Alle afleveringen
997 afleveringen, van nieuw naar oud
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Delivering the Performance Review - HOF 2024
25 november 2024
Our Hall of Fame guidance on delivering a performance review.
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Preparing Performance Reviews - HOF 2024
18 november 2024
This week, we're re-releasing one of our Hall of Fame casts on how to prepare performance reviews.
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How To Get Subordinate Managers To Do One On Ones - Part 1
11 november 2024
How To Get Subordinate Managers To Do One On Ones
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The Goal Of An Interview Is To Create A DECISION
4 november 2024
Our guidance on the reason for interviewing
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The Feedback Sandwich
28 oktober 2024
Our guidance on the Feedback Sandwich.
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"Is That What You Want” - Not Recommended
21 oktober 2024
Our guidance on using "Is that what you want?" in the Manager Tools Feedback Model.
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Celebrate Yellow Tasks - Part 2
14 oktober 2024
Part 2 of our guidance on how to change the ways you interact with your team when it comes to keeping work on time.
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Celebrate Yellow Tasks - Part 1
7 oktober 2024
Part 1 of our guidance on how to change the ways you interact with your team when it comes to keeping work on time.
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What If Your Direct Says No To Change?
30 september 2024
What happens when you ask a direct to change for the better and they say no? Are they resisting all changes now? Is there something going on you don’t know about? Are they going to be a problem going forward? Are they developing an attitude? Uh-oh.
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How To Respond To A Grievance - Part 4
23 september 2024
What happens when one of your directs, or even not a direct, files a grievance against you? How should you respond? What are the rules? What can you do, and what should you do, and how should you do it? It's a rare event for a Manager Tools manager, so the Christmas Rule applies. But we'll tell you here exactly what to do and how to respond. Lees meer
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How To Respond To A Grievance - Part 3
16 september 2024
What happens when one of your directs, or even not a direct, files a grievance against you? How should you respond? What are the rules? What can you do, and what should you do, and how should you do it? It's a rare event for a Manager Tools manager, so the Christmas Rule applies. But we'll tell you here exactly what to do and how to respond. Lees meer
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How To Respond To A Grievance - Part 2
9 september 2024
What happens when one of your directs, or even not a direct, files a grievance against you? How should you respond? What are the rules? What can you do, and what should you do, and how should you do it? It's a rare event for a Manager Tools manager, so the Christmas Rule applies. But we'll tell you here exactly what to do and how to respond. Lees meer
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How To Respond To A Grievance - Part 1
2 september 2024
What happens when one of your directs, or even not a direct, files a grievance against you? How should you respond? What are the rules? What can you do, and what should you do, and how should you do it? It's a rare event for a Manager Tools manager, so the Christmas Rule applies. But we'll tell you here exactly what to do and how to respond. Lees meer
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What Number Twos Do - And Why - Part 2
26 augustus 2024
To find the time to get your own work done, you've got to name a successor: a Number Two. You can be forgiven for thinking that Number Two's aren't really a thing, because so few managers use them. But the best do. And here's how they delegate to them, for both the Number Two's benefit, and for YOU. Lees meer
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What Number Twos Do - And Why - Part 1
19 augustus 2024
To find the time to get your own work done, you've got to name a successor: a Number Two. You can be forgiven for thinking that Number Two's aren't really a thing, because so few managers use them. But the best do. And here's how they delegate to them, for both the Number Two's benefit, and for YOU. Lees meer
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Top Ten Hiring Mistakes - #9 - Comparing Candidates
12 augustus 2024
Hiring is a critical skill for managers, and especially so for executives. And managers and executives have been making the same hiring mistakes for the past 30 years. Here's your rogue's gallery of hiring (which is separate from interviewing.)
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"You're Asking For The Wrong Thing"
5 augustus 2024
It's actually usually a good thing when directs ask for a promotion. Yes, some folks aren't ready, and some folks just want more money, or to make their resume look better for their career planning. But for the most part, people asking for promotions is good. Most managers don't think that, because when a direct asks for a promotion and isn't ready - and most are not - that means we managers have to have a "difficult conversation." We have to, "tell them they're not ready." But that's seeing the glass as half empty. The half full way to think of the conversation is simple: no direct who wants a promotion is assuming they won't get more responsibilities.. The right way to handle this conversation is to tell them that they're asking for the wrong thing - the promotion - rather than the right thing - more responsibilities. Lees meer
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Interviewing Is NOT A Two Way Street
29 juli 2024
The common wisdom these days says that "interviewing is a two-way street." In other words, the candidate is evaluating you and your company and your opportunity at the same time. Unfortunately, like most common wisdom - wisdom not being common - this is very bad advice! Candidates should not be trying to interview you while you are interviewing them. Here's what to do when they start asking questions. They'll get their chance to ask questions, but not just yet. Lees meer
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Manager Tools Delegation Model - Updated
22 juli 2024
Our updated guidance on the Manager Tools Delegation Model.
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Manager Tools Coaching Model - Updated - Part 3
15 juli 2024
Part 3 of our updated guidance on the Manager Tools Coaching Model.
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Manager Tools Coaching Model - Updated - Part 2
8 juli 2024
Part 2 of our updated guidance on the Manager Tools Coaching Model.
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Manager Tools Coaching Model - Updated - Part 1
1 juli 2024
Part 1 of our updated guidance on the Manager Tools Coaching Model.
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The Manager Tools Chatbot - Great Management Advice
24 juni 2024
Our founders, Mark Horstman and Michael Auzenne, introduce the Manager Tools chatbot and share features, development details, and benefits for professional individual contributors, managers, and executives.
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Rolling Out The Trinity - Updated - Part 3
17 juni 2024
Part 3 of our updated guidance on how to gradually implement The Manager Tools Management Trinity (One on Ones, Feedback, Coaching, and Delegation). When managers try to implement all the tools all at once it can end in disaster. Most of us can only learn one new significant skill at a time. And that goes for our directs, too: they're learning along with us. This process for implementation will ensure success in your roll out. Lees meer
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Rolling Out The Trinity - Updated - Part 2
10 juni 2024
Part 2 of our updated guidance on how to gradually implement The Manager Tools Management Trinity (One on Ones, Feedback, Coaching, and Delegation). When managers try to implement all the tools all at once it can end in disaster. Most of us can only learn one new significant skill at a time. And that goes for our directs, too: they're learning along with us. This process for implementation will ensure success in your roll out. Lees meer
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Rolling Out The Trinity - Updated - Part 1
3 juni 2024
Part 1 of our updated guidance on how to gradually implement The Manager Tools Management Trinity (One on Ones, Feedback, Coaching, and Delegation). When managers try to implement all the tools all at once it can end in disaster. Most of us can only learn one new significant skill at a time. And that goes for our directs, too: they're learning along with us. This process for implementation will ensure success in your roll out. Lees meer
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Manager Tools Feedback Model - Updated - Part 3
27 mei 2024
Part 3 of our guidance describing the most effective method of letting your directs know how they are performing: Feedback. Feedback shows someone the impact of their behavior, allowing them to change ineffective actions or continue doing things that help the team achieve its goals. Lees meer
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Manager Tools Feedback Model - Updated - Part 2
20 mei 2024
Part 2 of our guidance describing the most effective method of letting your directs know how they are performing: Feedback. Feedback shows someone the impact of their behavior, allowing them to change ineffective actions or continue doing things that help the team achieve its goals. Lees meer
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Manager Tools Feedback Model - Updated - Part 1
13 mei 2024
Part 1 of our guidance describing the most effective method of letting your directs know how they are performing: Feedback. Feedback shows someone the impact of their behavior, allowing them to change ineffective actions or continue doing things that help the team achieve its goals. Lees meer
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Manager Tools One On Ones - Updated - Part 3
6 mei 2024
Part 3 of our detailed guidance on how to conduct the most important "manager tool" we've ever known or seen: Manager Tools One On Ones. These meetings help managers build trust, the professional measurement that correlates better than any other with results and retention. Lees meer
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Manager Tools One On Ones - Updated - Part 2
29 april 2024
Part 2 of our detailed guidance on how to conduct the most important "manager tool" we've ever known or seen: Manager Tools One On Ones. These meetings help managers build trust, the professional measurement that correlates better than any other with results and retention. Lees meer
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Manager Tools One On Ones - Updated - Part 1
22 april 2024
Part 1 of our detailed guidance on how to conduct the most important "manager tool" we've ever known or seen: Manager Tools One On Ones. These meetings help managers build trust, the professional measurement that correlates better than any other with results and retention. Lees meer
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The Proactive Manager - Chapter 2 - Meetings - Part 2
15 april 2024
Part 2 of our chapter two guidance on meetings for the proactive manager.
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The Proactive Manager - Chapter 2 - Meetings - Part 1
8 april 2024
Part 1 of our chapter two guidance on meetings for the proactive manager.
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The Proactive Manager - Chapter 1 - Reporting - Part 2
1 april 2024
Part 2 of our chapter one guidance on reporting for the proactive manager.
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The Proactive Manager - Chapter 1 - Reporting - Part 1
25 maart 2024
Part 1 of our chapter one guidance on reporting for the proactive manager.
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How To Choose a Managerial Successor - Part 2
18 maart 2024
Part 2 of our guidance on how to choose a managerial successor.
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How To Choose a Managerial Successor - Part 1
11 maart 2024
Part 1 of our guidance on how to choose a managerial successor.
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The Power of Understanding In Relationships - Part 2
8 maart 2024
Part 2 of our guidance on what to do when we don't understand in relationships.
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Getting Chewed Out In Public
4 maart 2024
You're going to get chewed out by your boss in public. It happens. Don't do anything publicly.
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The Power of Understanding In Relationships - Part 1
1 maart 2024
Part 1 of our guidance on what to do when we don't understand in relationships.
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"My Directs Are Too Busy" - Part 2
26 februari 2024
Part 2 of our guidance on what to do when your directs tell you they are too busy.
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"My Directs Are Too Busy" - Part 1
19 februari 2024
Part 1 of our guidance on what to do when your directs tell you they are too busy.
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How To Handle A Sudden Demotion
12 februari 2024
Our guidance on how to handle a sudden demotion.
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Educate Your Directs On Performance Reviews Early - Part 2
5 februari 2024
Part 2 of our guidance on educating your directs on performance reviews early.
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Educate Your Directs On Performance Reviews Early - Part 1
29 januari 2024
Part 1 of our guidance on educating your directs on performance reviews early.
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Salary Discussions 2x2 Matrix Tool - Part 2
22 januari 2024
Part 2 of our guidance on the salary discussions 2x2 matrix tool.
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Salary Discussions 2x2 Matrix Tool - Part 1
15 januari 2024
Just because a direct’s performance is exceptional doesn’t mean that they deserve a raise, believe it or not. Employee performance is only half of the equation.
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Yes Or No Questions (YONKERS)
8 januari 2024
You're going to get asked yes or no questions, and there are only three effective answers. Anything else is unprofessional, and what might be interpreted as weak. There's a difference between asked, "How's the project" - Inevitably, "fine;" and, "Are you 100% green this week?' Better questions get better answers. And when a professional gets a better question, a better answer is the best answer. Lees meer
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Assumptive Goal Setting - HOF 2024
1 januari 2024
Our Hall of Fame guidance on how to think more creatively about annual planning goals.