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414: Permission to Be Yourself, with Bar Schwartz
15 juni 2019 · 33 min
Bar Schwartz: Bring Your People Along
Bar Schwartz is a member of the Coaching for Leaders Academy. She’s a software engineer by training and today a consultant and coach who lives and works in Berlin. Bar helps leaders to look differently on how they lead people to create meaningful work — and building structures that put people first. Lees meerWhen Bar joined the Academy last year, she quickly set a goal to capture a few ideas in writing. This goal led to her writing a book in just a few short weeks. More importantly, she discovered the power of consistent movement in creating future opportunities.
Since this episode originally aired, Bar's book has been published as Leadership in a Time of Continuous Technological Change: Align, Strengthen, and Mobilize Your Team*. As a result, it is no longer available as a free download.
Key PointsYour team will be more productive if it feels connected.
It’s not hard to find questions if you listen.
Small, manageable steps are more likely to lead to long-term success.Bonus Audio
How to work in your strengths
Resources Mentioned
Bar Schwartz on LinkedIn
Leadership in a Time of Continuous Technological Change: Align, Strengthen, and Mobilize Your Team* by Bar Schwartz
Happen to Your Career podcast by Scott Anthony Barlow (bonus audio)Related Episodes
How to Know When to Move On (episode 175)
Discover More
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413: Effective Delegation of Authority, with Hassan Osman
10 juni 2019 · 40 min
Hassan Osman: Effective Delegation of Authority
Hassan is a project management office leader at Cisco, where he leads a team of over 150 project and program managers on delivering complex projects across the world. He’s also served as a management consultant at Ernst & Young (now EY), where he led projects and programs for the largest enterprises. Lees meerHe’s the author of Effective Delegation of Authority: A (Really) Short Book for New Managers About How to Delegate Work Using a Simple Delegation Process. In this episode, Hassan and I discuss the three stages of delegation, the critical importance of planning, and how to leverage delegation as a development opportunity.
Also impressive is the ten books Hassan has published while working full-time as a manager at a Fortune 100 company. He teaches others how to do it on his Writer on the Side podcast.
Key PointsBefore you begin the delegation process, decide on the outcomes you need and the right person to get you there.
Set expectations for goals, not actions.
Use checkpoints to ensure progress and adjust frequency for experience and visibility.
Summarize delegation meetings in writing after they occur.
The real work of managers is to define the work, before it starts.Resources Mentioned
Effective Delegation of Authority: A (Really) Short Book for New Managers About How to Delegate Work Using a Simple Delegation Process* by Hassan Osman
Writer on the Side podcastBook Notes
Download my highlights from Effective Delegation of Authority in PDF format (free membership required).
Related EpisodesStart Influencing Virtual Teams, with Hassan Osman (episode 234)
The Way to Stop Rescuing People From Their Problems, with Michael Bungay Stanier (episode 284)
Five Steps to Hold People Accountable, with Jonathan Raymond (episode 306)Discover More
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412: How to Address Underperformance and More Questions, with Bonni Stachowiak
3 juni 2019 · 35 min
Bonni Stachowiak: Teaching in Higher Ed
Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She joins me monthly to respond to listener questions.
Listener Questions Lees meerElizabeth asked about a tricky issue with an underperforming team member she inherited.
Gordon wondered what he could do to support resilience during a time of massive change.
Leona asked how she might think about the disconnect from what her organization espouses and what she sees in practice.
Anthony was curious about when it’s appropriate to ask “why” and when it’s not.Resources Mentioned
Scaling Up: How a Few Companies Make It … and Why the Rest Don’t* by Verne Harnish
Scaling Up Growth Tools
Analyzing Performance Problems* by Robert F. Mager and Peter PipeRelated Episodes
How to Succeed with Leadership and Management, with John Kotter (episode 249)
How to Build Psychological Safety, with Amy Edmondson (episode 404)
How to Clarify What’s Important, with Ron Williams (episode 410)Discover More
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411: Seven Tools to Create Margin and a New Podcast
1 juni 2019 · 38 min
Dave Stachowiak: Coaching for Leaders
I am often asked about the tools and technology behind our work. As we’ve updated our systems over the past year, I’ve identified seven tools that may also be helpful for you in creating more margin. Lees meerUsed thoughtfully, tools like these help us automate the things we can automate so we can spend more time doing the things we should never automate. Here are seven that may help:
Technology Tools to Create Margin
Acuity Scheduling* powers our all our calendars and serves as a 24/7 scheduling assistant. Automated reminders, time zone adjustments, rescheduling, and video meeting integration happen seamlessly.TextExpander* saves us tons of time each day to quickly populate documents, emails, forms, and other repeatable typing so we can respond to others faster and with more accuracy. The link above will provide you a 20% discount.
1Password* helps us create unique and strong password for every account. Plus, there families and teams programs allow us to share passwords with others who need access.
Pipedrive* is the customer relationship management system that’s just right for us. Powerful enough to visually help us to track every business conversation, but simple enough to be affordable and practical. The link above will provide access for a free trial.
ConvertKit* gives our listeners a lot more choices on the kind of emails they receive. Plus, it provides its own automation to help your organization build its brand. This link above will provide access for a free trial.
SaneBox* automatically filters our email so we can prioritize what’s most important. Plus, tons of other reminder tools come along with it. The link above will save you $15 if you decide to try it out.
WP Engine* is the leader in WordPress managed hosting and now powers all of our sites. This link above will save you 10% hosting or three months free over a year.
New Podcast: Dave’s Journal
I announced a project titled Dave’s Journal. It’s a new podcast airing e… -
410: How to Clarify What’s Important, with Ron Williams
27 mei 2019 · 39 min
Ron Williams: Learning to Lead
Ron Williams is a veteran business leader, turn-around expert, and advocate for value creation. Today he is chairman and CEO of RW2 Enterprises and also a member of the board of directors for American Express, The Boeing Company, and Johnson & Johnson. Lees meerRon is the former chairman and CEO of health insurance giant Aetna. When he joined Aetna in 2001, its loss from continuing operations was $292 million, with earnings per share at a loss of $0.46. In 2011, the year he stepped down as Chairman, Aetna’s full-year operating earnings were $2 billion, with operating earnings per share of $5.17.
In this conversation, Ron shares wisdom from his book, Learning to Lead: The Journey to Leading Yourself, Leading Others, and Leading an Organization*. Ron discusses his own leadership journey and how he asked the right questions to inspire a successful turn-around at Aetna. He also shares the reason for avoiding “why” questions and the value that knowledge maps provided at Aetna.
Key Points
Ron’s five kinds of questions that help challenge your organization’s reality:Highlight key problems
Clarify the facts
Probe an underlying story
Suggest alternatives
Drill down to basicsIn addition, Ron suggested:
Ask questions that start with “what” instead of “why.”
Utilize knowledge maps to support business literacy for complex issues.
Make yourself better every year by aiming for 15% improvement.Resources Mentioned
Learning to Lead: The Journey to Leading Yourself, Leading Others, and Leading an Organization* by Ron Williams
Book Notes
Download my highlights from Learning to Lead in PDF format (free membership required).
Related EpisodesThe Way to Grow Your Leadership Career, with Ron Wallace (episode 267)
Executive Presence with Your Elevator Speech, with Tom Henschel (episode 316)
How to Create an Unstoppable Culture, with Ginger Hardage (episode 350)Discover More
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409: Gallup Findings on the Changing Nature of Work, with Jim Harter
20 mei 2019 · 39 min
Jim Harter: It’s the Manager
Jim Harter is the Chief Scientist for Workplace at Gallup. He has led more than 1,000 studies of workplace effectiveness, including the largest ongoing meta-analysis of human potential and business unit performance. He is the co-author with Jim Clifton of the new book, It’s the Manager: Gallup Finds That the Quality of Managers and Team Leaders is the Single Biggest Factor in Your Organization’s Long-Term Success*.
Key Points
Millennials and Generation Z have influenced the changing nature of work. Six key findings from Gallup: Lees meerPeople don’t just work for a paycheck — they want a purpose.
People are no longer pursuing job satisfaction — they are pursuing development.
People don’t want bosses — they want coaches.
People don’t want annual reviews — they want ongoing conversations.
People don’t want a manager that fixates on their weaknesses.
People say, it’s not my job — it’s my life.Resources Mentioned
It's the Manager: Gallup Finds the Quality of Managers and Team Leaders is the Single Biggest Factor in Your Organization's Long-Term Success* by Jim Clifton and Jim Harter
CliftonStrengths (formerly StrengthsFinder) assessment
Gallup AccessBook Notes
Download my highlights from It’s the Manager in PDF format (free membership required).
Related EpisodesThese Coaching Questions Get Results, with Michael Bungay Stanier (episode 237)
How Teams Use StrengthsFinder Results, with Lisa Cummings (episode 293)
Three Steps to Great Career Conversations, with Russ Laraway (episode 370)Discover More
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408: Get Better at Deep Listening, with Oscar Trimboli
13 mei 2019 · 40 min
Oscar Trimboli: Deep Listening
Oscar is a mentor, coach, speaker, and author. He was a director at Microsoft for over a decade and headed up the MS Office division in Australia. Today, he works with leadership teams and their organizations on the importance of clarity to create change, how to embrace the digital economy, and the role values play in the achievement of your purpose. He is the author of Deep Listening: Impact Beyond Words*.
Key Points Lees meerListen beyond the words that are said and try to determine what the speaker is really trying to say.
The more senior you are, the more listening you’ll do.
Ask the speaker: “Tell me more” or “What else are you thinking?” or “How long have you been thinking about that?”
To be a great listener, you have to create a space where you’re available to listen.
For every hour you listen, you need to spend another hour in action.
Leaders often are not great at hearing all the opinions in the room.Bonus Audio
Three tips to becoming a better listener
Resources Mentioned
The 5 Myths of Listening
Deep Listening: Impact Beyond Words* by Oscar TrimboliBook Notes
Download my highlights from Deep Listening in PDF format (free membership required).
Related EpisodesHow to Be a Non-Conformist, with Adam Grant (episode 238)
How to Increase Your Conversational Intelligence, with Judith Glaser (episode 271)
How to Become the Person You Want to Be, with James Clear (episode 376)Discover More
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407: Helping Someone Who’s Being Taken Advantage Of, with Bonni Stachowiak
6 mei 2019 · 26 min
Bonni Stachowiak: Teaching in Higher Ed
Bonni Stachowiak is Dave’s life partner and best friend, business professor, past executive leader, and the host of the Teaching in Higher Ed podcast.
Listener Questions Lees meerBrad asked about supporting a team member who’s being taken advantage of by someone else in the organization.
Mark is wondering about how to help an existing team move on to being a high-performing team.
Ashish asked about how to determine more in the interviewing process.
Craig wanted perspective on how to be more visible.Resources Mentioned
The Empowered Manager* by Peter Block
Essentialism* by Greg MckeownRelated Episodes
How to Deal with Opponents and Adversaries, with Peter Block (episode 328)
The Path to Start Leading Your Team, with John Piñeiro (episode 349)
Develop Leaders Before You Leave, with David Marquet (episode 405)
How to Work With an Executive Recruiter, with Becky deSouza (episode 406)Discover More
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406: How to Work With an Executive Recruiter, with Becky deSouza
29 april 2019 · 39 min
Becky deSouza: Conexus Talent Acquisition Solutions
Becky is a partner with Conexus Talent Acquisition Solutions and has dedicated her career of 20+ years to developing effective solutions for Talent Development and Recruiting. Becky spent 11 years running DreamWorks Animation’s Corporate Recruiting team. Today she leads the human resources recruiting practice with Conexus.
Key Points Lees meerRecruiting firms can be regional, industry-specific, or functional.
Look to your network for leads, but be careful when networking with your colleagues.
Work to fully engage with your recruiter.
Be honest with your recruiter, even if you aren’t totally ready to commit.
Always keep your LinkedIn profile updated since it can serve as a type of resume.
Make sure your web and social presence is consistent with the expectations of your desired job.
Check your privacy settings on social media.Resources Mentioned
Becky deSouza on LinkedIn
Related Episodes
How to Figure Out Your Career, with Scott Anthony Barlow (episode 259)
How to Write a Killer LinkedIn Profile, with Brenda Bernstein (episode 285)
How to Get the Ideal Team Player, with Patrick Lencioni (episode 301)
How to Find Your Calling, with Ken Coleman (episode 352)Discover More
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405: Develop Leaders Before You Leave, with David Marquet
22 april 2019 · 39 min
David Marquet: Turn the Ship Around!
David Marquet is the former commander of the U.S.S. Santa Fe, a nuclear-powered attack submarine. Under David’s command, the ship had an impressive turnaround, achieving the highest retention and operational standings in the Navy. David is the author of the bestseller Turn the Ship Around: A True Story of Turning Followers Into Leaders, a book USA Today called one of the 12 best business books of all time.
Key Points Lees meerAccomplishment is the production, leadership is building production capacity in your team.
Understanding the purpose of the organization is the key to unlocking empowerment.
You’ll suffer the consequences of your behavior if you couple the behavior with the outcome.Resources Mentioned
Turn the Ship Around: A True Story of Turning Followers Into Leaders* by David Marquet
The 7 Habits of Highly Effective People* by Stephen R. CoveyBook Notes
Download my highlights from Turn the Ship Around! in PDF format (free membership required).
Related EpisodesStart With Why, with Simon Sinek (episode 223)
Turn Followers Into Leaders, with David Marquet (episode 241)
How to Build Psychological Safety, with Amy Edmondson (episode 404)
Retrieval Practice, with Pooja Agarwal (episode 421)Discover More
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404: How to Build Psychological Safety, with Amy Edmondson
15 april 2019 · 40 min
Amy Edmondson: The Fearless Organization
Amy Edmondson is the Novartis Professor of Leadership and Management at the Harvard Business School. She has been recognized by the Thinkers50 global ranking of management thinkers for many years and was honored with their Talent Award in 2017. Amy is the author of several, highly regarded books on teaming and psychological safety, including her newest book, The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation and Growth*.
Key Points Lees meerPsychological safety varies a lot even inside of an organization.
More effective teams may appear to make more mistakes, but it’s likely those teams are just more comfortable reporting mistakes.
Instead of calling it an error, call it an accident. And rather than calling it an investigation, call it a study.
It’s fine to say, “I don’t know” when appropriate because it signals to others that it is okay to admit when they don’t know something.
If somebody shares a problem, say thank you and then ask how you can help.
Leaders should be concerned if they’re not hearing bad news.Resources Mentioned
The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation and Growth* by Amy Edmondson
Amy Edmondson faculty pageBook Notes
Download my highlights from The Fearless Organization in PDF format (free membership required).
Related EpisodesFind Courage to Speak When It Matters Most, with Allan McDonald (episode 229)
Turn Followers Into Leaders, with David Marquet (episode 241)
The Path of Humble Leadership, with Edgar Schein (episode 363)Discover More
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403: Transition Well Through Your Day, with Gretchen Rubin
8 april 2019 · 32 min
Gretchen Rubin: Outer Order, Inner Calm
Gretchen Rubin explores happiness and good habits and is the author of several books, including the block-buster New York Times bestsellers, Better Than Before*, The Happiness Project*, Happier at Home*, and The Four Tendencies*. She is the author also of the new book Outer Order, Inner Calm: Declutter and Organize to Make More Room for Happiness*.
Key Points Lees meerWhen people have control over their stuff, they feel more in control of their lives.
If you need a physical reset, do 10 jumping jacks.
Your physical needs will override your emotional needs.Resources Mentioned
Internal Time* by Till Roenneberg
Book Notes
Download my highlights from Outer Order, Inner Calm in PDF format (free membership required).
Related EpisodesHow to Make Deep Work Happen, with Cal Newport (episode 233)
The Scientific Secrets of Perfect Timing, with Daniel Pink (episode 332)
How to Reclaim Conversation, with Cal Newport (episode 400)Discover More
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402: How to Stop Micro-Managing and More Questions, with Bonni Stachowiak
1 april 2019 · 39 min
Bonni Stachowiak: Teaching in Higher Ed
Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She joins me monthly to respond to listener questions.
Listener Questions Lees meerPeter asked about how to support a team member going through a difficult situation.
Mike wondered what strategies he could use to avoid being a micro-manager.
Roger asked about advice on next steps after an executive role didn’t work out.
Ali asked for input on assessments for executive presence.
Thomas wanted input on how to better design surveys.Resources Mentioned
Hope for the Flowers* by Trina Paulus
Double Loop Learning
The Look & Sound of Leadership podcast by Tom HenschelRelated Episodes
How to Delegate Work Effectively (episode 117)
The Way to Lead After a Workplace Loss, with Andrew Stenhouse (episode 142)
Get ROI From Professional Associations, with John Corcoran (episode 209)
How to Move From Victim to Victor, with John Sanei (episode 366)
Get Smart About Assessments, with Ken Nowack (episode 371)
Unconscious Mistakes Women Make, with Lois Frankel (episode 386)Discover More
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401: The Way to Influence High Standards, with Sheila Miller-Nelson
25 maart 2019 · 39 min
Sheila Miller-Nelson: Midian
Sheila Miller-Nelson is owner of Midian Consulting. She’s dedicated to helping people learn how to truly connect to create better relationships and enhance leadership. She’s a former trainer with Dale Carnegie and her experience in communication and leadership coaching spans more than 25 years.
Key Points Lees meerWe will often learn a lesson but because it seems trivial, we don’t remember it for the next time.
The way you practice determines how you perform.
Write down what you want to be known for and then share that with others.
The ability to humble yourself and admit when you’ve missed the mark will give you compassion for others when they fail.Resources Mentioned
Midian Consulting
Related Episodes
How to Become a Champion, with Jeff Spencer (episode 186)
Leverage StrengthsFinder for Your Team, with Lisa Cummings (episode 293)
The Truth and Lies of Performance Management, with Michael Bungay Stanier (episode 361)Discover More
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400: How to Reclaim Conversation, with Cal Newport
18 maart 2019 · 35 min
Cal Newport: Digital Minimalism
Cal Newport is a computer science professor at Georgetown University who studies the theory of distributed systems. In addition to his academic work, he writes about the intersection of technology and culture. He’s the author of six books including Deep Work: Rules for Focused Success in a Distracted World and Digital Minimalism: Choosing a Focused Life in a Noisy World.
Key Points Lees meerThe human brain is very sophisticated in how it navigates social dynamics using voice and visual cues. Digital interactions bypass the brain’s ability to see these cues.
Social media interactions might make you think you’re being social, but you can still lonely because your brain doesn’t count these interactions the same as person-to-person interactions.
Digital interactions are not bad, but they can crowd out more important real-world interactions.
Make sure tech is serving the things that are important in your life, rather than just using it as an escape from your life.
Small steps tend not to work when transitioning to digital minimalism. A better way is to take a 30-day break from consuming digital content and then rebuild your digital life from scratch.Resources Mentioned
Digital Minimalism: Choosing a Focused Life in a Noisy World* by Cal Newport
Reclaiming Conversation: The Power of Talk in a Digital Age* by Sherry Turkle
Alone Together: Why We Expect More from Technology and Less from Each Other* by Sherry TurkleBook Notes
Download my highlights from Digital Minimalism in PDF format (free membership required).
Related EpisodesHow to Make Deep Work Happen, with Cal Newport (episode 233)
The Power of Solitude, with Mike Erwin (episode 308)
Have Conversations That Matter, with Celeste Headlee (episode 344)
How to Create Meaningful Gatherings, with Priya Parker (episode 395)Discover More
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399: How to Be Present, with Dan O’Connor
11 maart 2019 · 34 min
Dan O’Connor: Life Unscripted
Dan O’Connor is a multi-faceted actor, improviser, writer, and director. He is the founder and Producing Artistic Director of the critically acclaimed Impro Theatre. Dan is the author, with Jeff Katzman, of Life Unscripted: Using Improv Principles to Get Unstuck, Boost Confidence, and Transform Your Life*.
Key Points Lees meerWhen we meet someone for the first time, there is a narrative that happens between us.
“If you’re interested, you’re interesting.”
Oftentimes, people in meetings aren’t engaged in the conversation and are only waiting for the other person to stop talking.
If you make the effort to really listen to your customers, you’ll be able to engage in customized sales because you’ll truly understand what their needs are.Resources Mentioned
Life Unscripted: Using Improv Principles to Get Unstuck, Boost Confidence, and Transform Your Life* by Jeff Katzman and Dan O’Connor
Dan O’Connor
Impro TheatreBook Notes
Download my highlights from Dan’s book in PDF format (free membership required).
Related EpisodesThe Four Critical Stories Leaders Need For Influence, with David Hutchens (episode 148)
How to Increase Your Conversational Intelligence, with Judith Glaser (episode 271)
How to Close the Power Distance Gap, with Jordan Harbinger (episode 343)Discover More
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398: What You Gain By Sponsoring People, with Julia Taylor Kennedy
4 maart 2019 · 34 min
Julia Taylor Kennedy: Coqual
Julia is Executive Vice President and Director of Publications at the Coqual. She has co-authored Disabilities and Inclusion, Mission Critical: Unlocking the Value of Veterans in the Workforce, and The Power of the Purse: Engaging Women for Healthy Outcomes, on women and health. Coqual recently released a new report, titled, The Sponsor Dividend.
Key Points Lees meerA sponsor actively advocates for the career of their protege.
If you’re looking for a sponsor, be very clear on where you want to go in your career.
Sponsors want to be sure they can trust the protege to deliver on the opportunities the sponsor presents.
Sponsors do better when they have a protege who has complementary skills to their own.Resources Mentioned
The Sponsor Dividend: Key Findings
Related Episodes
How to Help the Underdog Thrive, with Terry Lipovski (episode 275)
How to Make Inclusion Happen, with Deepa Purushothaman (episode 307)
How to Connect Personal Growth to Business Outcomes, with Jonathan Raymond (episode 373)
Why Men Are Heard and Women Are Liked, with Lois Frankel and Tom Henschel (episode 392)Discover More
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397: How to Make Your Work More Visible, with John Stepper
25 februari 2019 · 40 min
John Stepper: Working Out Loud
John developed Working Out Loud, a practice that helps people be more effective, access more opportunities, and feel happier at work. Over several years, a small movement has formed based on his self-published book*, TEDx talk, and a peer support method that’s spread to over 40 countries and companies like Bosch, Daimler, BMW, and Siemens.
Key Points Lees meerBehavior change is about small steps, peer support, celebration along the way, and continual feedback.
Changes start with only one tiny step. Do that until it gets easy, then take the next step.
Peer support is a major part of habit change. Peer support gives you structure, shared accountability, and emotional support.Resources Mentioned
Start a Working Out Loud Circle
Martha Beck
Drive* by Daniel Pink
Everybody Matters* by Bob Chapman and Raj SisodiaBook Notes
Download my highlights from Working Out Loud in PDF format (free membership required).
Related EpisodesHow to Be a Non-Conformist, with Adam Grant (episode 238)
The Scientific Secrets of Perfect Timing, with Daniel Pink (episode 332)
Six Tactics to Achieve Extraordinary Performance, with Morten Hansen (episode 337)
How to Become the Person You Want to Be, with James Clear (episode 376)
How to Create Meaningful Gatherings, with Priya Parker (episode 395)Discover More
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396: Dumb Things Smart People Do With Money, with Jill Schlesinger
18 februari 2019 · 37 min
Jill Schlesinger: Jill on Money
Jill Schlesinger is the Emmy-nominated Business Analyst for CBS News, the host of the Jill on Money podcast and of the nationally syndicated radio show, Jill on Money, which won the 2018 Gracie Award for Best National Talk Show. She has been recognized as a Top 10 LinkedIn Influencer and a Top 10 LinkedIn Voice. She’s the author of The Dumb Things Smart People Do with Their Money: Thirteen Ways to Right Your Financial Wrongs*.
Key Points Lees meerNot all financial professionals are looking out for you. Make sure they are held to the fiduciary standard at all times.
Before seeing a financial professional, make sure you’ve already paid off consumer debt, you’ve built an emergency reserve fund, and you’re maximizing your retirement fund contributions.
Prioritize your own retirement savings before setting aside money for your children’s tuition.
Make sure the cost of a degree is worth the expected income.Resources Mentioned
The Dumb Things Smart People Do with Their Money: Thirteen Ways to Right Your Financial Wrongs* by Jill Schlesinger
Mark Kantrowitz
Jill On MoneyBook Notes
Download my highlights from The Dumb Things Smart People Do with Their Money in PDF format (free membership required).
Related EpisodesImprove Your Financial Intelligence, with Joe Knight (episode 244)
How to Manage Your Money, with Jill Schlesinger (episode 322)
How to Approach Corporate Budgeting, with Jody Wodrich (episode 355)
Four Rules to Get Control of Your Money, with Jesse Mecham (episode 356)Discover More
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395: How to Create Meaningful Gatherings, with Priya Parker
11 februari 2019 · 39 min
Priya Parker: The Art of Gathering
Priya Parker is a facilitator, strategic advisor, and founder of Thrive Labs, at which she helps activists, elected officials, corporate executives, educators, and philanthropists create transformative gatherings. She is the author of The Art of Gathering: How We Meet and Why It Matters*.
Key Points Lees meerWhat creates meaning in a gathering is conversation, not the functional details of the event.
We’re often not totally clear on the purpose of our gatherings.
We don’t need to gather more often, but we need to do a better job when we do gather.Resources Mentioned
The Art of Gathering: How We Meet and Why It Matters* by Priya Parker
The Modern Manager podcastBook Notes
Download my highlights from The Art of Gathering in PDF format (free membership required).
Related EpisodesUse Power for Good and Not Evil, with Dacher Keltner (episode 254)
Have Conversations That Matter, with Celeste Headlee (episode 344)
How to Plan Meetings That Get Results, with Mamie Kanfer Stewart (episode 358)
The Path of Humble Leadership, with Edgar Schein (episode 363)Discover More
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394: Create Results Through Personal Leadership, with Kevin McCurdy
9 februari 2019 · 30 min
Kevin McCurdy
Kevin McCurdy is the Chief Operating Officer of Auto-Chlor System and a longtime listener of the show.
Key Points Lees meerThink about the impact you’re having on people and if it’s really the impact you want to have.
Don’t always show up with your own solution, come with the intention to learn and discover the best solution together.
Truly listen to people instead of just thinking about what you want to say to back to them.Resources Mentioned
The Look and Sound of Leadership
The Coaching Habit by Michael Bungay Stanier*Related Episodes
Three Steps To Soliciting Feedback with Tom Henschel (episode 107)
How to Tame Your Inner Critic, with Tara Mohr (episode 232)
The Way to Stop Rescuing People From Their Problems, with Michael Bungay Stanier (episode 284)
Executive Presence with Your Elevator Speech, with Tom Henschel (episode 316)
A Useful Mindset for New Leaders, with Mark Ipaviz (episode 375)Discover More
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393: How to Co-Manage With Peers and More Questions, with Bonni Stachowiak
4 februari 2019 · 30 min
Bonni Stachowiak: Teaching in Higher Ed
Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She joins me monthly to respond to listener questions.
Listener Questions Lees meerEvelyn asked if you need to be a caretaker first before moving to become a rainmaker.
Samantha wondered if you should always try to save someone who has elected to leave.
Tammy wanted to know our advice for managing along with peers who have different styles.
David asked for our advice for managing student workers.Resources Mentioned
Drive* by Daniel Pink
Employee Resignations: Counter Offer or Say Goodbye?
When Talent Quits, Don’t Be A JerkRelated Episodes
An Astronaut’s Guide To Life On Earth with Chris Hadfield (episode 149)
How To Lead The Millennials, with Chip Espinoza (episode 158)
How Superbosses Master the Flow of Talent, with Sydney Finkelstein (episode 236)
What to Do When Somebody Quits, with Molly Moseley (episode 251)
How to Lead Part-Time Staff, with Chris Deferio (episode 289)Discover More
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392: Why Men Are Heard and Women Are Liked, with Lois Frankel and Tom Henschel
28 januari 2019 · 36 min
Lois Frankel: Nice Girls Don’t Get the Corner Office
Lois Frankel is the President of Corporate Coaching International, a bestselling author, executive coach, and an internationally-recognized expert in the field of leadership development for women. She is the author of the New York Times bestselling books Nice Girls Don’t Get the Corner Office*, Nice Girls Don’t Get Rich*, and Nice Girls Just Don’t Get It*.
Tom Henschel: The Look & Sound of Leadership
Tom Henschel of Essential Communications grooms senior leaders and executive teams. An internationally recognized expert in the field of workplace communications and self-presentation, he has helped thousands of leaders achieve excellence through his work as an executive coach and his top-rated podcast, The Look & Sound of Leadership.
Key Points Lees meerYou can’t control anyone but yourself.
What women contribute to the workplace is different but equal to what men contribute.
Things are slightly better for women these days, but not by much.
Men must be advocates for women in the workplace.Bonus Audio
Why you shouldn’t coach a woman to act more like a man
Resources Mentioned
Lois Frankel on LinkedIn
The Look & Sound of Leadership podcast by Tom Henschel
Keynote: Why Men Are Heard and Women Are Liked
Nice Girls Don't Get the Corner Office* by Lois Frankel
The Confidence Code* by Katty Kay and Claire ShipmanRelated Episodes
How Women Make Stronger, Smarter Choices, with Therese Huston (episode 255)
How to Connect Personal Growth to Business Outcomes, with Jonathan Raymond (episode 373)
Unconscious Mistakes Women Make That Sabotage Their Careers, with Lois Frankel (episode 386)Discover More
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391: Getting Better at Empathy, with Daniel Goleman
21 januari 2019 · 37 min
Daniel Goleman: Emotional Intelligence
In 1995, Daniel Goleman published the blockbuster bestselling book Emotional Intelligence*, a book that now has more than 5 million copies in print worldwide in 40 different languages. He’s the author of a series of primers for the competencies of emotional and social intelligence, titled Building Blocks of Emotional Intelligence* and he’s the founder of the Emotional Intelligence Coaching Certification.
Key Points
The three types of empathy: Lees meerCognitive empathy - you can sense what people are thinking
Emotional empathy - you can pick up on other people’s emotions
Empathic concern - people can tell you care about themResources Mentioned
Emotional Intelligence* by Daniel Goleman
Building Blocks of Emotional Intelligence* by Daniel Goleman et al.
A Force for Good* by Daniel Goleman and the Dalai Lama
Emotional and Social Competence Inventory
Emotional Intelligence Coaching CertificationBook Notes
Download my highlights from the Empathy primer in PDF format (free membership required).
Related EpisodesHow to Get the Ideal Team Player, with Patrick Lencioni (episode 301)
Have Conversations That Matter, with Celeste Headlee (episode 344)
Enhance Your Self-Awareness, with Daniel Goleman (episode 353)
The Power of Vulnerability in Leadership, with Jason Brooks (episode 385)Discover More
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390: Move From Caretaker to Rainmaker, with May Busch
14 januari 2019 · 39 min
May Busch: Accelerate
May Busch enjoyed a 24-year career at Morgan Stanley, most recently as Chief Operating Officer for Europe. She chaired the firm’s European Diversity Council and was a member of Morgan Stanley’s European Management Committee. She is the author of the book Accelerate: 9 Capabilities to Achieve Success at Any Career Stage*. She’s also the host the Career Mastery Kickstart summit*.
Key Points
Steps to move from caretaker to rainmaker: Lees meerIdentify the organization’s most important outcomes.
Figure out what you can take action on.
Create a safe space.
Learn from your network what will move the needle the most.How to find the organization’s values:
Observe
Listen
AskBonus Audio
How to help others become rainmakers
Resources Mentioned
Career Mastery Kickstart Summit*
Accelerate: 9 Capabilities to Achieve Success at Any Career Stage* by May Busch
Eisenhower GridRelated Episodes
How to Succeed with Leadership and Management, with John Kotter (episode 249)
Three Steps to Great Career Conversations, with Russ Laraway (episode 370)
Leverage Your Defining Moments, with Lynne Whiteford (episode 372)Discover More
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389: When to Appease a Peer and Questions, with Tom Henschel
7 januari 2019 · 39 min
Tom Henschel: The Look & Sound of Leadership
Tom Henschel of Essential Communications grooms senior leaders and executive teams. An internationally recognized expert in the field of workplace communications and self-presentation, he has helped thousands of leaders achieve excellence through his work as an executive coach and his top-rated podcast, The Look & Sound of Leadership.
Listener Questions Lees meerCaroline asked about whether she should appease a peer by interviewing someone she doesn’t think is a good fit.
Jane asked for suggestions on team diversity.
Susan asked about promoting engagement with her team when there is lots of reluctance.
Mariah wanted our advice on creating an orientation program for her team leads.Resources Mentioned
StrengthsFinder (Gallup)
Leading Change* by John Kotter
Who Moved My Cheese? by Spencer Johnson
Influence* by Robert Cialdini
Three Steps to Great Career Conversations with Russ Laraway
Being the Boss * by Linda Hill and Kent Lineback
First, Break All the Rules* by GallupRelated Episodes
Essentials of Adult Development, with Mindy Danna (episode 273)
StrengthsFinder Leadership Demands, with Lisa Cummings (episode 320)
Six Tactics for Extraordinary Performance, with Morten Hansen (episode 337)
How to Become the Person You Want to Be, with James Clear (episode 376)Discover More
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388: How to Protect Your Reputation, with Sharone Bar-David
31 december 2018 · 38 min
Sharone Bar-David: Trust Your Canary
Sharone Bar-David is a leading Canadian expert on workplace incivility and author of Trust Your Canary: Every Leader’s Guide to Taming Workplace Incivility*. She is particularly passionate about her work with abrasive leaders — the highly talented people whose interpersonal style rubs people the wrong way and creates distress in the work environment.
Key Points
The three contexts that pose a risk: Lees meerRoutine (To mitigate risks, Cultivate)
Sensitive (To mitigate risks, Calculate)
Problem (To minimize damage, Compensate)Bonus Audio
How to not cross the line
Resources Mentioned
Trust Your Canary: Every Leader’s Guide to Taming Workplace Incivility*
Hey (We’re Not All) Guys! Why I Don’t Use “You Guys”Related Episodes
How to Tame Workplace Incivility, with Sharone Bar-David (episode 210)
Use Power for Good and Not Evil, with Dacher Keltner (episode 254)
How to Manage Abrasive Leaders, with Sharone Bar-David (episode 290)
How to Make Inclusion Happen, with Deepa Purushothaman (episode 307)Discover More
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387: How to Stop Having the Same Problems, with Corrinne Armour
24 december 2018 · 34 min
Corrinne Armour: Leaders Who Ask
Corrinne is an accredited Master Certified Coach with the International Coaching Federation and a certified Neuro-Linguistic Programming Practitioner. She’s the author and co-author of several leadership books, most recently Leaders Who Ask: Building a Fearless Culture by Telling Less and Asking More*.
Key Points Lees meerYou’re not developing your people if you’re constantly giving them all the answers.
If you don’t have an awareness of something, you can’t change it.
Ask your reports, “What have you tried so far, and what do you think I’m going to tell you to do?”Bonus Audio
Why being clever doesn’t always make you a better manager
Resources Mentioned
Leaders Who Ask: Building a Fearless Culture by Telling Less and Asking More*
Special book offer for Australian listeners (Use code: COACHINGFORLEADERS)
Free resources for leaders from Corrinne
Corrinne’s Leaders Who Ask programBook Notes
Download my highlights from Leaders Who Ask in PDF format (free membership required).
Related EpisodesHow to Improve Your Coaching Skills, with Tom Henschel (episode 190)
These Coaching Questions Get Results, with Michael Bungay Stanier (episode 237)
The Way to Stop Rescuing People From Their Problems, with Michael Bungay Stanier (episode 284)Discover More
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386: Unconscious Mistakes Women Make, with Lois Frankel
17 december 2018 · 38 min
Lois Frankel: Nice Girls Don’t Get the Corner Office
Lois Frankel is the President of Corporate Coaching International, a bestselling author, executive coach, and an internationally-recognized expert in the field of leadership development for women. She is the author of the New York Times bestselling books Nice Girls Don’t Get the Corner Office*, Nice Girls Don’t Get Rich*, and Nice Girls Just Don’t Get It*.
Key Points Lees meerWomen often back off when they see things get competitive.
Don’t confuse other people in the workplace with relationships you’ve had in the past.
When negotiating, women should focus more on the relationship.Bonus Audio
Behavior has changed, attitudes haven’t
Don’t be the company’s conscienceResources Mentioned
Nice Girls Don't Get the Corner Office* by Lois Frankel
Nice Girls Don't Get Rich* by Lois Frankel
The Male Factor: The Unwritten Rules, Misperceptions, and Secret Beliefs of Men in the Workplace* by Shaunti Feldhahn
“Ask Liz” with Liz Weston
Connect with Lois Frankel on LinkedInBook Notes
Download my highlights from Nice Girls Don't Get the Corner Office in PDF format (free membership required).
Related EpisodesHow to Handle Workplace Bullying, with Jill Morgenthaler (episode 172)
How to Tame Your Inner Critic, with Tara Mohr (episode 232)
How Women Make Stronger, Smarter Choices, with Therese Huston (episode 255)
How to Help the Underdog Thrive, with Terry Lipovski (episode 275)Discover More
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385: The Power of Vulnerability in Leadership, with Jason Brooks
15 december 2018 · 33 min
Jason Brooks
Jason Brooks is a member of the Coaching for Leaders Academy and principal of a high school in Los Angeles.
Key Points Lees meerPeople respond to honesty from a leader.
Admitting that you don’t know all the answers helps build bridges and gets your team working together.
Deciding what not to do can actually be harder than deciding what to do.
Working out a vision for your life can reduce the constant anxiety of wondering whether you’re making the best use of your time.Resources Mentioned
Racism in America, with Jason Brooks
The Power of Vulnerability, with Brené BrownRelated Episodes
How to Get the Ideal Team Player, with Patrick Lencioni (episode 301)
How to Deal With the Diminishers, with Liz Wiseman (episode 305)
How to Create a Vivid Vision, with Cameron Herold (episode 345)Discover More
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384: Your Attitude Defines Your Altitude, with Howard “H” White
10 december 2018 · 36 min
Howard “H” White: Believe to Achieve
Howard “H” White was an NBA draft pick until knee injuries put a stop to his basketball career. Today he is vice president of Jordan Brand and has been with the company for thirty-five years. With Nike’s support, he founded the Believe to Achieve program, an innovative traveling seminar designed to encourage youth to believe in themselves and adults to mentor them. He’s the author of the book by the same name: Believe to Achieve: See the Invisible, Do the Impossible*.
Key Points Lees meerWe often set our sights too low.
Others often see things in us that we don’t see ourselves.
How do you make others see the best in themselves?
Everybody wants something in life, but there are very few who are willing to give up anything to get it.Bonus Audio
Developing realistic expectations
Resources Mentioned
Believe to Achieve: See the Invisible, Do the Impossible* by Howard “H” White
Book Notes
Download my highlights from Believe to Achieve in PDF format (free membership required).
Related EpisodesSin by Silence, with Olivia Klaus (episode 103)
Find Courage to Speak When It Matters Most, with Allan McDonald (episode 229)
The Way to Grow Your Leadership Career, with Ron Wallace (episode 267)
The Choice for Compassion, with Edith Eger (episode 336)Discover More
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383: How to Handle Change and More Questions, with Bonni Stachowiak
3 december 2018 · 40 min
Bonni Stachowiak: Teaching in Higher Ed
Bonni Stachowiak (web) (Twitter) is Dave’s life partner and best friend, business professor, past executive leader, and the host of the Teaching in Higher Ed podcast.
Listener Questions Lees meerAndrew asked about dealing with change on a personal level.
Katie asked about inspiring movement for more recognition in her organization.
Thomas asked for suggestions on his new role overseeing two related, but different, departments.
Loveleena was looking for a suggestion for an article on executive presence.
Paul asked for ideas on leading a full commissioned sales team.Resources Mentioned
Transitions: Making Sense of Life's Changes by William Bridges*
Managing Transitions: Making the Most of Change by William Bridges*
Leading Change by John Kotter*
Our Iceberg is Melting by John Kotter*
Drive: The Surprising Truth About What Motivates Us by Daniel Pink*
That's Not What I Meant!: How Conversational Style Makes or Breaks Relationships by Debra Tannen*
The Look & Sound of Leadership podcast episodes on executive presence from Tom Henschel
Daring Greatly: How the Courage to Be Vulnerable Transforms the Way We Live, Love, Parent, and Lead by Brené Brown*Related Episodes
Benefits You Get from a Recognition Program, with Michelle Smith (episode 79)
Ten Steps to Create a Recognition Program, with Michelle Smith (episode 80)
The Four Unique Types of Teams, with Susan Gerke (episode 138)
How to Create Team Guidelines, with Susan Gerke (episode 192)
Start with Why, with Simon Sinek (episode 223)
How to Succeed with Leadership and Management, with John Kotter (episode 249)
Enhance Your Executive Presence, with Tom Henschel (episode 316)
How to Lead Top-Line Growth, with Tim Sanders (episode 299)
Executive Presence with Your Elevator Speech, with Tom Henschel (episode 316)
The Path to Start Leading Your Team, with John Piñeiro (episode 349)
Three Steps to Great Career Conversations, with Russ Laraway (episode 370)Discover More
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382: How to Inspire Shared Learning, with Dan Schawbel
26 november 2018 · 32 min
Dan Schawbel: Back to Human
Dan Schawbel is a New York Times bestselling author, a partner and research director at Future Workplace, and the founder of both Millennial Branding and WorkplaceTrends.com. He is the bestselling author of two career books, Promote Yourself* and Me 2.0*, and now his newest book, Back to Human: How Great Leaders Create Connection in the Age of Isolation*.
Key Points Lees meerWe have to learn at the speed of business.
Make learning a central part of what we do.
The best source of knowledge is our coworkers.
People learn by doing.
Make learning a part of your daily routine.
In addition to traditional things like pay and benefits, many prospective employees are also interested in what they’ll learn on a job.Resources Mentioned
Back to Human: How Great Leaders Create Connection in the Age of Isolation by Dan Schawbel *
Related Episodes
Promote Yourself (and Others) Through Intrapreneurship, with Dan Schawbel (episode 163)
How Superbosses Master the Flow of Talent, with Sydney Finkelstein (episode 236)
Essentials of Adult Development, with Mindy Danna (episode 273)Discover More
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381: Serve Others Through Marketing, with Seth Godin
19 november 2018 · 37 min
Seth Godin: This is Marketing
Seth Godin was recently inducted into the American Marketing Association’s Hall of Fame and is the author of one of the most popular blogs in the world. He founded TheMarketingSeminar.com and the altMBA. Seth is the author of eighteen best‑sellers that have been translated into more than thirty‑five languages, including his newest book, This Is Marketing: You Can’t Be Seen Until You Learn to See*.
Key Points Lees meerThe world is fragmented into many groups; there is no more mass market.
Each of us has the ability to market the work we are doing through our actions.
The hard work begins by choosing the smallest group of people you can live with and ignoring everyone else.
Pick ten people. Find something that will amaze and delight the ten. And if you can’t, then start over.Resources Mentioned
This Is Marketing* by Seth Godin
Tribes* by Seth Godin
Permission Marketing* by Seth Godin
First, ten by Seth GodinBook Notes
Download my highlights from This is Marketing in PDF format (free membership required).
Related EpisodesGetting Things Done with David Allen (episode 184)
Start With Why Featuring Simon Sinek (episode 223)
How to Be a Non-Conformist, with Adam Grant (episode 238)
How to Succeed with Leadership and Management, with John Kotter (episode 249)Discover More
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380: How to Find Confidence in Conflict, with Kwame Christian
12 november 2018 · 38 min
Kwame Christian: Negotiate Anything
Kwame Christian is a business lawyer and the Director of the American Negotiation Institute. His TEDx Talk, Finding Confidence in Conflict, was the most popular TED Talk on the topic of conflict of 2017. Lees meerToday, he’s working extensively with procurement departments within companies to help them make better deals. Kwame hosts the top negotiation podcast, Negotiate Anything and is the author of the book Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life*.
Key Points
Three points to the breakdown of communication:The Frame (the storyline)
The Pace (how fast)
The Direction (what issues you’re talking about)Three steps of compassionate curiosity:
Acknowledging emotions
Getting curious with compassion
Joint problem solvingResources Mentioned
Kwame’s Negotiation guide
Negotiate Anything podcast by Kwame Christian
Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life* by Kwame Christian
Anchoring episode on Negotiate AnythingBook Notes
Download my highlights from Finding Confidence in Conflict in PDF format (free membership required).
Related EpisodesNegotiating As If Your Life Depended On It, with Chris Voss (episode 262)
Negotiation Tactics for Results, with Kwame Christian (episode 311)
Have Conversations That Matter, with Celeste Headlee (episode 344)Discover More
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379: Influence Without Authority and More Questions, with Bonni Stachowiak
5 november 2018 · 35 min
Bonni Stachowiak: Teaching in Higher Ed
Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She joins me monthly to respond to listener questions.
Listener Questions Lees meerSamantha asked about what to do if you have a problem employee that is affecting the team.
Pat asked about how to show respect for difficult work while also setting clear boundaries for ethical behavior.
Ashish asked about using buzzwords and complexity vs. keeping language simple.
Craig wanted to know how to influence people whom you have no direct control.Resources Mentioned
Theory in Practice* by Chris Argyris
Temple Grandin
Double-loop learning
Team of Teams* by General Stanley McChrystalRelated Episodes
What Search Dogs Can Teach You About Engagement (episode 25)
Use Power for Good and Not Evil (episode 254)
How to Challenge Directly and Care Personally (episode 302)
Five Steps to Hold People Accountable (episode 306)
Executive Presence with Your Elevator Speech (episode 316)Discover More
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378: The Way to Stay Grounded, with Parker Palmer
29 oktober 2018 · 39 min
Parker Palmer: On the Brink of Everything
Parker Palmer is the founder and senior partner emeritus of the Center for Courage & Renewal and is a world-renowned writer, speaker, and activist who focuses on issues in education, community, leadership, spirituality and social change. He is the author of the newly published book, On the Brink of Everything: Grace, Gravity, and Getting Old*.
Key Points Lees meer“The unexamined life is not worth living.” —Socrates
Encourage people to examine the fears they have about looking inward.
When we befriend what we are afraid of, it will become our friend.
“If you can’t get out of it, get into it.” —Outward Bound motto
Focus on building goodwill in your business because it repays many times over.Resources Mentioned
On the Brink of Everything: Grace, Gravity, and Getting Old* by Parker Palmer
The New Better Off: Reinventing the American Dream* by Courtney Martin
Outward BoundBook Notes
Download my highlights from On the Brink of Everything in PDF format (free membership required).
Related EpisodesHow to Tame Your Inner Critic, with Tara Mohr (episode 232)
The Power of Solitude, with Mike Erwin (episode 308)
The Path of Humble Leadership, with Edgar Schein and Peter Schein (episode 363)Discover More
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377: How to Lead an Offsite, with Tom Henschel
22 oktober 2018 · 38 min
Tom Henschel: The Look & Sound of Leadership
Executive coach Tom Henschel of Essential Communications grooms senior leaders and executive teams. An internationally recognized expert in the field of workplace communications and self-presentation, he has helped thousands of leaders achieve excellence through his work as an executive coach and his top-rated podcast, The Look & Sound of Leadership.
Key Points Lees meerAn offsite doesn’t have to actually be offsite, but it needs to be treated like it is.
What do you want the team to know that they don’t know now? Or what do you want them to be able to do that they can’t do now?
An offsite is a great way to just talk and have experiences together that you don’t normally have time for.
Really skilled facilitation is an art, not a science.
Think about the why before the what.
A good offsite is the start of a process, not the end of a process.
If the offsite is really productive, it creates more work.
Leaders should adopt the language of the offsite and use it repeatedly so people don’t forget.Bonus Audio
How to balance fun versus professional in an offsite
Resources Mentioned
Fieldbook of Team Interventions: Step-by-Step Guide to High Performance Teams* by Harry Eggleton and Judy Rice
Liberating Structures
Overcoming the Five Dysfunctions of a Team: A Field Guide for Leaders, Managers, and Facilitators* by Patrick Lencioni
The Thiagi Group
Leading Offsites episode from The Look & Sound of LeadershipRelated Episodes
The Four Unique Types of Teams, with Susan Gerke (episode 138)
How to Create Team Guidelines, with Susan Gerke (episode 192)
How to Lead Through Uncertainty and Change, with Jacqueline Farrington (episode 224)Discover More
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376: How to Become the Person You Want to Be, with James Clear
15 oktober 2018 · 36 min
James Clear: Atomic Habits
James Clear is an author and speaker focused on habits, decision-making, and continuous improvement. He is a regular speaker at Fortune 500 companies and his work is used by teams in the NFL, NBA, and MLB. He’s the author of the new book, Atomic Habits: An Easy & Proven Way to Build Good Habits & Break Bad Ones*.
Key Points Lees meerGoals are great for deciding what direction you want to head, but to actually get there it’s all about your systems.
Results aren’t what needs to change; the processes and habits are what need to change.
Start with the identity you want for yourself and build your habits to reinforce that identity.
Your habits are what prove your identity to yourself.
Habits are like compound interest for self-improvement.Bonus Audio
How habits reinforce your identity
Resources Mentioned
Atomic Habits* by James Clear
James Clear on Annual ReviewsRelated Episodes
Getting Things Done with David Allen (episode 184)
Create Behavior That Lasts With Marshall Goldsmith (episode 196)
The Best Way to Make New Habits Reality (episode 217)Discover More
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375: A Useful Mindset for New Leaders, with Mark Ipaviz
13 oktober 2018 · 35 min
Mark Ipaviz: ELEVEN Australia
Mark Ipaviz is a member of the Coaching for Leaders Academy and National Sales Manager at Ozdare where he manages the brand ELEVEN Australia.
Key Points Lees meerCreate an environment where people come to work absolutely loving every second of their day.
If you create an environment where everyone feels loved, you create a family.
If you take care of your people, they will take care of your customers.Resources Mentioned
ELEVEN Australia
How to Win Friends and Influence People* by Dale Carnegie
The 7th Habits of Highly Effective People* by Stephen Covey
The 5 Levels of Leadership by John Maxwell
The Coaching Habit* by Michael Bungay StanierRelated Episodes
These Coaching Questions Get Results (episode 237)
How to Get the Ideal Team Player (episode 301)
Your Permission to Fail (episode 338)
Three Steps to Great Career Conversations (episode 370)Discover More
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374: How to Get Moving, with Scott Harrison
8 oktober 2018 · 38 min
Scott Harrison: charity: water
Scott is the founder and CEO of charity: water, one of the most visible non-profit organizations in America. He’s author of the new book Thirst: A Story of Redemption, Compassion, and a Mission to Bring Clean Water to the World.
Key Points Lees meerIf you’re chasing the wrong things there will never be enough.
To do remarkable things you must have remarkable clarity of vision.
Pick one thing and focus all of your energy on it.Resources Mentioned
Thirst by Scott Harrison*
Video: The Spring
Thirstbook.com
The SpringRelated Episodes
How to Be a Non-Conformist, with Adam Grant (episode 238)
Four Steps to Get Unstuck and Embrace Change (episode 297)
Six Tactics to Achieve Extraordinary Performance (episode 337)Discover More
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373: How to Connect Personal Growth to Business Outcomes, with Jonathan Raymond
1 oktober 2018 · 39 min
Jonathan Raymond: Good Authority
Jonathan Raymond is the founder of Refound, where he and his team work with organizations to create a company culture based in personal growth. He’s the author of the book Good Authority: How to Become the Leader Your Team Is Waiting For* and the creator of the The Good Accountability course*.
Key Points Lees meerPeople often separate their career goals from the personal development goals, and it doesn’t have to be that way.
Leaders often have a quick chat and then leave the conversation without actually making any deep connections.
We often don’t ask a question and leave it enough time to breathe.
Employees get lots of feedback, but it’s often not helpful feedback.
Think about feedback as a diagnostic tool.
Leaders no longer need to be the problem solvers — they need to help make space for others to solve problems.
Employees are looking for emotional transparency.Bonus Audio
Emotional Intelligence and Women in the Workplace
Resources Mentioned
The Good Accountability course*
Good Authority by Jonathan Raymond*
RefoundBook Notes
Download my highlights from Good Authority in PDF format (free membership required).
Related EpisodesFive Steps to Hold People Accountable (episode 306)
The Path of Humble Leadership (episode 363)
Three Steps to Great Career Conversations (episode 370)Discover More
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372: Leverage Your Defining Moments, with Lynne Whiteford
24 september 2018 · 31 min
Lynne Whiteford: Defining Moments
Lynne Whiteford is a talent management executive who’s led in many capacities, including a focus in learning, leadership development, success planning, and organizational design. Most recently she served as vice president at Disney ABC Television Group.
Key Points Lees meerRecognize and leverage your defining moments.
Realize that careers are not straight lines. It’s okay to not know the next step and to experiment. Careers get messy for all of us, at least sometimes, along the way.Related Episodes
Growth Mindset Helps You Rise From the Ashes (episode 326)
How to Be a Happier Person (episode 334)
Three Steps to Great Career Conversations (episode 370)Discover More
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371: Get Smart About Assessments, with Ken Nowack
17 september 2018 · 38 min
Ken Nowack: Envisia Learning
Ken Nowack is a licensed psychologist and President and Chief Research Officer of Envisia Learning. Ken also serves as Chief Learning Officer of Organizational Performance Dimensions and is a member of the Consortium for Research on Emotional Intelligence in Organizations and is a lecturer at UCLA’s Anderson School of Management.
Key Points
The three types of assessments: Lees meerPersonality and style-based tools
Skills and abilities
Interests, values, and motivesResources Mentioned
talenttools.org
Clueless* by Sandra Mashihi and Kenneth Nowack
Envisia Learning
Finding the Career That Fits You*
The Ultimate Guide to Using Your Strengths to Get Hired*Related Episodes
Susan Cain on The Power of Introverts (episode 44)
Leverage StrengthsFinder for Your Team (episode 293)
How to Leverage Your 360 (episode 341)Activate Your Free Coaching for Leaders Membership
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370: Three Steps to Great Career Conversations, with Russ Laraway
10 september 2018 · 37 min
Russ Laraway: When They Win, You Win
Russ has had a diverse 28 year operational management career. He was a Company Commander in the Marine Corps before starting his first company, Pathfinders. From there, Russ went to the Wharton School, and then onto management roles at Google and Twitter. He then co-founded Candor, Inc., along with best selling author and past guest Kim Scott. Lees meerOver the last several years, Russ served as the Chief People Officer at Qualtrics, and is now the Chief People Officer for the fast-growing venture capital firm, Goodwater Capital, where he is helping Goodwater and its portfolio companies to empower their people to do great work and be totally psyched while doing it. He's the author of the book When They Win, You Win: Being a Great Manager Is Simpler Than You Think
Key Points
The three career conversations:The life story
The career vision
The career action planQuestions to help ask when career visioning:
What size company
What industry
What titleFour steps of the career action plan:
Develop your role
Get news skills through training
Develop your network
Talk about next step in your careerResources Mentioned
When They Win, You Win: Being a Great Manager Is Simpler Than You Think by Russ Laraway
Radical Candor* by Kim Scott
Radical CandorRelated Episodes
An Astronaut’s Guide To Life On Earth (episode 149)
How Superbosses Master the Flow of Talent (episode 236)
How to Challenge Directly and Care Personally (episode 302)
What Great Technical People Leverage From Leadership (episode 312)Discover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. -
369: Move From Theory to Practice, with Steve Schroeder
8 september 2018 · 24 min
Steve Schroeder
Steve Schroeder is a member of the Coaching for Leaders Academy and is a clinical practice manager in the pharmacy industry.
Key Points Lees meerListen to what the other person is saying instead of trying to come up with an answer for what they’re doing.
Don’t worry about solving all the problems — just ask yourself if you asked the right questions to help people solve their own problems.
In some cases, by not holding people accountable you’re actually hurting their future career.Resources Mentioned
The Coaching Habit* by Michael Bungay Stanier
Leading Change* by John Kotter
Success Talks podcast: Shawn Achor on the Secret to Reaching Big PotentialRelated Episodes
These Coaching Questions Get Results, with Michael Bungay Stanier (episode 237)
How to Succeed with Leadership and Management, with John Kotter (episode 249)
The Truth and Lies of Performance Management, with Michael Bungay Stanier (episode 361)Discover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. -
368: The Way to Take Ownership and More Questions, with Tom Henschel
3 september 2018 · 38 min
Tom Henschel: The Look & Sound of Leadership
Tom Henschel of Essential Communications grooms senior leaders and executive teams. An internationally recognized expert in the field of workplace communications and self-presentation, he has helped thousands of leaders achieve excellence through his work as an executive coach and his top-rated podcast, The Look & Sound of Leadership.
Listener Questions Lees meerJennifer asked about how to not take criticism personally when she receives it.
Matt wondered if highly emotional intelligent leaders experience self-doubt.
Lillian asked how she could influence the work that is being delegated to her.
Amber wanted to know what she could do to address organizational change fatigue.Resources Mentioned
Jennifer Garvey Berger at Growth Edge Coaching
How to Stop Worrying and Start Living* by Dale Carnegie
Leading Change* by John Kotter
Our Iceberg is Melting* by John Kotter
Start With Why* by Simon Sinek
The EQ Edge* by Steven Stein and Howard Book
Difficult Conversations* by Douglas Stone, Sheila Heen, and Bruce Patton
Thanks for the Feedback* by Douglas Stone and Sheila Heen
Who Moved my Cheese* by Spencer JohnsonRelated Episodes
The Seven Steps You Follow To Delegate Work (episode 117)
How to Get Way Better at Accepting Feedback, with Sheila Heen (episode 143)
Start With Why, with Simon Sinek (episode 223)
Turn Followers Into Leaders, with David Marquet (episode 241)
Essentials of Adult Development, with Mindy Danna (episode 273)Discover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. -
367: How to Support Peak Performance, with Nada Wentzel
27 augustus 2018 · 37 min
Nada Wentzel: The Jonah Group
Nada Wentzel is Global Solutions Director at the Jonah Group. She is a master coach, facilitator and international speaker, with qualifications in mechanical engineering, neuroscience, and organizational psychology.
Key Points Lees meerIn terms of decision-making, the brain doesn’t actually know the difference between imaginary and real.
The thought of something bad happening can shift our direction.
Pain is an 8x stronger motivator than pleasure.
We’re designed to respond well to stress, but we are not designed to be in a chronic stress mode.
This about a 2-degree shift and how far a little adjustment can take you.
Create an optimal stress level that keeps people engaged but not burnt out.
Discuss the three H’s: Heartache, hero, highlightResources Mentioned
Nada Wentzel
The Jonah GroupRelated Episodes
The Path to Start Leading Your Team, with John Piñeiro (episode 349)
The Value of Pivoting for Growth, with Beth Garrison (episode 351)
How Personal Clarity Engages Others, with Jeff Phipps (episode 357)Discover More
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366: How to Move From Victim to Victor, with John Sanei
20 augustus 2018 · 39 min
John Sanei: What’s Your Moonshot?
John Sanei is a trend specialist, business strategist, keynote speaker, author, entrepreneur, and a Singularity University faculty member, working with clients across industries and around the world. He’s the author of the book What's Your Moonshot?: Future-proof yourself and your business in the age of exponential disruption* and also the newly released book Magnetiize: Stop the chase. Understand the change. Take control of your future*.
Key Points Lees meerThe lens we use to look at the world and ourselves is actually how the world reacts back to us.
What we look for is what we find.
When you finish complaining and moaning, are you empowered or disempowered?
We have an incredible privilege of choice to either take responsibility or to blame.The 3 types of victims:
Martyr victim - the victim who feels sorry for themselves
Arrogant inferior victim - the person who cuts others down so he or she can feel better about themself
Arrogant superior victim - the person who thinks all problems are below them, that everybody else is a fool who can’t do anything rightBonus Audio
The Importance of Kindness
Resources Mentioned
What's Your Moonshot?: Future-proof yourself and your business in the age of exponential disruption by John Sanei*
Magnetiize: Stop the chase. Understand the change. Take control of your future by John Sanei*
John Sanei's siteBook Notes
Download my highlights from What's Your Moonshot? in PDF format (free membership required).
Related EpisodesTen Ways to Pick Yourself Up When You’re Beaten Down (episode 85)
How to Tame Your Inner Critic, with Tara Mohr (episode 232)
The Power of Solitude, with Mike Erwin (episode 308)Discover More
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365: The Starting Point for Mindfulness, with Michelle Maldonado
13 augustus 2018 · 36 min
Michelle Maldonado: Mindfulness
Michelle is Founder and CEO of Lucenscia, a human potential and business strategy firm dedicated to developing leaders and organizations with positive impact in the world. Michelle is a faculty member and Meta-Coach for Daniel Goleman's inaugural Emotional Intelligence Coaching Certification Program. Her work has been featured by the Human Capital Institute, the Mindful Leadership Summit, Leadership Excellence, and Chief Learning Officer.
Key Points Lees meerMindfulness is paying attention to what’s happening in the present moment — in the body, in the mind, in the external environment — with an attitude of curiosity and kindness.
What are you thinking, and how is that impacting your interaction with the person before you?
There is a different quality of experience when you’re paying attention to what’s happening.
The easiest way to get started with mindfulness is to focus on your breathing.Bonus Audio
Michelle on Clarity and Resilience
Resources Mentioned
Emotional Intelligence Coaching Certification
Search Inside Yourself Leadership Institute
Lucenscia (Michelle’s firm)
Flourish by Martin E. P. Seligman*
In Group vs Out Group with David Eagleman *Recommended Reading
Unconscious Bias: Turning Discovery and Awareness Into Action and Impact
Finding the Space to Lead: A Practical Guide to Mindful Leadership* by Janice Marturano
Search Inside Yourself: The Unexpected Path to Achieving Success, Happiness* by Chade-Meng Tan
The Emotional Life of Your Brain: How Its Unique Patterns Affect the Way You Think, Feel, and Live — and How You Can Change Them* by Richard Davidson and Sharon Begley
Mindfulness for Beginners: Reclaiming the Present Moment — and Your Life* by Jon Kabat-Zinn
The Mindful Day: Practical Ways to Find Focus, Calm, and Joy From Morning to Evening* by Laurie Cameron
Creating Mindful Leaders: How to Power Down, Power Up, and Power Forward* by Joe BurtonRelated Episodes
Have Conversations That Matter, with Celeste Headlee …