Coaching for Leaders

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1. 364: Finding Courage to Lead and More Questions, with Bonni Stachowiak

   6 augustus 2018 · 37 min

   Afspelen
   Bonni Stachowiak: Teaching in Higher Ed
   Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She joins me monthly to respond to listener questions.
   Questions Lees meer

   Garfield asked about how to lead a team that doesn’t have enough to do.
   Kevin wondered how his disability might be affecting his ability to lead his team.
   Roland asked for advice on working for a disengaged leader.
   Jane wanted to know if she should stay with her organization if there’s no clear path forward to make things better.

   Resources Mentioned

   The 7 Habits of Highly Effective People* by Stephen Covey
   Scrum
   Seth Godin’s blog
   Leading Change* by John Kotter
   Our Iceberg is Melting* by John Kotter and Holger Rathgeber
   Feel the Fear and Do It Anyway* by Susan Jeffers

   Related Episodes

   How to Tame Your Inner Critic, with Tara Mohr (episode 232)
   How to Succeed with Leadership and Management, with John Kotter (episode 249)
   How to Actually Move Numbers, with Chris McChesney (episode 294)
   How to Create a Vivid Vision, with Cameron Herold (episode 345)

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2. 363: The Path of Humble Leadership, with Edgar Schein and Peter Schein

   30 juli 2018 · 36 min

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   Edgar Schein and Peter Schein: Humble Leadership
   Ed Schein is Professor Emeritus of MIT’s Sloan School of Management. He is the author of many books and publications, including the new book Humble Leadership*. Peter Schein is the cofounder and COO of the Organizational Culture and Leadership Institute and co-author of Humble Leadership*.
   Key Points Lees meer

   The problems today’s leaders face are becoming more and more complex, and leaders can no longer be expected to know all the answers.
   All people are vulnerable in one sense because nobody knows everything.
   The value systems of many companies do not incentivize managers to get the most out of their teams, instead of rewarding managers for playing up to management.

   Bonus Audio

   Transparency, Openness, and Safety

   Resources Mentioned

   Humble Leadership* by Edgar and Peter Schein
   Organizational Culture and Leadership Institute

   Related Episodes

   How to Be a Non-Conformist, with Adam Grant (episode 238)
   Turn Followers Into Leaders, with David Marquet (episode 241)
   How to Increase Your Conversational Intelligence, with Judith Glaser (episode 271)
   How to Be a Happier Person, with Neil Pasricha (episode 334)

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3. 362: Grow Beyond What is Safe, with John Corcoran

   23 juli 2018 · 36 min

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   John Corcoran: Rise25
   John Corcoran is a recovering attorney, writer, and former speechwriter to both President Bill Clinton and the Governor of California. Throughout his career, John has worked in Hollywood, the heart of Silicon Valley, and ran his own law firm in the San Francisco Bay Area catering to small business owners and entrepreneurs. He is also the creator of Smart Business Revolution, Rise25, and the Smart Business Revolution podcast.
   Key Points Lees meer

   You have to place a premium on relationships, no matter what industry you’re in.
   Many people resist pivoting because of the relationships they might leave behind.
   If you’re not hearing No very often, you’re not trying hard enough.
   If you get No’s, it means you’re on the cusp of a new level.

   Resources Mentioned

   Rise25
   Smart Business Revolution
   Smart Business Revolution podcast

   Related Episodes

   How To Create Your Personal Networking Plan, with John Corcoran (episode 106)
   Six Ways to Recover From a Bad First Impression, with John Corcoran (episode 169)
   Get ROI From Professional Associations, with John Corcoran (episode 209)

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4. 361: The Truth and Lies of Performance Management, with Michael Bungay Stanier

   16 juli 2018 · 35 min

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   Michael Bungay Stanier: The Coaching Habit
   Michael Bungay Stanier is the founder of Box of Crayons, a company best known for teaching 10-minute coaching so that busy managers can build stronger teams and get better results. He’s the author of The Coaching Habit*, a Wall Street Journal bestseller that’s been the #1 coaching book on Amazon since its release.
   Key Points Lees meer

   If you become more coach-like, you’ll be able to have more impact without working as hard.
   Every culture is different, so they’ll require different systems.
   Focus less on performance appraisals and more on coaching conversations.
   There is a natural tension between the organization as a machine and the human beings who work there.

   Resources Mentioned

   The Truth & Lies of Performance Management report
   The Coaching Habit* by Michael Bungay Stanier

   Report Notes
   Download my highlights from The Truth & Lies of Performance Management in PDF format (free membership required).
   Related Episodes

   These Coaching Questions Get Results, with Michael Bungay Stanier (episode 237)
   The Way to Stop Rescuing People From Their Problems, with Michael Bungay Stanier (episode 284)
   Five Steps to Hold People Accountable, with Jonathan Raymond (episode 306)

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5. 360: Reply All to Conversations With Listeners

   9 juli 2018 · 39 min

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   Dave Stachowiak: Coaching for Leaders
   Dave shares relevant dialogue from recent interactions with Coaching for Leaders listeners.
   Key Points
   “The beginning of wisdom is the definition of terms.” -Socrates Lees meer

   “You can have everything in life you want if you’ll just help enough other people get what they want.” -Zig Ziglar

   Leadership is where you are going. Management is how to get there.
   Mentoring should be a two-way street. The mentor should be getting as much insight and wisdom as the mentee.
   Real selling is providing solutions to problems and building relationships.
   At the root of every human conflict is unclear expectations.

   Bonus Audio
   How to Manage a Sales Organization
   Resources Mentioned

   Getting Things Done* by David Allen
   Todoist
   Things
   OmniFocus
   LearnOmniFocus.com*
   Full Focus Planner*
   Steve Jobs Stanford Commencement Address
   How I Became The Fresh Prince of Bel-Air
   Financial Intelligence* by Joe Knight
   The 100 Best Business Books of All Time* by Jack Covert, Todd Sattersten, and Sally Haldorson*
   Youtility* by Jay Baer
   Law 101* by Jay Feinman
   Let's Get Real or Let's Not Play* by Mahan Khalsa and Randy Illig
   The Coaching Habit* by Michael Bungay Stanier
   Dave’s GoodReads
   Dealstorming* by Tim Sanders (Bonus Audio)

   Related Episodes

   What Is Coaching and Why It’s Different From Other Development Tools (episode 4)
   To Sell is Human, with Daniel Pink (episode 84)
   Getting Things Done, with David Allen (episode 184)
   How to Create Team Guidelines, with Susan Gerke (episode 192)
   How to Make Deep Work Happen, with Cal Newport (episode 233)
   These Coaching Questions Get Results, with Michael Bungay Stanier (episode 237)
   How to Succeed with Leadership and Management, with John Kotter (episode 249)
   The Way to Stop Rescuing People From Their Problems, with Michael Bungay Stanier (episode 284)
   How to Actually Move Numbers, with Chris McChesney (episode 294)
   How to Lead Top-Line Growth, with Tim Sanders (episode 299)
   The Path to Start Leading Your Team, with John Piñeiro (epi…

6. 359: Handling Idea Theft and More Questions, with Bonni Stachowiak

   2 juli 2018 · 31 min

   Afspelen
   Bonni Stachowiak: Teaching in Higher Ed
   Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She joins me monthly to respond to listener questions.
   Questions Lees meer

   Emily asked about how to deal with the overwhelming feeling of wanting to improve on everything at once that’s discussed on the show.
   Bartel asked about what he could do to keep his boss from stealing his ideas.
   Colin asked how he could develop and maintain a growth-oriented mindset without the formal support of his organization.

   Resources Mentioned

   Coaching for Leaders Academy
   FeedForward from Marshall Goldsmith
   Life Styles Inventory from Human Synergistics
   The Empowered Manager* by Peter Block

   Related Episodes

   Ideas Worth Stealing From Top Entrepreneurs, with Dorie Clark (episode 318)
   How to Deal with Opponents and Adversaries, with Peter Block (episode 328)
   Six Tactics to Achieve Extraordinary Performance, with Morten Hansen (episode 337)
   Seven Steps to Landing Professional Development Funding (MemberCast 7)

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7. 358: How to Lead Meetings That Get Results, with Mamie Kanfer Stewart

   25 juni 2018 · 40 min

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   Mamie Kanfer Stewart: The Modern Manager
   Mamie Kanfer Stewart is a managerial excellence expert, executive coach, author of Momentum: Creating Effective Engaging and Enjoyable Meetings*, and host of The Modern Manager podcast. She loves helping managers apply the best thinking on human behavior and flourishing in how they lead themselves and their teams.
   Key Points Lees meer

   There are six reasons to have meetings: connect, align, decide, ideate/brainstorm, plan, and/or produce.
   Set an outcome for the meeting and structure the agenda accordingly.
   Approach other leaders for clarity when the purpose of the meeting is not apparent.
   Consider the impact of unnecessary participants in meetings and decide in advance who needs to be consulted, informed, and engaged.
   Maximize all attendees time by providing clear meeting invitations and concise instructions on pre-work or pre-reading to be completed.

   Resources Mentioned

   Momentum: Creating Effective Engaging and Enjoyable Meetings* by Mamie Kanfer Stewart and Tai Tsao
   The Modern Manager podcast

   Related Episodes

   How to Lead an Offsite, with Tom Henschel (episode 377)
   How to Create Meaningful Gatherings, with Priya Parker (episode 395)
   Moving Towards Meetings of Significance, with Seth Godin (episode 632)

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8. 357: How Personal Clarity Engages Others, with Jeff Phipps

   23 juni 2018 · 36 min

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   Jeff Phipps
   Jeff Phipps is the Managing Director and General Manager for ADP in the UK and Ireland. He’s used what he’s discovered from this podcast to deliver business results, not just in financial terms, but in significant improvements to associate engagement.
   Key Points
   Jeff’s three pillars of management: Lees meer

   Have a lifelong journey of learning.
   Commit to diversity.
   Be clear about the role your business plays in society.

   Related Episodes

   Create Behavior That Lasts, with Marshall Goldsmith (episode 196)
   Start With Why, with Simon Sinek (episode 223)
   How to Make Deep Work Happen, with Cal Newport (episode 233)
   Turn Followers Into Leaders, with David Marquet (episode 241)
   How to Engage With Humor, with David Nihill (episode 245)
   How Women Make Stronger, Smarter Choices, with Therese Huston (episode 255)

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9. 356: Four Rules to Get Control of Your Money, with Jesse Mecham

   18 juni 2018 · 38 min

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   Jesse Mecham: You Need a Budget
   Jesse Mecham is the CEO and Founder of You Need A Budget* (YNAB). He’s on a mission to help people stop living paycheck to paycheck, get out of debt, and save more money. He recently released his book by the same name, You Need a Budget*, a Wall Street Journal Bestseller.
   Key Points Lees meer

   Be as vigilant with your money as you are with your time.
   Constraints allow us to be creative. When your options are endless, you’re frozen.
   Most people’s monthly budgets underestimate actual long-term expenses.
   Your emergency fund should be for more than just things you forgot to plan for.
   Budgeting is about looking forward and actively adjusting.

   The Four Rules for Budgeting:

   Give Every Dollar a Job
   Embrace Your True Expense
   Roll With the Punches
   Age Your Money

   Bonus Audio

   Handling allowances with your kids

   Resources Mentioned

   You Need A Budget* (YNAB)
   A Beautiful Constraint* by Adam Morgan and Mark Barden*
   The Opposite of Spoiled* by Ron Lieber

   Book Notes
   Download my highlights from You Need A Budget in PDF format (free membership required).
   Related Episodes

   How to Transform Your Limitations Into Advantages, with Mark Barden (episode 207)
   How to Manage Your Money, with Jill Schlesinger (episode 322)
   Six Tactics to Achieve Extraordinary Performance, with Morten Hansen (episode 337)

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10. 355: How to Approach Corporate Budgeting, with Jody Wodrich

    11 juni 2018 · 40 min

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    Jody Wodrich: Corporate Budgeting
    Jody Wodrich is an executive leader in Southern California and has served his organization for over 20 years. On this episode, he shares some of the key leadership skills and considerations when creating an organizational budget.
    Key Points Lees meer

    When budgeting, think about the big picture.
    Start off simple with the fixed and flexible expenses.
    Money is the foundation behind what you do, but people are the ones implementing them. Think about the people when making budgets.
    If you don’t budget your money, it will just seem to evaporate and you’ll have no idea where it went.
    Don’t just examine your budget once a year.
    Think about how closely you’re watching your money.

    Related Episodes

    Improve Your Financial Intelligence, with Joe Knight (episode 244)
    How to Benefit From Conflict, with Susan Gerke (episode 263)
    Negotiation Tactics for Results, with Kwame Christian (episode 311)

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11. 354: Handling Defensiveness and More Questions, with Bonni Stachowiak

    4 juni 2018 · 33 min

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    Bonni Stachowiak: Teaching in Higher Ed
    Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She joins me monthly to respond to listener questions.
    Questions Lees meer

    Marcelo asked about how to navigate boundaries between personal and professional relationships.
    Martin asked for advice on handling defensiveness from an employee.
    Louise wanted our advice on negotiating a new position in her company — and potentially stepping away from leadership.

    Resources Mentioned

    Books by Edgar Shein*
    The Coaching Habit* by Michael Bungay Stanier
    Dan Pink’s 1-3-20 podcast
    Seth Godin’s Akimbo podcast
    Getting Things Done podcast
    NPR: Up First podcast
    Pod Save the People podcast
    Ear Hustle podcast
    Brains On podcast

    Related Episodes

    The Seven Steps You Follow To Delegate Work (episode 117)
    How to Manage Former Peers, with Tom Henschel (episode 257)
    The Way to Stop Rescuing People From Their Problems, with Michael Bungay Stanier (episode 284)

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12. 353: Enhance Your Self-Awareness, with Daniel Goleman

    28 mei 2018 · 38 min

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    Daniel Goleman: Emotional Intelligence
    In 1995, Daniel Goleman published the blockbuster bestselling book Emotional Intelligence*, a book that now has more than 5 million copies in print worldwide in 40 different languages. He’s the author of a new series of primers for the competencies of emotional and social intelligence, titled Building Blocks of Emotional Intelligence* and he’s launching an emotional intelligence coaching certification.
    Key Points Lees meer

    Emotional Intelligence has given us permission to talk about emotion in the workplace.
    Emotional Intelligence is about how well you can manage yourself.
    Self-awareness is fundamental.
    If you have a sense of your true strengths and weaknesses, you can have self-confidence that is based on reality.
    If you feel your emotions flaring up, pause and name what’s going on. That’ll allow the executive part of your brain to take back charge.
    Notice what your triggers are and intentionally avoid them.
    Self-awareness can give you insights into bad habits you might have as a leader.

    Resources Mentioned

    Emotional Intelligence Coaching Certification
    Building Blocks of Emotional Intelligence Primers* by Daniel Goleman, et al.
    What Makes a Leader: Why Emotional Intelligence Matters* by Daniel Goleman
    Emotional and Social Competence Inventory

    Book Notes
    Download my highlights from Emotional Self-Awareness in PDF format (free membership required).
    Related Episodes

    Create Behavior That Lasts, with Marshall Goldsmith (episode 196)
    The Choice for Compassion, with Edith Eger (episode 336)
    How to Leverage Your 360, with Tom Henschel (episode 341)

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13. 352: How to Find Your Calling, with Ken Coleman

    21 mei 2018 · 39 min

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    Ken Coleman: One Question
    Ken Coleman is a Dave Ramsey personality and host of The Ken Coleman Show and the top-rated EntreLeadership Podcast. He’s also the author of One Question: Life-Changing Answers from Today’s Leading Voices*. Ken joined the Dave Ramsey team in 2014 and frequently guest hosts The Dave Ramsey Show, the third-ranked nationally syndicated talk radio show in America.
    Key Points Lees meer

    The fear of the unknown scares us from changing careers.
    The fear of regret may outweigh other fears.
    Ask yourself who you most want to help and what problem you most want to solve.
    The sweet spot is when you use your top talent to perform your top passion.
    The safe decision is often not the smartest decision.

    Resources Mentioned

    The Ken Coleman Show
    EntreLeadership Podcast
    One Question: Life-Changing Answers from Today’s Leading Voices* by Ken Coleman
    Finding the Career That Fits You*
    The Ultimate Guide to Using Your Strengths to Get Hired*

    Related Episodes

    An Astronaut’s Guide To Life On Earth, with Chris Hadfield (episode 149)
    How to Know When to Move On (episode 175)
    How to Figure Out Your Career, with Scott Anthony Barlow (episode 259)
    The Benefit of Being a Rookie, with Liz Wiseman (episode 340)

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14. 351: The Value of Pivoting for Growth, with Beth Garrison

    19 mei 2018 · 35 min

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    Beth Garrison: Shaping Development
    Beth Garrison is the senior consultant of Shaping Development and the owner of Operant Coffee. She is a board certified behavior analyst by training — and previously was the CEO of a non-profit services division. She’s in her second year of membership in the Coaching for Leaders Academy.
    Key Points Lees meer

    When you create new boundaries, relationships can change.
    Once you’ve set boundaries, you can finally start to focus on the things you always wanted to.
    It’s a good thing to go outside of your direct network to work through tough problems.
    Flexibility is very important in today’s fast-paced world.

    Resources

    Getting Things Done* by David Allen
    The Power of Weak Connections, with David Burkus (episode 347)
    Pivot* by Jenny Blake
    Permission to Screw Up* by Kristen Hadeed
    The Five Temptations of a CEO* by Patrick Lencioni
    Walden Two* by B. F. Skinner

    Related Episodes

    Getting Things Done, with David Allen (episode 184)
    How to Get the Ideal Team Player, with Patrick Lencioni (episode 301)
    Your Permission to Fail, with Kristen Hadeed (episode 338)

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15. 350: How to Create an Unstoppable Culture, with Ginger Hardage

    14 mei 2018 · 40 min

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    Ginger Hardage: Unstoppable Cultures
    Ginger Hardage is the former senior vice president of culture at Southwest Airlines. She led a team responsible for building and sustaining the organization’s legendary culture and communications enterprise, resulting in 23 consecutive years on Fortune’s list of Top 10 Most Admired Companies in the World.
    Key Points
    Three Characteristics of an Unstoppable Culture: Lees meer

    Putting people first
    Constantly nourishing your culture
    Sharing stories relentlessly

    Cultures don’t happen accidentally — they have to be managed.
    Start with your company values and then hire for those values.
    Use peers to help select and interview candidates.
    If the leadership team is not fully engaged, employees will be able to tell.
    Capture customer stories and share them with your employees.
    Set your company vision and expectations, but don’t prescribe how you employees must go about doing it.

    Resources Mentioned

    Hire Tough Manage Easy* by Mel Kleiman
    Unstoppable Cultures Fellowship
    Exuberant Dancing Airport Employee Will Instantly Make Your Day More Enjoyable
    How Southwest Airlines Uses Emotional Storytelling To Connect With Its Customers
    Turn the Ship Around* by David Marquet

    Related Episodes

    Turn Followers Into Leaders, with David Marquet (episode 241)
    How to Get the Ideal Team Player, with Patrick Lencioni (episode 301)
    The Way to Capture the Power of Moments, with Chip Heath (episode 329)

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16. 349: The Path to Start Leading Your Team, with John Piñeiro

    12 mei 2018 · 32 min

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    John Piñeiro
    John Piñeiro is a regional sales director for a bio-pharmaceutical company in United States. He’s a longtime Coaching for Leaders listener.
    John’s training plan to start leading your team: Lees meer

    How to Create Team Guidelines, with Susan Gerke (episode 192)
    How to Steal the Show, with Michael Port (episode 219)
    Start With Why, with Simon Sinek (episode 223)
    How to Manage Former Peers, with Tom Henschel (episode 257)
    How to Actually Move Numbers, with Chris McChesney (episode 294)

    Resources

    Eager Sellers and Stony Buyers
    The 4 Disciplines of Execution* by Chris McChesney, Sean Covey, and Jim Huling

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17. 348: How to Move Up, with Bonni Stachowiak

    7 mei 2018 · 37 min

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    Bonni Stachowiak: Teaching in Higher Ed
    Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She joins me monthly to respond to listener questions.
    Questions Lees meer

    Emily asked about strategies for growing her career while planning for a future family.
    Patrick asked our advice on how to communicate effectively when multiple cultures are represented in the room.
    Scott wondered about the best ways to transition to leading an accounting team, without having that expertise himself.
    Jennifer asked how she could move up into an executive position.
    Brian wanted to know what he could do to prevent managers from venting to their employees.

    Resources Mentioned

    Mind the (Wage) Gap from HBR Women at Work
    slide:ology: The Art and Science of Creating Great Presentations* by Nancy Duarte
    Presentation Zen: Simple Ideas on Presentation Design and Delivery* by Garr Reynolds
    Slidedocs
    Slideuments
    So Good They Can’t Ignore You* by Cal Newport

    Related Episodes

    How to Listen When Someone Is Venting, with Mark Goulston (episode 91)
    How to Make Deep Work Happen, with Cal Newport (episode 233)
    How to Influence Cross-Culturally, with Erin Meyer (episode 286)
    Notice and Change Dysfunctional Culture, with Jonathan Raymond (episode 327)
    The Path to Start Leading Your Team, with John Piñeiro (episode 349)
    How to Create a Team Vision (MemberCast 4)

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18. 347: The Power of Weak Connections, with David Burkus

    30 april 2018 · 37 min

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    David Burkus: Friend of a Friend
    David Burkus is a best-selling author, a sought-after speaker, and an associate professor of leadership and innovation at Oral Roberts University. His TED talk has been viewed over 1.8 million times, he is a regular contributor to Harvard Business Review, and he’s now listed on Thinkers50. He’s just released his new book, Friend of a Friend*.
    Key Points Lees meer

    Networking should not just be about meeting total strangers.
    Constantly providing value to your network doesn’t mean you have to be close friends with everyone.
    It’s impossible to maintain close ties with everyone in your network.
    Don’t just rely on close connections, because they’re likely in the same circles as you.
    Weak ties are more likely to provide valuable information.
    When networking, it’s fine to start with your close connections to warm up, but you can’t stop there.
    Don’t let your connections get too dormant — regularly engage with them.
    Follow people on social media to know what’s going on in their lives, and then send them a personal message.
    Make your inner circle diverse to be sure you’re getting the wide-ranging insight you need.
    A diverse network will give you information you wouldn’t otherwise have.

    Resources Mentioned

    Friend of a Friend* by David Burkus
    How To Give and Get The Introductions That Will Transform Your Life and Your Career

    Book Notes
    Download my highlights from Friend of a Friend in PDF format (free membership required).
    Related Episodes

    How Superbosses Master the Flow of Talent, with Sydney Finkelstein (episode 236)
    New Management Practices of Leading Organizations, with David Burkus (episode 253)
    How to Deal With the Diminishers, with Liz Wiseman (episode 305)

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19. 346: The Way to Build Relationships at Conferences, with Robbie Samuels

    23 april 2018 · 39 min

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    Robbie Samuels: Croissants vs. Bagels
    Robbie Samuels has been recognized as a networking expert by Inc. and Lifehacker, and is the author of Croissants vs. Bagels: Strategic, Effective, and Inclusive Networking at Conferences.* He’s a member of the National Speakers Association and has been speaking on the topic of inclusive networking for over a decade. He also hosts the On the Schmooze podcast.
    Key Points Lees meer

    If you’re brand new to a conference, scan the floor and look for welcoming people. If you don’t see anyone, get in a line somewhere to meet people.
    If you’re a regular at the conference, think of yourself as a host.
    A lot of networking success is about preparation.
    When you go into a session early, don’t just hop on your phone. Talk to people.
    When a line forms to talk to a speaker, work the line. It’s a great opportunity for networking.
    Organizing a networking event at a conference is a great way to meet people.

    Resources Mentioned

    10 Tips for Conference Connections
    Croissants vs. Bagels* by Robbie Samuels
    Contactually
    Quiet* by Susan Cain

    Book Notes
    Download my highlights from Croissants vs. Bagels in PDF format (free membership required).
    Related Episodes

    The Secret To Success At Conferences, with Charles Max Wood (episode 73)
    Get ROI From Professional Associations, with John Corcoran (episode 209)
    Executive Presence with Your Elevator Speech, with Tom Henschel (episode 316)

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20. 345: How to Create a Vivid Vision, with Cameron Herold

    16 april 2018 · 36 min

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    Cameron Herold: Vivid Vision
    Cameron Herold is the founder of the COO Alliance and the author of several books including Meetings Suck* and The Miracle Morning for Entrepreneurs*, co-authored with Hal Elrod. His new book is Vivid Vision: A Remarkable Tool For Aligning Your Business Around a Shared Vision of the Future*.
    Key Points Lees meer

    If you don’t have a good idea of where you want to be going, opportunities could pull you away from what you should be doing.
    When you’re clear on your direction, you’ll be able to say yes to the right opportunities and no to the wrong opportunities.
    Most leaders have a vision but they just don’t communicate it clearly.
    A Vivid Vision is a 4-5 page statement, written in the present tense, about where you see your company in three years.
    Create a vivid vision for the whole company and individual ones for each business area.
    Dream up what you’re looking to build and then put together the team and resources to help you do it.
    Just focus on what you want to do, don’t worry about how you’re going to do it.

    Resources Mentioned

    Vivid Vision: A Remarkable Tool For Aligning Your Business Around a Shared Vision of the Future* by Cameron Herold
    The Miracle Morning for Entrepreneurs* by Hal Elrod and Cameron Herold

    Book Notes
    Download my highlights from Vivid Vision in PDF format (free membership required).
    Related Episodes

    Start With Why, with Simon Sinek (episode 223)
    How to Lead Through Uncertainty and Change, with Jacqueline Farrington (episode 224)
    Ignite Change Through Storytelling, with Nancy Duarte and Patti Sanchez (episode 268)
    How to Create a Team Vision (MemberCast 4)

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21. 344: The Way to Have Conversations That Matter, with Celeste Headlee

    9 april 2018 · 38 min

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    Celeste Headlee: We Need to Talk
    Celeste Headlee is an award-winning journalist who has appeared on NPR, PBS World, PRI, CNN, BBC and other international networks. She hosts a daily talk show called “On Second Thought” for Georgia Public Broadcasting in Atlanta. She’s the author of the book We Need to Talk: How to Have Conversations That Matter*.
    Key Points Lees meer

    Dysfunctional conversations (especially about politics) are nothing new. What is new is how virtually every decision we make has been politicized.
    When in a conversation, let go of the burden of trying to convince someone of something.
    Listen to someone to hear their perspective rather than only waiting to hear what they say just so you can refute it.
    When you’re trying to take in information, you cannot also be holding an agenda.
    If you don’t know an answer, don’t try to hide it. Just say, “I don’t know, but I’ll find out.”
    People have less empathy towards others than they used to.
    It’s possible to find something in common with almost anyone if you ask a few questions.

    Resources Mentioned

    We Need to Talk: How to Have Conversations That Matter* by Celeste Headlee
    10 Ways to Have a Better Conversation (Celeste’s TED talk)
    Don’t Find a Job, Find a Mission
    Help Make America Talk Again

    Book Notes
    Download my highlights from We Need to Talk in PDF format (free membership required).
    Related Episodes

    How to Know What to Ask, with Andrew Warner (episode 198)
    Use Power for Good and Not Evil, with Dacher Keltner (episode 254)
    How to Increase Your Conversational Intelligence, with with Judith Glaser (episode 271)

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22. 343: How to Talk to People Who Have Power, with Jordan Harbinger

    2 april 2018 · 40 min

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    Jordan Harbinger: The Jordan Harbinger Show
    Jordan Harbinger is the critically acclaimed host of The Jordan Harbinger Show. He interviews legendary musicians to intelligence operatives, iconoclastic writers to visionary change-makers. Then he deconstructs the playbooks of the most successful people and challenges his audience to use those insights in their own lives.
    Key Points Lees meer

    Leaders must be advocates for their team.
    Charming a superior is typically only good for short-term gains, whereas advocating for your team will lay a foundation for future success.
    Research people you’re nervous about meeting, and the more you learn, the more you’ll begin to see they’re just normal people.
    If you’re running a meeting, people want you to set the agenda and control the flow.
    When there is a power distance, do whatever you can to make the distance feel smaller.
    Research the person you’re going to meet with and find something you have in common. This is a way to reach out to them and make you stand out.

    Resources Mentioned

    The Jordan Harbinger Show

    Related Episodes

    How to Listen When Someone Is Venting, with Mark Goulston (episode 91)
    Eight Ways To Use Power For Good (episode 154)
    Use Power for Good and Not Evil, with Dacher Keltner (episode 254)

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23. 342: Leverage the Full Power of LinkedIn, with Brenda Bernstein

    26 maart 2018 · 39 min

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    Brenda Bernstein: How to Write a KILLER LinkedIn Profile
    Brenda Bernstein is the Founder and Senior Editor at The Essay Expert and the author of How to Write a KILLER LinkedIn Profile*, a book that held the #1 best-seller spot in Amazon’s business writing skills list for 2 years.
    Key Points Lees meer

    When you connect with someone, personalize the message.
    Alumni are a great resource for connections.
    Write useful and educational articles and share them in LinkedIn groups.
    LinkedIn has a very high ranking in Google, so your profile might be the first thing that shows up in search results.
    Recruiters often look at people’s profiles to determine how much they contribute to the community.
    If people connect with you on LinkedIn, you can also offer to them to join your newsletter.
    LinkedIn is a social network, not just a place to put up your resume and never look at it again.

    Resources Mentioned

    How to Write a KILLER LinkedIn Profile…And 18 Mistakes to Avoid* by Brenda Bernstein
    How to Write a Stellar Executive Resume: 50 Tips to Reaching Your Job Target* by Brenda Bernstein

    Book Notes
    Download my highlights from How to Write a KILLER LinkedIn Profile in PDF format (free membership required).
    Related Episodes

    How to Start a Conversation With Anyone, with Mark Sieverkropp (episode 177)
    How to Ask for Career Help, with Larry Braman (episode 269)
    How to Vastly Improve Your LinkedIn Profile, with Brenda Bernstein (episode 285)

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24. 341: How to Process Your 360 Feedback, with Tom Henschel

    19 maart 2018 · 40 min

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    Tom Henschel: The Look & Sound of Leadership
    Tom Henschel of Essential Communications grooms senior leaders and executive teams. An internationally recognized expert in the field of workplace communications and self-presentation, he has helped thousands of leaders achieve excellence through his work as an executive coach and his top-rated podcast, The Look & Sound of Leadership. Lees meer

    In this conversation, Tom shares the strategies he uses to help executive leaders benefit from 360 degree feedback. You will discover the right mindset to enter into, effective ways to process 360 degree feedback, and what to do going forward.
    Key Points

    A 360 gives you feedback from people above you, your peers, and people below you.
    360s can be career transformative.
    A 360 almost always goes alongside coaching.
    360s are not a performance management tool.
    If 360s are not done well, they can become dangerous and people are very cautious giving real feedback.
    Don’t try to figure out who said what. Instead, focus on the overall themes.
    The results of a 360 generally should not be totally new information for receivers. They’ve probably already heard the feedback before.

    Bonus Audio

    How to select your 360 raters
    A few of Tom’s best 360 stories

    Resources Mentioned

    DiSC Inventory
    Myers-Briggs Type Indicator
    StrengthsFinder

    Related Episodes

    Three Steps to Soliciting Feedback, with Tom Henschel (episode 107)
    How to Improve Your Coaching Skills, with Tom Henschel (episode 190)
    How to Grow Your Professional Network, with Tom Henschel (episode 279)
    Executive Presence With Your Elevator Speech, with Tom Henschel (episode 316)

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25. 340: The Benefit of Being a Rookie, with Liz Wiseman

    12 maart 2018 · 40 min

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    Liz Wiseman: Rookie Smarts
    Liz Wiseman is listed on the Thinkers50 ranking and named as one of the top 10 leadership thinkers in the world and recipient of the 2016 ATD Champion of Talent Award. She is the author of three best-selling books, including Multipliers* and Rookie Smarts*.
    Key Points Lees meer

    When we’re outside of our area of expertise, we have a leaner’s advantage that helps us think outside the box.
    When veterans look at tough situations, they look inside. Rookies look to the outside, which often makes them more flexible and creative.
    It’s more critical to be able to access what’s in other people’s heads than to keep everything in your own.
    In today’s fast-paced world, we’re constantly doing things that have no precedent. In this environment, it’s better to be a quick learner than to try to know everything.
    When we make mistakes but admit and then fix them, we end up with even happier customers and stakeholders.
    It’s good for you to say yes to things you don’t totally know how to do because it keeps you in a healthy rookie mindset.

    Resources Mentioned

    Living and Working With Child-like Wonder (Liz’s TED talk)
    Rookie Smarts* by Liz Wiseman
    Multipliers* by Liz Wiseman

    Book Notes
    Download my highlights from Rookie Smarts in PDF format (free membership required).
    Related Episodes

    How to Get Way Better at Accepting Feedback, with Sheila Heen (episode 143)
    How to Manage Former Peers, with Tom Henschel (episode 257)
    How to Lead Part-Time Staff, with Chris Deferio (episode 289)
    How to Deal With the Diminishers, with Liz Wiseman (episode 305)

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26. 339: Leadership Development Options, with Bonni Stachowiak

    5 maart 2018 · 35 min

    Afspelen
    Bonni Stachowiak: Teaching in Higher Ed
    Bonni is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She joins me monthly to respond to listener questions.
    Questions from listeners Lees meer

    Craig asked about how to influence his organization to restart events that were previously helpful but have been abandoned.
    Marlon asked if it’s appropriate to consider leadership development as a focus for the workplace or only during your personal time.
    Robin asked for a recommendation on a certification or training that would help position her for a next step in adult career and talent development.
    Eric was curious about options for accredited, leadership development certificates at lower cost.

    Resources Mentioned

    Teaching in Higher Ed
    Association for Talent Development
    The 12 Week Year* by Brian Moran and Michael Lennington
    Leadership vs. Management episode from The Look & Sound of Leadership podcast by Tom Henschel
    The Sound of Leadership and Management from The Look & Sound of Leadership podcast by Tom Henschel

    Related Episodes

    How to Succeed with Leadership and Management, with John Kotter (episode 249)
    How to Deal with Opponents and Adversaries, with Peter Block (episode 328)
    Six Tactics to Achieve Extraordinary Performance, with Morten Hansen (episode 337)
    MemberCast 7: Seven Steps to Landing Professional Development Funding (MemberCast 7)

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27. 338: Your Permission to Screw Up, with Kristen Hadeed

    26 februari 2018 · 37 min

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    Kristen Hadeed: Permission to Screw Up
    Kristen Hadeed is the founder and CEO of Student Maid, a successful cleaning company that hires college students. She is the author of the book Permission To Screw Up*, in which she tells the stories of her biggest mistakes in leadership.
    Key Points Lees meer

    The best thing you can do when you screw up is to admit it—and then people will start trusting you.
    Failure is the best way to learn.
    If you never admit to your failures, people start to think you’re hiding something and begin to lose trust.
    By admitting your mistakes, you give everyone else the permission to admit theirs.

    Resources Mentioned

    Permission To Screw Up* by Kristen Hadeed
    If Love Is a Game, These Are the Rules* by Cherie Carter-Scott

    Book Notes
    Download my highlights from Permission to Screw Up in PDF format (free membership required).
    Related Episodes

    How To Lead The Millennials, with Chip Espinoza (episode 158)
    The Way to Stop Rescuing People From Their Problems, with Michael Bungay Stanier (episode 284)
    Four Steps to Get Unstuck and Embrace Change, with Susan David (episode 297)
    Ideas Worth Stealing From Top Entrepreneurs, with Dorie Clark (episode 318)

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28. 337: Six Tactics for Extraordinary Performance, with Morten Hansen

    19 februari 2018 · 38 min

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    Morten Hansen: Great at Work
    Morten Hansen is a management professor at University of California, Berkeley. He is the coauthor with Jim Collins of the New York Times bestseller Great by Choice and the author of the new book Great at Work: How Top Performers Do Less, Work Better, and Achieve More*.
    Key Points
    The Six Tactics: Lees meer

    Carve out the 15
    Chunk it
    Measure the soft
    Get feedback
    Dig the dip
    Confront the stall point

    Other Points:

    Focus on one skill you want to prove.
    Meetings should only be for debate, not status updates.
    Having a coach is great, but often you can coach yourself if you only focus on one thing at a time.

    Resources Mentioned

    Great at Work* by Morten Hansen
    Great by Choice* by Jim Collins and Morten T. Hansen

    Book Notes
    Download my highlights from Great at Work in PDF format (free membership required).
    Related Episodes

    Five Effective Ways to Train the People You Lead (episode 31)
    Why It’s Essential To Struggle With Learning (episode 157)
    Create the Best Place to Work, with Ron Friedman (episode 181)
    Essentials of Adult Development, with Mindy Danna (episode 273)

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29. 336: The Choice for Compassion, with Edith Eger

    12 februari 2018 · 33 min

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    Edith Eger: The Choice
    Edith Eger was one of the last Holocaust survivors to remember the horrors of the camps. She was a renowned psychologist and speaker who specialized in treating patients with traumatic stress disorders. Edith is author of the book, The Choice: Embrace the Possible*. Lees meer

    Edith was 90 years old when this episode was recorded. She passed away in 2026 at age 98.
    Key Points

    It’s not what happens in life, it’s what we do with it.
    The power we have is to choose to respond, not react.
    Sometimes seemingly insignificant worries are emblematic of greater pain.
    If you hate a person, they don’t suffer — you do. There’s nothing wrong with anger, it’s how you channel it.
    Underneath anger is a lot of pain.

    Resources Mentioned

    The Choice: Embrace the Possible* by Edith Eger
    Man’s Search for Meaning* by Viktor E. Frankl

    Book Notes
    Download my highlights from The Choice in PDF format (free membership required).
    Related Episodes

    Everyday People, Extraordinary Leaders: Olivia Klaus (episode 103)
    Things Mentally Strong People Don’t Do, with Amy Morin (episode 204)
    How to Overcome Obstacles, with Collins Osayamwen (episode 281)
    Growth Mindset Helps You Rise From the Ashes, with Jeff Hittenberger (episode 326)

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30. 335: How to Uncover Blind Spots and More Questions, with Bonni Stachowiak

    5 februari 2018 · 40 min

    Afspelen
    Bonni Stachowiak: Teaching in Higher Ed
    Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She joins me monthly to respond to listener questions.
    Questions Lees meer

    Lindsay asked about coaching new leaders to give feedback to former peers.
    Meena asked about how to find her motivation during a difficult time.
    Lana asked about software to track development plans online.
    Stefanie asked about using assessments to uncover blind spots effectively.
    Williams wondered how to end a successful leadership position well.

    Resources Mentioned

    Analyzing Performance Problems* by Robert F. Mager and Peter Pipe
    On the folly of rewarding A while expecting B by Steven Kerr
    How to Stop Worrying and Start Living* by Dale Carnegie
    Getting Things Done* by David Allen
    The Five Dysfunctions of a Team* by Patrick Lencioni
    DiSC Overview
    StrengthsFinder
    Lead Through Strengths with Lisa Cummings
    Thanks For the Feedback* by Sheila Heen and Douglas Stone
    Managing Transitions* by William Bridges
    Difficult Conversations* Douglas Stone, Bruce Patton, and Sheila Heen

    Related Episodes

    How to Get Way Better at Accepting Feedback, with Sheila Heen (episode 143)
    Getting Things Done, with David Allen (episode 184)
    How to Manage Former Peers, with Tom Henschel (episode 257)
    Leverage StrengthsFinder for Your Team, with Lisa Cummings (episode 293)
    The Scientific Secrets of Perfect Timing, with Daniel Pink (episode 332)

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31. 334: How to Be a Happier Person, with Neil Pasricha

    29 januari 2018 · 40 min

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    Neil Pasricha: The Happiness Equation
    Neil Pasricha is a top-rated leadership keynote speaker, New York Times bestselling author, and positive psychology researcher focused on the relationship between happiness and leadership in business. He leads The Institute for Global Happiness. Lees meer

    Neil has written five New York Times and #1 international bestsellers including: The Book of Awesome*, Awesome is Everywhere*, and The Happiness Equation*. His books have been on bestseller lists for over 200 weeks and sold millions of copies.
    Key Points

    Retirement can be a shock for people, but having a sense of purpose makes it much easier to handle.
    We need to take the stigma off demotions, because for some people it’s a better match to their stage of life. As people get older, they work less. It shouldn’t be a shame for them to earn less.
    Social media solutions:

    No screens in the first or last hour of day.
    Put your charger as far away from your bedroom as possible.
    Turn off notifications on your phone, or put your phone on airplane mode.

    Happiness should be a starting point, not a destination.
    The best time of day to check email is 9-10 am and 4-5pm.
    If you’re only doing the urgent tasks, your never doing the important ones.

    Resources Mentioned

    The Happiness Equation* by Neil Pasricha
    Irresistible* by Adam Alter
    Abundance* by Peter H. Diamandis and Steven Kotler

    Book Notes
    Download my highlights from The Happiness Equation in PDF format (free membership required).
    Related Episodes

    The Secret To Happiness (episode 134)
    Five Ways to Avoid Living With Regret, with Allison Clarke (episode 171)
    How to Engage With Humor, with David Nihill (episode 245)

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32. 333: How to Solve Problems Faster, with Greg Hall

    22 januari 2018 · 38 min

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    Greg Hall: Fix Your System
    Greg Hall has 20 years experience as a Lean Six Sigma Black Belt and Director of Data Analytics for a Fortune 500 company. He coaches business owners and executives to capture personal data analytics to achieve goals and reduce the stress that comes from sustained productivity.
    Key Points Lees meer

    The more data we can bring to a problem, the better we’re able to see the solution. “A problem well defined is a problem half solved.”
    Before jumping into a problem you need to invest time to gather information about it.
    An easy way to start with personal data analytics is to just write down the time and the activity. And when you switch activities, update the record.
    You can’t create a budget if you don’t know how much you’re spending. It’s the same thing with planning: how can you plan if you don’t where you’re spending your time.
    First, assess how much work you have. Then, honestly ask yourself how much capacity for work you have.
    The hard work of fixing a problem is defining it well.
    You can’t plan out your interruptions, but you can plan for them: you don’t know when they’ll happen, but you do know how often they tend to happen and how long they typically take.

    Resources Mentioned

    How to Stop Worrying and Start Living* by Dale Carnegie

    Related Episodes

    The 5-Step Strategy for Solving Problems, with Michael “Coop” Cooper (episode 160)
    How to Solve a Really Big Problem, with Teresa Chahine (episode 292)
    How to Leverage People Analytics, with Jenny Dearborn (episode 323)

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33. 332: The Scientific Secrets of Daily Scheduling, with Daniel Pink

    15 januari 2018 · 38 min

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    Daniel Pink: When
    Daniel Pink has been listed by Thinkers50 as one of the top business thinkers in the world. His works include New York Times bestsellers, A Whole New Mind*, Drive*, To Sell is Human* and his new book, When: The Scientific Secrets of Perfect Timing*.
    Key Points Lees meer

    Naps boost productivity, but they should be no more than around 20 minutes long.
    Regular nappers get more benefit from naps than occasional nappers.
    We don’t treat breaks with enough seriousness.

    We do better on certain types of tasks at certain times of day.

    Peak - Do heavy analytical work in the morning.
    Trough - Do easier administrative work in the early afternoon.
    Recovery - Do work that requires insight in the late afternoon and evening.

    Ways to make the most of project midpoints when motivating teams:

    Recognize midpoints.
    Use midpoints to fire up your team.
    Let you team know they are slightly behind when they hit the midpoint.

    Resources Mentioned

    Drive: The Surprising Truth About What Motivates Us* by Daniel Pink
    When: The Scientific Secrets of Perfect Timing* by Daniel Pink

    Book Notes
    Download my highlights from When in PDF format (free membership required).
    Related Episodes

    The Surprising Truth About Influencing Others, with Daniel Pink (episode 84)
    The Way to Make New Behaviors Stick, with Marshall Goldsmith (episode 196)
    The Best Way to Make New Habits Reality, with Kendra Kinnison (episode 217)
    How to Make Deep Work Happen, with Cal Newport (episode 233)

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34. 331: How to Manage Your Task List, with Tim Stringer

    8 januari 2018 · 39 min

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    Tim Stringer: Learn OmniFocus
    Tim Stringer of Technically Simple is one of the world’s leading experts on using task management systems and is the founder of Learn OmniFocus*, the premier site for teaching OmniFocus users how to be as productive as possible.
    Key Points Lees meer

    In general, keep the planning and working tasks separate.
    By planning first, it’s much easier to be productive when you go into worker mode.
    Your task management system should collect your whens, your whats, and your ideas.
    Make your task management system a sacred space.
    Use due dates only when there is a consequence for not finishing something by that date.
    Focus on only doing a few important tasks first, then move on to the rest of the tasks.
    A morning and evening review will help you stay on top of your system.
    Common mistakes: Putting too much into your task management system, overusing due dates, and tasks that aren’t immediately actionable.

    Resources Mentioned

    Getting Things Done* by David Allen
    ToDoist
    OmniFocus
    Learn OmniFocus*
    Evernote
    Bullet Journal
    MindNode

    Related Episodes

    How To Be More Productive, with Tim Stringer (episode 151)
    Do This for a Productive Week (episode 180)
    Getting Things Done, with David Allen (episode 184)
    The Way to Stop Spinning Your Wheels on Planning (episode 319)

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35. 330: Kickstart Your Leadership Development, with Bonni Stachowiak

    1 januari 2018 · 40 min

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    Bonni Stachowiak: Teaching in Higher Ed
    Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She joins me monthly to respond to listener questions.
    Questions Lees meer

    Katrina asked about the how to get better at influencing and relationships in her leadership development.
    Sara asked about how to be proactive in conversations with an employee who is retiring.
    Zubair wondered about a low-cost way to set up a 360-degree feedback for a leadership team.
    Isaac is thinking about work-life balance early in his career and wanted our input.

    Resources Mentioned

    How to Win Friends and Influence People* by Dale Carnegie
    MBTI
    StrengthsFinder (now known as CliftonStrengths)
    DiSC
    The Empowered Manager* by Peter Block

    Related Episodes

    How to Lead a 100-Year Life, with Lynda Gratton (episode 266)
    How to Transcend Work-Life Balance, with Scott Anthony Barlow (episode 315)
    How to Leverage Differences to Accelerate Results, with Lisa Cummings (episode 320)
    How to Deal with Opponents and Adversaries, with Peter Block (episode 328)

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36. 329: The Way to Capture the Power of Moments, with Chip Heath

    25 december 2017 · 43 min

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    Chip Heath: The Power of Moments
    Chip Heath is the co-author, along with his brother Dan Heath, of three bestselling books including Decisive: How to Make Better Decisions in Life*, Switch: How to Change Things When Change is Hard*, and Made to Stick: Why Some Ideas Survive and Others Die*. Their new book is The Power of Moments: Why Certain Experiences Have Extraordinary Impact*.
    Key Points Lees meer

    Very few people have a great first day at work.
    Transitions matter to people.
    Creating meaning is something we don’t do nearly enough.
    Good change efforts are elegantly simple.
    “Frankly, there isn't anyone you couldn't learn to love once you've heard their story.” -Fred Rogers

    Resources Mentioned

    The Power of Moments: Why Certain Experiences Have Extraordinary Impact* by Chip Heath and Dan Heath
    Decisive: How to Make Better Decisions in Life* by Chip Heath and Dan Heath
    Switch: How to Change Things When Change is Hard* by Chip Heath and Dan Heath
    Made to Stick: Why Some Ideas Survive and Others Die
    7 Days of Memories
    Video: How to Write a Mission Statement That Doesn't Suck

    Book Notes
    Download my highlights from The Power of Moments in PDF format (free membership required).
    Related Episodes

    How to Create Leadership Connections In the Smallest of Moments, with Doug Conant (episode 136)
    How to Transform Your Limitations Into Advantages, with Mark Barden (episode 207)
    Get Better at Onboarding Employees, with Amanda Davis (episode 288)

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37. 328: How to Deal with Opponents and Adversaries, with Peter Block

    18 december 2017 · 37 min

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    Peter Block: The Empowered Manager
    Peter Block is an author, consultant, and citizen of Cincinnati, Ohio. His work is about empowerment, stewardship, chosen accountability, and the reconciliation of community. He is the author of several best-selling books, including Flawless Consulting: A Guide to Getting Your Expertise Used*, Stewardship: Choosing Service Over Self-Interest*, and The Empowered Manager: Positive Political Skills at Work*.
    Key Points Lees meer

    We become “political” at the moment we attempt to translate our vision into action.
    Leadership is the capacity to initiate an alternative future.
    Most organizations are conflict-averse.
    Being “political” wasn’t always a bad thing. The meaning has been distorted.
    Pursue your interests but in a way that honors the interests of others.
    Power comes from a willingness to be vulnerable.
    When you’re vulnerable, all you’re doing is acknowledging what the world already knows.
    As soon as people start complaining, they’ve chosen helplessness.
    When we have strong negative reactions to people, it’s our projection.

    Types of people in the workplace:

    Allies = high agreement / high trust
    Opponents = high trust / low agreement
    Bedfellows = low trust / high agreement
    Adversaries = low trust / low agreement
    Fence Sitters = low trust / unknown agreement

    Resources Mentioned

    The Empowered Manager: Positive Political Skills at Work* by Peter Block
    Flawless Consulting: A Guide to Getting Your Expertise Used* by Peter Block
    The Empowered Manager: Positive Political Skills at Work* by Peter Block

    Book Notes
    Download my highlights from The Empowered Manager in PDF format (free membership required).
    Related Episodes

    How to Handle a Boss Who’s a Jerk, with Tom Henschel (episode 164)
    How to Tame Workplace Incivility, with Sharone Bar-David (episode 210)
    Find Courage to Speak When It Matters Most, with Allan McDonald (episode 229)
    How to Increase Your Conversational Intelligence, with Judith Glaser (episode 271)

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38. 327: Notice and Change Dysfunctional Culture, with Jonathan Raymond

    11 december 2017 · 43 min

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    Jonathan Raymond: Good Authority
    Jonathan Raymond is the founder of Refound, where he and his team work with organizations to create a company culture based in personal growth. He’s the author of the book Good Authority: How to Become the Leader Your Team Is Waiting For* and the creator of the The Good Accountability course*.
    Key Points Lees meer

    We have to shift our mindset from our intentions to our impacts.
    Influential or powerful people tend to get away with worse behavior.
    High performers get away with bad behavior because people are afraid of reducing their performance. But leaders often only look at the revenue high performers bring in without looking at what their bad behavior costs the company in the big picture.
    Personal and professional growth are the same thing.
    Instead of focusing on how to grow someone’s career over a ten-year span, think about what you can do in one year.

    Resources Mentioned

    The Good Accountability course*
    Difficult Conversations* by Douglas Stone, Bruce Patton, and Sheila Heen
    Good Authority: How to Become the Leader Your Team Is Waiting For* by Jonathan Raymond
    Refound for Individuals

    Book Notes
    Download my highlights from Good Authority in PDF format (free membership required).
    Related Episodes

    How We Do Things Around Here To Get Results, with Kent Rhodes (episode 144)
    Use Power for Good and Not Evil, with Dacher Keltner (episode 254)
    Five Steps to Hold People Accountable, with Jonathan Raymond (episode 306)
    How to Make Inclusion Happen, with Deepa Purushothaman (episode 307)

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39. 326: Growth Mindset Helps You Rise From the Ashes, with Jeff Hittenberger

    4 december 2017 · 40 min

    Afspelen
    Jeff Hittenberger: Orange County Department of Education
    Jeff Hittenberger is the Chief Academic Officer for the Orange County Department of Education. In this conversation, Jeff and Dave discuss the value of growth mindset for leaders, how the Orange County Department of Education is helping employees develop with it, and Jeff's own personal journey to bring it into his work and life.
    Key Points Lees meer

    If you don’t deal with things on a personal level, they will oftentimes negatively affect your work.
    It is important to cultivate emotional intelligence in the workplace.
    A growth mindset will help you overcome a sense of despair because it gives you a sense of agency.
    Learning about the growth mindset as a team will give you a common language to communicate with.
    Poor reactions to a problem can make the problem even bigger.
    Learning about emotional intelligence while in the workplace will also help outside of work.
    Learning about a growth mindset and emotional intelligence takes time; it can’t be a one-shot deal.

    Resources Mentioned

    The Growth of the Mind* by Stanley Greenspan
    Mindset: The New Psychology of Success* by Carol Dweck
    Emotional Intelligence: Why It Can Matter More Than IQ* by Daniel Goleman
    What Got You Here Won't Get You There* by Marshall Goldsmith

    Related Episodes

    Six Mistakes Leaders Make Sending People to Training (episode 30)
    Three Strategies To Build Talent In Your Organization, with Mark Allen (episode 155)
    The Way to Make New Behaviors Stick, with Marshall Goldsmith (episode 196)

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40. 325: Three Anchor Stories You Need, with Ryan Williams

    27 november 2017 · 36 min

    Afspelen
    Ryan Williams: The Influencer Economy
    Ryan Williams is a media strategist, international speaker, and author of The Influencer Economy*. His work has been featured in Inc. Magazine, Huffington Post, Success Magazine, Social Media Examiner and USA Today.
    Key Points
    The Three Anchor Stories: Lees meer

    The Tearjerker story
    The Authority Story
    The Pay my Bills Story

    Leadership comes from storytelling
    The majority of us have great stories that we undervalue.
    Authenticity is having your actions match your words.
    Make your stories a conversation.
    In your stories, don’t discount your past successes.

    Resources Mentioned

    Making Ideas Happen* by Scott Belsky
    How to Win Friends and Influence People* by Dale Carnegie
    Made to Stick* by Chip Heath and Dan Heath
    The Brand Gap* by Marty Neumeier
    The Influencer Economy* by Ryan Williams

    Related Episodes

    The Four Critical Stories Leaders Need for Influence, with David Hutchens (episode 148)
    Practical Storytelling That Isn’t Awkward, with David Hutchens (episode 228)
    Ignite Change Through Storytelling, with Nancy Duarte (episode 268)
    Executive Presence with Your Elevator Speech, with Tom Henschel (episode 316)

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41. 324: Holiday Gifts for Leaders, with Bonni Stachowiak

    20 november 2017 · 38 min

    Afspelen
    Bonni Stachowiak: Teaching in Higher Ed
    Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She joins me monthly to respond to listener questions.
    Resources Mentioned Lees meer

    Greetabl* (15% off link)
    Blinkist* (free trial)
    Power Your Podcast with Storytelling
    Kindle*
    Audible* (2 free books + 30 days free)
    Amazon Fresh* (free trial)
    Blue Apron*
    Acuity Scheduling* (free trial)
    Sanebox* (free trial and $15 off)
    Apple Watch
    Apple AirPods
    Best Year Ever course*

    Related Episodes

    How To Create A Personal Knowledge Management System, with Bonni Stachowiak (episode 129)
    Tools for Saving Time and Learning More, with Bonni Stachowiak (episode 298)
    The Way to Stop Spinning Your Wheels on Planning (episode 319)

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42. 323: How to Leverage People Analytics, with Jenny Dearborn

    13 november 2017 · 39 min

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    Jenny Dearborn: The Data Driven Leader
    Jenny Dearborn is Senior Vice President and Chief Learning Officer at SAP. She is the author, with David Swanson, of the new book, The Data Driven Leader: A Powerful Approach to Delivering Measurable Business Impact Through People Analytics.
    Key Points Lees meer

    There is data in everything.
    It’s not just about customer data, it can be used internally to improve the organization.
    HR professionals should try to be more in tune with the C-Suite and the company’s big picture strategy.
    A lot of organizations think they’re doing analytics but what they’re really doing is reporting.
    The best way to do analysis is to start mapping information against each other.
    Organizations often have enough data but they haven’t thought about ways to utilize it.

    Resources Mentioned

    The Data Driven Leader: A Powerful Approach to Delivering Measurable Business Impact Through People Analytics* by Jenny Dearborn and David Swanson

    Book Notes
    Download my highlights from The Data Driven Leader in PDF format (free membership required).
    Related Episodes

    Three Steps to Take After You Conduct a Survey, with Bonni Stachowiak (episode 150)
    How to Lead Through Uncertainty and Change, with Jacqueline Farrington (episode 224)
    How to Succeed with Leadership and Management, with John Kotter (episode 249)

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43. 322: How to Manage Your Money, with Jill Schlesinger

    6 november 2017 · 40 min

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    Jill Schlesigner: Jill on Money
    Jill Schlesinger is the Emmy-nominated Business Analyst for CBS News, the host of the Jill on Money podcast and of the nationally syndicated radio show, Jill on Money, which won the 2018 Gracie Award for Best National Talk Show. She has been recognized as a Top 10 LinkedIn Influencer and a Top 10 LinkedIn Voice. She’s the author of The Dumb Things Smart People Do with Their Money: Thirteen Ways to Right Your Financial Wrongs*.
    Key Points Lees meer

    First Three Financial Steps:

    Pay off consumer debt
    Create emergency fund of 6-12 months of living expenses
    Maximize retirement contributions

    You only need a financial advisor once you’ve achieved the first three financial steps.
    Life insurance is a cornerstone of a family’s financial security.
    Think about if your death would result in financial hardship for someone else.
    90% of people should buy term life insurance.
    Make sure your advisor is held to the fiduciary standard.
    Put a freeze on your credit file for each of the credit bureaus.

    Resources Mentioned

    Marilyn Pittman
    letsmakeaplan.org
    napfa.org - National Association of Personal Financial Advisors
    lifehappens.org
    Haven Life
    equifaxsecurity2017.com
    annualcreditreport.com
    The Little Book of Common Sense Investing: The Only Way to Guarantee Your Fair Share of Stock Market Returns by John Bogle*
    Betterment
    Jill on Money

    Related Episodes

    Improve Your Writing With Practical Typography, with Matthew Butterick (episode 145)
    How to Engage With Humor, with David Nihill (episode 245)
    How to Reduce Drama With Kids, with Tina Payne Bryson (episode 310)

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44. 321: How to Get Engagement Online, with Bonni Stachowiak

    30 oktober 2017 · 27 min

    Afspelen
    Bonni Stachowiak: Teaching in Higher Ed
    Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She joins me monthly to respond to listener questions.
    Listener Questions Lees meer

    Elmer asked about how to use Twitter to help people in his organization stay in touch.
    Andrew asked how he can get coaching and/or leadership development when his organization doesn’t have the funding.
    Anders asked about technology tools that will help leaders influence the hearts and minds of people.
    Roger asked for advice on how to give his manager feedback.
    Jen asked about managing former peers.

    Resources Mentioned

    The Empowered Manager: Positive Political Skills at Work* by Peter Block
    Zoom*
    FeedForward by Marshall Goldsmith

    Related Episodes

    How Twitter Can Help You Lead, with Joel Comm (episode 242)
    How to Manage Former Peers, with Tom Henschel (episode 257)
    How to Challenge Directly and Care Personally, with Kim Scott (episode 302)

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45. 320: Better Leadership Through StrengthsFinder, with Lisa Cummings

    23 oktober 2017

    Afspelen
    Lisa Cummings: Lead Through Strengths
    Lisa Cummings is the founder and CEO of Lead Through Strengths, a firm that exists to help people find and use their strengths at work. Lisa and her team serve large teams and organizations to help them leverage the results of the CliftonStrengths (formerly StrengthsFinder) assessment. She is also the host of the popular Lead Through Strengths podcast. Lees meer

    Some leaders see different StrengthsFinder talents as obstacles, but these same difference can make our teams shine. In this conversation, Lisa and I examine the four demands of leadership and how we can honor the talents of each person.
    Key Points

    Our true strengths are the things we don’t often see as strengths because they come easily to us.
    Do the things you do well and find other people are good at the things you aren’t.
    Many people think they’re very similar to others, but there are a lot of underlying differences they don’t give themselves credit for.
    The Four Demands of Leadership are Executing, Influencing, Relationship Building, and Thinking.

    Resources Mentioned

    CliftonStrengths (formerly StrengthsFinder) assessment
    Four Demands of Leadership
    Lead Through Strengths podcast
    The Ultimate Guide to Using Your Strengths to Get Hired*
    Soar With Your Strengths* by Donald O. Clifton and Paula Nelson

    Related Episodes

    How to Interpret Your StrengthsFinder and CliftonStrengths Results, with Steve Dosier (episode 90)
    How to Succeed with Leadership and Management, with John Kotter (episode 249)
    How Teams Use StrengthsFinder Results, with Lisa Cummings (episode 293)

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46. 319: The Way to Stop Spinning Your Wheels on Planning

    16 oktober 2017 · 29 min

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    Dave Stachowiak: Coaching for Leaders
    I am often asked how I produce this show, facilitate the Coaching for Leaders Academy, and still manage to keep work-life balance in check. Like most people, it is a daily struggle and that I error on often. However, I have found a few systems that work well for me. Lees meer

    In this episode, I share why I've found quarterly planning to work well for me. In addition, I walk though my planning process in detail, so you can replicate the areas that align best with the context of your work.
    Key Points

    Leaders need to both lead and plan.
    Planning takes discipline.
    Plan out quarterly in addition to, or even instead of, planning annually.
    Take the most important areas of your life and try to find an objective for each one that you can focus on during the quarter.
    Lagging indicators are the results, and leading indicators are the action steps you take to get the results.
    Your life will mostly fill up with day-to-day tasks, but the key is what you do with the remaining time.
    We tend to think we can do it all.
    Have a “next quarter list” easily accessible so you can get things out of your head and clear up mental space.
    Having a quarterly plan will help you make better decisions because you’ve already done the critical thinking about what’s important to you.

    Resources Mentioned

    The 12-Week Year* by Brian Moran and Michael Lennington
    The Four Disciplines of Execution* by Chris McChesney and Sean Covey

    Related Episodes

    Do This for a Productive Week (episode 180)
    How to Actually Move Numbers, with Chris McChesney (episode 294)
    How to Turn Goals Into Results (MemberCast 1)

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47. 318: Ideas Worth Stealing From Top Entrepreneurs, with Dorie Clark

    9 oktober 2017 · 40 min

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    Dorie Clark: Entrepreneurial You
    Dorie Clark is a marketing strategy consultant, professional speaker, and frequent contributor to the Harvard Business Review. Recognized as a branding expert by the Associated Press, Fortune, and Inc. magazine, she is the author of the new book, Entrepreneurial You* — and her prior books, Reinventing You* and Stand Out*.
    Key Points Lees meer

    Even things that seem solid can change at any moment.
    Anybody, in any career, needs to emphasize flexibility and adaptability.
    35% of Americans are self-employed, projected to be 40% by 2020.
    Entrepreneurial side projects expand your skills for your main career.
    Side projects often create new career opportunities.
    If something is not being done, ask why is it not being done. Because it’s impossible? Or just hard?
    Check for metrics that you’re heading in the right direction.
    Progress might not always come in the form you’re expecting.
    How do you diversify but do it in a way that doesn’t pull you in a million directions?

    Resources Mentioned

    Influence: The Psychology of Persuasion* by Robert B. Cialdini
    Entrepreneurial You Self-assessment
    Entrepreneurial You: Monetize Your Expertise, Create Multiple Income Streams, and Thrive* by Dorie Clark

    Related Episodes

    How to Stand Out, with Dorie Clark (episode 189)
    How to Be a Non-Conformist, with Adam Grant (episode 238)
    How to Solve a Really Big Problem, with Teresa Chahine (episode 292)

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48. 317: We Are All Heroes in Our Own Movies, with Bonni Stachowiak

    2 oktober 2017 · 39 min

    Afspelen
    Bonni Stachowiak: Teaching in Higher Ed
    Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She joins me monthly to respond to listener questions.
    Listener Questions Lees meer

    Melvin asked about how to handle a layoff he’s been asked to do.
    Melissa asked about what she should do differently before letting people go.
    Carlos asked about how to change the dynamics on a dysfunctional team.
    Krystal asked about good reading resources for better customer service.
    Jun asked about what he could do to improve his executive presence.

    Resources Mentioned

    The Automatic Customer* by John Warrillow
    Good Authority* by Jonathan Raymond
    Radical Candor* by Kim Scott
    The Power of Vulnerability by Brené Brown
    Why Good Leaders Make You Feel Safe by Simon Sinek
    Raving Fans: A Revolutionary Approach To Customer Service* by Ken Blanchard and Sheldon Bowles
    How to Win Friends and Influence People* by Dale Carnegie

    Related Episodes

    The Power Of Servant Leadership, with John Dickson (episode 137)
    How to Create Team Guidelines, with Susan Gerke (episode 192)
    How to Challenge Directly and Care Personally, with Kim Scott (episode 302)
    Five Steps to Hold People Accountable, with Jonathan Raymond (episode 306)
    Membercast 4: How to Create a Team Vision

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49. 316: Executive Presence with Your Elevator Speech, with Tom Henschel

    25 september 2017 · 39 min

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    Tom Henschel: The Look & Sound of Leadership
    Tom Henschel of Essential Communications grooms senior leaders and executive teams. An internationally recognized expert in the field of workplace communications and self-presentation, he has helped thousands of leaders achieve excellence through his work as an executive coach and his top-rated podcast, The Look & Sound of Leadership.
    Key Points Lees meer

    An elevator speech is a crisp, concise, high-level summary of a complex, multi-layered topic.
    It can be about whatever you do as a profession, but it can also be about anything else, like your recent vacation.
    Elevator speeches get crafted … it doesn’t happen in the spur of the moment.
    Creating an elevator speech doesn’t take long, but you have to choose to reflect.
    An elevator speech is actually a conversation tailored to the other person.
    Say a little bit, and then test the other person’s level of interest.
    The longer you talk, the less effective you are.

    The Three Qualities of a Great Elevator Speech

    Keep it short
    Be memorable
    Tailor it to the listener

    Resources Mentioned

    Nice Girls Don't Get the Corner Office* by Lois P. Frankel

    Related Episodes

    Enhance Your Executive Presence, with Tom Henschel (episode 272)
    How to Grow Your Professional Network, with Tom Henschel (episode 279)
    Tom Henschel Interviews Dave (episode 300)

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50. 315: How to Transcend Work-Life Balance, with Scott Anthony Barlow

    18 september 2017 · 40 min

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    Scott Anthony Barlow: Happen to Your Career
    Scott Anthony Barlow is the Founder of Happen to Your Career. He’s been featured on CNBC, Yahoo, CareerBuilder, Fast Company and Huffington Post and various colleges and universities as a top expert on career happiness. He's held roles executive roles in human resources, business development, and career coaching. Lees meer

    Scott is the host of the Happen to Your Career podcast, featuring the career stories of many successful professionals. His team and him have worked with over 25,000 people to help them stop settling, find their signature strengths, and start doing meaningful work they are enamored with.

    In this conversation, Scott and I explore the myth of work-life balance and discuss how we should instead be aiming for work-life integration.
    Key Points

    Life doesn’t stop when you’re at work.
    The goal is to build a career that fully integrates with what you want most out of life.
    If you’re around the people you want to be around then you become a happier person.
    When people say they want work-life balance, what they’re really saying is that they want to experience happiness in how they’re spending their time.
    When you do things that other people are not willing to do, you get results that other people don’t get.

    Resources Mentioned

    8-Day Video Course to Figuring Out What You Love*
    The Ultimate Guide to Using Your Strengths to Get Hired*
    Mike Vardy on time theming
    StrengthsFinder training for individuals and teams* (use code CFL10 for a 10% tuition discount)
    The ONE Thing* by Jay Papasan
    The 7 Habits of Highly Effective People* by Stephen Covey
    The Dip* by Seth Godin

    Related Episodes

    How to Know When to Move On (episode 175)
    How to Hire a Coach, with Marc Mawhinney (episode 179)
    How to Figure Out Your Career, with Scott Anthony Barlow (episode 259)

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