Manager Tools

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  1. Aggregated Behaviors ARE Performance - Chapter 2 - Part 2

    2 november 2026

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    One of the stupid mistakes that almost all organizations have made over the past 50 years is separating performance from "behavior." The modern organizational language has "behavior" separate from performance. Which is dumb. Lees meer

    Don't miss your opportunity www.manager-tools.com/london

  2. Aggregated Behaviors ARE Performance - Chapter 2 - Part 1

    26 oktober 2026

    Afspelen
    One of the stupid mistakes that almost all organizations have made over the past 50 years is separating performance from "behavior." The modern organizational language has "behavior" separate from performance. Which is dumb. Lees meer

    Don't use location as an excuse join us virtually find out what is coming up! https://www.manager-tools.com/conferences-individuals-increase-your-effectiveness

  3. Feedback Is Not A Personal Attack (Hall of Fame Guidance)

    19 oktober 2026

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    Feedback is about behavior. It's not a personal attack. Lees meer

    Available in person or virtual, join us at an Effective Manager Conference: www.manager-tools.com/emc

  4. Why Do I Have To Wait To Give Feedback? - Part 2

    12 oktober 2026

    Afspelen
    One of the most frequently asked questions we get about feedback is why we recommend waiting to give feedback until after you have started One On Ones. It's a reasonable question. But the answer is simple: it's dangerous not to wait, and it works better to wait. Lees meer

    Join us in London or Bring Manager Tools to your team in Europe. Find out more information at www.manager-tools.com/london

  5. Why Do I Have To Wait To Give Feedback? - Part 1

    5 oktober 2026

    Afspelen
    One of the most frequently asked questions we get about feedback is why we recommend waiting to give feedback until after you have started One On Ones. It's a reasonable question. But the answer is simple: it's dangerous not to wait, and it works better to wait. Lees meer

    Find out how to bring Manager Tools to your organization. Contact us at manager-tools.com/customized-training-and-events. Make great hires with our Effective Hiring Manager Conference: www.manager-tools.com/ehmc

  6. The Effective Manager And The Principle Of Sub-Optimization - Part 2

    28 september 2026

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    When you become a manager, you start getting exposed to systems, processes, and principles that organizations rely on or understand to help them succeed. One of those hidden principles that too few managers and executives understand is the Principle of Sub-Optimization. Lees meer

    For individual managers and full leadership teams visit www.manager-tools.com/ecc. Register for an upcoming virtual Effective Manager Confeat manager-tools.com/emc

  7. The Effective Manager And The Principle Of Sub-Optimization - Part 1

    21 september 2026

    Afspelen
    When you become a manager, you start getting exposed to systems, processes, and principles that organizations rely on or understand to help them succeed. One of those hidden principles that too few managers and executives understand is the Principle of Sub-Optimization. Lees meer

    Find our next conference at manager-tools.com/emc. Learn that common language using MTDISC: www.manager-tools.com/mtdisc

  8. How To Teach Peer Feedback To Your Directs

    14 september 2026

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    If your directs aren't managers, they may not know the core principles behind giving feedback. They won't know how to give peer feedback. But you can teach them.

  9. The First Rule Of Feedback

    8 september 2026

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    Giving effective feedback is one of the hardest tasks for managers. Feedback isn't hard to understand. We know we need to give it. But too many of us don't understand feedback's first rule: it's about future behavior.

  10. How To Prewire a Meeting - Part 2 (Hall of Fame Guidance)

    31 augustus 2026

    Afspelen

    This cast describes how to prepare for meetings or presentations in order to ensure your message is persuasive and you get the support you're looking for from the audience.

  11. How To Prewire a Meeting - Part 1 (Hall of Fame Guidance)

    24 augustus 2026

    Afspelen

    This cast describes how to prepare for meetings or presentations in order to ensure your message is persuasive and you get the support you're looking for from the audience.

  12. Coaching a Direct On Relationship Development - Part 2

    17 augustus 2026

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    Coaching is the least-used of the Manager Tools Trinity's tools - One On Ones, Feedback, Delegation, and Coaching. That's too bad, because it only takes 5-10 minutes a week. One common use case we've heard from managers is helping a direct who has excellent job skills but struggles with relationships. Here's how to do that. Lees meer
  13. Coaching a Direct On Relationship Development - Part 1

    10 augustus 2026

    Afspelen
    Coaching is the least-used of the Manager Tools Trinity's tools - One On Ones, Feedback, Delegation, and Coaching. That's too bad, because it only takes 5-10 minutes a week. One common use case we've heard from managers is helping a direct who has excellent job skills but struggles with relationships. Here's how to do that. Lees meer
  14. Your Job Includes Teaching Professionalism - Chapter 1 - Timeliness - Part 2

    3 augustus 2026

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    Don't believe the "news" that organizations are changing so fundamentally that the core standards of professionalism no longer apply. In fact, as the world becomes faster, the old rules of working together effectively and efficiently become even more important. The speed of AI only adds to this insistence. We start with teaching timeliness because a professional who isn't timely isn't a professional at all. Lees meer
  15. Your Job Includes Teaching Professionalism - Chapter 1 - Timeliness - Part 1

    27 juli 2026

    Afspelen
    Don't believe the "news" that organizations are changing so fundamentally that the core standards of professionalism no longer apply. In fact, as the world becomes faster, the old rules of working together effectively and efficiently become even more important. The speed of AI only adds to this insistence. We start with teaching timeliness because a professional who isn't timely isn't a professional at all. Lees meer
  16. Culture - Chapter 3 - Performance!

    20 juli 2026

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    There's always a lot of talk by a lot of so-called experts about culture. That's because they define culture any way they want. That way they can say whatever they want. But some cultures are better than others, regardless of any definition those experts apply. Lees meer
  17. Give Positive Feedback Just For Doing Their Job! - Part 2

    13 juli 2026

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    The vast majority of things that happen in your organization are good. Otherwise your company would go out of business. But most managers think their job (and it's a part they hate) is to give negative feedback. They have it backwards. The road to be able to give negative feedback and have it be effective is through positive feedback. And we're putting too high a bar on what behaviors deserve feedback. Lees meer
  18. Give Positive Feedback Just For Doing Their Job! - Part 1

    6 juli 2026

    Afspelen
    The vast majority of things that happen in your organization are good. Otherwise your company would go out of business. But most managers think their job (and it's a part they hate) is to give negative feedback. They have it backwards. The road to be able to give negative feedback and have it be effective is through positive feedback. And we're putting too high a bar on what behaviors deserve feedback. Lees meer
  19. Sourcing And Your Bench

    29 juni 2026

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    If you have a good network, with some of those in your network on your bench, you can shorten your hiring process and increase the chances of a successful hire.

  20. How To Work With Competencies

    22 juni 2026

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    There's an organizational tool, almost always used by Human Resources, called competencies. Even though it's a fairly popular model for thinking about professional development, it's a terrible system we don't recommend. But if you have to use competencies, here's how. Lees meer
  21. Presenting Mistakes - Chapter 2 - Rigidity

    15 juni 2026

    Afspelen

    One of the most common presenting failures is being too rigid in one's preparation and delivery. If you're not well prepared, and therefore flexible, your rigidity can cause your message to not be persuasive.

  22. Company Change With A Promotion Is Unlikely - For Managers - Part 2

    8 juni 2026

    Afspelen

    Many professionals think that one way to keep their career moving upwards is to change companies. Unfortunately, this is a relatively rare occurrence.

  23. Company Change With A Promotion Is Unlikely - For Managers - Part 1

    1 juni 2026

    Afspelen

    Many professionals think that one way to keep their career moving upwards is to change companies. Unfortunately, this is a relatively rare occurrence.

  24. Teaching Your Directs How To Interview - Chapter 1 - Basics - Part 2

    25 mei 2026

    Afspelen

    The Manager Tools Interview Process recommends having your direct reports interview candidates who would become their peers. Here's how to teach your directs to be Effective Interviewers.

  25. Teaching Your Directs How To Interview - Chapter 1 - Basics - Part 1

    18 mei 2026

    Afspelen

    The Manager Tools Interview Process recommends having your direct reports interview candidates who would become their peers. Here's how to teach your directs to be Effective Interviewers.

  26. Presenting Failures - Chapter 1 - Front Of The Room Behaviors

    11 mei 2026

    Afspelen
    Too many managers, and the majority of execs, too, are TERRIBLE at presenting. But getting good at presenting is just like getting good at managing. Since everyone else is so terrible, all you have to do not be terrible. And that means doing a lot of small, simple things the right way. Lees meer
  27. Top 10 Hiring Mistakes - #6 - The Warm Body Problem

    4 mei 2026

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    There is a 3-Body Problem in Classical Mechanics. That one cannot be solved. But hiring managers are also afflicted with *The Warm Body Problem.* But this one is easily solved.

  28. Job Requirements - Beware The Ratchet!

    27 april 2026

    Afspelen

    You may not realize it, but your company makes it increasingly harder to find qualified candidates without intending to. How does it do that? With The Hiring Requirements Ratchet. Why does it do that? Because it can, and it has a short memory.

  29. Fill The Vacuum! - Communicate Your Vision - Chapter 1

    20 april 2026

    Afspelen

    If your people say they don't know what's going on strategically, or operationally, **it's your fault.** You can fill that void with your own vision and communications.

  30. Network Building - The St. Jude Rule

    13 april 2026

    Afspelen
    Do you know what it's like to lose a job? Get fired? Get laid off? If you don't, that's good. But more people who go through it wish more people who haven't did a better job of helping. When it happens to you, it's easy to feel lonely and afraid. St. Jude - the Patron Saint of Lost Causes - tells us what to do for those going through those hard times. Lees meer
  31. Building Peer Relationships - Part 2

    6 april 2026

    Afspelen

    When you're a manager, you're thinking of your team all the time. But remember you're a part of a team, too: your boss's team. You need to work on having good relationships with your peers so your boss can achieve her goals.

  32. Building Peer Relationships - Part 1

    30 maart 2026

    Afspelen

    When you're a manager, you're thinking of your team all the time. But remember you're a part of a team, too: your boss's team. You need to work on having good relationships with your peers so your boss can achieve her goals.

  33. Top Ten Hiring Mistakes - #7 - Being Swayed

    23 maart 2026

    Afspelen
    One of the most common mistakes of managers when hiring - it made our Top 10 list! - is being swayed by their directs into hiring someone that they weren't that impressed by. They always regret, they often write to us. Here's how to not fall prey to one of the most common hiring mistakes. Lees meer
  34. The Difference Between Line And Staff Leadership

    16 maart 2026

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    Managers today are constantly besieged by requests and demands from above their level. But just because someone is "above" you in the org chart doesn't mean they can easily task you and your team. Here's how to make that a little easier.

  35. Three Current Modern Management Scams - Part 2

    9 maart 2026

    Afspelen

    This cast serves as a compendium of the biggest management scams of the 21st century. We have covered these topics extensively. But we know there are close to 2,000 podcasts so they might be hard to find.

  36. Three Current Modern Management Scams - Part 1

    2 maart 2026

    Afspelen

    This cast serves as a compendium of the biggest management scams of the 21st century. We have covered these topics extensively. But we know there are close to 2,000 podcasts so they might be hard to find.

  37. Why Does HR Make It So Hard To Fire People? - Part 2

    23 februari 2026

    Afspelen
    For over half a century, managers have been complaining: "HR won't let me fire this guy." This myth - and yes it is a myth - is so common that experienced managers teach it to new managers, and it affects entire firms' performance management systems much for the worse. The reason so many managers can't fire people is not because they can't. It's because they don't want to do it the right way, and they want to blame HR. Lees meer
  38. Why Does HR Make It So Hard To Fire People? - Part 1

    16 februari 2026

    Afspelen
    For over half a century, managers have been complaining: "HR won't let me fire this guy." This myth - and yes it is a myth - is so common that experienced managers teach it to new managers, and it affects entire firms' performance management systems much for the worse. The reason so many managers can't fire people is not because they can't. It's because they don't want to do it the right way, and they want to blame HR. Lees meer
  39. How To Be A Positive Interviewer - Part 2

    9 februari 2026

    Afspelen
    Too many managers make the mistake of thinking they have to be a "tough" interviewer. They think that interviewing is adversarial. They think they need to apply pressure to see how candidates react. But in fact, positive interviewing is much more effective, both in terms of outcomes and in terms of offer acceptance rates. Lees meer
  40. How To Be A Positive Interviewer - Part 1

    2 februari 2026

    Afspelen
    Too many managers make the mistake of thinking they have to be a "tough" interviewer. They think that interviewing is adversarial. They think they need to apply pressure to see how candidates react. But in fact, positive interviewing is much more effective, both in terms of outcomes and in terms of offer acceptance rates. Lees meer
  41. Top 10 Hiring Mistakes - #8 - Unprepared - Part 2

    26 januari 2026

    Afspelen
    If you want managing to be easier, learn to hire better. We've been saying it for two decades now. We normally put out positive guidance, about what to DO. In this series of casts, though, we address common misconceptions and mistakes most managers make when hiring. This guidance is about lack of preparation, which is an epidemic among managers. You can't be good at hiring if you're not good at preparation. Lees meer
  42. Top 10 Hiring Mistakes - #8 - Unprepared - Part 1

    19 januari 2026

    Afspelen

    If you want managing to be easier, learn to hire

  43. Management Is An Organizational System

    12 januari 2026

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    One of the most common things professionals say about managing is that they have a personal 'style.' But does that make sense? Is it reasonable to expect that with all the systems organizations employ, they should leave out how to manage others?

  44. Development Plans Are Dumb (Hall of Fame Guidance)

    5 januari 2026

    Afspelen

    Development plans for directs are constantly talked about. You've read about them in the business news, especially for less experienced employees. They're recommended by HR. They don't work!

  45. Assumptive Goal Setting - HOF 2025

    29 december 2025

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    Our Hall of Fame guidance on how to think more creatively about annual planning goals.

  46. How to Set Annual Goals - HOF 2025

    22 december 2025

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    Our Hall Of Fame guidance on how to start setting annual goals, and why we do not like "SMART" goals.

  47. One On Ones - How Much Personal? (Hall of Fame Guidance)

    15 december 2025

    Afspelen

    Many managers are worried about talking about personal topics in One On Ones. They shouldn't be - it doesn't happen that often... and it's a sign of trust, too.

  48. My Boss Doesn't Support Company Guidance

    8 december 2025

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    A manager is always obligated to support the organization, even if he or she disagrees with what the organization is doing. But what happens when your boss doesn't do that? Here's what to do.

  49. Delivering the Performance Review - HOF 2025

    1 december 2025

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    Our Hall of Fame guidance on delivering a performance review.

  50. Preparing Performance Reviews - HOF 2025

    24 november 2025

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    Our Hall of Fame guidance on how to prepare for performance reviews.