Alle afleveringen
813 afleveringen, van nieuw naar oud
-
514: The Way to Lead Online Events, with Tim Stringer
22 februari 2021 · 40 min
Tim Stringer: Technically Simple
Tim Stringer is a coach, consultant, and trainer and the founder of Technically Simple. He provides productivity, technology and workflow coaching, consulting and training to people and organizations, large and small, all over the planet. Lees meerHis technology specializations include Asana, Daylite, OmniFocus, and Trello. He supports many people in productivity though his website LearnOmniFocus.com -- and also through the Holistic Productivity approach that he developed after coming face-to-face with cancer back in 2008. Tim consults to leaders and organizations on how to use Zoom effectively and recently launched a new course: Leading Effective Zoom Events.
In this conversation, Tim and I overview some of the common mistakes of online events, how online can produce even better results than in-person, and ways to engage people quickly. Plus, we review some of the key technology that will support your organization’s outreach efforts.
Key PointsIt’s often a mistake to assume that you’ll be able to lead online events with the same planning and design for in-person events.
Opening a meeting early and using the five-minute rule to begin with icebreakers, breakouts, polls, or reactions will help engage people in the event quickly.
For events with many people or higher visibility for your organization, have a dedicated technology co-pilot so that hosts and speakers can stay focused on being present.
Virtual lounges (with a dedicated host), spotlight and multi-spotlight, practice sessions, and preassigned breakouts can all help the technology disappear and the human connections to take center stage.
Some organizations are discovering they are more successful with online events than past in-person ones. Many have had such a positive experience that they plan to continue leveraging virtual events after the pandemic.Resources Mentioned
Leading Effective Zoom Events by Tim Stringer
Recommended Practices for Engaging Online Events (PDF download)… -
513: Help Your Brain Learn, with Lisa Feldman Barrett
15 februari 2021 · 35 min
Lisa Feldman Barrett: Seven and a Half Lessons About the Brain
Lisa Feldman Barrett is among the top one percent most cited scientists in the world for her revolutionary research in psychology and neuroscience. She is a University Distinguished Professor of Psychology at Northeastern University, with appointments at Harvard Medical School and Massachusetts General Hospital. She is also Chief Science Officer for the Center for Law, Brain & Behavior at Harvard University. Lees meerIn addition to her bestselling book How Emotions Are Made*, she has published over 240 peer-reviewed, scientific papers appearing in Science, Nature Neuroscience, and other top journals in psychology and cognitive neuroscience. She has also given a popular TED talk with nearly 6 million views and received a Guggenheim Fellowship in neuroscience and an NIH Director's Pioneer Award.
In this conversation, Lisa and I discuss the lessons from her newest book, Seven and a Half Lessons About the Brain*. We explore some of the common misperceptions about brain biology and examine how much energy use and conservation affects us. Then, we uncover how we can help ourselves — and others — learn better.
Key PointsThe primary purpose of your brain is to keep you alive. As a result, your brain predicts almost everything you do.
Unlike how we perceive, sensing actually comes second for the brain. It’s wired to prepare for action first.
Learning is an expensive use of energy. Leaders can cultivate environments for learning by providing stable environments that don’t burn unnecessary energy.
Changing behavior in the heat of the moment isn’t likely, but we can change how our brain will predict outside of the moment.
You are always cultivating your past, since today’s present becomes the past. That’s how you change the way your brain predicts in the future.Resources Mentioned
Seven and a Half Lessons About the Brain* by Lisa Feldman Barrett
Lisa Feldman Barrret’s websiteInterview Notes
Download my interview no… -
512: The Way Innovators Get Traction, with Tendayi Viki
8 februari 2021 · 34 min
Tendayi Viki: Pirates in the Navy
Tendayi Viki is an author, innovation consultant, and Associate Partner at Strategyzer, helping large organizations innovate for the future while managing their core business. He has been shortlisted for the Thinkers50 Innovation Award and was named on the Thinkers50 Radar List for emerging management thinkers to watch. Lees meerHe's written three books based on his research and consulting experience, Pirates In The Navy*, The Corporate Startup* and The Lean Product Lifecycle*. The Corporate Startup * was awarded the CMI Management Book Of The Year In Innovation and Entrepreneurship. He is also a regular contributing writer for Forbes.
In this conversation, Tendayi and I discuss how innovators often take on the role of pirates in the navy. We explore the mindset that innovators inside organizations need to avoid the common mistakes in advancing new ideas. Plus, we discuss why innovators should ignore detractors early on, parter with early adopters, and use early wins to move forward.
Key PointsMiddle managers may stifle innovation, but often that’s because of internal pressure from those at the top to keep results coming.
Innovators should beware basking in the glow of the CEO. It’s essential to engage other stakeholders in the business.
Partnering with early adopters is essential for innovators. These are the managers who have existing frustrations with the status quo and are already trying new things.
Celebrate early wins through blog posts, workshops, success stories, interviews, and even external conferences. These help you gain credibility.
Beware basking too much in early wins. The point of early wins is to give you credibility to move on to the next stage.Resources Mentioned
Pirates In The Navy: How Innovators Lead Transformation* by Tendayi Viki
The Corporate Startup: How Established Companies Can Develop Successful Innovation Ecosystems* by Tendayi Viki, Dan Toma, and Esther Gone
The Lean Product Lifecycle: A Playbook for Ma… -
511: How to Be Present, with Dave Crenshaw
1 februari 2021 · 39 min
Dave Crenshaw: The Myth of Multitasking
Dave Crenshaw develops productive leaders in Fortune 500 companies, universities, and organizations of every size. He has appeared in Time magazine, USA Today, FastCompany, and the BBC News. His courses on LinkedIn Learning have been viewed tens of millions of times. His five books have been published in eight languages, the most popular of which is The Myth of Multitasking: How “Doing It All” Gets Nothing Done*. Lees meerIn this conversation, Dave and I discuss why multitasking is a myth and how switchtasking stops us from being efficient. We highlight a few key indicators that will help you determine if you’re switchtasking more that you imagine. Finally, we detail three practical steps you can take to be more present for yourself and others.
Key Points40% of knowledge workers never get more than thirty minutes straight of focused time.
True multi-tasking is a myth. Most people are switchtasking — and losing time when they do it.
An indicator that you might not be present with others is if they linger when conversations are complete.
Determining when you will give people your full attention will help both of you be more efficient during (and outside) those conversations.
Tracking your weekly timeline will help you make better decisions about where to be most present.
Your calendar is your best time management app.Resources Mentioned
Time Management Fundamentals by Dave Crenshaw on LinkedIn Learning
The Myth of Multitasking: How “Doing It All” Gets Nothing Done by Dave CrenshawRelated Episodes
Finding Joy Through Intentional Choices, with Bonni Stachowiak (episode 417)
Align Your Calendar to What Matters, with Nir Eyal (episode 431)
See What Really Matters, with Greg McKeown (episode 469)Discover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. -
510: How to Reduce Bias in Feedback, with Therese Huston
25 januari 2021 · 39 min
Therese Huston: Let’s Talk
Therese Huston is a cognitive scientist and the founding director of the Center for Excellence in Teaching and Learning at Seattle University. She has written for The New York Times and the Harvard Business Review and has previously given talks at Microsoft, Amazon, TEDxStLouis, and Harvard Business School. Her prior books are titled Teaching What You Don't Know* and How Women Decide*. She's the author of the book Let's Talk: Make Effective Feedback Your Superpower*. Lees meerIn this conversation, Therese and I discuss how we can reduce bias that may unintentionally show up in our feedback. We examine several of the key feedback challenges for managers, including telling women they need to speak up, that they are too aggressive, or concerned they will “take it the wrong way.” We also highlight key language that can help leaders make these conversations more productive and transparent.
Key PointsManagers tend to sugarcoat feedback, but especially when feedback is being given to women.
If someone is coming across aggressively, consider language like, “I’m not sure if that feedback is fair or unfair, but I wanted you to know it’s the impression some people have of you.”
When giving feedback with the intention to help somebody improve, invoke high standards and assure the other person they can reach those standards.
When feedback brings out strong emotion, help people restore their own control vs. trying to control.
Research show that when giving feedback to someone whose face stands out, we spout vague pronouncements about how nice they are to be around.Resources Mentioned
Let's Talk: Make Effective Feedback Your Superpower* by Therese Huston
Interview Notes
Download my interview notes in PDF format (free membership required).
Related EpisodesThree Steps To Soliciting Feedback, with Tom Henschel (episode 107)
How Women Make Stronger, Smarter Choices, with Therese Huston (episode 255)
How to Manage Abrasive Leaders, with Sharone Bar-David (ep… -
509: Transitioning to Remote Leadership, with Tammy Bjelland
18 januari 2021 · 36 min
Tammy Bjelland: Workplaceless
Tammy Bjelland is the Founder and CEO of Workplaceless, a training company that teaches remote workers, leaders, and companies how to work, lead, grow, and thrive in distributed environments. Workplaceless is a fully distributed company supporting enterprise, remote, and government clients such as Toyota, GitLab, and the US Department of Commerce. Lees meerIn this conversation, Tammy and I discuss how leaders can establish a mindset that helps them lead remote teams more successfully. We discuss how to take on a placeless mindset, explore the importance of shifting from how to why, and the best starting points for a communication charter.
Key Points
Five key principles of a Placeless mindset:Embrace location independence over physical presence.
Empower autonomous work with flexible schedules.
Impact productivity with asynchronous communication and collaboration.
Be open and transparent.
Trust your colleague and employees.Fear of losing control tends to keep organizations from being able to make useful shifts in mindset.
Leaders and organizations that move beyond the “how” of remote work and focus first on the “why” will have more sustainable success.
Beware of simply trying to replicate what happened in the office. The whole point of remote work is that it is not like the office.
Establish a communication charter. This makes it clear what tools are best — and also how to intervene when things don’t work as anticipated.Resources Mentioned
Placeless Mindset by Workplaceless
Goplaceless by WorkplacelessRelated Episodes
Start With Why, with Simon Sinek (episode 223)
How to Balance Care and Accountability When Leading Remotely, with Jonathan Raymond (episode 464)
How to Lead a Remote Team, with Susan Gerke (episode 465)Discover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. -
508: How to Be More Inclusive, with Stefanie Johnson
11 januari 2021 · 39 min
Stefanie Johnson: Inclusify
Stefanie Johnson is an author, professor, and keynote speaker who studies the intersection of leadership and diversity, focusing on how unconscious bias affects the evaluation of leaders and strategies that leaders can use to mitigate bias. Lees meerStefanie is an associate professor at the University of Colorado Boulder’s Leeds School of Business, teaching courses on leadership and inclusion. She is also a member of the Marshall Goldsmith 100 Coaches program and was selected for the 2020 Thinkers50 Radar List. She is a frequent contributor to Harvard Business Review and many other publications.
In this conversation, Stefanie and I discuss her book Inclusify: The Power of Uniqueness and Belonging to Build Innovative Teams*. We look at how optimism may get in the way of building an inclusive workforce. Plus, Stefanie invites leaders to make public commitments and begin using metrics to track performance.
Key PointsOur two most basic human desires are to be unique and to belong.
Leaders often end up with either cohesive teams of people who all act similarly or a lot of diverse individuals who don’t gel.
Optimists intend well, but don’t initiate real change unless something triggers them to do so.
Optimists should be more public with their commitment to be champions for uniqueness and belonging.
Organizations and leaders should set metrics for diversity, just as they do for almost everything else.Resources Mentioned
Inclusify: The Power of Uniqueness and Belonging to Build Innovative Teams* by Stefanie Johnson
Inclusify Card Games by Stefanie JohnsonBook Notes
Download my interview notes in PDF format (free membership required).
Related EpisodesHow to Make Inclusion Happen, with Deepa Purushothaman (episode 307)
How to Lead Meetings That Get Results, with Mamie Kanfer Stewart (episode 358)
How to Support Women of Color, with Minda Harts (episode 506)Discover More
Activate your free membership for full access to the entire library of int… -
507: How to Change Your Behavior, with BJ Fogg
4 januari 2021 · 40 min
BJ Fogg: Tiny Habits
BJ Fogg is a behavior scientist, with deep experience in innovation and teaching. He's directed a research lab at Stanford University for over 20 years. He trains innovators to create solutions that influence behavior for good in the areas of health, sustainability, financial wellbeing, learning, productivity, and more. Lees meerHe is an expert in behavior change, from habit formation to company culture change. Fortune Magazine named him a "New Guru You Should Know" for his insights about mobile and social networks. His is the author of the New York Times bestseller Tiny Habits: The Small Changes That Change Everything*.
In this conversation, BJ and I discuss why new information alone doesn’t tend to lead to the behavior change most of us want. Instead, we explore BJ’s research and a key, 3-step process that will help all of us to create habits that stick. Plus, he points out that habits are even more about emotion than they are about repetition.
Key PointsInformation does not lead to action.
It’s a myth that it takes 21 or 66 days to create a habit. Repetition doesn't create habits. Emotions create habits.
People change best by feeling good, not by feeling bad. The feeling of success is what wires in the habit.
A garden is a useful analogy for habits. There is a season for every habit — and they often are not permanent.
Create a tiny habit through an ABC process: anchor moment, a tiny behavior, and instant celebration.
Avoid raising the bar on the tiny behavior. Do more if you want to, but don’t change the standard.Resources Mentioned
Tiny Habits: The Small Changes That Change Everything* by BJ Fogg
BJ’s websiteInterview Notes
Download my interview notes in PDF format (free membership required).
Related EpisodesHow to Tame Your Inner Critic, with Tara Mohr (episode 232)
Six Tactics for Extraordinary Performance, with Morten Hansen (episode 337)
Tie Leadership Development to Business Results, with Mark Allen (episode 435)Discover More
Activ… -
506: How to Support Women of Color, with Minda Harts
28 december 2020 · 40 min
Minda Harts: The Memo
Minda Harts is the founder and CEO of The Memo and an advocate for women of color in the workplace. She is a sought-after speaker and thought-leader, frequently speaking on topics of advancing women of color, leadership, diversity, and entrepreneurship. In 2018, Minda was named as one of 25 Emerging Innovators by American Express. Minda has been a featured speaker at TEDx Harlem, Nike, Levi's, Twitch, Bloomberg, Google, LinkedIn, SXSW, and many other places. Lees meerShe is an adjunct assistant professor of public service at NYU’s Robert F. Wagner Graduate School of Public Service. She also hosts Secure the Seat, a weekly career podcast for women of color. She's the author of the bestselling book The Memo: What Women of Color Need to Know to Secure a Seat at the Table*.
In this conversation, Minda and I discuss the motivation for her work and the reality that recent events have been for women of color in the workplace. Minda shares some of the common obstacles that, good intentions aside, keep white folks from supporting women of color in their careers. Plus, we highlight some of the key offenses white leaders tend to make and how all of us can do better.
Key PointsWhile many leaders notice and consider the events of the day, the news often hits in a personal way for women of color.
When asked, women of color tend to report that it’s white men who are showing up as sponsors and mentors.
A key trigger point for women of color is to be described as “articulate.”
The word “women” tends to be used as a one-size-fits-all. Be mindful that women don’t all experience the workplace in the same way.
One key action white leaders can take to be a better success partner is ensuring the voices of women of color show up on diversity panels and as speakers.Resources Mentioned
The Memo: What Women of Color Need to Know to Secure a Seat at the Table* by Minda Harts
Minda’s websiteBook Notes
Download my interview notes in PDF format (free membership required).
R… -
505: Your Leadership Motive, with Patrick Lencioni
21 december 2020 · 40 min
Patrick Lencioni: The Motive
Pat is one of the founders of The Table Group and is the pioneer of the organizational health movement. He is the author of 11 books, which have sold over 6 million copies and been translated into more than 30 languages. Lees meerAs President of the Table Group, Pat spends his time speaking and writing about leadership, teamwork, and organizational health and consulting with executives and their teams. He is the author of The Motive: Why So Many Leaders Abdicate Their Most Important Responsibilities*.
In this conversation, Pat and I discuss the distinction between reward-centered leaders and service-orientated leaders. We explore the five omissions that reward-centered leaders tend to make and how to avoid these omissions. Plus, Pat introduces his Working Genius model.
Key Points
When leaders are motivated by personal reward, they will avoid the unpleasant situations and activities that leadership requires. -Patrick Lencioni
5 Omissions of Reward-Centered Leaders:Developing the leadership team
Managing subordinates (and making them manage theirs)
Having difficult or uncomfortable conversations
Running great team meetings
Communicating constantly and repetitively to employeesMany of the reward-focused CEOs I’ve known will attempt to justify their abdication of managing their people by saying, ‘I hire experienced executives and I trust them. They shouldn’t need me to manage them.’ Of course, this is inane. Managing someone is not a punitive activity, nor a sign of distrust. -Patrick Lencioni
Resources MentionedThe Motive: Why So Many Leaders Abdicate Their Most Important Responsibilities* by Patrick Lencioni
Working Genius assessment (use code COACHING for 50% off)Interview Notes
Download my interview notes in PDF format (free membership required).
Related EpisodesHow to Create an Unstoppable Culture, with Ginger Hardage (episode 350)
How to Lead Meetings That Get Results, with Mamie Kanfer Stewart (episode 358)
Three Stories to Tell D… -
504: How to Support Belonging, with Julia Taylor Kennedy
14 december 2020 · 37 min
Julia Taylor Kennedy: Coqual
Julia Taylor Kennedy is an Executive Vice President at Coqual, driving cutting-edge research into the issues impacting today's professional workforce. She led The Sponsor Dividend research and co-authored Disabilities and Inclusion, Mission Critical: Unlocking the Value of Veterans in the Workforce, and The Power of the Purse: Engaging Women for Healthy Outcomes. Lees meerShe has spoken at the United Nations, the Carnegie Council for Ethics and International Affairs, the Conference Board — and many other places — and she’s been featured in The Washington Post, CBS News, Forbes, Time, and Harvard Business Review. Coqual recently released a new report, titled, The Power of Belonging: What It Is and Why It Matters in Today’s Workplace.
Key PointsA slight uptick in belonging leads to a sizable increase in engagement/loyalty.
White men and women have the highest belonging scores. Black and Asian women have the lowest.
Organizations can move beyond espousing support by setting clear metrics and also inviting in external stakeholders for accountability.
Senior leaders set the tone for what the organization does (or does not do) to support belonging.
While there is not yet enough action from white, straight leaders, there is movement in espoused support and concern for belonging.Resources Mentioned
The Power of Belonging by Coqual
How to Be an Antiracist* by Ibram X. Kendi
White Fragility: Why It's So Hard for White People to Talk About Racism* by Robin DiAngeloRelated Episodes
What You Gain By Sponsoring People, with Julia Taylor Kennedy (episode 398)
Journey Towards Diversity and Inclusion, with Willie Jackson (episode 441)
Changed My Mind (Dave’s Journal)
Making the Most of Mentoring (audio course)Discover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. -
503: Improving Organizational Culture, with Bonni Stachowiak
7 december 2020 · 36 min
Bonni Stachowiak: Teaching in Higher Ed
Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She is the author of The Productive Online and Offline Professor: A Practical Guide*.
Listener Questions Lees meerJoyce asked our advice on organizational culture assessments.
Nina wondered how to create a cohesive culture which allows for unique cultures in each workforce segment.
Bonni and Dave shared some recent technology they are playing with, including 1Password and Readwise.Resources Mentioned
Human Synergistics
1Password
Readwise*Related Episodes
The Four Critical Stories Leaders Need For Influence, with David Hutchens (episode 148)
How to Create an Unstoppable Culture, with Ginger Hardage (episode 350)
The Path of Humble Leadership, with Edgar Schein and Peter Schein (episode 363)
Get Smart About Assessments, with Ken Nowack (episode 371)Discover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. -
502: The Way to Build Wealth, with Chris Hogan
30 november 2020 · 32 min
Chris Hogan: Everyday Millionaires
Chris Hogan is a best-selling author, a personal finance expert, and a leading voice on retirement, investing, and building wealth. His goal is to help as many people as possible avoid financial traps and set their families up for the future. Lees meerHis book Retire Inspired: It’s Not an Age; It’s a Financial Number* is a number one national best seller. He is also the author of Everyday Millionaires: How Ordinary People Built Extraordinary Wealth―and How You Can Too*.
In this conversation, Chris and I discuss the national study that his organization conducted on everyday millionaires. We address some of the common misconceptions about millionaires. Plus, we detail both the mindset and behaviors that millionaires have that support the creation of wealth.
Key PointsThe top three occupations for millionaires are engineer, accountant, and teacher.
Millionaires steer clear of debt.
Millionaires have a mentality of abundance vs. scarcity. They embrace change and usually see adversity as an opportunity for growth.
Millionaires are frugal, not flashy. They spend less than the general population on groceries, restaurants and clothing.
Employer sponsored retirement plans are a key vehicle the vast majority of millionaires use to build wealth.
Only 1 in 5 millionaires receive any kind of inheritance.Resources Mentioned
Everyday Millionaires: How Ordinary People Built Extraordinary Wealth―and How You Can Too* by Chris Hogan
Related Episodes
Improve Your Financial Intelligence, with Joe Knight (episode 244)
Four Rules to Get Control of Your Money, with Jesse Mecham (episode 356)
Dumb Things Smart People Do With Money, with Jill Schlesinger (episode 396)Discover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. -
501: How to Build a Coaching Culture, with Andrea Wanerstrand
23 november 2020 · 35 min
Andrea Wanerstrand: Microsoft & International Coach Federation
Andrea Wanerstrand is a leadership coach and head of Microsoft Worldwide Learning Coaching Programs. Andrea has 15+ years of international experience in organizations ranging from 50 to over 150,000+ employees. She has a multi-industry background including technology solutions and services, business management consulting, and telecommunications. Lees meerAndrea’s expertise is in leading the development and management of large-scale global coaching & leadership development programs specializing in customer centric organizations. In addition to leading the global coaching programs at Microsoft, she is an International Coaching Federation (ICF) PCC certified leadership coach, serves as a current Board Member on the ICF Global Board of Directors, and is a Fellow at the Institute of Coaching – Harvard McLean.
In this conversation, Andrea and I discuss how the conversation about coaching culture started at Microsoft and how they began to bring this intention into practice. Plus, she shares what worked in designed programs for Microsoft leaders that helped in developing coaching skills and support the success of the entire organization.
Key Points
In their report on Building a Coaching Culture with Managers and Leadership, the International Coach Federation and Human Capital Institute say:
Organizations with a strong coaching culture report recent revenue above their industry peer group (51% of organizations compared to 38% of other responding organizations).
Sixty-four percent of respondents in organizations with strong coaching cultures report the presence of all three modalities, compared to 33% of respondents in organizations without strong coaching cultures.
Three modalities of coaching:Coaching Services: formal global solutions for engaging with point in time development focused coaching (can leverage internal or external coaches).
Coaching Capabilities: in the moment leadership behavior that facilitates empo… -
500: Four Habits That Derail Listening, with Oscar Trimboli
16 november 2020 · 38 min
Oscar Trimboli: Deep Listening
Oscar is a mentor, coach, speaker, and author. He was a director at Microsoft for over a decade and headed up the MS Office division in Australia. Lees meerToday, Oscar works with leadership teams and their organizations on the importance of clarity to create change, how to embrace the digital economy, and the role values play in the achievement of your purpose. He is the author of Deep Listening: Impact Beyond Words*.
In this conversation, Oscar details the four habits that tend to derail our listening. We explore the patterns and behaviors of each habit, and how we can work to do better. Plus, Oscar invites us to notice feelings instead of words — as well as HOW people are saying things, not just WHAT they are saying.
Key Points
Four habits that derail listening:Dramatic Listener
They get engrossed in the emotion and want to become an actor in it. Dramatic listeners tend to get caught up in the problem so much so that they don’t hear the idea or the solution. They may come away from an interaction feeling like they’ve really connected when in fact, they haven’t.
Interrupting Listener
We notice these people the most. They are coming from a place of concern and tend to listen to fix and solve the problem. They finish sentences wrongly and many listen for places to jump in as much as they are listening for the words.
Lost Listener
These listeners tend to zone out and appear not present. Lost listeners may be focused on something else. Technology devices have the potential to distract them substantially.
Shrewd Listener
These listeners are solving the current problem and also the next problem. They may create problems in their own mind that aren’t even what speaker said. They are smart enough not to interrupt, and often appear very engaged, but are not necessarily listening.
Resources MentionedOscar’s Listening Quiz
Deep Listening: Impact Beyond Words* by Oscar Trimboli
The Four Villains of Listening (Deep Listening podcast)Book N…
-
499: The Way to Make Better Decisions, with Annie Duke
9 november 2020 · 34 min
Annie Duke: How to Decide
Annie Duke is an author, corporate speaker, and consultant in the decision-making space. As a former professional poker player, Annie won more than $4 million in tournament poker before retiring from the game in 2012. Lees meerPrior to becoming a professional player, Annie was awarded a National Science Foundation Fellowship to study Cognitive Psychology at the University of Pennsylvania. She is the co-founder of The Alliance for Decision Education, a non-profit whose mission to improve lives by empowering students through decision skills education.
Annie is the author of Thinking in Bets* and her newest book, How to Decide: Simple Tools for Making Better Choices*.
Key PointsBetter decision-making aims to reduce resulting and hindsight bias.
Avoid using a pro/cons list in decision-making, as it tends to reinforce biases you already have.
Use a decision tree to document potential decisions, possible outcomes, and the likelihood those outcomes will occur.
More people being involved in a decision is helpful, assuming you are actually leveraging each person’s independent thinking.
Negative thinking will help you foresee potential problems along the path of your decision so you can do a better job of mitigating issues before they occur.Resources Mentioned
How to Decide: Simple Tools for Making Better Choices* by Annie Duke
Thinking, Fast and Slow* by Daniel Kahneman
The Checklist Manifesto: How to Get Things Right* by Atul Gawande
The Alliance for Decision EducationBook Notes
Download my highlights from How to Decide in PDF format (free membership required).
Related EpisodesHow Women Make Stronger, Smarter Choices, with Therese Huston (episode 255)
How to Approach Corporate Budgeting, with Jody Wodrich (episode 355)
How to Ask Better Questions, with David Marquet (episode 454)Discover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. -
498: Creating Management Structure, with Bonni Stachowiak
2 november 2020 · 27 min
Bonni Stachowiak: Teaching in Higher Ed
Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She is the author of The Productive Online and Offline Professor: A Practical Guide*.
Listener Questions Lees meerRajat asked us about the best ways to create management structures in his organization.
Cathy wondered how we let things go in moments of personal frustration.
Janet asked advice for forming and sustaining business partnership and alliances.Resources Mentioned
Leadership and Self-Deception: Getting Out of the Box* by The Arbinger Institute
Scaling Up: How a Few Companies Make It...and Why the Rest Don't* by Verne Harnish
Traction: Get a Grip on Your Business* by Gino Wickman
Clockwork: Design Your Business to Run Itself* by Mike Michalowicz
Good to Great: Why Some Companies Make the Leap...And Others Don't* by Jim CollinsRelated Episodes
Three Keys to Effective Business Alliances, with Aaron Kent (episode 162)
How to Create Team Guidelines, with Susan Gerke (episode 192)
The Truth and Lies of Performance Management, with Michael Bungay Stanier (episode 361)
Performance Measurement That Gets Results, with Stacey Barr (episode 419)Discover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. -
497: The Way Into Difficult Conversations, with Kwame Christian
26 oktober 2020 · 40 min
Kwame Christian: Negotiate Anything
Kwame Christian is the Director of the American Negotiation Institute and business lawyer at Carlile Patchen & Murphy. His popular TED talk is titled Finding Confidence in Conflict. Lees meerToday, he’s working extensively with organizations to help them improve their skills on negotiation and conflict resolution. Kwame hosts the top negotiation podcast, Negotiate Anything and is the author of the book Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life*.
Key Points
Use the compassionate curiosity framework:Acknowledge and validate emotions
Get curious with compassion
Joint problem solvingIf a difficult situation needs to be discussed, giving a heads up to the other party in advance helps them to work through the initial, emotional reaction and reset for a more productive conversation.
Separating conversations about the content or service being offered from the deal itself can be useful to focus energy in the right places at the right time. This is especially useful for creative folks or those who might be highly sensitive to negotiations.
When dealing with someone who is not behaving well, use the phrase “The problem is…” as a transition point that provides you more agency in the conversation.Resources Mentioned
Free Negotiation Guides from Kwame
Negotiate Anything podcast
Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life* by Kwame ChristianBook Notes
Download my highlights from Finding Confidence in Conflict in PDF format (free membership required).
Related EpisodesAn Astronaut’s Guide To Life On Earth, with Chris Hadfield (episode 149)
The Way to Have Conversations That Matter, with Celeste Headlee (episode 344)
How to Find Confidence in Conflict, with Kwame Christian (episode 380)Discover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. -
496: How to Generate Quick Wins, with Andy Kaufman
19 oktober 2020 · 35 min
Andy Kaufman: People and Projects Podcast
Andy is a keynote speaker and author on leadership and project management. He’s President of the Institute for Leadership Excellence & Development and works with organizations around the world, helping them improve their ability to deliver projects & lead teams. He’s also a certified Project Management Professional (PMP®) and a member of the Project Management Institute (PMI®). Lees meerAndy is author of Navigating the Winds of Change: Staying on Course in Business & in Life, Shining the Light on The Secret and an e-book entitled How to Organize Your Inbox & Get Rid of E-Mail Clutter and he’s the host of the People and Projects Podcast.
Key PointsChange is inevitable — and should not be viewed as the enemy.
Often, our training and education tends to lead us towards not thinking in the terms of quick wins.
Agile is about incremental delivery.
Frequency is valued. Our bias should be towards shorter intervals.
Quick wins ultimately help you generate much faster feedback, leading to future steps.Resources Mentioned
People and Projects Podcast by Andy Kaufman
Related Episodes
How to Succeed with Leadership and Management, with John Kotter (episode 249)
The Path of Humble Leadership, with Edgar Schein and Peter Schein (episode 363)
How to Pivot Quickly, with Steve Blank (episode 476)Discover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. -
495: How to Get Noticed on LinkedIn, with Stephen Hart
12 oktober 2020 · 39 min
Stephen Hart: Trailblazers.FM
Stephen is the host of the podcast Trailblazers.FM, helping entrepreneurs and leaders build amazing personal brands that are impactful, relatable and profitable. He features the stories of brilliant Black men and women – to help teach actionable strategies, valuable tactics and innovative tools that they can use on the journey to becoming transformative trailblazers. Lees meerHe’s also the creator of Brand in Demand which helps busy, heart-centered entrepreneurs and leaders through a proven step by step process to build an amazing personal brand that is authentic, impactful and profitable. Use coupon code CFL200 if you decide to dive in on Stephen’s course.
In this conversation, Stephen and I go beyond creating a LinkedIn profile and discuss how to be more proactive on LinkedIn. By writing articles, creating short videos, or even streaming, you can gain organic attention on LinkedIn that isn’t always as accessible on other social media platforms. We discuss some of the key strategies to start and sustain a presence on LinkedIn.
Key PointsArticles can be used effectively to create content if you’re not yet ready for video, but still interested in building your personal brand.
Consider a series of articles or other content that highlight your personal brand and speak to your leadership credibility.
Use short videos (3-5 minutes) to tell a story that leads to a call to action. LinkedIn videos typically get more organic views than other social platforms.
Live videos or steaming engage real-time conversations to have dialogue that invites relationships to go further.Resources Mentioned
Brand in Demand (use coupon code CFL200 for $200 off)
Related Episodes
How to Write a Killer LinkedIn Profile, with Brenda Bernstein (episode 285)
Permission to Be Yourself, with Bar Schwartz (episode 414)
Find Your Leadership Voice, with Johanna Nalau (episode 420)Discover More
Activate your free membership for full access to the entire library of intervie… -
494: Embracing Management and Empathy, with Bonni Stachowiak
5 oktober 2020 · 37 min
Bonni Stachowiak: Teaching in Higher Ed
Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She is the author of The Productive Online and Offline Professor: A Practical Guide*.
Listener Questions Lees meerLiz wondered how a manager can empathize with an employee while continuing to uphold the businesses needs.
Chris asked about fostering innovation while maintaining business efficiency.
Colette wanted to know what activity was most helpful for us to decide the next direction of our careers.
Dave and Bonni asked each other about what is giving life right now, and what is taking life away.Resources Mentioned
7 Habits of Highly Effective People* by Stephen Covey
Design Thinking Methods: Affinity Diagrams by Matthew WeprinRelated Episodes
How to Lead Part-Time Staff, with Chris Deferio (episode 289)
How to Work With an Executive Recruiter, with Becky deSouza (episode 406)
How to Build an Invincible Company, with Alex Osterwalder (episode 470)Discover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. -
493: Move Coaching from Theory to Practice, with Jason Weeman
28 september 2020 · 39 min
Jason Weeman: Upwork
Jason Weeman works to build meaningful relationships by creating experiences that are inspiring and transformational. He has worked for some of the top brands in the world, including Apple, LinkedIn, and Upwork. Today, he is the head of corporate learning and development at Upwork. One of the key areas of focus for his team and him is building a coaching culture. Lees meerIn this conversation, Jason and I discuss how his team was a catalyst for coaching culture at Upwork. We discuss what worked to influence culture in this way, what didn’t work, and the lessons they learned along the way.
Key Points
Be lazy, be curious, be often. -Michael Bungay StanierOrganizations are trying to create a culture for coaching, but not giving the feedback. The stronger that we develop a sense of common language on feedback, the better we get on quality.
People sometimes don’t believe it should be so simple…so they try to make coaching development too complicated.
Resist the urge to focus too much on data and tracking.
Significant buy-in from executive leadership is critical for the success of a coaching program like this. Also, having a culture of “we” being in this together makes all the difference.Resources Mentioned
Life at Upwork
The Coaching Habit workshop
The Last Feedback Workshop You’ll Ever NeedRelated Episodes
These Coaching Questions Get Results, with Michael Bungay Stanier (episode 237)
How to Get the Ideal Team Player, with Patrick Lencioni (episode 301)
How to Create an Unstoppable Culture, with Ginger Hardage (episode 350)Discover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. -
492: Make Your Dream Real, with Mikaila Ulmer
21 september 2020 · 31 min
Mikaila Ulmer: Bee Fearless
Mikaila Ulmer is a 15-year-old social entrepreneur, bee ambassador, educator and student. She founded her Me & the Bees Lemonade business when she was just four years old, and over the past decade has sold over 1 million bottles across 1,500 stores in the United States. Her appearance on Shark Tank at age nine scored a $60,000 investment from Daymond John. Lees meerMikaila has established herself as a voice of guidance for others, appearing on Good Morning America, The Today Show, 20/20, ABC World News Tonight, and many other venues. She was selected as one of Time magazine’s 30 Most Influential Teens and for Ebony Magazine’s Ebony Power100 #Black Excellence. She is the author of the new book, Bee Fearless: Dream Like a Kid*.
In this conversation, Mikaila discuss what inspired her to start her business and the importance of a larger mission behind work. She talks about the importance of passion, balancing her work with her schooling, and how to support kids in doing great things. Plus, she shares what she’s learned along the way on turning a dream into reality.
Key PointsTurn adversity into advantage.
It’s more enjoyable to build a business when you not only have hands-on experience and know-how, but passion.
Big news needs to be approached with careful consideration.
Aim to be good and kind in running a business.Resources Mentioned
Bee Fearless: Dream Like a Kid* by Mikaila Ulmer
Related Episodes
How to Transform Your Limitations Into Advantages, with Mark Barden (episode 207)
How Leaders Build, with Guy Raz (episode 491)
If You Build It, They Will Come (Dave’s Journal)Discover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. -
491: How Leaders Build, with Guy Raz
14 september 2020 · 38 min
Guy Raz: How I Built This
Guy Raz is the creator and host of the popular podcasts How I Built This, Wisdom from the Top, and The Rewind on Spotify. He’s also the co-creator of the acclaimed podcasts TED Radio Hour and the children’s programs Wow in the World and Two Whats?! and a Wow!. He’s received the Edward R. Murrow Award, the Daniel Schorr Journalism Prize, the National Headliner Award, and many others. Lees meerIn 2017, Guy became the first person in the history of podcasting to have three shows in the top 20 on the Apple Podcast charts. He’s the author of the new book, How I Built This: The Unexpected Path to Success From the World’s Most Inspiring Entrepreneurs*.
In this conversation, Guy and I discuss what he’s discovered from interviewing the world’s most successful entrepreneurs on How I Built This. We profile a few of the insightful stories that he’s captured in his new book and dispel some of the common myths. Plus, we explore how happiness and kindness play such an important role in building something new.
Key PointsSuccessful entrepreneurs are able to make the distinction between what is actually dangerous and what is just scary.
We often think about entrepreneurs as solo leaders, but almost always there is a critical partner who complements their strengths.
It is common for entrepreneurs to have a day job or other fallback plan as they start something new.
Money is important, but it’s almost never the driving factor motivating entrepreneurs who have success in the long-run.
Kindness takes leaders a long way when starting a business.Resources Mentioned
How I Built This: The Unexpected Path to Success From the World’s Most Inspiring Entrepreneurs* by Guy Raz
How I Built This podcastBook Notes
Download my highlights from How I Built This in PDF format (free membership required).
Related EpisodesHow to Be a Non-Conformist, with Adam Grant (episode 238)
Ideas Worth Stealing From Top Entrepreneurs, with Dorie Clark (episode 318)
How to Be a Happier Pers… -
490: Leadership Through Consistency, with Joseph Getuno
7 september 2020 · 31 min
Joseph Getuno
Joseph is a finance director based in Mauritius. He’s a longtime listener from the show and a member of the Coaching for Leaders Academy. Lees meerIn this conversation, Joseph and I discuss how he captures ideas from audio podcasts and motivates himself to implement what he’s discovered. We also highlight the value in establishing team guidelines, zeroing in on self-awareness, and the power of consistency. Plus, he highlights the work of key experts that have sharped his own leadership development.
Key PointsListen to an audio podcast one time through. Then, review a second time at higher speed to capture the key ideas from the conversation.
Insights and ideas are a starting point, but of little value without action. Find a way to support daily action in your development.
Establishing team guidelines can change the entire dynamic of culture in the organization.
Consistency isn’t a flashy word, but it’s a key factor in how much movement you’re able to create as a leader.Related Episodes
How to Create Team Guidelines, with Susan Gerke (episode 192)
How to Build Psychological Safety, with Amy Edmondson (episode 404)
The Way to Be More Self-Aware, with Tasha Eurich (episode 442)
The Value of Being Uncomfortable, with Neil Pasricha (episode 448)
How to Motivate Leaders, with John Maxwell (episode 452)Discover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. -
489: Responding to an Acquisition, with Bonni Stachowiak
7 september 2020 · 39 min
Bonni Stachowiak: Teaching in Higher Ed
Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She is the author of The Productive Online and Offline Professor: A Practical Guide*.
Listener Questions Lees meerDustin asked us about how to handle going through a merger or acquisition.
Melanie wondered what our biggest learning curve was when we were new managers.
Taryn wanted to know the best ways to track goals and progress when doing internal coaching.Resources Mentioned
Difficult Conversations by Seth Godin (Akimbo podcast)
Productivity Tools by Bonni Stachowiak
Monday.com
OmniFocusRelated Episodes
The Path of Humble Leadership, with Edgar Schein and Peter Schein (episode 363)
How to Build Psychological Safety, with Amy Edmondson (episode 404)
Appeal to the Nobler Motive (Dave’s Journal)Discover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. -
488: Leadership Means You Go First, with Keith Ferrazzi
31 augustus 2020 · 34 min
Keith Ferrazzi: Leading Without Authority
Keith Ferrazzi is the founder and CEO of Ferrazzi Greenlight, a management consulting and team coaching company that works with many of the world’s biggest corporations. A graduate of Harvard Business School, Keith rose to become the youngest CMO of a Fortune 500 company during his career at Deloitte, and later became CMO of Starwood Hotels. Lees meerKeith is a frequent contributor to Harvard Business Review, Forbes, and Fortune and the #1 New York Times bestselling author of Who’s Got Your Back* and Never Eat Alone*. He’s the author of the new book, Leading Without Authority: How the New Power of Co-Elevation Can Break Down Silos, Transform Teams, and Reinvent Collaboration*.
In this conversation, Keith and I discuss the importance of co-elevation in leadership. We also explore the six deadly sins that leaders should avoid — and discuss why it’s all on you, especially at the start.
Key Points
Six deadly excuses leaders should avoid:Ignorance: there’s no excuse to sit back and do nothing.
Laziness: do not abdicate your responsibility to lead.
Deference: beware hiding the truth just to defer to the organizational chart.
Playing the victim: avoid running away or resigning to self-pity.
Cowardice: if someone scares you, it’s probably an opportunity to grow.
Indulgence: stop indulging resentments as they often hold back your career and limit personal and professional success.Resentment leaves us blind and powerless; it’s been compared to drinking poison and hoping the other person will die.
Book Notes
Download my highlights from Leading Without Authority in PDF format (free membership required).
Related EpisodesThe Choice for Compassion, with Edith Eger (episode 336)
How to Motivate Leaders, with John Maxwell (episode 452)
How to Create Great Relationships, with Colleen Bordeaux (episode 455)Discover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. -
487: Saying Yes to Big Challenges, with Elizabeth Cousens
24 augustus 2020 · 32 min
Elizabeth Cousens: UN Foundation
Elizabeth is the President and Chief Executive Officer of the United Nations Foundation, leading the Foundation’s next generation of work to support the United Nations. She is a diplomat and thought leader who has worked on the frontlines of peace processes, played an influential role in UN policy innovations from peacebuilding to the Sustainable Development Goals, and helped build public-private partnerships to solve global challenges at scale. Lees meerBefore joining the Foundation, Elizabeth served for several years at the U.S. Mission to the UN in New York. She was Principal Policy Advisor and Counselor to the Permanent Representative of the United States to the United Nations and later served as the U.S. Ambassador to the UN Economic and Social Council and Alternate Representative to the UN General Assembly.
In this conversation, Elizabeth and I discuss the short and long term goals of the UN Foundation. In addition, we explore how Elizabeth’s team raised $200 million in the face of COVID-19, how she works with impatient optimists, and the importance of leading with kindness.
Key PointsThe COVID-19 Solidarity Response Fund has raised over $200 million for relief efforts.
Leaders should work to lead with kindness in every sector.
Many high-performing leaders are natural impatient optimists, always pushing for change.
COVID-19 is front of mind for most of us, but we cannot let it override our organization’s strategic goals.Resources Mentioned
COVID-19 Solidarity Response Fund for WHO
Elizabeth Cousens Has Raised Over $200 Million for the World Health Organization (Mostly) in Her PajamasRelated Episodes
Leadership in the Midst of Chaos, with Jim Mattis (episode 440)
How to be Diplomatic, with Susan Rice (episode 456)
How Great Teams Find Purpose, with David Burkus (episode 481)Discover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. -
486: Three Stories to Tell During Uncertainty, with David Hutchens
17 augustus 2020 · 39 min
David Hutchens: The Storytelling Leader
David Hutchens help leaders find and tell their stories. Stephen M.R. Covey says, “David has the ability to convey key messages in a way that is both simple and profound.” Lees meerHe has taught the Storytelling Leader program all over the world at some of the most influential organizations — and he’s written many books, including most recently the Circle of the 9 Muses* and The Leadership Story Deck*. He is the co-creator with Susan Gerke of the GO Team program.
In this conversation, David and I explore the importance of storytelling, especially during uncertain times. David teaches us the framework of the kinds of stories leaders can tell for continuity, novelty, and transition. Leaders can use one of all of these frameworks to help connect and inspire during difficult times.
Key Points
The continuity story highlights identity, values, and founding principles — things that will never change.Example:
What’s a time we held our values, even though it came with a cost?
The novelty story shows what is new and focuses attention on innovation and possibility.
Example:
What’s a time you saw something valuable that we don’t have here? But imagine if we did.
The transition story dives in on change and learning — and illuminates a journey of shared progress.
Examples:
What’s a time you saw someone make a personally courageous decision to change?
We tried something, it didn’t work, and we learned something valuable.
Here’s a time we solved a tough problem.Resources Mentioned
GO Team program
Leadership Story Deck* by David Hutchens
Circle of the 9 Muses: A Storytelling Field Guide for Innovators and Meaning Makers* by David Hutchens
David’s email: David@DavidHutchens.comRelated Episodes
How Storytelling Helps You Lead, with Sandie Morgan (episode 51)
The Four Critical Stories Leaders Need For Influence, with David Hutchens (episode 148)
Practical Storytelling That Isn’t Awkward, with David Hutchens (episode 228)Discover More
A… -
485: What Effective Delegation Looks Like, with Michael Byrne
15 augustus 2020 · 33 min
Michael Byrne: Silverman Shin & Byrne
Michael is an attorney and partner at Silverman Shin & Byrne in New York, one of the largest minority owned law firms in the State of New York. Michael’s primary areas of focus include tort and commercial litigation defense. He serves clients in a broad range of matters, including attorney malpractice, personal injury torts, insurance, business formation, securities and cyber liability claims. Lees meerHe is a member of the New York State Bar Association and of several committees. Michael is also a member of the Puerto Rican Bar Association and the Defense Research Institute. He provides legal advice to various civic associations and youth ice hockey organizations in Long Island. He’s also a member of the Coaching for Leaders Academy.
Key PointsTrying to do everything yourself in leadership is like mowing a lawn with a pair of scissors.
A critical shift for leaders to make is “time of possession” in the conversation. Work to have the other party speaking more.
The answers people give to my questions are the answers to their own questions.
Delegating well means that more time emerges to support others with skill development.
Making time to be present for people also allows you more time for deep work.Resources Mentioned
Michael Byrne on LinkedIn
Silverman Shin & ByrneRelated Episodes
These Coaching Questions Get Results, with Michael Bungay Stanier (episode 237)
Effective Delegation of Authority, with Hassan Osman (episode 413)
How to Ask Better Questions, with David Marquet (episode 454)Discover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. -
484: Where to Start on Subscriptions, with Robbie Kellman Baxter
10 augustus 2020 · 39 min
Robbie Kellman Baxter: The Forever Transaction
Robbie helps companies leverage subscription pricing, digital community and freemium to build deeper relationships with customers. She has been quoted on business issues in the Wall Street Journal, The New York Times, Consumer Reports, and many others. She has created and starred in eight video courses in collaboration with LinkedIn Learning on business topics ranging from innovation to customer success and membership. Lees meerShe is the author of The Membership Economy*, a book that has been named a top 10 marketing book of all time by BookAuthority. She recently released her new book, The Forever Transaction: How to Build a Subscription Model So Compelling, Your Customers Will Never Want to Leave*.
In this conversation, Robbie and I discuss the shift to subscriptions and memberships in many industries in recent years. We address implications for leaders who are considering strategy on making changes to how they do business — as well as some of the tactical steps. Finally, Robbie highlights some of the myths and best practices when beginning with subscriptions.
Key PointsThere’s been a significant shift to memberships and subscriptions in recents years in many industries.
It’s critical for organizations considering a move in this direction to create and articulate a forever promise.
Be cautious about simply building existing products and services under a membership banner.
It’s critical to speak to your best customer.
Beware of treating members worse than strangers or taking advantage of your most loyal customers.Resources Mentioned
Free downloads of Robbie’s keynote presentation slides, membership manifesto, and book chapter.
Book Notes
Download my highlights from The Forever Transaction in PDF format (free membership required).
Related EpisodesHow to Start Seeing Around Corners, with Rita McGrath (episode 430)
How to Build an Invincible Company, with Alex Osterwalder (episode 470)
How to Pivot Quickly, with Steve … -
483: How to Start in Leadership, with Bonni Stachowiak
3 augustus 2020 · 30 min
Bonni Stachowiak: Teaching in Higher Ed
Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She is the author of The Productive Online and Offline Professor: A Practical Guide*.
Listener Questions Lees meerKierstin asked for suggestions (books, individuals) for starting her leadership journey — and also how to navigate leading people who are older than her.
Bridgette wondered if we had suggestions on funding priorities, vision, and bringing others into leadership roles.
Michael asked our advice on handling confrontations between departments.Resources Mentioned
The Leadership Challenge: How to Make Extraordinary Things Happen in Organizations* by James Kouzes and Barry Posner
How to Win Friends and Influence People* by Dale Carnegie
The Empowered Manager: Positive Political Skills at Work* by Peter Block
Personal History* by Katharine Graham
The PostRelated Episodes
What Search Dogs Teach About Engagement, with Jan Frazee (episode 25)
Seven Principles for Leading People Older Than You, with Bonni Stachowiak (episode 59)
Your Permission to Screw Up, with Kristen Hadeed (episode 338)
How to Deal with Opponents and Adversaries, with Peter Block (episode 328)
How to Create Meaningful Gatherings, with Priya Parker (episode 395)Discover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. -
482: How to Sell Your Vision, with Michael Hyatt
27 juli 2020 · 33 min
Michael Hyatt: The Vision-Driven Leader
Michael is the Chief Executive Officer and founder of Michael Hyatt & Company. He has scaled multiple companies over the years, including a $250M publishing company with 700+ employees and his own leadership development company that has grown over 60% year over year for the past 4 years. Under his leadership, Michael Hyatt & Company has been featured in the Inc. 5000 list of the fastest-growing companies in America for three years in a row. Lees meerHe is also the author of several New York Times, Wall Street Journal, and USA Today bestselling books, including Platform*, Living Forward*, Your Best Year Ever*, and Free to Focus*. He enjoys The Double Win with his wife of 40+ years, five daughters, and nine grandchildren. He recently released his newest book: The Vision-Driven Leader: 10 Questions to Focus Your Efforts, Energize Your Team, and Scale Your Business*.
In this conversation, Michael and I discuss where to start once you’ve created an initial vision. Michael invites us to engage those that don’t like change and take the time to listen. In addition, getting buy-in from your boss is essential — your vision should align with their goals and those of the organization.
Key PointsStart with your direct reports who don’t like change. Be quick to listen, slow to speak.
Make the distinction between risky vs. stupid.
Bosses don’t like surprises. You have to commit first.When I had a boss, I had a basic rule: Don’t take a swing unless I’m confident I’ll hit the ball. -Michael Hyatt
Know your customer. Make sure the vision is helping your boss — and the organization — achieve their goals.
Before you schedule a time to pitch your proposal, answer the question: how is my Vision Script going to help my boss achieve their goals? If you can’t answer that question, you’re not ready to make the pitch. -Michael Hyatt
Anticipate the objections you’re likely to receive and be ready for them.
Once you’ve got buy-in on a vision, stop. Don’t… -
481: How Great Teams Find Purpose, with David Burkus
20 juli 2020 · 39 min
David Burkus: Pick a Fight
David’s work is changing how companies approach innovation, collaboration, and leadership. He is the award-winning author of four books and offers a fresh perspective on how to improve our organizations and build better teams by blending the most current research in psychology, sociology, economics, and network science. Lees meerHis books have been translated in more than a dozen languages and his work has appeared in the Wall Street Journal, Harvard Business Review, USAToday, Fast Company, and more. He has consistently been named one of the world’s top business thought leaders by Thinkers50 and his TED Talk has been viewed over 2 million times. He is the author of the audiobook, Pick a Fight: How Great Teams Find a Purpose Worth Rallying Around*.
In this conversation, David and I discuss why picking a fight is a powerful motivation, but important to do with wisdom. Most organizations won’t benefit from starting fights with rivals. Instead, discover one of three fights that will support a cause worth fighting for.
Key PointsAvoid fights with rivals.
Picking a fight is a powerful motivator; but leaders need to pick their fight wisely. Instead of someone to fight, they need to find a cause worth fighting for.
Three kinds of fights that are useful for leaders to engage in:The Revolutionary Fight
The Underdog Fight
The Ally FightResources Mentioned
3 Days To A More Motivated And Aligned Team
Book Notes
Download my highlights from Pick a Fight in PDF format (free membership required).
Related EpisodesThe Power of Weak Connections, with David Burkus (episode 347)
How to Clarify What’s Important, with Ron Williams (episode 410)
Embrace a Just Cause, with Simon Sinek (episode 473)Discover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. -
480: Get Noticed Without Selling Out, with Laura Huang
13 juli 2020 · 40 min
Laura Huang: Edge
Laura Huang is an associate professor at the Harvard Business School. Her research examines interpersonal relationships and implicit bias in entrepreneurship and in the workplace. She is the creator of #FindYourEdge, an initiative dedicated to addressing inequality and disadvantage through personal empowerment. Lees meerHer award-winning research has been featured in the Financial Times, The Wall Street Journal, USA Today, and Forbes — and she was named one of the 40 Best Business School Professors Under the Age of 40 by Poets & Quants. She’s the author of the book Edge: Turning Adversity into Advantage*.
In this conversation, Laura and I discuss the value of constraints, why hard work isn’t enough, and the reason you’re not selling out when reclaiming an awareness of yourself. We also explore why it’s essential for you to be able to tell your story.
Key Points“Be yourself” is sometimes bad advice.
You’re not selling out when you reclaim an awareness of yourself.
Bring value — and also be sure that people KNOW you bring value.
Self awareness can sometimes encumber our ability to guide.
Don’t passively let others write your narrative — write your own narrative and guide other’s view of you. Let your past make you better, not bitter.Resources Mentioned
Edge: Turning Adversity into Advantage* by Laura Huang
Book Notes
Download my highlights from Edge in PDF format (free membership required).
Related EpisodesLeverage Your Defining Moments, with Lynne Whiteford (episode 372)
The Value of Being Uncomfortable, with Neil Pasricha (episode 448)
The Way to Influence Executives, with Nancy Duarte (episode 450)Discover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. -
479: Leadership Lies We Tell Ourselves, with Emily Leathers
11 juli 2020 · 40 min
Emily Leathers: Emotional Leadership
Emily is an executive coach and software engineering manager. She has led teams and advised other managers for years. She’s seen the difference a truly passionate leader and manager can make for their team and the world around them. Lees meerLike a lot of managers and coaches, she’s had a front row seat to the patterns that cause a lot of leaders to overwork and over stress. She is the author of the guide The 7 Leadership Lies and she’s the host of the Emotional Leadership podcast. She’s also a member of the Coaching for Leaders Academy.
In this conversation, we discuss some of the common lies that leaders tend to tell themselves that lead to frustration and impostor syndrome. Then, we explore better ways to frame these beliefs, to lead with more confidence and effectiveness.
Key Points
Lie #1: I’m supposed to do everything I, my manager, or my team can think of.Truth: A leader’s job is about prioritization - and that means prioritizing how we spend our own time as well.
Lie #2: There’s a timeline.
Truth: There is no rush. Work gets much easier when we turn off the unneeded sense of emergency. Prioritization is the aim.
Lie #3: Emotions don’t belong at work.
Truth: Every action we take is driven by an emotion. You are going to experience emotions at work - that or you’ll be staring at a wall all day without a single thought in your mind. Turning them off isn’t an option. Learning to allow your emotions and use them to your advantage is critical for your success as a leader.
Lie #4: I’m supposed to have an answer for any problem or question a team member asks.
Truth: A manager’s role is to help your team solve problems, not to solve problems for your team.
Resources MentionedThe 7 Leadership Lies
Anger + Allowing Strong Emotions with Vivien Yang (Emotional Leadership podcast)Related Episodes
How to Build Psychological Safety, with Amy Edmondson (episode 404)
What to Do With Your Feelings, with Lori Gottlieb (episode 438)
Th… -
478: How to Explore Personality, with Bonni Stachowiak
6 juli 2020 · 37 min
Bonni Stachowiak: Teaching in Higher Ed
Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She is the author of The Productive Online and Offline Professor: A Practical Guide*.
Listener Questions Lees meerJoseph asked our opinion about this HBR IdeaCast on StrengthsFinder: Stop Focusing on Your Strengths
Matt asked about using personality assessments when coaching an athletic team.
Mike wondered the best way to approach conducting internal podcast interviews of employees.Resources Mentioned
Brené Brown: The Call to Courage (Netflix special)
StrengthsFinder training for individuals and teams* (use code CFL10 for a 10% tuition discount)
Blubrry podcast hosting*Related Episodes
How to Know What to Ask, with Andrew Warner (episode 198)
How Teams Use StrengthsFinder Results, with Lisa Cummings (episode 293)
How to Talk to People Who Have Power, with Jordan Harbinger (episode 343)
Journey Towards Diversity and Inclusion, with Willie Jackson (episode 441)
Changed My Mind (Dave’s Journal)Discover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. -
477: Transform Panic Into Purpose, with Pat Flynn
29 juni 2020 · 40 min
Pat Flynn: Let Go
Pat Flynn is a father, husband, and entrepreneur who lives and works in San Diego, California. He owns several successful online businesses and is a professional blogger, keynote speaker, and Wall Street Journal bestselling author. He’s the host of the Smart Passive Income and AskPat podcasts, which have earned a combined total of over 60 million downloads, multiple awards, and features in publications such as The New York Times and Forbes. Lees meerPat is the author of the book Let Go: How to Transform Moments of Panic into a Life of Profits and Purpose. You can find him at Smart Passive Income.
In this conversation, Pat and I discuss the events leading up to his layoff in 2008, how he processed the change at the time, and what he did to respond purposely. Plus, he has reminders for leaders considering layoffs and many resources for those who’ve gone through it themselves.
Key PointsPlans are good and necessary to have, but they shouldn’t be written in stone.
When the unexpected happens, keep moving.
If you find yourself leading an organization and the future is uncertain, don’t say or pretend otherwise.
A core value of Pat’s organization: embrace the process.Resources Mentioned
Online Business Toolkit: Free resources from Pat Flynn’s team during COVID-19
The War of Art: Break Through the Blocks and Win Your Inner Creative Battles* by Steven PressfieldBook Notes
Download my highlights from Let Go in PDF format (free membership required).
Related EpisodesTen Ways to Pick Yourself Up When You’re Beaten Down (episode 85)
How to Tame Your Inner Critic, with Tara Mohr (episode 232)
Your Attitude Defines Your Altitude, with Howard “H” White (episode 384)
Keep Going (Dave’s Journal)
If You Can, Move Your Feet (Dave’s Journal)Discover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. -
476: How to Pivot Quickly, with Steve Blank
22 juni 2020 · 34 min
Steve Blank: The Startup Owner's Manual
Steve Blank is a Silicon Valley serial-entrepreneur and academician. He is recognized for developing the Customer Development methodology, which launched the Lean Startup movement. Steve is also the co-founder of E.piphany. Lees meerHis Google Tech talk, The Secret History of Silicon Valley, offers a widely regarded insider's perspective on the emerging Silicon Valley's start-up innovation. He’s also published three books: The Four Steps to the Epiphany*, Not All Those Who Wander Are Lost, and The Startup Owner's Manual*.
In this conversation, Steve and I discuss the steps that leaders should take when making pivots. We explored the importance of creating a Minimal Viable Product or Minimum Viable Service, followed quickly with customer discovery, rapid testing, and refinement.
Key Points
What doesn’t kill me makes me stronger. -Friedrich Nietzsche
To pivot quickly:Create a MVP (Minimal Viable Product) or MVS (Minimum Viable Service).
Conduct customer discovery: validate your idea by speaking with existing/potential customers about the new product/service.
Do rapid testing: get your work into the hands of existing/potential customers quickly. Don’t try to get it perfect right out of the gate.
Refine your offering: use fast feedback to make the product/service better.Resources Mentioned
Seven Steps to Small Business Recovery
The Virus Survival Strategy For Your Startup
How To Keep Your Company Alive – Observe, Orient, Decide and Act
Customer Discovery In the Time Of the Covid-19 VirusRelated Episodes
Ideas Worth Stealing From Top Entrepreneurs, with Dorie Clark (episode 318)
Serve Others Through Marketing, with Seth Godin (episode 381)
How to Build an Invincible Company, with Alex Osterwalder (episode 470)
If You Build It, They Will Come (Dave’s Journal)Discover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. -
475: What to Hold People Accountable For, with Stacey Barr
15 juni 2020 · 36 min
Stacey Barr: Practical Performance Measurement
Stacey Barr is a specialist in strategic performance measurement and evidence-based leadership. She is the creator of PuMP®, a performance measurement methodology that routinely transforms measurement cynics into its greatest advocates. Lees meerStacey is also the author of two books, Practical Performance Measurement: Using the PuMP® Blueprint for Fast, Easy, and Engaging KPIs, and Prove It!: How to Create a High Performance Culture and Measurable Success.
In the conversation, Stacey and I explore the struggles of holding people accountable for quantitative results, including behaviors that often lead to unintended consequences. Instead, she invites leaders to hold people accountable for monitoring, interpretation, and action.
Key Points
Holding people accountable for quantitative results tends to lead employees to:Choosing measures of what they are already good at
Choosing easy targets
Manipulating the numbers to make the measures look good
Having lots of excuses for why targets are missedOur typical definition of accountability drives the wrong behavior.
Instead, hold people accountable for:Monitoring the important results: when someone is responsible for a specific business result, like problem resolution or accuracy of advice or eliminating rework, they can be accountable for routinely monitoring that result with a performance measure.
Interpreting their measures: when someone is responsible for monitoring a performance measure, they can be accountable for interpreting what that measure is telling them about the business result it measures.
Initiating action when action is required: when someone is responsible for interpreting a performance measure, they can be accountable for deciding what kind of action is needed, if at all.Resources Mentioned
Download a free copy of Stacey’s book, Practical Performance Measurement
What is a KPI Owner Accountable For? by Stacey Barr
Measure For Collaboration, Not Competition b… -
474: Lead Best by Being You, with Elena Kornoff
13 juni 2020 · 30 min
Elena Kornoff: Surf City Still Works
Elena Kornoff is a founder partner of Surf City Still Works, an independent craft distillery dedicated to supporting talented artists and sharing the spirit of California. She’s been a listener of the show the past few years and now a member of the Coaching for Leaders Academy. Lees meerIn this conversation, Elena and I discuss the massive disruption that COVID-19 made to their business and how her team responded with flexibility in a time of change. We also explore how to be a leader and still be yourself, despite our common perception of leadership. Plus, the invitation from Elena to ask for help when you need it.
Key PointsSurf City Still Works is an independent craft distillery founded in 2017 to support talented artists and share the spirit of California.
Past failures are an important teacher in how to pivot quickly.
Successful leaders may show up as inspiring and charismatic — and they also are supportive and quiet. Research shows that both styles can lead well.
When you need help, ask for it. There are people in your network you are able and willing, but they need to know.Resources Mentioned
Surf City Still Works
For sales outside the State of California, email Elena and her team at tastingroom@surfcitystillworks.com
Coaching for Leaders AcademyRelated Episodes
The Value of Pivoting for Growth, with Beth Garrison (episode 351)
Permission to Be Yourself, with Bar Schwartz (episode 414)
Leadership Through Massive Change, with Elizabeth Lilla (episode 463)
Embrace a Just Cause, with Simon Sinek (episode 473)Discover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. -
473: Embrace a Just Cause, with Simon Sinek
8 juni 2020 · 33 min
Simon Sinek: The Infinite Game
Simon Sinek is an unshakable optimist. He is best known for popularizing the concept of WHY, which he described in his first TED Talk in 2009. That talk went on to become the second most watched TED Talk of all time, today surpassing 50 million views. Lees meerHis interview on millennials in the workplace propelled his name to be the fifth most searched term on YouTube in 2017. Simon is the author of five bestselling books, including Start With Why*, Leaders Eat Last*, and his newest book, The Infinite Game*.
In this conversation, Simon and I discuss why he doesn’t believe these are unprecedented times, the difference between a finite and infinite game, and the distinction between a why and a just cause. We also detail how to uncover a just cause and five standards that an effective just cause must meet.
Key Points
Our products and services are some of the things we use to advance our cause. They are not themselves the cause. -Simon Sinek
A just cause embraces five standards:For something: affirmative and optimistic.
Inclusive: open to all those who would like to contribute
Service-oriented: for the primary benefit of others
Resilient: able to endure political, technological and cultural change
Idealistic: big, bold and ultimately unachievableIn the infinite game, the only real competitor is yourself. -Simon Sinek
Resources MentionedThe Infinite Game* by Simon Sinek
Live Online Classes by Simon SinekBook Notes
Download my highlights from The Infinite Game in PDF format (free membership required).
Related EpisodesStart With Why, with Simon Sinek (episode 223)
How to Create a Vivid Vision, with Cameron Herold (episode 345)
Tie Leadership Development to Business Results, with Mark Allen (episode 435)
Leadership Through Massive Change, with Elizabeth Lilla (episode 463)Discover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. -
472: How to Run an Online Meeting, with Bonni Stachowiak
1 juni 2020 · 39 min
Bonni Stachowiak: Teaching in Higher Ed
Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She is the author of The Productive Online and Offline Professor: A Practical Guide*.
Key Points Lees meerBe apparent about the purpose of your meeting: connect, align, decide, ideate/brainstorm, plan, or produce. Discover more from Mamie Kanfer Stewart.
You need to be more apparent and intentional about timing, transitions, and facilitation in an online meeting than with an in-person one.
Use a service like BombBomb* for video messages that don’t require live interaction.
Unless background noise or size of the meeting prevents it, invite people to “unmute” so you can have richer dialogue without interruption.
Alert people if they have audio issues. Get headsets for your team, if possible. We use and recommend the Jabra Evolve line* of USB headsets.
Number one rule for lighting: position light in front of you and not behind you. If the front light can be natural (i.e. facing a window) even better.Resources Mentioned
BombBomb* (free 14-day trial)
How to Combat Zoom Fatigue by Liz Fosslien and Mollie West Duffy
COVID-19 and Videoclassism by Taharee JacksonRelated Episodes
How to Lead Meetings That Get Results, with Mamie Kanfer Stewart (episode 358)
Seven Tools to Create Margin and a New Podcast (episode 411)
The Power of Why Over How, with Gina Bianchini (episode 460)
Connecting Over Video (The Look & Sound of Leadership)Discover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. -
471: How to Say No Without Saying No, with Lois Frankel
25 mei 2020 · 39 min
Lois Frankel: Nice Girls Don’t Speak Up or Stand Out
Lois Frankel is the President of Corporate Coaching International, and is a bestselling author, executive coach, and an internationally-recognized expert in the field of leadership development for women. She has appeared on Larry King Live, The Tavis Smiley Show, The Today Show, and many other places to discuss her New York Times bestselling books, Nice Girls Don’t Get the Corner Office*, Nice Girls Don’t Get Rich*, and Nice Girls Just Don’t Get It*. Lees meerShe has served diverse clients such as The Walt Disney Company, Amgen, The World Bank, McKinsey & Company, Inc., Northrop Grumman, and many others. Her newest audiobook just released is titled Nice Girls Don’t Speak Up or Stand Out: How to Make Your Voice Heard, Your Point Known, and Your Presence Felt*.
In this conversation, Lois and I discuss why saying no is so important, key tactics in doing it with professionalism and grace, and some useful language we can leverage. We also explore why we end up saying yes to work that others don’t really care that much about and how we can be our own worst enemy on saying yes.
Key Points
In response to an invitation:
As much as I would love to attend, my calendar is already over-scheduled for that week.
In response to a statement that may have some truth to it but that won’t change your position:
Be that as it may, it doesn’t change the fact that I’m not able to provide you with a loan at this time.
In response to someone asking you to do something that actually benefits them more than you:
Thank you for thinking of me. Unfortunately, I am not able to take advantage of your kind offer.
In response to someone you care about and to whom who you genuinely wish you could say yes:
If I could I would. I really value our relationships and wish the situation was different.
In response to someone asking for yet another favor:
Although I’ve been able to help you out in the past, this time I just don’t have the bandwidth.
In response to… -
470: How to Build an Invincible Company, with Alex Osterwalder
18 mei 2020 · 39 min
Alex Osterwalder: The Invincible Company
Alex is obsessed with making strategy, innovation, and entrepreneurship simple, practical, and applicable. He invented the Business Model Canvas, co-founded Strategyzer.com, and lead authored Business Model Generation which sold a million copies in 30 languages. He’s one of the top-ranked management thinkers in the world by Thinkers50. Lees meerHe is the author of the book, The Invincible Company: How to Constantly Reinvent Your Organization with Inspiration From the World's Best Business Models*.
In this conversation, Alex and I explore the distinction between exploration and exploitation that invincible organizations must hold in tandem. Alex teaches us the five most common myths of the innovation journey and what leaders can do to compete and stay relevant in a changing world.
Key Points
Myths of the innovation journey:Myth 1: The most important part of the innovation and entrepreneurship journey is to find and execute the perfect idea.
Myth 2: The evidence will show you a clear path forward why you systematically test ideas. The solution will magically emerge if you just test and adapt your idea often enough.
Myth 3: A small number of big bets will lead to a large return.
Myth 4: The skills required to explore a new business and to manage an existing one are pretty similar. Business is business.
Myth 5: Innovation teams are renegades or pirates that are out to disrupt the old business. They need to operate in stealth mode to survive inside a company.Invincible Companies constantly reinvent who they are and where and how they compete in order to stay relevant and ahead.
Resources MentionedThe Invincible Company: How to Constantly Reinvent Your Organization with Inspiration From the World's Best Business Models* by Alex Osterwalder
Innovation Project Scorecard: Evidence Trumps OpinionRelated Episodes
How to Transform Your Limitations Into Advantages, with Mark Barden (episode 207)
The Way to Nurture New Ideas, with Safi … -
469: See What Really Matters, with Greg McKeown
11 mei 2020 · 36 min
Greg McKeown: Essentialism
Greg McKeown is the author of the New York Times and Wall Street Journal bestseller, Essentialism: The Disciplined Pursuit of Less*. His book is frequently listed as #1 Time Management book on Amazon and challenges the core assumptions about achievement to get to the essence of what really drives success. Lees meerHis writing has appeared in or been covered by The New York Times, Fast Company, Fortune, HuffPost, and many others. He is among the most popular bloggers for the Harvard Business Review and LinkedIn’s Influencers group: averaging a million views a month.
In this conversation, Greg and I discuss why success can be such a poor teacher and how to avoid what Jim Collins calls, “The undisciplined pursuit of more.” We explore how the principles of journalism can help us arrive at what’s essential and why journaling may be the place to start.
Key Points
Being a journalist of your own life will force you to stop hyper-focusing on all the minor details and see the bigger picture.Success is a poor teacher and may lead to the undisciplined pursuit of more.
Essentialists listen for what is not being explicitly stated. They read between the lines.
Nonessentialists hear what is loud. Essentialists listen for the signal in the noise.
Journaling is a useful practice to begin reviewing what is coming up in your life and discovering the leads you may be missing.
Make time every 90 days to review and determine what’s next.Resources Mentioned
Essentialism: The Disciplined Pursuit of Less* by Greg McKeown
Essentialism podcast
Simple Productivity: How to Accomplish More With Less with Greg McKeownBook Notes
Download my highlights from Essentialism in PDF format (free membership required).
Related EpisodesGetting Things Done, with David Allen (episode 184)
How to Make Deep Work Happen, with Cal Newport (episode 233)
Six Tactics for Extraordinary Performance, with Morten Hansen (episode 337)
Finding Joy Through Intentional Choices, with Bonni Stacho… -
468: When to Show Emotion, with Bonni Stachowiak
4 mei 2020 · 30 min
Bonni Stachowiak: Teaching in Higher Ed
Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She is the author of The Productive Online and Offline Professor: A Practical Guide.
Listener Questions Lees meerMatt wondered when it’s appropriate to show emotion during a difficult time.
Selah asked our advice about communication strategies through COVID-19.
Amber wanted to know what she could do to support a manager who is causing stress for others during the pandemic.Resources Mentioned
Netflix Special: The Call to Courage with Brené Brown
Hope for the Flowers* by Trina PaulusRelated Episodes
Start With Why, with Simon Sinek (episode 223)
What to Do With Your Feelings, with Lori Gottlieb (episode 438)
How to Balance Care and Accountability When Leading Virtually, with Jonathan Raymond (episode 464)
How to Lead a Virtual Team, with Susan Gerke (episode 465)Discover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. -
467: The Fiscal Realities of Crisis, with Andrew Carroll
2 mei 2020 · 35 min
Andrew Carroll: CFOAndrew
Andrew is a CPA and consultant at CFOAndrew who advises leaders and businesses on financial questions and change. He supports organizations in navigating taxes, investments, insurance, business strategy, operations, mergers and acquisitions, and accounting.
Key Points Lees meerKnow the difference between deferred demand and lost demand and consider that in your strategy going forward.
Leverage is meant to protect a business, not save it.
Hedging is the most important thing you can do with your money.
Business owners and leaders should consider unemployment programs and, in The United States, Emergency Sick Pay, Economic Injury Disaster Loan Emergency Advance, and the Paycheck Protection Program.Use the formula P=40 to 70, in which P stands for the probability of success and the numbers indicate the percentage of information acquired. Once the information is in the 40 to 70 range, go with your gut. -Colin Powell
Resources MentionedCFOAndrew
Related Episodes
Improve Your Financial Intelligence, with Joe Knight (episode 244)
How to Approach Corporate Budgeting, with Jody Wodrich (episode 355)
Four Rules to Get Control of Your Money, with Jesse Mecham (episode 356)
Dumb Things Smart People Do With Money, with Jill Schlesinger (episode 396)Discover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. -
466: What High Performers Aren’t Telling You, with Scott Anthony Barlow
27 april 2020 · 36 min
Scott Anthony Barlow: Happen to Your Career
Scott Anthony Barlow is the founder of Happen to Your Career. He’s been featured on CNBC, Yahoo, CareerBuilder, Fast Company, and Huffington Post and various colleges and universities as a top expert on career happiness. He's held executive roles in human resources, business development, and career coaching. Lees meerScott is the host of the Happen to Your Career podcast, featuring the career stories of many successful professionals. He and his team have worked with over 25,000 people to help them stop settling, find their signature strengths, and start doing meaningful work they are enamored with.
Key Points
High performers leave organizations because:Work is no longer meaningful. They’ve accomplished their goals and now they’re looking for much more meaningful work, projects and challenges.
Flexibility and autonomy are missing. The “when” and “how” people work is becoming incredibly important.
They have outgrown the role. They perceive that just because they’ve outgrown the role that there is no where else to go in the organization.What leaders can do:
Help candidates find what’s meaningful for them.
Create opportunities to work when and how they want.
Help people create their own role.Resources Mentioned
Finding the Career That Fits You (Scott’s FREE 8-Day Video Course)
The Ultimate Guide to Using Your Strengths to Get HiredRelated Episodes
How to Figure Out Your Career, with Scott Anthony Barlow (episode 259)
Three Steps to Great Career Conversations, with Russ Laraway (episode 370)
Effective Delegation of Authority, with Hassan Osman (episode 413)Discover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. -
465: How to Lead a Remote Team, with Susan Gerke
20 april 2020 · 38 min
Susan Gerke: GO Team
Susan Gerke has been the president of Gerke Consulting & Development. She has worked with global teams and has certified facilitators around the world to deliver management, leadership, and team offerings. Susan is co-creator of GO Team, a training suite for organizations to power team performance.
Key Points Lees meerOut of sight sometimes means out of mind. Perception of communication will be less than you think.
Interactions over the phone/video feel more formal than they do in person, at least at the start.
You don’t find out about things virtually as quickly as you do face to face.
Figure out how to make space for different kinds of styles and personalities. A virtual environment tends to amplify these differences.
Remember to have expectation setting conversations with family members.
Some people will call you every day and some people won’t ever reach out proactively. That’s normal — find a pattern that works for each relationship.Resources Mentioned
GO Team
Survey results: community input on leading/working virtuallyRelated Episodes
The Four Unique Types of Teams, with Susan Gerke (episode 138)
How to Create Team Guidelines, with Susan Gerke (episode 192)
How to Balance Care and Accountability When Leading Virtually, with Jonathan Raymond (episode 464)Discover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic.