Alle afleveringen
813 afleveringen, van nieuw naar oud
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114: How to Maintain Trust During Rumors, with Bonni Stachowiak
11 november 2013 · 43 min
Bonni Stachowiak: Teaching in Higher Ed
Bonni is the host of the Teaching in Higher Ed podcast, Dean of Teaching and Learning and Professor of Business and Management at Vanguard University, and my life partner. Prior to her academic career, she was a human resources consultant and executive officer for a publicly traded company. Bonni is the author of The Productive Online and Offline Professor: A Practical Guide*. Lees meerQuestion from Jay:
"I’m on the board of an organization that is run by two partners. One partner is really a people person. The other partner is more of a driver, all business, doesn’t like to fool around in the office. The challenge is one partner really pushes employees to the point where they almost want to quit and then the other partner has to come in and calm things down and smooth out the hard feelings. The drive partner is sometimes also blunt and driven with customers so the other partner has had to patch some things up and in other cases they have lost customers. What can I do?"
We mentioned Ram Charan's new book, Boards That Lead*
We also mentioned his recent interview with the HBR IdeaCast
Episode #89: The Value of the StrengthsFinder Assessment
Episode #90: How To Interpret Your StrengthsFinder ResultsQuestion from Monre: [AUDIO]
We mentioned Episode #59: Seven Principles for Leading People Older Than You
We mentioned the book Leadership and Self-Deception*Questions from Julie:
"How do you maintain loyalty and trust when rumors are circulating? How do you keep employees motivated In the face of cutbacks."
"How do you work with a boss that shows favoritism due to friendships outside the office?"
Discover More
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113: Four Practical Ways to Get Into Leadership
4 november 2013 · 37 min
Let’s say you want to get into leadership...where do you start? On this episode, how to start leading if you haven’t done it before. I begin with a question from a community member and detail four practical ways that you can get into leadership for the first time. Lees meer
Listener question from Scott
Leadership = vision, communication, motivation
A leader is someone with followers. We’ll talk more about this in a future show…
Follow someone for awhile
Solve a problem in the workplace
Volunteer in a non-profit
Design your own professional development planA brief note on why I produce this show
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112: Dale Carnegie Was Right About What to Do When You’re Wrong, with Bonni Stachowiak
28 oktober 2013 · 33 min
Bonni Stachowiak: Teaching in Higher Ed
Bonni is the host of the Teaching in Higher Ed podcast, Dean of Teaching and Learning and Professor of Business and Management at Vanguard University, and my life partner. Prior to her academic career, she was a human resources consultant and executive officer for a publicly traded company. Bonni is the author of The Productive Online and Offline Professor: A Practical Guide*. Lees meerWe all want to be right, but of course we are sometimes wrong. The advice from Dale Carnegie almost a century ago is as good today as it's ever been.
Dale Carnegie said almost 100 years ago in How To Win Friends and Influence People, “When you’re wrong, admit it quickly and emphatically.”
Four truths:
My truth
Your truth
Our shared truth
The actual truthThree benefits you get from admitting you are wrong:
You advance immediate progress on organizational goals
You drive future innovation and creativity
You inspire people to move forwardThe best marriages are not without conflict. The best teams and leaders and not without error.
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111: Wise Words That Can Help You Lead
21 oktober 2013 · 40 min
Once in awhile, someone says something cool that we take throughout our lives to help us lead. On this episode, wise words that can help you influence better. I share four stories that will help you lead more effectively. Lees meer
First story
Take small bits of wisdom from others and then, over time, make it your own.
Second story
Be humble enough to realize what you don't know and get advice from the experts.
Third story
When you or others have missed a feedback opportunity, acknowledge it and move forward the correct way.
Fourth story
Be willing to change directions for a few minutes to make someone's day.
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110: Five Ways to Scale Your Leadership, with Jim Lynch
14 oktober 2013 · 43 min
Guest: Jim Lynch Lees meer
Those of us who have responsibility to lead often find ourselves getting overwhelmed with all we need to do. On this episode, I welcome community member and experienced leader Jim Lynch to the show to discuss five sure-fire ways to scale your leadership.
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109: Seven Tools to Help You Do Your Best Work
7 oktober 2013 · 44 min
Technology is great, but only if it helps you work better. On this episode, I share 7 tools that I use and will help you get the most of our your time. I currently use them all daily in my work and I'm excited to share their benefits with you. Lees meer
My three criteria for selection these tools:
Cross-platform
Not apps/tools that you already know everything about
Clear business model
Frees time to invest doing the things you are best at
I currently use all of themHighrise (highrisehq.com)
The problem this solves: Trying to piece together everything someone has every told you in multiple places.
Far less complex than traditional CMSs
Manage relationships
Track conversations
Tag people for events, projects, etc.
Track details (birthdays, family names, etc.)
Integrates Twitter and LinkedIn
Basic task management
Tracks pending customer deals
Free plan up to 250 contacts / 30-day free trial
What will this help you do? Get stuff out of your head and manage lots of different relationships.Basecamp (basecamp.com)
The problem this solves: Re-doing the same work again and again and checking in to see if people have done stuff.
Project management tracking
Templates for projects
Integration with a team
No free version, but a 60-day free trial (no credit card), $20/monthTimeTrade (timetrade.com)
The problem this solves: Spending countless hours going back and forth with people on times to schedule with you.
You give TimeTrade calendar access (Outlook, Calendar, Google calendar) and it looks for free spots
You have a link and people can schedule and cancel automatically
Great for people who are outside your organization and don’t want to have any detailed access to your calendar
Appointments show up automatically in calendar and by email
One downside - you need to watch what is free in your calendar
Free version is available, but I use the $49/year versionLift (lift.do)
The problem this solves: Keeps you on track for the daily habits that are important to you.
Set habits i… -
108: How to Improve Your Writing, with Mignon Fogarty
30 september 2013 · 44 min
Mignon Fogarty: Grammar Girl
On this episode, how to improve your grammar and usage so you can communicate effectively in writing…and who better to teach us than Grammar Girl. Lees meerDo you remember what the raven is for?
Resources from Grammar Girl
Merriam-Webster's Dictionary
Dictionary.com
Garner's Modern American Usage [affiliate link]
Google Books Ngram
The Grammar Devotional [affiliate link]
Quick and Dirty Tips for Better Writing [affiliate link]Discover More
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107: Three Steps to Soliciting Feedback, with Tom Henschel
23 september 2013 · 42 min
Tom Henschel: The Look & Sound of Leadership
Many of us are told time and time again in our careers that we should be asking for feedback from the people we work with and manage. However, a lot of us mess it up. On today’s show, 3 steps to soliciting feedback from Tom Henschel, executive coach and host of The Look & Sound of Leadership podcast.
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106: How to Create Your Personal Networking Plan, with John Corcoran
16 september 2013 · 41 min
John Corcoran: How To Create Your Personal Networking Plan
Key Points Lees meerYou're the average of the five people you spend the most time with.
Identify 50 people you want to build relationships with.
The most meaningful relationships get beyond industry talking points and connect with someone at a personal level.Discover More
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105: How to Find a Mentor
9 september 2013 · 40 min
In Greek mythology, Mentor was a friend of Odysseus and was placed in charge of his son Telemachus when Odysseus left for war. Lees meer
Merriam-Webster's dictionary calls a mentor, "A trusted counselor or guide."
What do you want to get from mentoring?
Probably what you aren’t good at (or at least not yet)
Plus, it's something that's important for you to get better atAdvance planning
Who do you know who's good at that?
Are there multiple people?
You don't have to know them today
Your greatest mentors will never expect anything
Identify specifically how someone can help and begin there
Make a mind map of the people who could help
Create a board of directorsGetting Started
Start off with a specific question
Know that not everyone will respond or won’t be willing to help
Wait on asking someone to “be a mentor”Everyone has a different context for this
It could seem like a huge commitment
It's awkward if they don't want to make that committmentFind a way to connect regularly
This is where proximity and formal programs can help
Make a point to connect regularly
It’s great to be influenced by those that you don’t speak with regularly, but find people you will seeBe willing to ask for help
Get out of the “asking for help is a weakness” mentality
What’s something in front of you right now that a new perspective would be helpful with? My challenge to you is to go out and identify a person and approach them with a specific question and ask advice. Remember, you don’t have to take the advice. If they don’t respond, identify a second person.
Past shows that might also be helpful to you on the topic of mentoring:
Episode #61: How to Start A Mentoring Program with guest Stella Cowan
Episode #63: Practical Advice for Mentoring with guest Kurt AllebachDiscover More
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104: How to Maintain Control When Completely Overwhelmed
2 september 2013 · 36 min
It’s a busy time of the year for many of us and perhaps you’re struggling with overwhelm recently and#8211; or maybe you feel out of control already. On today’s show, you’ll discover how to maintain control when completely overwhelmed.
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103: Sin by Silence, with Olivia Klaus
26 augustus 2013 · 48 min
Olivia Klaus: Sin By Silence Lees meer
Inside the California Institution for Women, the first inmate initiated and led group in U.S. prison history, shatters the misconceptions of domestic violence.
Convicted Women Against Abuse (CWAA) was created in 1989 to help women inside prison break the silence about abuse and learn more about what they needed to do to help others stop the cycle of violence.
Director Olivia Klaus joins me to discuss how she influenced social change throughout the State of California through her film, Sin by Silence.
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102: Seven Things to Ask the People You’re Managing, with Bonni Stachowiak
19 augustus 2013 · 35 min
Bonni Stachowiak: Teaching in Higher Ed
Bonni is the host of the Teaching in Higher Ed podcast, Dean of Teaching and Learning and Professor of Business and Management at Vanguard University, and my life partner. Prior to her academic career, she was a human resources consultant and executive officer for a publicly traded company. Bonni is the author of The Productive Online and Offline Professor: A Practical Guide*. Lees meerAre you taking on a role as a new manager? Do you know what to say in your first conversations with members of the team? Many new managers recognize the importance of early conversation with the people they will manage, but they don’t always know how to start those conversations. In this episode, I welcome back Bonni to review the seven questions to ask the people you’ll be managing.
How did you come to work here?
Tell me what you do for the team?
What’s working on the team? What isn’t?
How does this job fit (or not) into your career objectives?
What keeps you busy outside of work? (And ask it exactly that way).
What advice do you have for me on how to best work with you?
If I ever have an issue with something you’re doing, what’s the best way to tell you?Discover More
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101: How to Get the Most from LinkedIn, with Donna Schilder
12 augustus 2013 · 48 min
Donna Schilder: Executive & Career Coach
Do you have a LinkedIn profile? Is it up to date? Do you get any benefit from it? If not, on today’s show you’ll learn how to get the most from LinkedIn to help you network, build your brand, and influence the world. I welcome back Donna Schilder to share her expertise on LinkedIn to help us maximize the use of this network. Lees meerReach out to Donna and her coaching team directly at (562) 685-5032.
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100: How This Show Has Helped Our Listeners, with Bonni Stachowiak
5 augustus 2013 · 1 uur 5 min
Bonni Stachowiak: Teaching in Higher Ed
Bonni is the host of the Teaching in Higher Ed podcast, Dean of Teaching and Learning and Professor of Business and Management at Vanguard University, and my life partner. Prior to her academic career, she was a human resources consultant and executive officer for a publicly traded company. Bonni is the author of The Productive Online and Offline Professor: A Practical Guide*. Lees meerIt’s the two year anniversary of the show! On this episode, I turn the microphone to you and share how the community has benefitted from this show over 100 episodes. If you’re checking out the show for the first time, it’s also a great way to discover which past episodes have been most valuable to others.
Thank you to the following community members for your contribution to this show:
Ben Krueger
Episode 98: Five Rules For Your New Leadership Role
42 Rules for Your New Leadership Role by Pam Fox RollinOliver Pelayo
Episode 70: How 3 Words Can Drive Your Development This Year
Steve Chase
Three Ways To Handle a Sudden Change of Plans
Episode 44: Susan Cain on The Power of Introverts
Quiet: The Power of Introverts in a Word That Can’t Stop TalkingDebB Bixler
Episode 42: How To Gain Insight Into Personality
Also see episodes 43, 44, 45, 46, & 47
Episode 89: The Value of the StrengthsFinder Assessment
Episode 90: How to Interpret Your StrengthsFinder ResultsRick Gray
Episode 55: How to Lead in a Crisis
Bhaskar Natarajan
Duke Whitman
Hakim Laukkoski
Episode 91: Mark Goulston on How to Listen When Someone Is Venting
Real Influence: Persuade Without Pushing and Gain Without Giving In by Mark Goulston and John UllmenCarolye Asfahl
Episode 79: Benefits You Get From A Recognition Program
Episode 80: Ten Steps To Create A Recognition ProgramKirk Morrison
Suzie Farthing
Episode 76: How To Handle People Who Smell
Dave’s appearance on One Love for Nurses Episode 19: How To Influence Without AuthorityTiago Mota Miranda
Episode 2: How To Sta…
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99: Succeeding Through Unexpected Change, with Nancy Santarelli
29 juli 2013 · 33 min
Nancy Santarelli: Dale Carnegie
One of the most common times that we seek to reinvent ourselves in during a time of great change. While we all like to control change, we also know that sometimes big change comes when we least expect it. Today I welcome colleague and friend Nancy Santarelli from Dale Carnegie of Southern Los Angeles to share her she has navigating major changes in her career in the past decade. Lees meerDiscover More
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98: Five Rules for Your New Leadership Role, with Pam Fox Rollin
22 juli 2013 · 47 min
Pam Fox Rollin: 42 Rules For Your New Leadership Role
Author, 42 Rules For Your New Leadership Role
Principal & Executive Coach, IdeaShape Lees meerDiscover More
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97: Three Ways to Reinvent Your Career, with Donna Schilder
15 juli 2013 · 45 min
Donna Schilder: Executive & Career Coach
I received a lot of notes recently from community members who are using the term “reinventing themselves” to describe their current career activities. Many of us reach points in our careers where we decide to look inward to determine if we're on the path that's right for us. In this show, I speak with Donna Schilder, an expert career coach, on three things that you can get more clarity on how to reinvent your career. Lees meerAccess Donna’s Desired Work Characteristics Assessment and reach out to Donna and her coaching team directly at (562) 685-5032.
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96: How to Get Buy-In for a New Initiative, with Christina Kull Martens
8 juli 2013 · 44 min
Christina Kull Martens: Northrop Grumman Lees meer
Most of us will either ask to or be called upon to roll out a new initiative sometime in our careers. My guest Christina Kull Martens and her team successfully launched the greeNG initiative at the Northrop Grumman Corporation. On this episode, you’ll learn how they did it.
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95: Ten Ways to Reduce Distractions and Be More Productive, with Lynn Coffman and Michael Valentine
1 juli 2013 · 45 min
Lynn Coffman and Michael Valentine: Coffman Valentine & Associates
The more successful we become, the more likely we will get distracted by other people and priorities. Every effective leader learns how to manage distractions so they can be more productive. Lynn and Michael bring their expertise to help us discover 10 things we can do to become more productive. Lees meerTo a knowledge worker, productivity means effectiveness. It’s time to shed the idea that creative, innovative, and evolving work fits neatly into a tightly controlled assembly lined approach. Today’s work is collaborative, often iterative and needs coordination in real time in order to meet the demands of the market. It is fast paced, ever evolving and 24/7/365. Now it’s about doing the right work at the right time in the best way. Are you overwhelmed yet?
With so many things pulling you in multiple and competing directions, it is critical to develop focus. It’s easier said than done, but here are 10 practical ways to eliminate distractions and really focus on getting the outcomes your business and you must deliver.
Turn off self-interrupting technologies. Silence the ding of email/text/IM/Social media notifications.
Corral your communications. Email is not the only communication channel in town. Know what channels are available to you and use the best tool for the job. For example, email is great for handing off information that is not time sensitive. A phone call is better for developing a relationship and understanding. A live meeting may be better for decision making and consensus building.
Use space as a tool. Everyone needs a place to do focus work. Close your office door. Go to another location - on or off- site. In an open office environment, put on headphones to indicate you are not to be disturbed.
Close loops. Once you start a task, take it through to a natural conclusion. If you open an email, read it, decide what to do with it and do it. If a project is closed, write the after action report a… -
94: What to Do When Managing Without Authority
24 juni 2013 · 28 min
You simply can’t manage without the appropriate amount of authority. In this show, I walk you through six things you can do if you find yourself in this situation. In addition, this is a good check-point for ourselves as leaders to ensure we aren’t putting others into this situation. Lees meer
The most important thing to know? You can’t manage without authority.
1. What’s likely the scenario?
Poor communication?
Organizational politics?
Discomfort area of the leader?
Is it you? Do you really need authority in this area?2. Watch and record what happens (or anticipate what could happen).
3. Connect your objectives and evidence to the bottom-line or organizational mission
Almost always there is a cost factor
What does it keep you from being able to do?
Speaks to the logical minds of many leaders (task-oriented, people-oriented)4. Make the request
Be clear on the problem you are trying to solve and what you need
Have a plan (timeline, steps, etc.)
Show evidence that you have a plan
Be prepared to get something different than you asked for - and ask yourself if it still solves the problem?5. If necessary, ask to be removed from that project/responsibility
6. If all else fails, find a new position or employer
Here’s a quick check-in for all of us: Are we putting anyone into this situation right now?
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93: How to Lead in a Professional Practice, with Gary Takacs
17 juni 2013 · 46 min
Gary Takacs: The Thriving Dentist
Gary Takacs has been helping dentists become better business leaders for virtually his entire career. He is an expert in professional practice management and helps dentists to learn how to grow and develop their business and leadership skills so they can better serve patients and grow their practices. Gary is also the host of The Thriving Dentist podcast.
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92: How to Tap Into Wisdom, with Barry Schwartz
10 juni 2013 · 34 min
Barry Schwartz: Practial Wisdom
Leadership is often most challenging when the path forward is not clear. In this week’s episode, I talk withcBarry Schwartz, author of the book Practical Wisdom: The Right Way To Do the Right Thing to help us discover how we can make better decisions as leaders. Lees meerHere are Barry’s TED Talks:
Our Loss Of Wisdom
Using Our Practical Wisdom
The Paradox Of ChoiceBarry also mentioned the book The Blessing Of A Skinned Knee by Wendy Mogel
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91: How to Listen When Someone Is Venting, with Mark Goulston
3 juni 2013 · 35 min
Mark Goulston: Real Influence Lees meer
Check out Mark’s article on this same topic on the Harvard Business Review blog
Three three-step process that Mark recommended:
1. What are you most frustrated about?
2. What are you most angry about?
3. What are you really worried about?Here are links to Mark’s books:
Real Influence: Persuade Without Pushing and Gain Without Giving In
Just ListenDiscover More
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90: How to Interpret Your StrengthsFinder Results, with Steve Dosier
27 mei 2013 · 38 min
Steve Dosier: Blue Star Intel Lees meer
On episode #89, I welcomed Steve Dosier, a StrengthsFinder expert formerly of Gallup and now with Blue Star Intel, to teach us about the history of CliftonStrengths (formerly StrengthsFinder). This week, he takes Bonni and I through our StrengthsFinder 2.0 results so you can learn more about the value of utilizing your CliftonStrengths report.
Questions Steve asked of us:
Individual Questions
How closely do you feel your Top–5 Strengths match you?
What do you agree strongly with?
Are there any areas that don’t quite sound like you?Relationship Questions
What Strengths do you feel you both connect upon and why?
What Strengths do you find complimentary to your own and why?
How do you leverage each other’s Strengths to get the best from each other? (You get the best of me when…)
I feel this Strength helps me provide a unique contribution to our relationship… (My contribution to this relationship is….)
Now that you know each other’s Strengths as defined by the Clifton StrengthsFinder Report, what do you better understand and appreciate about each other? (Was there a point of conflict or disagreement that StrengthsFinder has helped you better understand and manage?)Bonni’s Strengths:
Relator
Achiever
Connectedness
Futuristic
StrategicDave’s Strengths (link to Dave’s report):
Futuristic
Relator
Intellection
Learner
ResponsibilityDiscover More
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89: The Value of the StrengthsFinder Assessment, with Steve Dosier
20 mei 2013 · 34 min
Steve Dosier: Blue Star Intel Lees meer
CliftonStrengths (formerly StrengthsFinder) is one of the most popular instruments utilized in corporate training and coaching programs. In this episode, I welcome Steve Dosier, a StrengthsFinder expert formerly of Gallup and now with Blue Star Intel, to teach us about the history of CliftonStrengths (formerly StrengthsFinder) and help us discover how we can get the most value from the CliftonStrengths assessment.
Here are some of the resources we discussed during the show:
StrengthsFinder 2.0 book* (a code is included in this book for the instrument)
Now Discover Your Strengths* (also includes assessment)
Living with Your Strengths book (also includes assessment)
StrengthsFinder training for individuals and teams* (use code CFL10 for a 10% tuition discount)
You can purchase a code ala carte to take the StrengthsFinder assessment at this link without purchasing the book.Discover More
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88: Creating Meaning and Significance, with Bonni Stachowiak
13 mei 2013 · 33 min
Bonni Stachowiak: Teaching in Higher Ed
Bonni is the host of the Teaching in Higher Ed podcast, Dean of Teaching and Learning and Professor of Business and Management at Vanguard University, and my life partner. Prior to her academic career, she was a human resources consultant and executive officer for a publicly traded company. Bonni is the author of The Productive Online and Offline Professor: A Practical Guide*. Lees meerWhat does a life plan give you?
Clarity around what is important
The ability to better manage priorities and balance your time
Better sense of what to say no to…
More of a sense that you are truly living"Contrary to popular belief, great things almost never happen by accident. Great accomplishments are planned. Sadly, much of the planning we do goes into accomplishments that leave us feeling empty in the end." -Donald Miller
How to phrase a goal:
SMART goals
Careful of negatively-focused goals, such as I want to lose weight...
Focus on what you will gain (as in what will the benefit be…)Increase the likelihood of following through on goals
Put them somewhere where you'll see them
Track your progress along the way
Share them with others
Create an ideal week that aligns with your life plan and your goals
See Michael Hyatt's book on Creating Your Personal Life PlanOther resources we mentioned:
Remember the Milk
Hope for the FlowersDiscover More
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87: How to Lead Virtually, with Loren Kousaie
6 mei 2013 · 29 min
Loren Kousaie: Microsoft Lees meer
Almost everyone who leads is doing more influencing of people through technology. Many of us are even working remotely or managing others who work remotely. In this episode, I welcome Loren Kousaie from Microsoft to speak about his extensive experience in leading people virtually over the years - and to offer us suggestions and what we can do better when communicating and leading from a distance.
Here are the questions I asked of Loren:
Tell me about your role at Microsoft and how you're physically spaced from your team.
What's a typical day like for you? Also, what kind of tools are you using to connect with your team?
What is different about leading people working virtually than leading in other venues?
How do you set expectations with your team about what a remote relationship with you will be like?
When you started leading virtually, what was the biggest mind shift you had to make?
What would you like to have known about leading virtually that you didn't when you started?
Leadership can be lonely. Leading virtually can be even lonelier - what do you do to stay in community with others, either professionally or personally?
What's a discovery you've made about yourself along the way that's contributed to your success?“In order to arrive at what you do not know
You must go by a way which is the way of ignorance.
In order to possess what you do not possess
You must go by the way of dispossession.
In order to arrive at what you are not
You must go through the way in which you are not.
And what you do not know is the only thing you know
And what you own is what you do not own
And where you are is where you are not.” -T.S. EliotDiscover More
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86: How to Hire Smart, with Bonni Stachowiak
29 april 2013 · 31 min
Bonni Stachowiak: Teaching in Higher Ed
Bonni is the host of the Teaching in Higher Ed podcast, Dean of Teaching and Learning and Professor of Business and Management at Vanguard University, and my life partner. Prior to her academic career, she was a human resources consultant and executive officer for a publicly traded company. Bonni is the author of The Productive Online and Offline Professor: A Practical Guide*. Lees meerVirtually all leaders in organizations are called upon to manage (or at least be part of) the hiring process. In this episode, Bonni and I look at some common mistakes made in the hiring process and some straightforward things you can do to get better results in your hiring decisions.
Common Failures in the Hiring Process:
1. Testing for interview skills instead of what it will take to do the job well
Utilize behavioral interview questions
Test for skills instead of only considering interview responses
Book recommendation: Hiring Smart! by Pierre Mornell2. Falling victim to the halo effect
Sometimes one positive thing inappropriately interferes with our perceptions
Define your criteria in advance of meeting with candidates
Use multiple data points3. Missing small clues along the way
Have a multi-step process and track the individual's progress through it
4. Forgetting that the very best candidates are interviewing you as much as you are interviewing them
Look at your process from an outsider's perspective
5. Not leveraging technology
Leverage services that will help you connect with candidates
Remember the hidden job marketA mentioned a brief note about episode #85
Discover More
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85: Ten Ways to Pick Yourself Up When You’re Beaten Down
22 april 2013 · 41 min
When we get beaten down, it's important for us to take actions that will pick us back up. In this episode, I suggest ten things that you can do to pick yourself up after a difficult day, week, or month. If you are feeling beaten down right now, I challenge you to take action on at least one of these suggestions. Lees meer
1) Find something to be in awe of…preferably something you had something to do with
2) Call the Leena in your life
Beware of people who want to fix you
Beware of people who don't listen to you when you have a bad day.
Find the people that will stop and listen3) Help somebody who can do nothing for you
The real test of a person's character is to watch how they treat someone who can do nothing for them.
Mother Theresa was a powerful example
“The opposite of faith is not doubt, it’s certainty." -Anne Lamott
Who could you help?4) Get outdoors
5) Read three pages of How To Stop Worrying and Start Living
How to banish boredom
What makes you tired and what you can do about it
How to add one hour a day to your waking life6) Teach people how to help you
7) Spend time with a small child
Our son at church
Our son at Toys 'R Us8) Get perspective to center you
Great example: It Gets Better Project
Find people who've walked down your path. "Ahead of you, with you, and behind you."9) Remember the Garth Brooks song, "Unanswered Prayers"
Sometimes I thank God for unanswered prayers
Remember when you're talkin' to the man upstairs
That just because he doesn't answer doesn't mean he don't care
Some of God's greatest gifts are unanswered prayers.10) Have More Get Tos Than Got Tos
The secret to happiness? Have more get tos than go tos.
A word of warning…the above won't be enough if you are clinically depressed. Talk to your doctor and see a counselor or therapist if you need more help.
Also...you'll forgot all of this the moment you get beaten down. That's the time to come back to this episode.
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84: The Surprising Truth About Influencing Others, with Daniel Pink
15 april 2013 · 29 min
Daniel Pink: To Sell is Human
Daniel Pink is the author of several bestselling books on the changing world of work. He recently released his newest book, To Sell Is Human, which is also now a bestseller. In this episode, Daniel joins me to speak about his new book, to tell us what's changed about sales, and to explain why we're all in sales now...even leaders. Lees meerHere are the questions I asked of Daniel:
You make a strong case in the book is that sales has changed. What's changed?
Most people I know assume that the best salespeople are extroverts. The research you've cited in your book says no. Why not?
The use of sales scripts has been rampant in developing salespeople. You call sales scripts into question a bit in this book - so what can leaders and organizations do differently to develop their sales teams?
You use the term "non-sales selling" to describe what a majority of us do in our work almost every day. One area your highlight is email subject lines. Why is the subject line so important and how does in matter in moving people?
Community member question from Josh: What are some ways to dispel the stereotypical salesperson view so you can move onto effective selling and marketing?
Community member question from Eveliina: What are the most important characteristics of a leader?
Community member question from Jackie: From Peter Drucker....what do you want to be remembered for?
What's a discovery you've made about yourself along the way that's contributed to your success?Discover More
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83: Seven Ways to Stop and Think
8 april 2013 · 43 min
7 Ways To Stop and Think Lees meer
Jeff Weiner, the CEO of LinkedIn, posted an article this past week titled The Importance of Scheduling Nothing. Here are seven ways that you can also stop and think:
1) Stop telling yourself the lie that next week/month/year will be better
2) Book time to think each day, especially if you are a scheduler
Dedicate time each day to think
If you really want to discover what's important to you, check your calendar and your bank account
Check out this advice from Ursula Barnes, the CEO of Xerox3) Brainstorm with yourself before brainstorming with others
Check out the interview with Leigh Thompson on the most recent HBR Ideacast highlighting the truth about creative teams
4) Turn things off
Turn off the phone and email
Here's a recent New York Times article citing research on the importance of freeing our brains5) Write stuff down
Check out David Allen's book Getting Things Done
Michael Hyatt produced a podcast on the Lost Art of Note-Taking on episode #47 of his show, This Is Your Life
I use the Moleskine notebook for Evernote for all my note-taking...but it's more important you have and use a system, than what the system is6) Put things into "later" buckets
I do this most actively for physical mail, bills, and online articles
I use Pocket to save things to read later
I use Buffer to queue posts to my social networks7) Start saying no to more
Start with something small
Are you getting at least as much as your are giving? (financial, enjoyment, love, contribution to the world)
I've left some professional organizations where the above wasn't the caseBonus) Eliminate choices that may seem sacred
Get rid of TV?
Do you need to always be tied into the internet?This week, I'm taking 15 minutes every day to stop and think...please join me. Connect online to discuss your results!
Thank you to Carmel Purdey, Mad Oo, MIchael Oneski, and Emad Aladawee for either liking our page on Facebook, following me on Google+, or following me on…
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82: How to Attract and Grow an Online Network, with Lynette Young
1 april 2013 · 40 min
Lynette Young: Google+ for Small Businesses
Virtually everyone wants to build their professional network, but few people are truly effective at doing it in person - and many believe it's ever more challenging online. On this episode, I welcome Lynette Young from Purple Stripe Productions and author of the book Google+ for Small Businesses. Over 1.5 million people follow Lynette online, so she brings a lot of credibility and experience to those of us who want to engage online more effectively. Lees meerPlease note that since this episode originally aired, Google has permanently sunsetted the Google+ social media network.
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81: Why Personal Leadership Is Great Business, with Jamie Welsh
25 maart 2013 · 42 min
Jamie Welsh: Red Willow Group Lees meer
When any of us are seeking better results, our first inclination is often to explore how we can change others. In reality, one of the best changes we can make is to first look at ourselves. In this episode, I welcome Jamie Welsh from Red Willow Group to explain how she coaches business leaders to look inward first when there are trying to create outward results.
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80: Ten Steps to Create a Recognition Program, with Michelle Smith
18 maart 2013 · 39 min
Michelle Smith: O.C. Tanner
Vice President, Business Development for O.C. Tanner Lees meerThe 10 steps we discuss:
Strategic planning
Understand your audience
Fact finding
Program structure
Communication
Type of awards
Budget
Measurement
Tracking
AnalysisDiscover More
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79: The Benefits You Get From a Recognition Program, with Michelle Smith
11 maart 2013 · 37 min
Michelle Smith: O.C. Tanner
Vice President, Business Development for O.C. Tanner Lees meerDiscover More
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78: How to Control Worry, with Bonni Stachowiak
4 maart 2013 · 29 min
Bonni Stachowiak: Teaching in Higher Ed
Bonni is the host of the Teaching in Higher Ed podcast, Dean of Teaching and Learning and Professor of Business and Management at Vanguard University, and my life partner. Prior to her academic career, she was a human resources consultant and executive officer for a publicly traded company. Bonni is the author of The Productive Online and Offline Professor: A Practical Guide*.
Towards the end of his life, Mark Twain famously said, "I'm an old man and I've known many troubles, most of which never happened." Like Twain, many of us find ourselves captivated by worry on a regular basis. In this episode, we'll take a look at this human reality and some of the things that each of us can do to better control worry, both professional and personally. Lees meerMake a decision that it's OK to worry once in awhile
Take Dale Carnegie's advice of "What's the worst that can happen?"
Get out of your own box and focus on serving others rather than worrying about ourselves
Address challenges proactively - when there is trouble, take action!
Live in day-tight compartmentsSome of the books we mentioned on this episode are:
How to Stop Worrying and Start Living by Dale Carnegie
Feel the Fear and Do It Anyway by Susan Jeffers
Getting Things Done by David AllenDiscover More
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77: Leading with Purpose, with Heather Backstrom
25 februari 2013 · 35 min
Heather Backstrom: Executive Coach Lees meer
Some people live about 90 years. Some people live one year, 90 times. Which one are you and how does it affect your leadership of others and yourself? In this episode, my guest Heather Backstrom and I discuss the topic of purpose and how clarity of purpose can help us be more effective leaders and have more balanced and fulfilled lives.
Not clear on your values? My one-page values exercise is available at this link.
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76: How to Handle People Who Smell, with Jacquelyn Thorp
18 februari 2013 · 28 min
Jacquelyn Thorp: Train Me Today
Sometimes things show up in the workspace that we don't want and didn't anticipate. In this episode, my guest Jacquelyn Thorp and I discuss what to do when someone on your team smells and is causing issues for colleagues. Jacquelyn brings her experience from handling this situation many times to help us address this proactively. Lees meerDiscover More
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75: Are You Making These Mistakes When Pitching an Idea?
11 februari 2013 · 22 min
Bringing smart ideas to the table isn't enough; we also need to be able to sell those ideas. The best idea communicated poorly will fare much worse than a mediocre idea communicated well. In this episode, I'll examine what you can do to help your ideas take off. Lees meer
Six mistakes you may be making when pitching a great idea:
1) Neglecting to interact with the people who are impacted most by your idea.
2) Ignoring people who could help you.
3) Spending too much time on the unimportant details.
4) Assuming the "pitch" is the decision point.
5) Failing to strategize how to work around obstacles.
6) Hesitating on bad news.
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74: Communication in a Family Business, with JoAnne Norton
4 februari 2013 · 35 min
JoAnne Norton: Family Business Consulting Group
Family businesses account for 60% of all jobs in the United States and 98% of all companies elsewhere. The dynamics of family business are unique and communication becomes even more critical. In this episode, I interview family business consultant JoAnne Norton of the Family Business Consulting Group on how family business can prosper from one generation to the next with effective communication.
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73: The Secret to Success at Conferences, with Charles Max Wood
28 januari 2013 · 37 min
Charles Max Wood
As our careers grow, we get more and more opportunities to attend conferences. Most people fail to maximize what they can gain from a conference. In this episode, I interview experienced conference-goer and speaker Charles Max Wood of Ruby Rogues and Javascript Jabber on how he maximizes the value he gets from conferences. Lees meerDiscover More
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72: How to Talk to People on Their Birthdays, with Bonni Stachowiak
21 januari 2013 · 24 min
Bonni Stachowiak: Teaching in Higher Ed
Bonni is the host of the Teaching in Higher Ed podcast, Dean of Teaching and Learning and Professor of Business and Management at Vanguard University, and my life partner. Prior to her academic career, she was a human resources consultant and executive officer for a publicly traded company. Bonni is the author of The Productive Online and Offline Professor: A Practical Guide*. Lees meerWhere people go wrong on birthdays and other important occasions:
Many of have defaulted to no more than "HBD" on Facebook or other social media
Some people even send birthday cards and just sign their names (gasp!)
We've lost the personal touch
I ever get robocalls now on my birthdayHow you can be better
Have something to remind you (but not automated to send to the other party)
Avoid the obligatory stuff you do because you feel like you have to
Focus on the people who are close to you first and spend more time engaging with them on special days
Instead of a "happy birthday," how about sharing why you are grateful that that person showed up in your life
I record a brief audio greeting for special people in my life to share why I'm grateful for them
Whatever you do, make the personal connection...and do it sincerelyDiscover More
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71: Why We Are Stubborn and How to Fix It, with Bonni Stachowiak
14 januari 2013 · 30 min
Bonni Stachowiak: Teaching in Higher Ed
Bonni is the host of the Teaching in Higher Ed podcast, Dean of Teaching and Learning and Professor of Business and Management at Vanguard University, and my life partner. Prior to her academic career, she was a human resources consultant and executive officer for a publicly traded company. Bonni is the author of The Productive Online and Offline Professor: A Practical Guide*. Lees meerWe discuss a few examples of stubbornness showing up in our work and lives.
Some of the reasons that we fall into a pattern of being stubborn:
1) We are perceived as experts in our field or topic (or we've convinced ourselves of this) and it simply doesn't occur to us that we might be wrong about anything related to it.
2) We decided that we know enough about the situation, topic, or problem already and refuse to put in effort to discover more.
3) We need to fight every batte instead of carefully choosing them.
4) We miss the grey areas with people that make each situation unique and worthy of different types of responses from us.
How We Can Work To Fix It:
1) Let's examine how we react or respond when people bring us new ideas, suggestions, or changes - we can notice this ourselves, solicit feedback, or do assessment work. Either way, its important to become aware of our own patterns and tendencies.
2) We need to decide what shift (if any) is important for us to avoid stubbornness. For Dave, this shift is spending more time listening and less time explaining.
3) Find a way to hold yourself accountable for the results you want. If we're not holding ourselves accountable in some way, then we don't have sustainable change.
4) Find a shared truth (not just my truth or your truth - but a truth we can hold together).
5) Surround yourself with people who support you - Dave mentions how Bonni has been a big support in this way.
Books We Mentioned:
Getting to Yes by Fisher and Ury
Getting Past No by Ury
Difficult Conversations by Stone, Patton, He… -
70: Three Words to Drive Your Development
7 januari 2013 · 26 min
The New Year is a natural time to think about renewal and how to be more effective as a leader. However, some of the typical things many of us do with New Year's resolutions often end in failure - 88% of the time, according to one study. I look at how three words can help you set the stage for your development actions this year. Lees meer
I discuss how running a marathon helped me understand why so many of us have a hard time tackling so many goals at once.
The problem with resolutions:
A study by Richard Wiesman in the UK followed 3,000 people for a year and determined that only 12% of people actually fulfill their New Year's resolutions
Intention is easy - but putting the time into action is hard
We are going to hit obstacles we don't anticipate
We we bit off more than we can chew, our systems can crumble. I talk about how I made this mistake a bit last year in my planning (see episode #23) and why I tried to do too much all at once.What works better:
Reflect on the past year.
Ask yourself: What did I do well last year? Where did I fall short?
Ask people around you the same questions - talk to people you trust
Look at assessments, 360s, performance reviews
Examine patterns you are seeing with your team or group of people you lead - it get magnifiedWhat are the general themes that emerge of what you want to do differently?
One example for me - interaction with others and social media
Find three words that can meet it
My three: Show Up, Flexibility, and Collaboration
Start with one goal that will lead you thereCommunicate it:
Have your 3 words visible
Share your words with others
Ask others to give feedback/coaching on this
This is an effective way to connect with your team as well, as it's simple for people to remember your goalsI'd love to hear your 3 - and also I'd love to hear what works for you in your self-development at the beginning of a year.
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69: How to Get It All Done, Even in the Midst of Chaos
24 december 2012 · 36 min
All of us are trying to be effective while handling some level of chaos, yet some are more efficient in getting it all done than others. Dave responds to a listener question and gives suggestions for how to get it all done when the reason you aren't getting it done is because you have too much on your plate. Lees meer
1) Figure out what you need to do exclusively, that no one else can do
Look at the last really full week you had...
What could you teach someone else to do?
Are you believing the fallacy that no one else could do as good a job as you on all your tasks?2) Have defined outcomes for a specific timeframe
Contract with your manager on what outcomes are most important
Remember that you can't hit a target that you don't have
Keep these priorities simple and easily trackable. The SMART framework can be helpful (see episode #15)3) Do quality work (be careful about just focusing on speed)
Figure out what performance metrics are important to your organization
Meet or exceed those metrics
If you don't have clarity, try to find out how your leaders are measured4) Come to the table with solutions
Present challenges with the scope of work and give realistic projections backed up with evidence
Allow your leader to participate in the decision you've made on priorities
What not to say? My team has too much work and is overwhelmed (that's not taking ownership)5) Learn how to say no
You can't be everything to everybody
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68: What Not to Say, with Bonni Stachowiak
17 december 2012 · 38 min
Bonni Stachowiak: Teaching in Higher Ed
Bonni is the host of the Teaching in Higher Ed podcast, Dean of Teaching and Learning and Professor of Business and Management at Vanguard University, and my life partner. Prior to her academic career, she was a human resources consultant and executive officer for a publicly traded company. Bonni is the author of The Productive Online and Offline Professor: A Practical Guide*.
It's understandable that many of us would want to take positive actions to be an effective leader. While positive steps are important, our experience has been that first stopping the things that aren't working will get you faster results. In this week's show, we look at what you should stop saying to the people you lead. Lees meerWhat is said: "I don't mean to be xxxxx, but..."
What you teach people: I likely am whatever I just said that I don't mean to beWhat is said: "But..."
What you teach people: Ignore everything I said before I said the word "but"What is said: "Well, to be honest with you..."
What you teach people: I'm not always honest all of the timeWhat is said: "You made me feel..."
What you teach people: Confusion, since nobody can make you feel anythingWhat is said: Anger expressed at someone bringing bad news, even if they didn't cause it
What you teach people: Don't ever bring me bad newsWhat is said: I'm going to be the devil's advocate here...
What you teach people: I either like arguing for the sake of arguing or I'm not willing to own my opinionsWhat is said: Giving your own opinion after asking someone for feedback
What you teach people: You don't really care about what they thinkBonni also mentioned the 6 Thinking Hats as a model for more effective dialogue
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67: How to Be Concise, with Bonni Stachowiak
10 december 2012 · 21 min
Bonni Stachowiak: Teaching in Higher Ed
Bonni is the host of the Teaching in Higher Ed podcast, Dean of Teaching and Learning and Professor of Business and Management at Vanguard University, and my life partner. Prior to her academic career, she was a human resources consultant and executive officer for a publicly traded company. Bonni is the author of The Productive Online and Offline Professor: A Practical Guide*. Lees meerAll of us are being bombarded by so much information and data that we can barely keep up. If we want to be able to influence more effectively, we need to be able to do it concisely. Bonni and I discuss strategies for making this happen.
Mark Twain received the following telegram from a publisher:
NEED 2-PAGE SHORT STORY TWO DAYS.
And famously replied...
NO CAN DO 2 PAGES TWO DAYS. CAN DO 30 PAGES 2 DAYS. NEED 30 DAYS TO DO 2 PAGES.
In his book Information Anxiety, Richard Saul Wurman states that a standard issue of the New York Times contains more information than a citizen of 17th England would have absorbed in their entire lifetime.
The problem?
Many people will tune us out when we are not concise.
People stop taking calls or are often "unavailable" from people who can't be concise.
Lots of people will stop seeking advice from someone who can't give it concisely.
We don't have credibility with most audiences if we can't communicate what we know concisely.What are the causes?
For many of my clients, their technical training works against them in communicating concisely.
People believe (falsely) that they are more credible the longer they speak. Not true...it's about quality, not quantity.
The "PowerPoint culture" in many organizations has reinforced the myth that more information in slides is better when presentation information. Most of the time, it's not - less is more.
Since making something concise takes time and investment, some of us simply just don't want to do it out of laziness...even when we know it would help the audience.
Selfish… -
66: Seven Ways to Survive Performance Reviews
3 december 2012 · 33 min
I've come to the conclusion over the years that pretty much nobody likes performance reviews. Either you are having great dialogue and development conversations with people already and might not need them - or you are forced into conversations that don't set the stage for regular dialogue. That said, there are things you can do that will make this a better experience for both parties. Lees meer
Here are seven things you can do that will help you (and the people you lead) survive performance reviews:
1) Start early and do harder ones first: You won't do an effective job at handling all the advice below if you start late on this project. Too many leaders with large teams write all their performance reviews on the same day in a short period of time. Rather, take the time to think through what you will write (and later say) and how you plan to communicate it. Also, do the hardest reviews first - this will help clear your mind and also keep you from stressing about difficult reviews throughout the process.
2) If you need to, practice: Many reviews won't require practice in advance, but at least some will. Practice giving tough feedback and having difficult conversations with a neutral party (not another employee, of course). Tap into help from a peer, leader, or human resources professional who can help.
3) Don't spring surprises (and if you have to, give people time to save face): Feedback should be coming from you regularly during the review period. If there is something negative that shows up on the performance review, the person you are reviewing should already have been hearing about it from you for awhile and had a chance to begin working on it. When this isn't possible (due to leadership transitions) give people time to absorb negative feedback and save some face before attempting to have a constructive conversation.
4) Balance the conversation appropriately: If the person you are reviewing is doing great work in 95% of their duties, don't spend half the time talking …
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65: How to Prepare a Speech Without Panicking
26 november 2012 · 34 min
Many of the clients I've worked with over the years would rather skip presenting all together. That's not reality if you want to advance (or keep) your career these days, so a lot of people begin presentation planning with panic. In this episode, I give you clear steps you can take to reduce the panic and lay groundwork for a truly effective presentation. Lees meer
To prepare a speech without panicking...
Consider yourself honored
Many of my clients in the past have been less than enthusiastic about speaking opportunities.
Not speaking (and building your communication skills in general) can really harm your career.
Must Have Job Skills in 2013 from the Wall Street Journal.
If you can learn to speak at least reasonable well, you can influence your work, decisions, direction, and so much more.
A lot of people fear speaking - but you can do it!Stay away from the computer
Don't start with PowerPoint or Keynote when planning a presentation.
You only make it more likely you will read from slides.
It's likely you'll draft much of the presentation before considering the overall goal.
Slides are NOT the presentation - they are just there to enhance it. YOU are the presentation...so start there.Ask yourself, "What's the purpose of this presentation?" Three likely zones - which pertains to your talk (might be more than one):
Persuade
Inform
EntertainAsk yourself, "What do I want someone in the audience to say about my talk at lunch?"
It's important for us to think through how we want our talk to be remembered.
It's also important that it's memorable enough to be discussed later.
We all have limited bandwidth these days.Mind map
Start the mind map with the answer to the previous question - and work backwards.
Use paper, a dry erase board, or a tool like iThoughtsHD.Examples, examples, examples, examples, examples…
People remember examples, stories, evidence, demonstrations, experiences, etc.
Don't be fooled - content almost always trumps delivery (see CFL episode #38)
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