Alle afleveringen
813 afleveringen, van nieuw naar oud
-
64: Eight Ways to Get Results By Managing Up, with Bonni Stachowiak
16 november 2012 · 41 min
Bonni Stachowiak: Teaching in Higher Ed
Bonni is the host of the Teaching in Higher Ed podcast, Dean of Teaching and Learning and Professor of Business and Management at Vanguard University, and my life partner. Prior to her academic career, she was a human resources consultant and executive officer for a publicly traded company. Bonni is the author of The Productive Online and Offline Professor: A Practical Guide*. Lees meerBonni and I discuss our eight suggestions for managing up:
1) Support your manager publicly: Avoid gossip if you can, and when someone is truly trying to problem solve, do your best to help them understand each side of the situation instead of being critical. One of the fastest ways to lose trust with your manager is for them to discover you've been speaking poorly about them behind their backs.
2) Tell your manager what you are planning: It rarely is a problem to over communicate something...most people take the opposite position and don't communicate enough. Talking openly about what you are planning to do is helpful when the outcome your manager expects isn't 100% clear - or if your manager has a history of changing their mind about a project without sharing that change.
3) Avoid surprises: Managers and people named Bonni don't like surprises...and none of us want to be caught off guard in a difficult situation. Help your manager save face by informing them when something doesn't go as planned. This is hard is your manager is the "shoot the messenger" type, but it's still an essential way to build trust over the long-term.
4) Come to the table with solutions: This goes right along with number #3. Absolutely address things quickly when there are issues, but also come to the table with a game plan for how it will get resolved. Your plan doesn't need to be perfect, but it does need to reflect that you've done serious thinking about the problem and are ready and willing to put your talents into practice to resolve the issue.
5) Connect requests to …
-
63: Practical Advice for Mentoring, with Kurt Allebach
12 november 2012 · 39 min
Kurt Allebach
Two weeks ago we looked at how to start a mentoring program. This week, I welcome listener Kurt Allebach who has tons of experience in running and starting mentoring programs to provide more practical perspective on this topic. If you are a mentor, mentee, or just want to learn more about the benefits of mentoring, you'll gain something of value. Lees meerDiscover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus. -
62: Great Leadership Stories
5 november 2012 · 33 min
Effective leaders learn from the good practices of other leaders in order to be more effective. In this special episode, I turn the reigns over to our community to share stories about great leadership moments that were meaningful to them. Join me for five stories than we can all learn something from to help us lead better. Lees meer
Leadership stories from our listening community:
Mary Lou
Jan
Will
Kirk
JesseDiscover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus. -
61: How to Start a Mentoring Program, with Stella Cowan
29 oktober 2012 · 39 min
Stella Cowan
A great mentoring program can help both the organization and its people achieve incredible results. In this episode, I welcome mentoring expert Stella Cowan to discuss what leaders should consider when designing and implementing a formal mentoring program in their organizations. Lees meerHere are the resources Stella mentioned, along with some additional tools:
Dr. Lois Zachary (Center for Mentoring Excellence)
Ida Abbott (home page)Stella recommends her articles “Beyond Mentors, the Need for Champions" and “Mentoring Groups and Mentoring Circles”)
Stella recommends two to us during training/orientation and to provide continued support to mentors and mentees are: “Being an Effective Mentor: 101 Practical Strategies for Success,” and “Working with a Mentor: 50 Practical Strategies for Success.”So You Want to Be Mentored by Stella Cowan*
International Mentoring Association (some parts of this site require membership for access)
Slideshow: “Implementing a Mentoring Program" Stella uses this slideshow when presenting to groups interesting in implementing a program. The slideshow provides a high-level view of what’s required to create a successful design and launch.
Sample Mentoring Agreement – This is a sample Stella found online and has referenced as a model.Discover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus. -
60: If You Are Going to Fail, Fail Forward
22 oktober 2012 · 42 min
Three lessons from Stefan's story: Lees meer
The importance of leaders to be willing to admit mistakes
Why creating results over time helps you stand out from the crowd
The power of a long-term visionDiscover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus. -
59: Seven Principles for Leading People Older Than You, with Bonni Stachowiak
15 oktober 2012 · 34 min
Bonni Stachowiak: Teaching in Higher Ed
Bonni is the host of the Teaching in Higher Ed podcast, Dean of Teaching and Learning and Professor of Business and Management at Vanguard University, and my life partner. Prior to her academic career, she was a human resources consultant and executive officer for a publicly traded company. Bonni is the author of The Productive Online and Offline Professor: A Practical Guide*. Lees meerI heard throughout my life that I should always honor those who are older than me and I've always been asked to lead them. In this episode, Bonni and I discuss situations where we've both been asked to lead people older than us and identify seven principles that can help you do this successfully as well.
1. Everyone is your superior in some way.
“In my walks, every man I meet is my superior in some way, and in that I learn from him.” -Ralph Waldo Emerson
2. Focus on the right questions instead of the right answers.3. Befriend people who are older than you are - and younger too.
4. Remember each person will be very young and very old.
Movie recommendation: "The curious case of Benjamin Button."
5. Honoring and leading are not mutually exclusive.
6. Not everyone wants to lead.
7. You are there for a reason.
Discover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus. -
58: How to Stop Worrying and Start Leading
8 oktober 2012 · 33 min
I wish I could tell you that I've always felt confident as a leader, but I used to be a real scaredy cat. In this episode, I discuss six ways that I learned to have more confidence in my leadership abilities and not be consumed by the fear and worry about giving feedback to others. Lees meer
1) Set expectations early: If expectations aren’t there with followers, create them. If they aren’t clear, clarify. Do it early or as soon as you can.
2) Be willing to change directions: A mentor gave me great advice when they said, “No leader is perfect. You can always acknowledge to a follower that something has been OK up until now, but that you are now making a different decision going forward.”
3) Ask a trusted colleague for feedback: I discovered that asking for advice from a person I trusted often gave me new ideas.
4) Respond in 24 hours: Zig Ziglar said, “If you need to eat a frog, you don’t want to look at that sucker too long. He ain’t gonna get any prettier.” (Customers - SCORE!)
5) Earn trust by being a good-finder: I spent time each day finding good stuff people were doing and told them.
6) Listen to daily inspiration: These days, I listen to podcasts. One that always gives me a boost is Michael Hyatt’s show This Is Your Life.
Discover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus. -
57: Six Mistakes That I Made in Podcasting
1 oktober 2012 · 40 min
It sure would be nice if we could all learn to be more effective leaders without making any mistakes. However, while none of us would wish for mistakes, many of us learn the most from past missteps. In this episode, I talk about the value of mistakes and highlight six mistakes that I have made as the host of this show. Lees meer
I discuss the mistakes that I made in starting my first business many years ago and what I learned from these mistakes.
I the more recent past, here are the six mistakes that I've made hosting this show:
1) Being too structured
I mention the book Yes to the Mess: Surprising Leadership Lessons from Jazz by Frank Barrett that was featured on a recent HBR Ideacast.
"If you're not making a mistake, it's a mistake." -Miles Davis
One of my mentors once said, "Any strength overused, becomes a liability."
2) Assuming everyone listens the way I do
We have listeners on Zune, iTunes, Stitcher, and BlackBerry - and even more places than those.
3) Forgetting the reason behind the goal
4) Driving the agenda myself
Upcoming shows on mentoring, lessons from changing companies, and stories about great leaders are all listener suggestions
5) Not sharing enough specific stories
I started to turn the corner a bit with episode #48: How to Lead When Someone Is Driving You Nuts
6) Not being engaged with people
Why the list of 100 is gone
What others mistakes have I made? Tell me. What mistakes have you made? Share in the comments section below.
Discover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus. -
56: Four Ways to Lead Virtually, with Mike Demas
24 september 2012 · 39 min
Mike Demas: Micron
Almost all of us are doing more virtually than we ever have before - and that includes our leadership responsibilities. Virtual leadership has become the norm in many organizations and leaders have had to adapt in order to influence effectively across distance. In this week's episode, I speak with virtual teams expert Mike Demas on what strategies leaders can use in order to be as effective as possible in a virtual environment. Lees meerDiscover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus. -
55: How to Lead in Crisis, with Carol Taylor
17 september 2012 · 52 min
Carol Taylor: Vanguard University
Leaders face difficult situations when their organizations struggle through budgetary challenges. My guest, Carol Taylor, is all too familiar with such challenges and tells the story of the crisis that faced Vanguard University when she was appointed president. She is the author of Leading a Turnaround and the Joy of a Third Class Ticket found in Thriving Leadership edited by Karen Longman, and joins me on this episode to share her leadership journey at Vanguard. Lees meerTwo challenges for you after listening to today's show:
Visit the Vanguard University website for inspiration on what wonderful work they are doing since emerging from this crisis
Share this episode with someone who is leading through a challenging time or crisisDiscover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus. -
54: How Authentic Leaders Apologize, with Bonni Stachowiak
10 september 2012 · 34 min
Bonni Stachowiak: Teaching in Higher Ed
Bonni is the host of the Teaching in Higher Ed podcast, Dean of Teaching and Learning and Professor of Business and Management at Vanguard University, and my life partner. Prior to her academic career, she was a human resources consultant and executive officer for a publicly traded company. Bonni is the author of The Productive Online and Offline Professor: A Practical Guide*.
Authentic leaders know that there's more to an apology than simply the words "I'm sorry" - although that's a good starting point. Mistakes are inevitable, but few leaders are able to communicate a genuine apology. This week, Bonni returns to discuss how we can make our apologies more meaningful and genuine to the people who receive them. Lees meerComponents of an authentic apology:
1) State "I'm sorry" or "I apologize" with sincerity
2) Be specific about what you are apologizing for and own it
3) Discuss what you will do to avoid the mistake in the future
Tell me what you did to incorporate something from our discussion above - I want to know what is working for you!
Discover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus. -
53: Get Results from People with 3 Simple Steps
3 september 2012 · 33 min
Getting results isn't always easy, but the process is simple. In this episode, I'll review the 3 steps that you need to get the best results from the people you lead. I'll also point out many of the common mistakes that lots of us make when trying to follow these simple guidelines. If you aren't getting what you expect from people, this show is a must-listen for you. Lees meer
What do I want for you?
People know what outcomes you want
People know when you're going to check-in
People expect consequences1) Establish outcomes up front
Dictating the process makes it yours and takes away innovation
Establish the metrics for success
Let people decide how they will get there2) Agree to regular check-ins
People don't need to feel micromanaged if check-ins are scheduled
If they are mostly on track, leave them alone…
If they are going off track, provide coaching…3) Provide accountability
If something doesn't match the expectations - call people on it
Acknowledge people in some way - best is a thank you
Episode #9 - positive feedback
Episode #10 - constructive feedbackDiscover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus. -
52: Seven Ways to Handle Complainers
27 augustus 2012 · 30 min
If you are doing any type of serious leadership, you are going to hear complaining. As I discuss in this episode, complaining isn't always a bad thing, but you need to handle it appropriately as a leader. In this episode, I discuss seven ways to handle complainers in your organization. Lees meer
1. Expect ingratitude “The day soldiers stop bringing you their problems is the day you have stopped leading them. They have either lost confidence that you can help or concluded that you do not care. Either case is a failure of leadership.” - Colin Powell
2. Give people time and a venue to complain
People don't always want a solution to their problems
Limit this time3. Set the agenda in advance (and time frames)
Have them bring an agenda to the meeting
Follow that agenda
If they aren't ready for that, you set agenda and send to them in advance4. Require solutions to problems
Ask people to always bring a realistic solution along with any complaint
They know the issue better than you do - they've thought it through5. Set time limits and stick to them (see details in the 6 Habits to Keep People from Wasting Your Time article)
Let people know in advance how much time you have
End meetings on time
If you need to, book something else after the meeting6. Be frank with people
Tell people why you aren't taking action
If they aren't coming with solutions, call them on it. Share examples.7. Limit your interactions with that person (try the others first)
Gallup says that the best leaders spend a majority of their time with their best people
You don't have to always be available - schedule a time
Use caller IDDiscover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus. -
51: How Storytelling Helps You Lead, with Sandie Morgan
20 augustus 2012 · 40 min
Sandie Morgan: Global Center for Women & Justice
Questions are the language of coaches. Stories are the language of leaders. In this episode, I welcome Sandie Morgan, Director of the Global Center for Women & Justice at Vanguard University of Southern California, to speak about how she utilizes storytelling to influence the world. Lees meerHear Sandie and Dave biweekly on the Ending Human Trafficking Podcast
Discover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus. -
50: Five Leadership Lessons Learned from Luke, with Bonni Stachowiak
13 augustus 2012 · 34 min
Bonni Stachowiak: Teaching in Higher Ed
Bonni is the host of the Teaching in Higher Ed podcast, Dean of Teaching and Learning and Professor of Business and Management at Vanguard University, and my life partner. Prior to her academic career, she was a human resources consultant and executive officer for a publicly traded company. Bonni is the author of The Productive Online and Offline Professor: A Practical Guide*.
It's been a full year since I launched Coaching for Leaders, so in this special anniversary episode, Bonni and I look at a more personal topic: what leadership lessons we've learned from our son Luke in the first six months of his life. As you'll see, the lessons could apply to many relationships, both personal and professional. Lees meerWhat leadership lessons we've learned (or been reminded of) in our first six months of parenting:
Sleep deprivation can take down anybody.
Expectations are huge…and a bit of grace goes a long way.
No matter how organized you are, you will get barfed on.
There is true joy to be found anywhere and everywhere.
It's really not about you most of the time.Discover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus. -
49: Six Ways to Lead People Without a Formal Title
6 augustus 2012 · 37 min
Almost all of us are put into leadership roles where we need to influence people that we can't bark orders to. It's essential for all of us to learn how to lead without a formal title. In this episode, I explore 6 things you can do to lead others outside of title and position that will create better results for both of you. Lees meer
1) Find out what's important to people - and then help them get it
Appreciate the past
Understand the present
Picture the future
Identify passions
ARTICLE LINK: 4 Ways to Prepare Your Team to See The Future2) Go out of your way to recognize people
Write thank you notes - I write at least 1-2 each week
Do everyone possible to share people's name is a positive way publicly
Use people's names3) Make decisions for the long-run
4) Don't love 'em and leave 'em
5) Engage your opponents
Take time to listen to people who disagree with you
You don't have to agree - but understand where they are coming from6) Have a sense of humor
Groundhog day
Discover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus. -
48: How to Lead When Someone is Driving You Nuts
30 juli 2012 · 30 min
All of us would like to believe that we can lead in such a way where people would never drive us nuts. Of course, that's not reality - and we've all had to deal with people many times that push our buttons in all the wrong ways. In this episode, I share a recent experience I had where someone was driving me nuts and what mistakes I made (and advise I have) for leading when this happens. Lees meer
Here are nine things you can do to lead when someone is driving you nuts:
1) Ask yourself, it is personality or performance?
Rarely do we get to decide what personalities we get to work with and lead.
If it's personality, challenge yourself to be flexible.2) Give people the benefit of the doubt.
Almost nobody wakes up in the morning with the goal to make other people miserable.
3) Address non-performance early.
If there is a clear performance issue, address it early.
Trust your instincts and those of the people around you.
What should it be? For me, 2 incidents.
People know you are watching, that you care, and what the expectations are.4) Tell people you are giving them a second chance.
Error on the side of over-communicating here.
5) Use email wisely (and Facebook, Twitter, etc.)
Stay off posting or sending things in writing when you are mad.
Follow-up expectations with an email summary.6) Find out if it can be fixed before losing your cool.
Most everything can be fixed.
7) Sleep on it.
We don't make good decisions when we're tired.
We anger faster.
We take twice and long to handle stuff.
We don't have perspective.
We have the tendency to fire off emails.8) Let other people do their jobs once you've raised a concern.
Sometimes you'll get punished for being proactive.
9) Decide how much of your time and energy this is worth.
Dale Carnegie says, "Decide just how much anxiety a thing may be worth and refuse to give it more."
This too shall pass.
Often I find that I am angry at myself when I feel like I am angry at others.Discover More
Activate your free member… -
47: How Your Personality Deals with the World, with Bonni Stachowiak
23 juli 2012 · 31 min
Bonni Stachowiak: Teaching in Higher Ed
Bonni is the host of the Teaching in Higher Ed podcast, Dean of Teaching and Learning and Professor of Business and Management at Vanguard University, and my life partner. Prior to her academic career, she was a human resources consultant and executive officer for a publicly traded company. Bonni is the author of The Productive Online and Offline Professor: A Practical Guide*.
Everyone interacts with the world differently, but there are two broad ends of the spectrum that can help us understand how we see the world and how we can support those that we lead. In this episode, we'll look extensive at the judging-perceiving personality type preference and how appreciating both sides can help you to understand and lead others more effectively. Lees meerAre you a Chaos Muppet or an Order Muppet? Check out this article from Slate.
Judging preference
Organized
Scheduled
Planned
Energized by planningTips for leaders who prefer judging:
Not everyone will have planned things out as well as you have
Watch out for micromanagement
You're going to need to be flexible with the real worldHow to lead those with a judging preference:
Get them in the room when doing long-term planning and scheduling
Coach them if they get too caught up in their planning
Help people recognize when they need to be flexiblePerceiving preference
Spontaneous
Adaptable
Flexible
Energized by deadlinesTips for leaders who prefer perceiving:
Be careful not to change directions too many times on people
There are huge advantages to giving people more time
Remember that you can (and likely will) drive those with a judging preference nutsHow to lead those with an perceiving preference:
Coach them if they aren't trending towards making decisions
Tap into their strengths when things need to change direction quickly
Let them be flexible in the workplace (workday, schedule, timeline)Discover More
Activate your free membership for full access to the entire library of i… -
46: Personality Preferences and Decision-Making
16 juli 2012 · 35 min
We all make decision as leaders, but we don't all make decisions the same way. Our personalities influence what becomes important and prominent in our decision-making. In this episode, I explore the two dichotomies that help explain how we make decisions. Then, I discuss strategies leaders can use with folks who have preferences for each dichotomy in order to understand how we can make better decisions. Lees meer
Thinking preference
Analysis
Objective
EgalitarianTips for leaders who prefer thinking:
Watch out for over-analysis
Listen to how people feel about the situation
Know that you can't always be perfectly objective - consider the other side tooHow to lead those with a thinking preference:
They are going to want data
Coach them if they might appear cold to others
Watch out for impact on one personFeeling preference
Impact on people
Values-based (my work - what inspires me)
Individual consideredTips for leaders who prefer feeling:
Spend time to consider the data in your decisions
Know that the business work tends to understand "thinking" better
Watch out for getting to tied into one person or cause on a decisionHow to lead those with a feeling preference:
Discuss how decisions will impact people
Coach them to consider data in their decisions and explanations of their decisions
Talk in terms on decisions and valuesDiscover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus. -
45: How Leaders and Followers Take in Information
9 juli 2012 · 30 min
Everyone takes in information differently. Our personalities influence what we see and don't see. In this episode, I explore the two dichotomies that help explain how people take in information. Then, I discuss strategies leaders can use with folks who have preferences for each dichotomy in order to maximize the impact of what we take in and how we communicate that to others. Lees meer
Sensing preference
Tangible realities
Concrete information from five senses
Orientated towards present reality
Real-life experience
Take time to reach conclusions
Need details to put together concepts and theories
ExperienceTips for leaders who prefer sensing:
Tell people where you are going
You can't ever collect it all
Get help thinking about the future
Watch out for missing the big pictureHow to lead those with a sensing preference:
Talk about the here and now
Give plenty of details up front and lead them through to the conclusion
Reference how practical experience is forming this communication/decisionIntuition preference
Intangibles
Concepts and patterns - plus the sixth sense
Oriented towards the future
Ideas, possibilities, visioning
Reach conclusions more quickly
Starts with meaning first -> works back to details
InspirationTips for leaders who prefer intuition:
People don't always get it until they see how it's really going to happen
Demonstrate how you've done your homework
Get help looking at all the details
Watch out for missing important detailsHow to lead those with an intuition preference:
Talk about the future
Set the stage for the big picture and fill in the details later
Reference how inspiration is leading to thisDiscover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus. -
44: The Power of Introverts in a World That Can’t Stop Talking, with Susan Cain
2 juli 2012 · 33 min
Susan Cain: Quiet
Those of us who have a preference for introversion often are misunderstood by colleagues and organizations. In this episode, we explore how introverts can bring value to organizations and highlight the research of Susan Cain, author of the New York Times Bestseller, Quiet: The Power of Introverts in a World that Can't Stop Talking. Lees meerDiscover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus. -
43: How to Lead Extroverts and Introverts, with Bonni Stachowiak
25 juni 2012 · 34 min
Bonni Stachowiak: Teaching in Higher Ed
Bonni is the host of the Teaching in Higher Ed podcast, Dean of Teaching and Learning and Professor of Business and Management at Vanguard University, and my life partner. Prior to her academic career, she was a human resources consultant and executive officer for a publicly traded company. Bonni is the author of The Productive Online and Offline Professor: A Practical Guide*.
While we all enjoy many aspects of our personality, most of us trend towards either extroversion or introversion in how we engage with the world. In this episode, Dave and Bonni discuss this dichotomy, how to lead those who have preferences in each area, and advice for your own leadership style. Lees meerHow to lead those with an extroversion preference:
Give them opportunities to communicate ideas and thoughts
Help them use their preferences in sales interactions
Recognize that they may become impatient with a slow pace, so give them indicators of movement, when possible
Use feedback regularlyHow to lead if you have an extroversion preference:
Take time to listen
Ask others how they want to be led
Avoid using "thinking out loud" as an excuse for not treating others well
Give yourself "time outs" when you need them
Recognize that venting does not actually live up to its reputationHow to lead those with an introversion preference:
Don't surprise them
Give them time to respond
They are doing their best work when you don't see them
Unnecessary group work irritates them
Give them physical space to work independently
They tend to not multi-task wellHow to lead if you have an introversion preference:
Be flexible
Let people know what you are thinking
Explain to people that you might not always seem engagedDiscover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus. -
42: How to Gain Insight Into Personality, with Bonni Stachowiak
18 juni 2012 · 40 min
Bonni Stachowiak: Teaching in Higher Ed
Bonni is the host of the Teaching in Higher Ed podcast, Dean of Teaching and Learning and Professor of Business and Management at Vanguard University, and my life partner. Prior to her academic career, she was a human resources consultant and executive officer for a publicly traded company. Bonni is the author of The Productive Online and Offline Professor: A Practical Guide*. Lees meerEvery leader will ultimately engage and develop people who have different personality preferences than they do. Too often, we lead others they way we would like to be led. In this episode, Bonni & Dave Stachowiak introduce the personality series and discuss ways that leaders can gain insight into the personalities of themselves and others.
Bonni and Dave both mentioned the book, Please Understand Me II by David Keirsey
Get clear on your own personality first
Journaling
Books
Space for quiet/thinking
Coaching
Feedback from others and development reports
AssessmentsWe tend to lead people the way that we like to be led - but often that's not the other party's preference.
Personality isn't about good and bad or putting people into boxes - it's about preference
There are a few models: Myers-Briggs Type Indicator (MBTI) and DiSC are the most popular
They are both widely accepted models
They both have fans and critics
Neither one is perfect
MBTI a bit easier to understand quickly - has a stronger network of control
DiSC - less black and white - but very insightfulThings for leaders to be cautious of:
Assessments are wrong - MBTI only gets all four correct 65%-80% of the time
Beware people that tell you that assessments are the end all and be all of hiring and leading people (or that their assessment is perfect)
Personality isn't about good and bad or putting people into boxes - it's about preference
Any strength overused becomes a liability
If you have someone come in to work with your team, have someone who is well trained, experienced, and just u… -
41: How to Stop Abusing PowerPoint
11 juni 2012 · 38 min
For better or worse, Microsoft PowerPoint has become our default method of framing much of what we present visually to others. While PowerPoint brings many advantages to presenters, it can also serve as a crutch when we don't utilize it well to enhance our presentations. In this episode, I discuss some of the common failures leaders make with PowerPoint and a many of tips you can put into practice immediately in order to enhance the use of PowerPoint (or any other visual medium) in your presentations to others. Lees meer
Rule #1 - The best PowerPoint is one you don't need.
Be sure that PowerPoint adds value to the presentation - if it doesn't, drop it. Susan Cain's TED talk is a wonderful example of a fantastic presentation that didn't need (and doesn't use) PowerPoint.
Talk to the audience - not the slides
To do this, use the 6x6 or 7x7 rule
Get a screen in front of you (called a confidence monitor) if you canFeature images rather than text - Steve Jobs was a master at this.
Use colors and theme that match the message
Colors - use contrast
Darker room? Darker slides
Lighter room? Lighter slides
Free themes available at the Microsoft Office template galleryA few quick tips:
Keep animations consistent
Do a dry run - and if it fails in real life, be done with it
"B" blanks out slides and "W" key whites out a slide
# key and enter brings you to that slide (i.e. pressing "1" and then "Enter" on the keyboard takes you to the first slide when in PowerPoint show)
Get comfortable with a wireless presenter before you use it - here's the Logitech Wireless Presenter I use and recommendCommunity Feedback
CoachingforLeaders.com/feedbackDiscover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus. -
40: Get Noticed in a Noisy World, with Michael Hyatt
4 juni 2012 · 28 min
Michael Hyatt: Platform
There are few people who are better examples of getting noticed in a noisy world than Michael Hyatt. Michael is the voice behind MichaelHyatt.com and his blog attracts more than 300,000 unique readers each month. He joins me on today's episode to discuss his book Platform: Get Noticed In a Noisy World. If you have something to say or sell in today's marketplace, this is a must listen for you.
Discover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus. Lees meer -
39: Five Fundamentals to Ensure You’ll Present with Power
28 mei 2012 · 34 min
The content of your presentation is always going to be most important, but how you deliver your message to the audience is a close second. In this episode, I examine 5 fundamentals that if you can use successfully, will help you to get your message across with more confidence and effectiveness. Lees meer
The five fundamental to deliver a presentation with power can be easily remembered with this acronym:
Smile
Hand gestures
Eye contact
Enthusiasm
PostureDiscover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus. -
38: How to Build a Good Presentation
21 mei 2012 · 34 min
Some people have heard that myth that how you look is more important than what you say. In this episode, I address this myth, describe in detail why what you say is the most important part of your presentation, and give practical advice for how to assemble presentation content. You can build a good presentation, even if you don't feel that you have professional delivery skills. Lees meer
I begin this episode by speaking about the often misunderstood study from Dr. Albert Mehrabian that is often cited as evidence by those who claim that how you say something is more important that what you say. Olivia Mitchell from Speaking About Presenting has an excellent article that addresses this issue head on.
The bottom line? What you say is far more important than how you say it.
"Simplicity is the ultimate sophistication." -Leonardo da Vinci
Article I published last week: How One Key Question Gets Audience Results
"...I would rather a really plain PowerPoint, and an authentic, passionate speaker that was engaging, regardless of how many "umms and ahhs". I've been completely bored with some of the fancy presentations, because the speaker wasn't fired up about his or her topic..." -Comment from Jenn Swanson
Build your presentation around the answer to the question: What do I want people walking out of the room doing differently?
Here are some key content components:
Opening - Tell a story or get the audience involved in some way
Storytelling / examples - Tell it like you were already there. The best advice I ever received on this was to tell a story like we were watching the video of it happening.
Evidence - It's not enough that just you say it...who else provides support for your conclusions?
Call to action - What do you want us to do?
Closing - Finish strong so the audience remembers you in a positive mindsetDon't memorize your talk - and have more available than you can use!
Resources
Presentation Zen (2nd edition) by Garr Reynolds*Discover More
Activate your free membe… -
37: Three Proven Ways to Become a Better Speaker
14 mei 2012 · 36 min
Leaders need to be able to speak confidently, clearly, and concisely to others - yet surveys show that at least 10% of the US population fears public speaking more than death. Even if that isn't true for you, chances are that you might not be as effective or confident as a speaker as you would like to be. In this new series, we'll look at what you can do as a leader to both speak and present more effectively, and help coach others to do this too. Lees meer
I started off this episode by talking about how I used to HATE public speaking and feared any speech...for days in advance. My trouble started in third grade and followed me well through college. I describe what I did to overcome these challenges and outlined three steps below that I know will be helpful to you as well.
1) Get in front of people!
I looked for every opportunity to speak when I went to events
I volunteered to help out at work in giving recognition to others
You could also reach out to charities and non-profits - all need speakers!
I didn't mention this in the episode, but becoming an instructor for the Red Cross is a great way to start (I did this!)2) Find someone who will give you positive reinforcement
Find a friend, colleague, or mentor that will support you regardless of what happens
Join an organization like Toastmasters that will give you tons of position reinforcement3) Get good coaching
Once you're a bit more comfortable on your feet, get honest coaching for someone you trust
Attend a Dale Carnegie course - they are the best of the best on teaching people how to speak and present
Start to do some teaching...either volunteer work, in your job, or teaching a class one night a week at a community collegeDiscover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus. -
36: What Every Leader Should Know About Sending People to Training, with Janet Riley
7 mei 2012 · 37 min
Janet Riley: David Allen Company
We turn our final episode of our training series to what every leader ought to know about sending people to training. Since episode #30, we've learned about many aspects of training, so this week we turn our focus to what you should know (and do) when sending people to training. I welcome Janet Riley, a gifted trainer and consultant, to help explore this topic. Lees meerJanet's extensive career in the learning and development industry has provided her thousands of hours in experience training leaders around the world, most recently with the David Allen Company. She provides important and practical wisdom for all leaders. Here's what I asked her:
When is training a good way to develop someone?
When is training the wrong answer?
What are three things leaders can do before training to support people changing behaviors?
What are some of the different attitudes people show up with in a training classroom - and how can a leader respond to each of these?
What common mistakes do leaders make when trying to support people in training?
What can a leader do to support ongoing implementation of what's been learned after training is complete?
What general advice do you have for leaders who use training to develop others?
Since this show is about engaging and developing others with coaching, who is a leader that's been an effective coach for you?Discover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. -
35: How to Hire a Training Company, with Aaron Kent
30 april 2012 · 29 min
Aaron Kent: Dale Carnegie
In the opening of this episode, I mentioned the book Soar With Your Strengths, which I recommend. Lees meerThis week, I welcome a dear friend and business partner as my guest. Aaron Kent is the President & CEO of Dale Carnegie of Southern Los Angeles. I asked Aaron the following questions during our interview:
What are some common misconceptions leaders have about training companies?
How would a leader know its the right time to consider bringing in an outside resource like Dale Carnegie?
What should leaders do to prepare for a first meeting with a company like Dale Carnegie?
How does Dale Carnegie approach a first meeting (i.e. what can leaders expect?)
In your experience, what do leaders who have great success with training do differently than those who have mediocre success?
What's one thing that leaders don't do when hiring you that you wish they did?
Since this show is about engaging and developing others with coaching, who is a leader that's been an effective coach for you?Discover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus. -
34: Creating Results with Effective Learning Objectives, with Bonni Stachowiak
23 april 2012 · 34 min
Bonni Stachowiak: Teaching in Higher Ed
Bonni is the host of the Teaching in Higher Ed podcast, Dean of Teaching and Learning and Professor of Business and Management at Vanguard University, and my life partner. Prior to her academic career, she was a human resources consultant and executive officer for a publicly traded company. Bonni is the author of The Productive Online and Offline Professor: A Practical Guide*.
The term "learning objectives" might not show up in our everyday conversations, but it's an important tool for leaders to use in order to develop others. In this episode, we'll explain what a learning objective is, how to create an effective one, and how to use it in order to create results. Lees meerInstructional design most often starts with creating learning objectives.
Most people start-and-finish with topics, but they are not specific enough and can lead to a lack of alignment on expectations.
For example, the expectation to "know how to use Microsoft Word". Most people only use 2% of features of a Word Processor. One person's idea of "knowing" Word can be quite different than another's.
Another example, "Understand how the economy effects small businesses in the US". How would I know if someone "understood" that or not?It isn't about topics!
"The critical question, therefore, is not what topics to cover but what you want the participants to value, understand, or do with those topics." -Silberman, Active Training, p. 41
There types of learning and we should address each of these in learning objectives:
Cognitive - what we know
Behavioral - what we can do
Affective - our motivation our knowledge and behaviorsThese components of an effective learning objective are from Mager, who wrote six books related to learning that should be on every leader's bookshelf, called The Six Pack.
Discover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more in… -
33: How to Use Strategy and Evaluation in Training, with Bonni Stachowiak
16 april 2012 · 34 min
Bonni Stachowiak: Teaching in Higher Ed
Bonni is the host of the Teaching in Higher Ed podcast, Dean of Teaching and Learning and Professor of Business and Management at Vanguard University, and my life partner. Prior to her academic career, she was a human resources consultant and executive officer for a publicly traded company. Bonni is the author of The Productive Online and Offline Professor: A Practical Guide*.
Be sure to align with the organization's mission, vision, and goals: Lees meerRequires that you have at least a basic understanding of strategy (long-term planning).
There are many approaches to strategy.
A good person to know about in the area of creating competitive advantage is Michael Porter.Steps to needs analysis:
Determine the problem(s) by finding a key business lever that will make a big impact on the organization if it gets fixed/improved. People pay more attention to fixing problems than they do to making improvements.
Affirm that the problem really is the problem (work with stakeholders to see if there is consensus on the key problem(s); engage at all levels of the organization, as there can often be a disconnect between senior management and the line staff who typically engage directly with customers).
Develop solutions - training is not always the solution, though people tend to go to it as an "easier" way of addressing deeply rooted cultural issues.Two broad types of evaluation:
Formative: satisfaction with the training itself. It is the most common form of evaluation conducted since it is the easiest and least expensive way to assess.
Summative: extent to which real change has occurred. This is the least common form of evaluation conducted because it is hardest and most expensive - but most important for determining whether ROI has occurred (Jack Phillips is a good person to read on the subject of training ROI).Kirkpatrick's Four Levels of Evaluation (Kirkpatrick is considered the "father" of training evaluation):
Reaction: people's rea…
-
32: The Best Way to Do On-the-Job Training
9 april 2012 · 31 min
Prepare Lees meer
Estimate how much time you will need in advance - then double it. If you fail to block enough time, either you will sell the person short by rushing, or you will impact other business operations by taking more time than planned. Be realistic with how long things will take.
Coach the rest of the team and remind them that access to you when you are conducing on-the-job training will be more limited.
Be sure to consider the organizational outcome you want to have come out of the new skill or behavior you are working on. It's not enough just to get the other party good at actions - they need to understand how these actions fit into the big picture.Demonstrate
You'll want to fully demonstrate what it is that you want the other party to do.
Suggest that the other person watch and observer - and perhaps take notes on what it is they see you doing in the skill or behavior.
Resist the temptation to explain and train as you go - that will come later. For now, it's important that they see what the "end result" clearly looks like.Explain
Ask the other party what they saw. This is beneficial for them since it reviews the process, and beneficial for you because you have a clearer understanding of what they saw and what they missed.
Now, walk through the behavior or skill step-by-step.
Once you've had a chance to full explain, have dialogue with the other person on where they can first apply this learning.Coach
Apply the new skill in a place where they will have the best opportunity to experience success. If possible, avoid situations where their result will be more uncertain.
Set expectations with whoever else is involved with the interaction of how you will be involved and what kind of feedback they might observe between the two of you.
When coaching, make a clear decision to engage in the moment, direct the person as to what they might be differently, and then praise them for the change.Feedback
Afterwards, review the situation in detail.
Ask the individua… -
31: Five Effective Ways to Train the People You Lead
2 april 2012 · 37 min
Whether you have access to many training resources or none at all, there is a lot you can do as a leader to train others. In this episode, we'll examine 5 effective ways you can train the people you lead. Lees meer
1. Hold a Class
This is a great tool when lots of people need to learn something at the same time
Ask yourself, "What do I want people walking out of this room doing differently?"
Focus on the objectives instead of the logistics2. On-the-Job Training
This is helpful when the learning lends itself to this, there are less resources or time available, or if there is a very small number of people involved
A lot of organizations talk about on-the-job training, but few really do it
Be clear on what you want the person to learn during an established time period and design for that3. Role-Playing
This is helpful when teaching something that requires a lot of human interaction and thinking on your feet.
Your steps: demonstrate - practice - coaching/feedback
Try to use a "real-play" if at all possible4. Online learning
Helpful when you need to repeat and scale
You can do this yourself if you don't have the resources of a large organization or outsource it5. Social Learning
Connectivism: Most knowledge exists in the world rather than in the head of any single individual
I'm part of a year-long mastermind group
Suggesting relationships, bringing in websites, videos, and podcasts to share with those you leadDiscover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus. -
30: Six Mistakes Leaders Make Sending People to Training
26 maart 2012 · 34 min
Leaders often look to training activities in order to develop people. Training is a wonderful tool for growth, if used correctly. Unfortunately, some very common mistakes are often made. This week, Dave looks at six common mistakes leaders will want to avoid as we being a new series on training others. Lees meer
Six Mistakes Leaders Make Sending People to Training
1. Not willing to participate yourself
2. Using a training class to give feedback
3. Doing nothing to be flexible during training
4. Sending one person to training and having them come back to train everyone else
5. Failing to provide practical application opportunities
6. Going silentDiscover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus. -
29: The Positives and Perils of Multitasking, with Bonni Stachowiak
19 maart 2012 · 35 min
Bonni Stachowiak: Teaching in Higher Ed
Bonni is the host of the Teaching in Higher Ed podcast, Dean of Teaching and Learning and Professor of Business and Management at Vanguard University, and my life partner. Prior to her academic career, she was a human resources consultant and executive officer for a publicly traded company. Bonni is the author of The Productive Online and Offline Professor: A Practical Guide*.
Multitasking is talked about lots, but rarely understood. In this week's episode, Bonni and Dave talk about multitasking, both personally and professionally, and what to keep in mind when leading others. Lees meerBonni recommends the book The Myth of Multitasking by Dave Crenshaw as a reference tool for leaders.
Discover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus. -
28: Get Out of People’s Way to Drive Productivity
12 maart 2012 · 37 min
In episode #27, we looked at what we can do in order to coach others to be productive. Now, we're turning the focus on ourselves as leaders to examine what we might be going to get in the way of people's productivity. Lees meer
Move to Outcome Based Meetings
"Work expands so as to fill the time available for its completion." - Cyril Parkinson
Two Warning Signs:You can't figure out what to talk about.
You're doing a data dump.What would awful thing would happen if we didn't meet today?
Am I clear on what outcomes I want to have come out of this meeting?
Move to outcome based meetings vs. schedule based meetings. You should have:Stated outcome
Clear agenda
Action itemsAlign working environments with people
Fortune Magazine says that drop-ins are the #1 productivity killer in offices
Be conscious of how and where people like to work
Put people on teams? By all means, assuming they work best that way. Otherwise, can people work alone?
Every leader should see this: Watch Susan Cain's TED talk on The Power of IntrovertsCreate a Results-Oriented Work Environment (ROWE)
ROWE was created by Cali Ressler & Jody Thompson
Get clear on what you want people to accomplish this year
Get it on paper and establish milestones
Manage people towards that - not when and where they workLead people on their terms
How can I best support you and your development?
"Treating people fairly does not mean treating them the same."Discover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus. -
27: How to Coach Others to Be More Productive
5 maart 2012 · 36 min
We turn our focus to productivity for this first episode of March. Many of the leaders who listen to this show are already productive themselves, but find themselves looking for ways to lead others to be more productive. In this episode, I'll share some ideas and strategies for helping others find their productive sweet spot. Lees meer
In the traditional paradigm of management, individuals waited for a manager to determine their work for them and assign duties. While organizations still rely on this old paradigm, people are increasingly being asked to step into a leadership role at every level of the organization. Some people are comfortable with this, but many are not ready for the demanding productivity that this requires.
If that wasn't challenging enough, we are now all being overwhelmed with tons more information that we ever were before. Email, instant messages, conference calls, and text messages fill our days. Plus, we are asking everyone to do more with fewer resources. No wonder so many people struggle with productivity.
Suggestions on how to coach others for productivity:
First, take time to understand what they are currently doing. I like to ask, "How are you making decisions about where to spend your time?" If people don't know how to answer that question (or the answer doesn't make sense) then that is the place to start. Next, I want to find out, "What obstacles are getting in your way of being productive?" so we can discuss how they will begin to overcome those obstacles.
To the extent possible, I also try to coach people to focus on 3-5 weekly priorities. It's easy to get bogged down in being reactive to everything. If people walk into a week with a plan for what they will accomplish, they can proactively plan for success and adapt as things change. I like to ask, "What's most important for you to accomplish this week to move forward on your goals?"
I find success when I plan about two thirds of my week and allow the remaining time for unexpected things…
-
26: Ten Ways to Engage People Today
27 februari 2012 · 37 min
1. Sponsor an employee goal.
Most all leaders know of at least one goal that each employee is working on during the year. Now, get beyond the average leader and help employees take action to achieve their goal. While they bear the primary responsibility for their professional development, it's also your responsibility to help provide resources for them to get there. This might be in the form of funding, but it could also be providing them with an introduction to someone, making space in the workday for their development, allowing them to utilize company resources for their goal, and many other possibilities. Lees meerBe creative. The best leaders don't let lack of funds stand in their way - they find a way to ensure that people get development through many opportunities.
2. Know family names.
Before you brush this one off as too personal for you, consider this: how do you respond when people in your life take the time to know the names of your family and ask about them in regular conversation? You pay attention and you appreciate it. While nobody would suggest that leaders spend all day asking about people's families, you should be paying attention to who is important in the life of the person you lead. Those people influence their decisions and values - and when you take the time to ask and to care, people notice.3. Learn the story of someone you lead.
You probably know the stories that you have observed of the people you lead. Perhaps you even know a bit about them from other colleagues and leaders. However, do you really know what brought them to your organization and what keeps them going? Do you know their long-term career goals? Have they shared a significant turning point in their lives with you? If not, you have an opportunity to learn more about their story. When you know their story, you know them - and you create engagement.4. Recognize someone publicly.
People are used to hearing from leaders right away when something is wrong. Things rarely get pointed ou… -
25: What Search Dogs Teach About Engagement, with Jan Frazee
20 februari 2012 · 28 min
Jan Frazee: Southwest Search Dogs
Understanding the theory behind engagement is an important first step, but it's worthless if we don't also have perspective on how to practically apply engagement in our organizations. Lees meerThis week, I interview Jan Frazee from Southwest Search Dogs. Jan is someone that I've come to respect over the years both personally and professionally for her ability to engage volunteers in her organization -- and I respect her even more as a parent, since she's also Bonni's mom!
Discover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus. -
24: Three Ways to Engage Others
13 februari 2012 · 34 min
Every leader needs to engage others in order to maximize the potential of the other person and their commitment to the organization. This week, we're beginning a series on how to engage the people that you lead. Lees meer
This week's show begins with a quote from Teresa Amabile, author of The Progress Principle. In a recent commentary on Marketplace, she states, "The single most important thing that can keep workers deeply, happily engaged on the job is moving forward on work they care about -- even if the progress is an incremental "small win."
Drive by Daniel Pink is an excellent read on how to engage others.
In this book, says there are three things that Pink suggests we focus on the engage others: Autonomy, Mastery, and Purpose.
Autonomy - Do I have the ability to have control over my life and career?
Poor leaders say - "This is the way this has to be done." [My way is best.]
Effective leaders say - "What's the best way for you to reach this objective?" [My way is best for me.]Mastery - Can I become better at something that's important?
Aerospace workers constantly demonstrate their commitment to master something important.
WordPress is probably the most popular website platform today and is built by people who get paid little or nothing. It's not about just the money.Purpose - Does what I am doing matter?
I give an example of the custodian at our church - he has purpose in what he does and shows it daily.
Do you as leader talk about why what you are doing each day matters? Why do you do it? What's the reason you or your organization do what you do?
If you don't, you should!
Discover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus. -
23: Your Annual Action Plan
30 januari 2012 · 32 min
This episode puts all the pieces together from our personal leadership series into your annual action plan. I discuss in detail how I've used the Creating Your Life Plan ebook from Michael Hyatt to bring value to my life. Lees meer
During his 2005 commencement address at Stanford University, Steve Jobs said: “For the past 33 years, I have looked in the mirror every morning and asked myself: 'If today were the last day of my life, would I want to do what I am about to do today?' And whenever the answer has been 'no' for too many days in a row, I know I need to change something.” See his full talk at this link.
A piece of my vision that I had written down last year was: "The Coaching Skills for Leaders podcast and blog generates multiple comments weekly from listeners who have used the show to better their leadership and coaching skills."
The action step behind that was: "Produce a consistent coaching podcast and blog that dramatically increases our audience’s skill level in self-leadership, coaching, and personal productivity."
My Values (see episode #20 for a full overview on how to get clarity on your values)
Meaning: Investing my time and talent into things and people that personally inspire me in the world.
Sustainability: Putting my effort into things that will provide lasting, positive change in the world.
Vision: Creating the future by building things twice.
Empowerment: Give others the confidence to learn, grow, and contribute to the world in sustainable ways.
Love: My passion and desire to treat people like fellow human beings.Priorities:
Faith
Health
Bonni
Baby
Learning
Career
Extended Family
Friends
Service
FinancesAn example of my vision for children: "I want my children to remember me as a guiding light in their lives who empowered them with love of God, family, learning, discipline, and friendship. I want them to look back at their time as children as a time filled with many life lessons, joy-filled days, and discipline that served them in their lives …
-
22: Creating Your Personal Vision, with Kirwan Rockefeller
23 januari 2012 · 36 min
Kirwan Rockefeller: Visualize Confidence
Having a powerful vision can mean the difference between mediocrity and clear direction for the future. I welcome special guest Dr. Kirwan Rockefeller, author of Visualize Confidence, in order to help this community create our personal vision. Lees meerDiscover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus. -
21: Your Strengths and Blind Spots, with Susan Gerke
16 januari 2012 · 35 min
Susan Gerke: GO Team Resources
Our personality preferences influence every relationship we have, including those where we lead and coach. I welcome special guest and Innovate Learning senior facilitator Susan Gerke to discuss our strengths and blind spots in this episode. Lees meerSusan and I discussed the spectrum of directing vs. informing language. Here are a few of the resources from Susan:
Go Team Resources
The I in Team* by Susan GerkeDiscover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus. -
20: How to Discover Your Core Values
9 januari 2012 · 34 min
Your core values influence how you view the world and how you interact with others. It's key that we understand our own core values as part of our series on personal leadership. Lees meer
I read a quote on page 46 of The Leadership Challenge by Jim Kouzes and Barry Posner
Here are the values that I spoke about:
Meaning - Investing my time and talent into things and people that personally inspire me in the world.
Sustainability - Putting my effort into things that will provide lasting, positive change in the world.
Vision - Creating the future by building things twice (once with vision, once in reality).
Empowerment - Give others the confidence to learn, grow, and contribute to the world in sustainable ways.
Love - My passion and desire to treat people like fellow human beings.Some questions for you to consider as you determine your core values:
What is your perfect day?
What are you doing when you are in flow and lose track of time?
What events are you most proud of in your life?
When do you feel most alive?
What makes you angry?
What are you willing to fight for?I mentioned this document that contains a list of values and may be helpful in determining your core values.
Discover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus. -
19: The Case for Personal Leadership
2 januari 2012 · 36 min
It's the new year and an important time to consider ourselves first, so that we can better lead others. This week, I begin a series on personal leadership that will take us through the month of January. Lees meer
Here are a few resources that I mentioned in this episode:
The Leadership Challenge by Jim Kouzes and Barry PosnerFive Practices - Model the Way is the first one
Leadership from the Inside Out by Kevin Cashman
HBR Managing Yourself
The Seven Habits of Highly Effective People by Stephen CoveyFirst three habits: private victory
Habit #1: Be proactive
Between stimulus and response, we have choices we can makeStory of Viktor Frankl - Man's Search for Meaning
How to Win Friends and Influence People by Dale Carnegie
Discover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus. -
18: Five Ways to Support People in Learning
26 december 2011 · 32 min
As leaders, we need to support learning right after it happens. In this episode, I'll review fives ways you can do this as a leader. Lees meer
1) Provide opportunities
Find something for them to start to use what they've just learned. If you need to, help create opportunities!2) Review the actions taken
Do a debrief afterwards - particularly if something didn't work well. The sooner it happens, the more likely it is that you'll reinforce good habits and correct poor ones. Avoid reviewing things weeks or months after they happen.3) Inquire about what they are thinking, feeling, or noticing
I mentioned Peter Senge's Fifth Discipline Fieldbook
You won't hear much at first but over time you'll hear people say lots of things4) Correct the flight plan
5) Use encouragement
Praise the slightest improvement and praise every improvement. Dale Carnegie says "Be hearty in your approbation and lavish in your praise" in How to Win Friends and Influence People. This is a must read for any leader. Also, review episode #9 from this show for a detailed overview on giving encouragement through recognition.Discover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus. -
17: Four Ways to Help People Use New Skills
19 december 2011 · 31 min
Helping people utilize new skills they are learning is an essential skill for all leaders. In this episode, I'll examine four ways you can do this as a leader. Lees meer
REFRAME
Move people away from just task accomplishment and more towards skill mastery.
There's a difference between having knowledge and being an strong contributor to an organization.
Challenge people for practical experience.
Challenge them to put what they are learning into action.RECONNECT
Engage people during regular development meetings (at least once a month - once a week is ideal).
Discouragement and obstacles will happen - we need to provide coaching along the way.
Give perspective by using encouragement and also reward progress (not just results).
Challenge people to compare themselves with themselves.RENEW
Make things new again.
You can't know everyone on January 1st - be ready to add in more, make changes, and adapt
Add new challenges and opportunities throughout the year.
Avoid people getting into extremes - either overwhelmed or underutilized.
Especially watch out for underutilized. Overwhelmed is easy to stop - underutilized is often only recognized after a person decides they are leaving.RETURN
Help them determine how they can return value to the organization.
What can they do to teach others?
What can they do to teach you?
What are new responsibilities that connect back to their long-term goals?Discover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus. -
16: How to Spend $700 on Your Professional Development
5 december 2011 · 34 min
Frances, one of our listeners, contacted me this week to say that she has $700 in a "use it or lose it" budget within the next week and wanted some advice on what to do. Since many of these resources would be helpful to all of us, it's the topic for this week's show. Lees meer
Two overarching rules to keep in mind before you do anything:
Talk to people who are doing the stuff you want to do
Have your own professional development plan (I use Michael Hyatt's life plan that I've discussed on prior shows)Books
The Seven Habits of Highly Effective People by Stephen Covey
The Leadership Challenge by Kouzes and Posner
How to Win Friends and Influence People (and the new version for the digital age) both by Dale Carnegie
The 100 Best Business Books of All Time (link for the printed version)
Amazon Prime - $79 a year (2 day shipping, streaming of movies, borrow one book a month for free)Publications
The Wall Street Journal ($103 a year for the digital version)
Chronicle of Higher Education ($72.50 a year for the digital version)
Harvard Business Review ($79 a year)Professional Associations
What you get? Local chapter and networking and social learning
These are great for resources too - workshops, classes, book lists, seminars
Many are $100-$200 annuallyProfessional Journals
Leader to Leader Journal ($200/year)
Extended Education programs at local universities
UCI Education is great for people in Southern California - find a great program near you!
Software education
Lynda.com ($25 a month or $250 annually)
Here's a link for a free 7-day trial on Lynda.comMassive Open Online Courses
Academic Earth is a great clearinghouse for these courses
The Great Courses is great for lectures and classes from top professors as well, as long as you're OK getting lots of catalogs from them
Discover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for … -
15: Get Specific with Goals
28 november 2011 · 24 min
This week I was listening to the HBR IdeaCast and a recent interview with Dr. Heidi Grant Halvorson about her book: 9 Things Successful People Do Differently*. Lees meer
I've also been reading Get Rid of the Performance Review! by Samuel Colbert
Examples of actual ineffective goals:
"Communicate more effectively"
"Develop leadership skills"
"Communication skills to be improved (writing) and get your point across more clearing and concisely"
"Improve quality and completion of assigned duties"
"Begin working outside of their comfort zone towards new opportunities and/or subject areas"SMART Framework
S - Specific
M - Measurable
A - Attainable
R - Relevent
T - Time-phasedExamples of more effective goals, utilizing the SMART framework:
Establish procedures with vendors to reduce year-over-year error rates by 20% before June 30th
Become a subject matter expert on departmental software use by achieving Microsoft Office Specialist Certification by the end of the year
Develop skill in departmental training activities by facilitating one training class in Q1 of 2012 and receive participant satisfaction scores that are 80% or higherDiscover More
Activate your free membership for full access to the entire library of interviews since 2011, searchable by topic. To accelerate your learning, uncover more inside Coaching for Leaders Plus.