

    Resources Mentioned

    Leadership and Self-Deception* by The Arbinger Institute
    Drive* by Daniel Pink
    The Empowered Manager: Positive Political Skills at Work* by Peter Block
    Essentialism* by Greg McKewon
    Deep Work* by Cal Newport
    13 Crucial Books That Every Leader Should Know
    Coaching for Leaders Academy

    Related Episodes

    Three Steps to Soliciting Feedback, with Tom Henschel (episode 107)
    How to Make Deep Work Happen, with Cal Newport (episode 233)
    How to Succeed with Leadership and Management, with John Kotter (episode 249)

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21. 294: How to Actually Move Numbers, with Chris McChesney

    24 april 2017 · 45 min

    Afspelen
    Chris McChesney: The 4 Disciplines of Execution
    Chris McChesney is the Global Practice Leader of Execution for FranklinCovey and the co-author of the bestselling book The 4 Disciplines of Execution* with his colleagues Sean Covey and Jim Huling.
    Key Points
    The 4 Disciplines: Lees meer

    Focus on the wildly important
    Act on the lead measures
    Keep a compelling scoreboard
    Create a cadence of accountability.

    Resources Mentioned

    The 4 Disciplines of Execution* by Sean Covey, Chris McChesney, and Jim Huling
    Turn the Ship Around!* by David Marquet
    The 12 Week Year* by Brian Moran and Michael Lennington
    Frederick Herzberg
    HBR: One More Time: How Do You Motivate Employees?

    Related Episodes

    How to Delegate Work Effectively (episode 117)
    How to Transform Your Limitations Into Advantages, with Mark Barden (episode 207)
    The Way to Turn Followers Into Leaders, with David Marquet (episode 241)

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22. 293: How Teams Use StrengthsFinder Results, with Lisa Cummings

    17 april 2017

    Afspelen
    Lisa Cummings: Lead Through Strengths
    Lisa Cummings is the founder and CEO of Lead Through Strengths, a firm that exists to help people find and use their strengths at work. Lisa and her team serve large teams and organizations to help them leverage the results of the CliftonStrengths (formerly StrengthsFinder) assessment. She is also the host of the popular Lead Through Strengths podcast. Lees meer

    Many organizations utilize the StrengthsFinder assessment, but few leaders go beyond a brief discussion and perhaps asking employees to share their results with peers. In this conversation, Lisa and I discuss how she helps leaders and teams leverage StrengthsFinder results and how to utilize them for ongoing coaching and talent development.
    Key Points

    Understanding another person’s strengths can help you work better with them.
    CliftonStrengths (formerly StrengthsFinder) conversations should not just happen one day a year, they should be discussed and thought about often.
    Ask employees, “How did you use your strengths yesterday?”
    Think of a CliftonStrengths (formerly StrengthsFinder) session as a starting point for an ongoing conversation, not just a one-time event.
    Partner with people who are strong where you’re weak.

    Resources Mentioned

    CliftonStrengths (formerly StrengthsFinder) assessment
    Lead Through Strengths podcast
    Lead Through Strengths website resources
    The Ultimate Guide to Using Your Strengths to Get Hired*
    StrengthsFinder 2.0* by Tom Rath
    Soar with Your Strengths* by Donald O. Clifton

    Related Episodes

    The Value of the StrengthsFinder Assessment, with Steve Dosier (episode 89)
    How to Interpret Your StrengthsFinder and CliftonStrengths Results, with Steve Dosier (episode 90)
    How to Figure Out Your Career, with Scott Anthony Barlow (episode 259)

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23. 292: How to Solve a Really Big Problem, with Teresa Chahine

    10 april 2017 · 44 min

    Afspelen
    Teresa Chahine: Social Entrepreneurship
    Teresa Chahine is the social entrepreneurship program leader at the Harvard School of Public Heath and the Innovation advisor at Alfanar Venture Philanthropy. She’s the author of Introduction to Social Entrepreneurship*, a 12-step guide to building an impactful venture. You can find her on Twitter, Instagram, and LinkedIn.
    Key Points Lees meer

    Find the root cause of problems to make sure your solution is not just a band-aid.
    Many leaders make the mistake of reinventing the wheel.
    Find local leaders and build solutions with them.
    Don’t try to solve a problem on your own, work with the people who are impacted by the problem.
    Think of research as a form of action.
    People are more likely to be satisfied with a solution if they feel like they were a part of it.

    Resources Mentioned

    BeTheBeacon Campaign
    Food Truck Film
    Kickstarter campaign
    Deconstructing Sticky Problems
    The Tipping Point* by Malcom Gladwell

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24. 291: The Way to Keep Goals Front and Center, with Bonni Stachowiak

    3 april 2017 · 40 min

    Afspelen
    Bonni Stachowiak: Teaching in Higher Ed
    Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She is the author of The Productive Online and Offline Professor: A Practical Guide*.
    Listener Questions Lees meer

    Elizabeth asked about how to keep goals front and center with a team throughout the year.
    Allison asked about the best ways to discover more about organizational development.
    Joel asked about the best ways to attract and develop instructors at his martial arts school.
    Phil asked about our recommendations for podcasts.

    Resources Mentioned

    The 12 Week Year: Get More Done in 12 Weeks than Others Do in 12 Months* by Brian Moran
    Organization Development Network
    Association for Talent Development
    International Coach Federation
    Reframing Organizations: Artistry, Choice, and Leadership* by Lee G. Bolman and Terrence E. Deal
    Organizational Culture and Leadership* by Edgar Schein
    The Fifth Discipline: The Art & Practice of The Learning Organization* by Peter Senge
    Literally Unbelievable* by Bronwyn Harris

    Podcast Resources

    Mac Power Users
    Marketplace
    Smart Business Revolution
    The Look and Sound of Leadership
    Jill on Money
    Teaching in Higher Ed
    Unemployable
    Reply All
    Note to Self
    Code Switch
    On Being
    Podcast Greats for 2017 by Bonni Stachowiak

    Related Episodes

    How to Lead Through Uncertainty and Change, with Jacqueline Farrington (episode 224)
    How to Create a Team Vision (MemberCast)
    The Value of Coaching Certifications (MemberCast)

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25. 290: How to Manage Abrasive Leaders, with Sharone Bar-David

    27 maart 2017 · 43 min

    Afspelen
    Sharone Bar-David: Abrasive Leaders
    Sharone Bar-David is the author of Trust Your Canary: Every Leader’s Guide to Taming Workplace Incivility* and president at Bar-David Consulting, a company offering solutions for creating a respectful workplace and rehabilitating abrasive leaders.
    Key Points Lees meer

    Abrasive leaders often don’t realize how they’re acting, or if they do, they don’t realize the negative affects.
    One of the greatest myths is that you can’t do without someone — everyone is replaceable.
    The three steps of SBD:

    State the Expectation - What values or behavior you expect?
    Behavior - What are the behaviors that are of concern?
    Desired Behavior - How do you want the person to act?

    360 reviews are good for diagnosing a problem with an abrasive leader, but not for solving it.

    Resources Mentioned

    Abrasive Leader Risk Assessment
    Trust Your Canary* by Sharone Bar-David
    Abrasive Leaders: Five Mistakes You’ve Made When Managing Them
    Is Your Email Writing Style Putting You at Risk?

    Related Episodes

    How to Handle a Boss Who’s a Jerk, with Tom Henschel (episode 164)
    How to Tame Workplace Incivility, with Sharone Bar-David (episode 210)

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26. 289: How to Lead Part-Time Staff, with Chris Deferio

    20 maart 2017 · 44 min

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    Chris Deferio: Keys to the Shop
    Chris Deferio is the host of Keys to the Shop, a podcast that helps coffee service professionals to advance their careers by discovering more about barista work, management, leadership, and the operational knowledge to run a coffee shop. Lees meer

    Chris has decades of experience managing teams of part-time staff in a high turnover industry. In this episode, he shares the most practical tips his team has discovered for helping leaders be most effective with part-time employees.
    Key Points

    You can only go so far with positive feedback, you should also seek feedback on how you can improve.
    If you have a failure, just learn the lesson from it and apply that knowledge in the future.
    When hiring, focus on finding people who share your core company values.
    A lot of people know how to give good answers for the normal interview questions, so you have to ask different, more creative questions to really get to know them.
    Rather than view scheduling as a burden, look at it as a way to serve people.
    Doing a great job scheduling employees is a good way to show employees that you care about them.

    Resources Mentioned

    The Leadership Challenge* by James M. Kouzes and Barry Z. Posner
    Mindset* by Carol Deck
    It's Okay to Be the Boss* by Bruce Tulgan
    Keys to the Shop podcast
    How to Master Your Workflow on Keys to the Shop
    Leadership & Management Master Class on Keys to the Shop

    Related Episodes

    How To Lead The Millennials, with Chip Espinoza (episode 158)
    What to Do When Somebody Quits, with Molly Moseley (episode 251)
    How to Manage Former Peers, with Tom Henschel (episode 257)

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27. 288: Get Better at Onboarding Employees, with Amanda Davis

    13 maart 2017 · 45 min

    Afspelen
    Amanda Davis: Onboarding Employees
    Amanda Davis is an executive consultant with 25 years of professional leadership and management experience specializing in the development and implementation of strategies and programs for better service delivery.
    Key Points
    The Two-Tiered Approach to Onboarding: Lees meer

    Part 1: First day on the job

    Keep it short (1.5-2 hours long).
    What are the essential things an employee needs to know?
    Get to the why of the employee’s job. What’s the meaning and mission behind the organization?
    After Part 1 your employee should feel informed, excited, and motivated.

    Part 2: About 45 days after hire

    Longer than Tier 1, should be around 3 hours long
    Covers what team members need to know to grow their jobs.
    After Part 2, your employee should feel educated, excited, and confident.

    Resources Mentioned

    Amanda Davis website
    Best Demonstrated Practices - Onboarding for Success (PDF download)

    Related Episodes

    Six Mistakes Leaders Make Sending People to Training (episode 30)
    What Every Leader Ought to Know About Sending People to Training (episode 36)
    How To Get The Most Out Of Training, with Boni Stachowiak (episode 135)

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28. 287: The Point of Starting With Why, with Bonni Stachowiak

    6 maart 2017 · 41 min

    Afspelen
    Bonni Stachowiak: Teaching in Higher Ed
    Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She is the author of The Productive Online and Offline Professor: A Practical Guide.
    Listener Questions Lees meer

    Roger asked about the best way to motivate a remote employee who is just doing the bare minimum to get by.
    Thomas asked how to inspire a sales team that is not hitting their numbers.
    Kristeen asked our opinion on the value of a master’s degree in today’s economy.
    Francisco asked if he should include comments from past customers on his LinkedIn profile after a negative separation from a company.
    Andy wondered about how the business model works for our podcast.

    Resources Mentioned

    Zoom video conferencing service*
    Slack
    Drive: The Surprising Truth About What Motivates Us* by Daniel Pink
    First Break All the Rules* by Gallup
    Start with Why* by Simon Sinek
    ”On The Folly Of Rewarding A, While Hoping For B” by Steven Kerr
    Ending Human Trafficking podcast

    Related Episodes

    How Storytelling Helps You Lead, with Sandie Morgan (episode 51)
    How to Improve Your Coaching Skills, with Tom Henschel (episode 190)
    Start With Why, with Simon Sinek (episode 223)
    How to Manage Former Peers, with Tom Henschel (episode 257)
    How to Motivate People, with Dan Ariely (episode 282)
    The Way to Stop Rescuing People From Their Problems, with Michael Bungay Stanier (episode 284)
    How to Influence Cross-Culturally, with Erin Meyer (episode 286)

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29. 286: How to Influence Cross-Culturally, with Erin Meyer

    27 februari 2017 · 43 min

    Afspelen
    Erin Meyer: The Culture Map
    Erin Meyer, a professor at INSEAD, teaches us how to influence cross-culturally. Erin is the author of the bestselling book The Culture Map: Breaking Through the Invisible Boundaries of Global Business*.
    Key Points Lees meer

    It’s more helpful to know how cultures compare to one another on specific issues than it is to just describe a specific culture.
    Different cultures have signals that mean different things.
    Historically homogenous cultures tend to be less explicit in their communication styles, with much more communication implied.
    Americans tend to be very direct except when giving negative feedback, and many people from other cultures find this confusing.
    Remember to: be curious, be humble, listen before you speak, and learn before you teach.

    Resources Mentioned

    The Culture Map: Breaking Through the Invisible Boundaries of Global Business* by Erin Meyer
    The Country Mapping Tool by Erin Meyer
    The Personal Profile Tool by Erin Meyer

    Related Episodes

    How Culture Affects Coaching (episode 13)
    How We Do Things Around Here for Results, with Kent Rhodes (episode 144)
    How to Work in Different Cultures, with Nathan Czubaj (episode 166)

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30. 285: How to Write a Killer LinkedIn Profile, with Brenda Bernstein

    20 februari 2017 · 45 min

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    Brenda Bernstein: How to Write a KILLER LinkedIn Profile
    Brenda Bernstein is the Founder and Senior Editor at The Essay Expert and the author of How to Write a KILLER LinkedIn Profile*, a book that held the #1 best-seller spot in Amazon’s business writing skills list for 2 years.
    Key Points Lees meer

    LinkedIn profiles are very important for job seekers.
    Your headline is the most important place to have keywords.
    Don’t include your company name in your headline unless it has cachet.
    In your experience section, emphasize your current job and make sure it has the best description.
    Think of three key words you want to come across in your profile photo.
    Make sure you have a 100% completed profile to get boosted by LinkedIn’s algorithms.
    Write your summary in first-person.
    If you have a very uncommon or unclear job title, it’s okay to write one that people would understand, so long as it’s accurate.
    Recommendations are important because they’re the only way on LinkedIn to really prove who you are and what you’ve actually done.
    When you request a connect, don’t just use the standard one, write a custom request.

    Resources Mentioned

    How to Write a KILLER LinkedIn Profile* by Brenda Bernstein
    LinkedIn’s Overused Buzzwords for 2017 – Do You Really Need to Avoid Them?
    LinkedIn profile review services by Brenda

    Book Notes
    Download my highlights from How to Write a KILLER LinkedIn Profile in PDF format (free membership required).
    Related Episodes

    How To Get The Most From LinkedIn, with Donna Schilder (episode 101)
    How To Create A Personal Knowledge Management System, with Bonni Stachowiak (episode 129)
    How Twitter Can Help You Lead, with Joel Comm (episode 242)

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31. 284: The Way to Stop Rescuing People From Their Problems, with Michael Bungay Stanier

    13 februari 2017 · 48 min

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    Michael Bungay Stanier: The Coaching Habit
    Michael Bungay Stanier is the author of eight books, including The Coaching Habit, which has sold more than a million copies and is the best-selling book on coaching this century. In 2011 he created and edited End Malaria, a book written in partnership with Seth Godin that raised more than $400k for Malaria No More. Lees meer

    Michael is the founder Box of Crayons, a learning and development company that’s trained thousands of people around the world to be more coach-like. He has been featured in many publications including Harvard Business Review, Forbes, and Fast Company. His TEDx Talk on Taming Your Advice Monster has been viewed more than a million times.
    Key Points

    When things get difficult, there are three roles people may fall into: the victim, the persecutor, and/or the rescuer.
    To step out of a victim role, figure out what’s really going on, take a deep breath, and think, “And what else?”
    To avoid the persecutor role, assume positive intent and that people are trying their best.
    To stop rescuing as much, ask the victim, “How can I help?” or “What do you want from me?”
    Ask yourself what you want in the situation, and make sure you’ve communicated it to others. Then ask the others what they want.

    Resources Mentioned

    The Coaching Habit: Say Less, Ask More & Change the Way You Lead Forever by Michael Bungay Stanier
    The Advice Trap by Michael Bungay Stanier

    Related Episodes

    How to Start Coaching Someone (episode 2)
    How to Improve Your Coaching Skills, with Tom Henschel (episode 190)
    These Coaching Questions Get Results, with Michael Bungay Stanier (episode 237)

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32. 283: How to Create a Mission Statement, with Bonni Stachowiak

    6 februari 2017 · 39 min

    Afspelen
    Bonni Stachowiak: Teaching in Higher Ed
    Bonni is the host of the Teaching in Higher Ed podcast, Dean of Teaching and Learning and Professor of Business and Management at Vanguard University, and my life partner. Prior to her academic career, she was a human resources consultant and executive officer for a publicly traded company. Bonni is the author of The Productive Online and Offline Professor: A Practical Guide*.
    Questions Lees meer

    Dustin asked about the distinction between mission and vision and how to get started on both in his organization.
    Andrew asked about how we remember to connect people in our network and stay in touch with the right people.
    Etai asked if asking for feedback too often might been seen as weak in his organization.
    Josh asked about resources for books and podcasts on leadership development in Spanish for his team.

    Resources Mentioned

    How to Write a Mission Statement That Doesn’t Suck by Dan Heath
    OmniFocus
    Learn OmniFocus
    Start With Why* by Simon Sinek
    Contactually
    Getting Things Done* by David Allen
    Talking From 9 to 5* by Debra Tannen

    Related Episodes

    How to Get Way Better at Accepting Feedback, with Sheila Heen (episode 143)
    Start With Why, with Simon Sinek (episode 223)
    The Way to Conduct One-On-Ones, with Zvi Band (episode 246)

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33. 282: How to Motivate People, with Dan Ariely

    30 januari 2017 · 35 min

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    Dan Ariely: Payoff
    Dan Ariely is the James B. Duke Professor of Psychology and Behavioral Economics at Duke University and a founding member of the Center for Advanced Hindsight. His books include Irrationally Yours, Predictably Irrational, The Upside of Irrationality, The (Honest) Truth About Dishonesty, and his most recent book, Payoff: The Hidden Logic That Shapes Our Motivations.
    Key Points Lees meer

    The things that motivate us are about accomplishment and achievement, not day-to-day happiness.
    Most people realize that they themselves are not truly motivated by money, but they still assume other people are completely motivated by it.
    Figure out a way to pay people that adds to the development of a long-term relationship, not a short-term transactional one.
    It is important to find a way to connect people’s jobs to the final outcome of their work, because many people don’t feel connected to their organization’s main purpose.

    Resources Mentioned

    Payoff: The Hidden Logic That Shapes Our Motivations* by Dan Ariely
    Predictably Irrational* by Dan Ariely
    Drive* by Daniel Pink
    Dan Ariely's website

    Book Notes
    Download my highlights from Payoff in PDF format (free membership required).
    Related Episodes

    The Surprising Truth About Influencing Others, with Daniel Pink (episode 84)
    Create the Best Place to Work, with Ron Friedman (episode 181)
    What to Do When Somebody Quits, with Molly Moseley (episode 251)
    New Management Practices of Leading Organizations, with David Burkus (episode 253)
    Employee Engagement With Management 3.0, with Jurgen Appelo (episode 276)

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34. 281: How to Overcome Obstacles, with Collins Osayamwen

    22 januari 2017 · 40 min

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    Collins Osayamwen: Facilities Management
    Collins Osayamwen is the Managing Partner/Senior consultant of Sheltercare FM Consult based in Nigeria. He is also a founding partner of the Corporate FM Alliance – a group of international companies working together on regular basis to provide facilities management and real estate services throughout the Europe, Middle East, and Africa region. He was the International Facility Management Association’s Distinguished Member from 2011-2012 and now serves on IFMA’s board of directors.
    Key Points Lees meer

    Ask yourself some key questions:

    Are you happy doing what you are doing right now?
    Will you be happy doing it for the rest of your life?
    What legacy are you leaving for your children?

    Failure can redirect you into new directions that are better than before.
    Don’t start a career just because of the money or because people tell you to, only do it if it’s your passion.

    Related Episodes

    How to Lead in Crisis, with Carol Taylor (episode 55)
    Sin by Silence, with Olivia Klaus (episode 103)
    Five Ways to Avoid Living With Regret, with Allison Clarke (episode 171)

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35. 280: How to Support Veterans in Your Workplace, with Eugenia Weiss

    16 januari 2017 · 31 min

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    Eugenia Weiss: Military and Veteran Transitions
    Eugenia Weiss is a clinical associate professor at the University of Southern California’s Suzanne Dworak-Peck School of Social Work. She is the co-author of the book The Civilian Lives of U.S. Veterans: Issues and Identities* and Supporting Veterans in Higher Education: A Primer for Administrators, Faculty, and, Advisors*.
    Key Points Lees meer

    Military and civilian cultures are very separate, and sometimes it’s difficult to transition back into civilian life.
    Most veterans with combat experience won’t have PTSD, it’s about 15%-30% that do. The effects of PTSD vary from person to person.
    In the past, service members typically had several weeks of transport time between combat roles and home, now it’s only a couple of days. This doesn’t allow them much time to process their experiences.
    Don’t be afraid to engage with veterans and talk about their experiences, just do it with care and concern. Most veterans do want to talk about their experiences.
    Volunteering for a veteran’s group can be very rewarding both for you and for the veterans you’re helping.

    Resources Mentioned

    PsychArmor Institute
    Corporate Gray: Connecting Employers with Veterans Nationwide
    Student Veterans of America
    Career One Stop
    Veterans Upward Bound Program (college transition)
    My Next Move for Veterans
    Corporation for National and Community Service (veterans section)
    Vet Success
    Wounded Warrior Project
    Veterans for America
    Iraq and Afghanistan Veterans of America
    Give an Hour Foundation (free counseling)
    The Soldiers Project (free counseling)
    Cohen Veterans Network (free counseling and resources now based at USC)
    Team Rubicon (vets volunteer disaster work)
    Mission Continues (volunteer work)
    U.S. Veterans Initiative (housing and services)
    Pegasus Rising (Equine therapy for vets with PTSD)
    The Civilian Lives of U.S. Veterans: Issues and Identities* by Louis Hicks, Eugenia L. Weiss, and Jose E. Coll
    Supporting Veterans in Higher Education: A Primer for Adminis…

36. 279: How to Grow Your Professional Network, with Tom Henschel

    9 januari 2017 · 47 min

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    Tom Henschel: The Look & Sound of Leadership
    Tom Henschel is the host of The Look & Sound of Leadership, a popular leadership podcast spanning almost a decade. In addition, Tom is a talented executive coach and principal of his firm, Essential Communications.
    Key Points Lees meer

    Networking is about abundance and a mindset of giving
    Networking is about relationships, not goals.
    Networks are built over time.
    Ask: How can I help?
    Be open to giving your time and talents away for free through a spirit of abundance.
    Always be prepared to network, no matter where you are.
    Show up consistently, and build relationships over time.

    Resources Mentioned

    Tom’s 10 Golden Rules of Networking

    How To Create Your Personal Networking Plan With John Corcoran (episode 106)
    How to Start a Conversation With Anyone, with Mark Sieverkropp (episode 177)
    Get ROI From Professional Associations, with John Corcoran (episode 209)

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37. 278: Navigating Internal Coaching, with Bonni Stachowiak

    1 januari 2017 · 34 min

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    Bonni Stachowiak: Teaching in Higher Ed
    Bonni is the host of the Teaching in Higher Ed podcast, Dean of Teaching and Learning and Professor of Business and Management at Vanguard University, and my life partner. Prior to her academic career, she was a human resources consultant and executive officer for a publicly traded company. Bonni is the author of The Productive Online and Offline Professor: A Practical Guide*.
    Questions Lees meer

    Tyler asked about the usefulness of anger in the workplace.
    Yanko asked about making a major career transition.
    Rich asked about navigating challenges when coaching someone internally.

    Resources Mentioned

    Man’s Search for Meaning* by Viktor Frankl
    What Color is Your Parachute* by Richard Nelson Bolles
    How to Write a Killer LinkedIn Profile ... And 18 Mistakes to Avoid* by Brenda Bernstein

    Related Episodes

    How to Improve Your Coaching Skills, with Tom Henschel (episode 190)
    How to Be a Non-Conformist, with Adam Grant (episode 238)
    How to Figure Out Your Career, with Scott Anthony Barlow (episode 259)

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38. 277: How to Prevent Corruption, with Mariano Mosquera

    26 december 2016 · 39 min

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    Mariano Mosquera: Preventing Corruption
    Mariano Mosquera, is an Edmond J. Safra Network Fellow at Harvard University and Postdoctoral Fellow of the National University of Cordoba. He is a professor of Ethics and Access to Public Information of the National University of Córdoba and professor of Public Policy at the Catholic University of Cordoba.
    Key Points Lees meer

    Different places in the world have different concepts of corruption.
    A lot of corruption is created by poorly conceived or implemented laws.
    Some actions may be legal but should be still be considered institutional corruption.
    Just trying to catch corrupt individuals doesn’t work; we need to change the rules that incentivize or allow corruption.
    If you can anticipate corruption you can help prevent it.
    Rather than immediately reporting corruption, sometimes it’s better to simply steer the conversation another way.

    Resources Mentioned

    Mariano Mosquera’s website
    Harvard articles by Mariano Mosquera

    Related Episodes

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39. 276: Key Steps Towards Employee Engagement, with Jurgen Appelo

    19 december 2016 · 42 min

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    Jurgen Appelo: Management 3.0
    Jurgen Appelo calls himself a creative networker. Since 2008 Jurgen has penned a popular blog covering the creative economy, agile management, and personal development. He is the author of Management 3.0*, the bestselling agile management text and the proactive follow-up book, Managing for Happiness*.
    Key Points Lees meer

    Not all things work for each company. You must experiment to see what works for your company culture.
    Incentives should be tangible.
    Managers should only have to manage the business systems, and the employees should be able to manage themselves.
    You are learning the most when half your experiments fail.
    Figure out how to incentivize experimentation, not just successful results.

    Resources Mentioned

    Management 3.0: Leading Agile Developers, Developing Agile Leaders* by Jurgen Appelo
    Managing for Happiness: Games, Tools, and Practices to Motivate Any Team* by Jurgen Appelo
    That's Not How We Do It Here!: A Story about How Organizations Rise and Fall--and Can Rise Again* by John Kotter

    Related Episodes

    How To Create Joy At Work with Richard Sheridan (episode 122)
    Start With Why, with Simon Sinek (episode 223)
    How to Succeed with Leadership and Management, with John Kotter (episode 249)

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40. 275: How to Help the Underdog Thrive, with Terry Lipovski

    12 december 2016 · 44 min

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    Terry Lipovski: Underdog Coaching
    Terry Lipovski is the President of Ubiquity Executive Coaches. He is a leadership coach and workshop facilitator to top organizations around the world include organizations like Schlumberger, Air Canada, and GE.
    Key Points Lees meer

    Being different from colleagues can present a challenge
    Many people at a disadvantage don’t realize it
    Some people just need someone who is in their corner

    Resources Mentioned

    Ubiquity Executive Coaches
    Why We Need Diversity Coaching by Terry Lipovski
    Quotes for Leaders by Terry Lipovski

    Related Episodes

    These Coaching Questions Get Results, with Michael Bungay Stanier (episode 237)
    How Women Make Stronger, Smarter Choices, with Therese Huston (episode 255)
    How to Ask for Career Help, with Larry Braman (episode 269)

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41. 274: How to Make Training Cost-Effective, with Bonni Stachowiak

    5 december 2016 · 33 min

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    Bonni Stachowiak: Teaching in Higher Ed
    Bonni is the host of the Teaching in Higher Ed podcast, Dean of Teaching and Learning and Professor of Business and Management at Vanguard University, and my life partner. Prior to her academic career, she was a human resources consultant and executive officer for a publicly traded company. Bonni is the author of The Productive Online and Offline Professor: A Practical Guide*.
    Questions Lees meer

    John asked about what to do when it’s the leader who is planning to leave the organization.
    Allison asked about strategies to train the most people with minimal resources.
    Andrew asked about giving feedback to an entire group of people.

    Resources Mentioned

    Transitions: Making Sense of Life's Changes* by William Bridges
    First Things First* by Stephen R. Covey, A. Roger Merrill, and Rebecca R. Merrill
    altMBA reading list
    3 Reasons Why Punishing A Team Is A Bad Idea
    Managing Transitions: Making the Most of Change* by William Bridges and Susan Bridges

    Related Episodes

    Giving Positive Feedback to Others (episode 9)
    Giving Constructive Feedback to Others (episode 10)
    Three Steps To Soliciting Feedback, with Tom Henschel (episode 107)
    The Seven Steps You Follow To Delegate Work (episode 117)

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42. 273: Essentials of Adult Development, with Mindy Danna

    28 november 2016 · 37 min

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    Mindy Danna: Adult Development
    Mindy Danna has over 20 years experience helping individuals and organizations achieve their goals through coaching, organization development, and strategic facilitation. She specializes in workplace communication, influencing skills, sales management, team building, strategic facilitation, and conflict resolution.
    Key Points
    The stages of development from Robert Kegan: Lees meer

    Impulsive mind (early childhood)
    Imperial mind (adolescence)
    Socialized mind (46% of the adult population)
    Self-Authoring mind (41% of the adult population)
    Self-Transforming mind

    There are only modest correlations with age and the adult developmental stages.
    We can absolutely regress backward into prior stages depending on context and situation.
    Knowing more about what stage(s) you identify with will help you have more compassion for yourself and for others.
    Your most practical development plan: Do one thing every day that scares you.

    Resources Mentioned

    Invictus movie
    Immunity to Change: How to Overcome It and Unlock the Potential in Yourself and Your Organization* by Robert Kegan and Lisa Laskow Lahey
    In Over Our Heads: The Mental Demands of Modern Life* by Robert Kegan
    Changing on the Job: Developing Leaders for a Complex World* by Jennifer Garvey Berger
    Cultivating Leadership website

    Related Episodes

    The Best Way to Do On-the-Job Training (episode 32)
    What Every Leader Ought to Know About Sending People to Training (episode 36)
    How To Get The Most Out Of Training, with Bonni Stachowiak (episode 135)

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43. 272: Enhance Your Executive Presence, with Muriel Wilkins

    19 november 2016 · 31 min

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    Muriel Wilkins: Own the Room
    Muriel is the Managing Partner and Co-Founder of Paravis Partners. She hosts the Coaching Real Leaders podcast, presented by Harvard Business Review. She's also the co-author, with Amy Su, of Own the Room: Discover Your Signature Voice to Master Your Leadership Presence.
    Key Points Lees meer

    It’s about learning to adapt and learning how you bring your best self forward for the situation at play.
    Effective leadership presence does two things: (1) it makes an impression through the value it brings to the table and (2) it connects with its stakeholders.
    A leader who has presence is able to both demonstrate their value in an authentic way that is unique to them while at the same time connect with their stakeholders.
    Credibility and reliability are two things people look for in every leader.
    When you walk into a meeting, think about what assumptions you are making, what communication strategies you are going to use, and what kind of energy you’re bringing.

    Related Episodes

    The Art of Stage Presence, with James Whittaker (episode 188)
    The Way to Make New Behaviors Stick, with Marshall Goldsmith (episode 196)
    How to Find the Right Voice, with Laura Sicola (episode 220)

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44. 271: How to Increase Your Conversational Intelligence, with Judith Glaser

    14 november 2016 · 38 min

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    Judith Glaser: Conversational Intelligence
    Judith Glaser is an Organizational Anthropologist. She is one of the most pioneering and innovative change agents, consultants, and executive coaches, in the consulting industry and is the world’s leading authority on Conversational Intelligence, Neuro-innovation, and WE-centric Leadership. She is a best-selling author of seven business books including her newest best seller Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary Results*.
    Key Points Lees meer

    Great conversation leads to great relationships, which leads to great culture.
    Level I conversations are about resistance
    Level II conversations are about “wait and see“
    Level III conversations are about co-creation
    When we are threatened by others, cortisol can linger for 26 hours.
    Children have the same capacity for conversational intelligence that adults do, but only if we have the courage to nurture their growth.

    Resources Mentioned

    Conversational Intelligence* by Judith Glaser
    Conversational Intelligence website

    Special Note
    Sadly, Judith passed away in 2018 after a long battle with cancer. You can read about her life's work at The CreatingWE Institute.
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    How to Listen When Someone is Venting, with Mark Goulston (episode 91)
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    How to Start a Conversation With Anyone, with Mark Sieverkropp (episode 177)

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45. 270: Handling Intimidation, with Bonni Stachowiak

    7 november 2016 · 38 min

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    Bonni Stachowiak: Teaching in Higher Ed
    Bonni is the host of the Teaching in Higher Ed podcast, Dean of Teaching and Learning and Professor of Business and Management at Vanguard University, and my life partner. Prior to her academic career, she was a human resources consultant and executive officer for a publicly traded company. Bonni is the author of The Productive Online and Offline Professor: A Practical Guide*.
    Questions Lees meer

    Joshua asked about creating a genuine connection with the team he leads.
    Warren is wondering what he can do to create a culture where people bring solutions instead of problems.
    Brian asked about handling an employee who is dominant and intimidating.
    Mark asked about how to handle degrading comments in the workplace.
    Warren asked about the best strategies to encourage senior employees to embrace sharing their knowledge with newer employees.

    Resources Mentioned

    Analyzing Performance Problems* by Robert F. Mager and Peter Pipe

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    The Best Way to Do On-the-Job Training (episode 32)
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46. 269: How to Ask for Career Help, with Larry Braman

    31 oktober 2016 · 45 min

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    Larry Braman: Career Consultant and Coach
    Larry Braman is the president of Global Career Consulting and Placement and the founder of Career University, live and on demand job landing and career advancing webinars.
    Key Points Lees meer

    It’s essential for us to recognize that the most successful people ask for (and receive) help all the time.
    Say less initially in your interactions with influencers so that you can meet them where they are as the conversation progresses.
    When someone offers to help or to make an introduction, take immediate action to follow up.
    It’s important for us to have both mentors and advocates in our careers.
    Be memorable in a genuine way by making a human connection to the other party.

    Resources Mentioned

    Finding the Career That Fits You*
    The Ultimate Guide to Using Your Strengths to Get Hired*
    How to Win Friends and Influence People* by Dale Carnegie
    Mentors Are Good. Sponsors Are Better by Sylvia Ann Hewlett
    Larry Braman’s Career Hacks
    How To Become a Career Coach*

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47. 268: Ignite Change Through Storytelling, with Nancy Duarte and Patti Sanchez

    24 oktober 2016 · 37 min

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    Nancy Duarte and Patti Sanchez: Ignite
    Nancy Duarte has created thousands of presentations for the world's top institutions, including Apple, Cisco, Facebook, GE, Google, TED, and the World Bank. She's also the author of Resonate*, Slide:ology*, the HBR Guide to Persuasive Presentations*, and co-author of Illuminate: Ignite Change Through Speeches, Stories, Ceremonies, and Symbols*. Lees meer

    Patti Sanchez is a communicator with 25 years of experience leading transformative marketing initiatives for brands and causes, co-author of Illuminate, and Chief Strategy Officer for Duarte, Inc.
    Key Points

    Change is the reality for every leader and organization.
    Empathy for others is key at every stage of the change process — and in all communication.
    Stories are a powerful tool for teaching.
    Ceremonies help create buy-in for major transitions.

    Resources Mentioned

    Torchbearer Tool Kit
    Illuminate: Visual executive summary
    Resonate: Multi-Media Version
    Slidedocs: Downloadable book and free templates
    Diagrammer: free presentation diagrams

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48. 267: The Way to Grow Your Leadership Career, with Ron Wallace

    17 oktober 2016 · 33 min

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    Ron Wallace: Leadership Lessons From a UPS Driver
    Ron Wallace is the former president of UPS International. During his tenure, he was responsible for operations in more than 200 countries and territories, with more than 60,000 people under his direction. He’s the author of the book, Leadership Lessons From a UPS Driver: Delivering a Culture of We, Not Me*.
    Key Points Lees meer

    By promoting from within, a company’s legacy and culture is seamlessly passed on.
    Don’t hire people for jobs, hire them for careers. Focus on hiring people when they are young and try to keep them for their entire career.
    Most CEOs are only good at one or two things, and that’s what they should focus on.
    Tell your supervisors what your goals are.
    When you’re in a leadership position, always remember where you came from.

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    Ten Ways to Pick Yourself Up When You’re Beaten Down (episode 85)
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49. 266: How to Lead a 100-Year Life, with Lynda Gratton

    10 oktober 2016 · 37 min

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    Lynda Gratton: The 100-Year Life
    Lynda Gratton is a Professor of Management Practice at London Business School. She has been ranked in the top 15 on The Thinkers50 list of the world’s top 50 business thinkers. She’s the author with Andrew Scott of The 100-Year Life: Living and working in an age of longevity*.
    Key Points Lees meer

    Many more of us, and potentially a majority of our children, will live to be 100 or more
    Organizations (and society) still tend to frame our lives in three stages: education, work, retirement
    Transitions now happen more often for us and are less likely to be in lock-step with our peers
    The problem with transition: the people who know you best don’t want you to change
    Navigating more transitions in life means that we need to have networks with people who are not like us
    Truth is essential in leadership

    Resources Mentioned

    The 100-Year Life: Living and working in an age of longevity* by Lynda Gratton and Andrew Scott
    The 100-Year Life website

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    The Surprising Truth About Influencing Others, with Daniel Pink (episode 84)
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    How to Be a Non-Conformist, with Adam Grant (episode 238)
    How to Succeed with Leadership and Management, with John Kotter (episode 249)

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50. 265: How to Strike the Right Tone, with Bonni Stachowiak

    3 oktober 2016 · 38 min

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    Bonni Stachowiak: Teaching in Higher Ed
    Bonni is the host of the Teaching in Higher Ed podcast, Dean of Teaching and Learning and Professor of Business and Management at Vanguard University, and my life partner. Prior to her academic career, she was a human resources consultant and executive officer for a publicly traded company. Bonni is the author of The Productive Online and Offline Professor: A Practical Guide*.
    Key Points Lees meer

    Dave asked what advice we would give to our younger selves about leadership.
    Bill asked about how to balance stern and serious with light and loose.
    Luiza asked about how to lead volunteers.
    Jeff asked about influencing change in culture.
    Elmer asked what he can do with his StrengthsFinder results.

    Resources Mentioned

    The Four Agreements: A Practical Guide to Personal Freedom* by Don Miguel Ruiz
    Working Wardrobes
    8 Ways To Influence Without Authority
    Finding the Career That Fits You
    What Color is Your Parachute?* by Richard Nelson Bolles

    Related Episodes

    The Value of the StrengthsFinder Assessment, with Steve Dosier (episode 89)
    How to Interpret Your StrengthsFinder Results, with Steve Dosier (episode 90)
    How To Create Joy At Work, with Richard Sheridan (episode 122)
    Start With Why, with Simon Sinek (episode 223)
    How to Figure Out Your Career, with Scott Anthony Barlow (episode 259)

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